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Triangle Carpet Cleaners

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Ever since the day that we started Triangle Carpet Cleaners in 1982, Debbie and I have worked as hard as we can to make sure that our customers are satisfied. So many companies these days will not take care of their customers. All they want to do is get the money and run. Now I will be honest with you, we have not been able to make everyone of our customers happy, but it was not because we did not try. We ask our customers to call us if they have a question or problem, because our customers are our best quality control. We really do want our customers to be satisfied. We are constantly searching for new ideas, techniques, and procedures to help us do our work more effectively. We are always testing new products, looking for the best products to do the work. There are certain stains that can be very difficult to remove, or repair, such as Red dye stains, furniture stains, bleach stains, crayon marks, paint, etc.. We are one of the only companies which is successful in removing furniture stains. Not all stains are removable, but we love a challenge. We constantly test new products and ideas looking for a solution to the removal of these problem areas. You know what, we are just good at what we do. Jay Cole

Business highlights

43 years of trusted experience

Services we offer

Carpet, upholstery, grout and tile, oriental & specialty rug cleaning with pick up and delivery, spot dye repairs, stain & odor removal.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9173 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
5%
3
1%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 173 reviews

BARBARA G.
10/2008
5.0
carpet cleaners
  + -1 more
They showed up on time and did the work professionally. I could not have been more pleased.
Description of Work: Cleaned white carpets in three rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164

Laurene S.
09/2008
5.0
carpet cleaners
  + -1 more
Work done well. Stain from the potted plant was removed initially, then wicked up from the wet carpet. Owner later applied a dry adsorbent (Resolve Dry Granules) followed by vacuuming that eliminated much of the stain remaining.
Description of Work: Cleaned four rooms and stairs. Extra effort on a stain from a large potted plant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Judy W.
09/2008
5.0
carpet cleaners
  + -1 more
They do excellent work. They arrived on time and he got out spots that I have had other carpet cleaners work on that came out for a day then came right back. But everything he did worked and did not come back. He probably saved my chair.
Description of Work: They came out and cleaned all of my carpet downstairs and one of my chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Janice E.
08/2008
5.0
carpet cleaners
  + -1 more
Jason was prompt, professional and personable. Did an exemplary job of cleaning our carpet. Without a doubt, I believe he and the company he represents are committed to delivering the very best in customer service. They get my highest recommendation.
Description of Work: Carpet was cleaned throughout approximately 1,300 square feet of space: living/dining area, 2 bedrooms and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163

Thomas C.
08/2008
5.0
carpet cleaners
  + -1 more
He was on time, friendly, explained what he was going to do and the amount of time it would take, gave us a written estimate, and got to work. Carpets were very clean and we were very pleased.
Description of Work: We had the carpets and an area rug cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Heather M.
08/2008
4.0
carpet cleaners, upholstery cleaning
  + 0 more
The main disappointment was that not a single item of furniture was moved, even though my understanding from setting up the appointment was that it would be. The carpet that was cleaned looks better, and the upholstery looks better than it did. After contacting the company, they are going to come back and redo the carpet and this time move the furniture.
Description of Work: Living room and stairs carpets were cleaned; couch, love seat, and chair upholstery cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$310

Response from Triangle Carpet Cleaners
ITEM 1: BILL WAS $310 NOT $350, ITEM 2: CUSTOMER ADDED ITEM AFTER ARRIVAL WHICH RAISED THE PRICE $50 OVER ORIGINAL ESTIMATE, ITEM 3: CUSTOMER INFORMS US OF PROBLEM, AND WE RESPOND IMMEDIATELY WITH APPOINTMENT AT CUSTOMERS CONVENIENCE, ITEM 4: CUSTOMER INCORRECT, ALL FURNITURE WAS MOVED AND TABBED ACCEPT FOR LARGE TV AND SOFA. JASON MADE A MISTAKE NOT MOVING SOFA, BUT AS STATED ABOVE WAS CORRECTED AS QUICKLY AS POSSIBLE, ITEM 5: FOLLOW UP CALL ON 8/11, HUSBAND WAS PLEASED WITH CLEANING, AFTER MISTAKE TAKEN CARE OF. NOTE: WE HAVE STRIVED VERY, VERY HARD FOR 26 YEARS TO PLEASE OUR CUSTOMERS AND WE ARE SORRY THAT THERE WAS A PROBLEM. JAY COLE

alan T.
06/2008
5.0
carpet cleaners
  + -1 more
Came on time of appointment. They did the work very professionally. No complaints. Cleaned up afterwords and left nothing behind. Would recommend them to my friends and neighbors.
Description of Work: Bought a new house and they came in and cleaned all the carpet throughout the house before I even moved in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

DENNIS A.
06/2008
5.0
carpet cleaners
  + -1 more
Arrived promptly on time. Worked in a friendly and efficient manner. Job well done.
Description of Work: 2 rooms carpet cleaned; one was very heavily soiled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dante L.
06/2008
5.0
carpet cleaners
  + -1 more
We checked out this company on a variety of web sites and it came up clean. So did our carpets. The cleaner was punctual; he allowed ample time to get the job done well. He told us in advance which stains could be removed and which could not; still, they significantly improved the appearance of the permanent stains and thoroughly cleaned all the carpets and rugs.
Description of Work: Carpet cleaning in a newly purchased, vacant home, approximately 1500 square feet, including an 11' x 9' area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$328

GAIL V.
04/2008
5.0
carpet cleaners
  + -1 more
Wonderful! I am always impressed with this company. Jason was right on time as always, and very professional. They always do a great job. They never try to sell me services I don't need or want, and they are very honest. I am so glad to have found this company and am a repeat customer.
Description of Work: They cleaned three rooms, hallway, rug, stair runner, and some upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

CRYSTAL D.
03/2008
5.0
carpet cleaners
  + -1 more
The work went very well overall. It was very simple to schedule. The man was able to come after normal work hours. It only took one hour or so for him to complete the job, and the carpets looked fantastic afterward! I didn't have to move any furniture - just the small things off the floor.
Description of Work: The carpet man cleaned our upstairs hallway, three bedrooms, and the rug in our living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

C W.
03/2008
5.0
carpet cleaners
  + -1 more
I called and left a voice mail for the initial contact. Within 2 hours they had returned my call. A time for them to come by my house was easily scheduled at a time that was convenient for me. The day they came they called to let me know they would be 10 minutes late and were less than 10 minutes late. They were clean, neat, and very professional. Their explanations of what the were doing were detailed and easily understood. They responded appropriately to my questions. They cleaned the cushions in my home as mentioned above and loaded the other items in a truck to take back to their facility. A date to return the cleaned items was also easily scheduled at a time that was convenient to me. Their attention to detail and quality of their work was outstanding. For everything that they did and the quality of the work I think it was an excellent value.
Description of Work: They cleaned in my home the cushions on a love seat and two chairs. Two of the cushions from the love seat had cat urine odor on them and this initial cleaning did not remove the odor. They took these two cushions back to their facility and put them through a special several days long soaking process and dried them out. Amazingly they were able to completely remove the odors. The condition of the cushions and the fabric was unaffected by the cleaning process. They cleaned three Karastan wool oriental rugs, 10 ft x 14 ft, 9 ft x 6 ft, and 4 x 6 ft all of them back at their facility. They cleaned a 4 ft x 6 ft wool Egyptian weaving wall hanging back at their facility.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Nancy D.
01/2008
5.0
upholstery cleaning
  + -1 more
The technician was on time. He explained what he was doing and the limitations of the process (can't always get *all stains* out). I was very pleased with the results. We can now get a little more life out of the sofa, at least as long as the "leaky" dog lasts.
Description of Work: One upholstered chair and a sofa were cleaned. The sofa had had an elderly dog "leaking" on it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

laura Y.
10/2007
5.0
carpet cleaners
  + -1 more
I called on a Friday afternoon and Deb Coleman called me back (after 5 o'clock). I was in a pickle, because I was going out of town and hiring a house sitter/pet sitter the next week. Deb moved their schedule around and had my carpets cleaned Monday afternoon! That was the first wow. Secondly, our living room carpet was so badly stained by puppy training that I was planning to replace it. However, with a house sitter coming, I didn't want the house to smell "doggy". When Jay came to clean the carpets, he promised the stains would come out, and additionally promised that if they came back, he would return to clean them a second time. WELL, the carpets look BRAND NEW. Even the living room. The stains have not returned and I canceled my plans for replacement. I cannot recommend these folks more highly, they exceeded all my expectations.
Description of Work: Cleaned all wall to wall carpeting in house, both floors, including stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Joan V.
08/2007
5.0
carpet cleaners
  + -1 more
This is an awesome company to deal with! They showed up as expected were very realistic about what the outcome of the cleaning would be and the basement rug which needed help looks great!
Description of Work: They cleaned the basement rug, an area rug, and three pieces of furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$361

MARY BETH B.
07/2007
5.0
carpet cleaners, floor cleaning
  + 0 more
The person who came out was very friendly and helpful. We only wanted the two area rugs done and knew ahead of time that the minimum cost for them to come out would be $85. When he saw the size of the rugs he said he didn't think we were getting a fair deal and offered to clean the stairs and landing as well. He did a very good job, and was very friendly.
Description of Work: Cleaned 2 area rugs, stairs and landing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

REBECCA C.
06/2007
5.0
upholstery cleaning
  + -1 more
Jay arrived on time; they said he'd arrive between 1:30pm and 2pm and he arrived right at 1:30pm. He did an excellent job at removing the stains & spots. He was friendly and professional, and I would highly recommend Triangle Carpet Cleaners. I only wish they did jute carpets (they may in the future) so that I could have them do my area rugs, too. Debbie was also friendly & professional; she double-checked about the jute rugs and gave me advice on the best way to clean them.
Description of Work: They cleaned a regular sized couch, and cushions from a wooden chair and ottoman. The couch had a few small spots, the cushions had some larger stains and a watermark. Both couch and chairs are about 5 years old and have never been cleaned before. The fabric on both is a heavy twill cotton.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

MONICA F.
06/2007
4.0
carpet cleaners
  + -1 more
Pretty well-didn't get everything out but I wasn't completely optimistic they would.
Description of Work: Needed difficult stains removed.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$140

GALE M.
12/2006
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Excellent service. I was able to get an appointment that was convenient for me. Jay arrived on time. He thoroughly explained their process and was sensitive to environmental issues. The cleaning was excellent.
Description of Work: Carpet and upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

ANN C.
12/2006
5.0
carpet cleaners
  + -1 more
Responsiveness and service were GREAT. Excellent attention to our needs and to helping us with specific problem stains and concerns about the carpet. The owner came out ahead at a time that was convenient for us and gave us a thorough estimate and his expert opinions which were really helpful. Carpets came out really nice and clean!
Description of Work: Cleaned carpet several rooms and large staircase, did extra treatments to get stains and possible pet stains out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

GAIL V.
10/2006
5.0
carpet cleaners
  + -1 more
Jason was on time, very courteous, and did a great job. Will definitely use again. Was easy to book appointment also.
Description of Work: Clean carpet in living room, bedroom and hallway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

Leta L.
08/2006
5.0
carpet cleaners
  + -1 more
They were on time, performed the work quickly and in excellent fashion, and were very professional. We were surprised at how good the carpets looked after their work.
Description of Work: Deep cleaned our entire house. Removed stains from carpet in an office area of home. Made the carpets look like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

06/2006
5.0
carpet cleaners
  + -1 more
THEY ALWAYS GIVE QUALITY SERVICE. THEY ARE VERY PROMPT AND THOROUGH. THEY ALWAYS DO A GREAT JOB. THEY ARE VERY REPUTABLE. I HAVE ALWAYS USED THEM AND I HIGHLY RECOMMEND THEM.
Description of Work: THIS COMPANY CLEANED MY CARPETS IN TWO ROOMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

PAMELA B.
06/2006
5.0
carpet cleaners
  + -1 more
THEY REALLY DID A NICE JOB ON THE CARPETS. WE HAVE USED A LOT OF PEOPLE BECAUSE OF OUR RENTAL PROPERTIES AND THESE GUYS STOOD OUT. THE CARPET LOOKED GREAT AFTER THEY GOT DONE AND I WOULD USE THEM AGAIN.
Description of Work: THEY CLEANED FOUR ROOMS OF CARPET AND A HALLWAY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

MIKE M.
06/2006
5.0
carpet cleaners
  + -1 more
I HAVE ALWAYS USED THIS COMPANY. THEY ARE PROFESSIONAL. THEY ALWAYS SHOW UP ON TIME. I THINK THE QUALITY OF WORK IS VERY GOOD, AND I AM ALWAYS VERY PLEASED AT THE RESULTS.
Description of Work: THEY CLEANED THREE ROOMS OF CARPET.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Contact information

4801 Pointe Place, Durham, NC 27712

http://www.trianglecarpetcleaners.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing

FAQ

Triangle Carpet Cleaners is currently rated 4.9 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Triangle Carpet Cleaners accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Triangle Carpet Cleaners offers free project estimates.
Yes, Triangle Carpet Cleaners offers eco-friendly accreditations.
No, Triangle Carpet Cleaners does not offer a senior discount.
No, Triangle Carpet Cleaners does not offer emergency services.
Yes, Triangle Carpet Cleaners offers warranties.
Triangle Carpet Cleaners offers the following services: Carpet, upholstery, grout and tile, oriental & specialty rug cleaning with pick up and delivery, spot dye repairs, stain & odor removal.

Contact information

4801 Pointe Place, Durham, NC 27712

http://www.trianglecarpetcleaners.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM