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Triangle Carpet Cleaners

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Ever since the day that we started Triangle Carpet Cleaners in 1982, Debbie and I have worked as hard as we can to make sure that our customers are satisfied. So many companies these days will not take care of their customers. All they want to do is get the money and run. Now I will be honest with you, we have not been able to make everyone of our customers happy, but it was not because we did not try. We ask our customers to call us if they have a question or problem, because our customers are our best quality control. We really do want our customers to be satisfied. We are constantly searching for new ideas, techniques, and procedures to help us do our work more effectively. We are always testing new products, looking for the best products to do the work. There are certain stains that can be very difficult to remove, or repair, such as Red dye stains, furniture stains, bleach stains, crayon marks, paint, etc.. We are one of the only companies which is successful in removing furniture stains. Not all stains are removable, but we love a challenge. We constantly test new products and ideas looking for a solution to the removal of these problem areas. You know what, we are just good at what we do. Jay Cole

Business highlights

43 years of trusted experience

Services we offer

Carpet, upholstery, grout and tile, oriental & specialty rug cleaning with pick up and delivery, spot dye repairs, stain & odor removal.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9173 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
5%
3
1%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 173 reviews

Christine M.
05/2017
5.0
carpet cleaners
  + -1 more
Alex did an amazing job. He was polite, professional, and knowledgable. Haley, in the office, was a pleasure to deal with. one set of spots appeared after cleaning and Alex returned and took care of that. Carpets look amazing.
Description of Work: Deep clean all wall to wall carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$520

Evelyn S.
01/2017
5.0
carpet cleaners
  + -1 more
Very satisfied with the company. They arrived on time, were courteous and pleasant and did a good job cleaning the carpets. I will definitely call them again.
Description of Work: Two bedrooms and office carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Triangle Carpet Cleaners
Thank you

John G.
07/2016
2.0
oriental rug cleaning
  + -1 more
They are lovely to deal with on the phone but I have called several times over the last few months and they always say that due to rug volume and short staffing they are unable to accept any more carpets
Description of Work: I needed to have an oriental rug cleaned
Rating CategoryRating out of 5

Response from Triangle Carpet Cleaners
Dear Mr. [Member Name Removed], Since we no longer advertise with Angie;s List, I did not get the notification of your review. When you called you were given two reputable local company names which could clean your rugs for you. We lost two full time employees within a months time,and we are very picky, so we don't just hire anyone who applies. It took us 1 1/2 years to fill one of the slots. Because of this, we were forced to limit rug intake to a bare minimum if any. I hope you know that the last thing I wanted to do was refer business to other companies. The good news is we are receiving rugs again for plant cleaning. I apologize for your experience, but we did what we had to do. Jay Cole - Owner

Holly M.
02/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
A great job! Michael was friendly, courteous, thorough and professional. Not having used a carpet cleaning company previously, I'm now see the light! I will definitely use this company again and keep my furniture and caprets in cleaner condition.
Description of Work: Cleaned a sofa, and 4 area Persian carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

M.J. L.
12/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They called the day before to confirm & asked if they could come earlier which was actually better for me. The day of the appointment Triangle ran late at the previous job but called with an estimated time of arrival & were at my home at that time. Personnel was cheerful, professional, & efficient. When finished not only did he clean up, he asked if it would be okay to quickly clean my area rug where the hose had come in from the truck! Not necessary but nice added touch.
Description of Work: Cleaned two 20 yr old wing back chairs, one of which had been adopted by my dogs. They look almost new!! I am amazed and so pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Lisa W.
09/2015
5.0
carpet cleaners
  + -1 more
Mike from Triangle Carpet Cleaners was excellent. He did wonderful work, was punctual, friendly and professional. Our staircase landing was very soiled (thanks to our two dogs using the landing as their favorite napping and wrestling spot.) After Mike cleaned it, it looks like brand new carpet. I couldn't be more pleased. Mike also cleaned a pet stain on the second floor hallway and then went on to clean the whole hallway, both at no charge. Mike truly went above and beyond our expectations for customer service. I highly recommend Triangle Carpet Cleaners.
Description of Work: Cleaned our staircases and third floor carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Triangle Carpet Cleaners
Thank you

m W.
07/2015
5.0
carpet cleaners
  + -1 more
Great all around, would recommend and use again.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Triangle Carpet Cleaners
Thank you

john B.
06/2015
5.0
carpet cleaners
  + -1 more
cleaning was thorough and had excellent result, as usual.
Description of Work: cleaned pathways in 2 rooms downstairs, 15 steps up stairway, upstairs hallway, pathways in master bedroom and bath, and bonus room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Triangle Carpet Cleaners
Thank you

Shawnee P.
06/2015
5.0
carpet cleaners
  + -1 more
Triangle is my go-to carpet cleaner. This is the third time I have used them and am very satisfied with their service and pricing. We had a very sick kitty who had some problems toward the end of his life resulting in stains on the carpets and area rugs. Triangle removed all of them, including one under the bed in the master bedroom that was unreachable for us. I cannot believe how clean everything is, just like new. Highly recommend this company!
Description of Work: cleaned carpets and area rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Triangle Carpet Cleaners
Thank you

Jim M.
06/2015
5.0
carpet cleaners
  + -1 more
It went very well. They are very responsive, arrive on time and do a quality job. We added some extra carpet cleaning after they arrived. This was not a problem and the pricing was very reasonable.
Description of Work: Cleaned carpets in 6 rooms, up stairs and 2nd floor hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Response from Triangle Carpet Cleaners
Thank you

Matthew J.
05/2015
5.0
carpet cleaners
  + -1 more
Very prompt, very friendly, and great quality work. We were not able to move all the furniture out of the rooms to be cleaned, but they slid stuff out of the way, cleaned underneath it, then placed back on foam blocks to allow the carpet to dry underneath.
Description of Work: Cleaned berber carpet on stairs, hallway, bedroom, and bonus room, including one prominent stain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Triangle Carpet Cleaners
Thank you

Lynn C.
05/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Called for an appointment, arrived promptly. Did an excellent job! Everyone I dealt with was very professional and friendly.
Description of Work: Cleaned 7 area rugs and a large couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Rosemary K.
05/2015
5.0
carpet cleaners
  + -1 more
Jay has cleaned my carpets for ~ 20Years. He is personable, knowledgeable, & does a very thorough job.
Description of Work: Cleaned 4 bedrooms & hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

alice H.
05/2015
5.0
carpet cleaners
  + -1 more
Picked up my carpet promptly and had it returned when promised. They did a great job and I will definitely use them again.
Description of Work: Carpet pick up and delivery. Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Patricia S.
05/2015
5.0
carpet cleaners
  + -1 more
We have used Triangle Carpet Cleaners several times and they are the best we have found. Our carpets look almost new and stains don't pull back up after they dry. Jay is so pleasant and efficient. We won't ever use anyone else.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Response from Triangle Carpet Cleaners
Thanks

Nancy D.
04/2015
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
Wow, as I have experienced before with this company---stains are gone completely, everything is left neatly like they found it, everything looks great! I found this company through Angie's list 2 years ago and I will not use anyone else now. They are extremely efficient, pleasant to work with,and very competant at what they do.Everything dried completely within a couple of hours.I think they are great and highlly recommend them.
Description of Work: I had two bedrooms, an area rug, sofa, chair and ottoman and spot cleanning on another sofa done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from Triangle Carpet Cleaners
Thanks

Mary Kimberly C.
04/2015
5.0
carpet cleaners, floor cleaning, oriental rug cleaning
  + 1 more
WOW! My tile and grout in the mud room, kitchen, and breakfast room looks brand! With dogs coming in and out, the light gray grout had gotten pretty dirty. The young man who did the work, Mike, was prompt, very professional and friendly, and very careful with the work. I will definitely use them again for both rug cleaning and grout and tile cleaning. And I will recommend them to friends!
Description of Work: Tile and grout cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Triangle Carpet Cleaners
Thanks

Jeffrey C.
03/2015
5.0
carpet cleaners
  + -1 more
This company does amazing work. We try hard to keep our carpets clean but with young children and a dog messes are inevitable. The things that TCC can get out of a carpet (e.g. mud, blood, ink, pet stains, grease) is nothing short of amazing. Money well spent. Very friendly too. Couldn't be happier with the service they provide.
Description of Work: Steam cleaned all carpet in my house, including stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Response from Triangle Carpet Cleaners
Thanks

Linda S.
02/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
We contacted the company through Angie's List and they were very responsive. This was during the holidays so they were very busy. They gave us a quote very quickly on the cleaning services available for our rugs. We have pets and we wanted our rugs to be cleaned at their facility to get a deep clean to remove dander and dust. We left our rugs outside for them to pick up and they then delivered them and left them outside. They would have come in to get them, but we couldn't arrange our schedule to be home when they could come. It took a few weeks to get the rugs back, but that was because it was the holidays and they were closed for some days during that time. The rugs looked very well cleaned. Overall, we were pleased with the service and the results.
Description of Work: Cleaned 2 artificial fiber rugs ( 9 x 12 and 5 x 7) at their facility. They picked up and delivered our rugs to our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Triangle Carpet Cleaners
Thanks

Nan D.
12/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
This was a very quick and efficient service. I had 3 rugs to clean, one w/stains from dog vomit. The provider came in after he had called to let me know he was going to be late (maybe 30 minutes). On arrival he was careful, efficient, and very courteous. At the completion of cleaning the rugs, he left me specific instructions for allowing the rugs to dry before storing, and he gave me a complimentary bottle of rug stain removal and told me where to buy more if ever I needed it. Overall very very pleased!
Description of Work: Cleaned three area rugs. One had a very difficult (for me) stain to remove. It came out with no trouble when Triangle carpet cleaners took their equipment to it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

Shawnee P.
12/2014
5.0
carpet cleaners
  + -1 more
Our kitty was accidentally trapped in a bedroom when we were away for two days. When we returned, we discovered her in the guest bedroom which smelled like a gerbil cage due to several bathroom incidents. The worst was under the bed and I was very concerned about replacing the carpet. I called Ti-angle Carpet Cleaners, whom I had used twice before, and they came the next business day. Trey used a black-light to locate the spots and found some I didn't know about He cleaned everything so thoroughly that now there is no odor at all! What a relief! Highly recommend this company.
Description of Work: Cleaned carpet where kitty had relieved herself after being trapped in the bedroom for too long.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Shirley S.
12/2014
5.0
carpet cleaners
  + -1 more
The more furniture you can move the more helpful it is to your cleaning experience. My entire living room was emptied, my nine year old carpet looks brand new! He called to let me know his actual time of arrival. I was very impressed. The price made my mouth drop, this included scotch guarding all the rooms. I paid almost three times as much last time with a different company. I definitely will use them again. A family owned business that aims to please.
Description of Work: Cleaned carpets in living room (which is very large), and 3 bedrooms (one bedroom as large as the living room)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

DAVID R.
12/2014
5.0
carpet cleaners
  + -1 more
From start to finish this was a great experience. Amber (receptionist) and Mike (cleaner) were friendly, knowledgeable and helpful. The estimate was accurate. This room and furniture has been primarily used by the kids and pets for years without a really good cleaning. I had my doubts that it would ever be clean again. But Triangle Carpet Cleaners proved me wrong; it looks and smells great. Outstanding results. This is the type of company I enjoy working with and like to recommend.
Description of Work: Upholstery and carpet cleaning of a large play room. Included a sofa, loveseat, chair and ottoman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Response from Triangle Carpet Cleaners
Thank you

Lynn C.
10/2014
5.0
carpet cleaners
  + -1 more
I have 4 animals and everything smelled and looked fresh and clean.
Description of Work: Cleaned 7 area rugs of various sizes, a sofa and a chair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Triangle Carpet Cleaners
Thank you

Shawnee P.
10/2014
5.0
carpet cleaners
  + -1 more
Second time i have used them. both experiences were the same. very professional, punctual, clean and the carpets look like new. Have kitty who is not well and there were some challenges but everything came out and I am very happy with their services.
Description of Work: cleaned family room, master bedroom and sitting area, one bedroom, two stairways, one hallway, three area rugs, sealed tile and grout in laundry room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Triangle Carpet Cleaners
Thank you

Contact information

4801 Pointe Place, Durham, NC 27712

http://www.trianglecarpetcleaners.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing

FAQ

Triangle Carpet Cleaners is currently rated 4.9 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Triangle Carpet Cleaners accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Triangle Carpet Cleaners offers free project estimates.
Yes, Triangle Carpet Cleaners offers eco-friendly accreditations.
No, Triangle Carpet Cleaners does not offer a senior discount.
No, Triangle Carpet Cleaners does not offer emergency services.
Yes, Triangle Carpet Cleaners offers warranties.
Triangle Carpet Cleaners offers the following services: Carpet, upholstery, grout and tile, oriental & specialty rug cleaning with pick up and delivery, spot dye repairs, stain & odor removal.

Contact information

4801 Pointe Place, Durham, NC 27712

http://www.trianglecarpetcleaners.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM