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Triangle Carpet Cleaners

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Ever since the day that we started Triangle Carpet Cleaners in 1982, Debbie and I have worked as hard as we can to make sure that our customers are satisfied. So many companies these days will not take care of their customers. All they want to do is get the money and run. Now I will be honest with you, we have not been able to make everyone of our customers happy, but it was not because we did not try. We ask our customers to call us if they have a question or problem, because our customers are our best quality control. We really do want our customers to be satisfied. We are constantly searching for new ideas, techniques, and procedures to help us do our work more effectively. We are always testing new products, looking for the best products to do the work. There are certain stains that can be very difficult to remove, or repair, such as Red dye stains, furniture stains, bleach stains, crayon marks, paint, etc.. We are one of the only companies which is successful in removing furniture stains. Not all stains are removable, but we love a challenge. We constantly test new products and ideas looking for a solution to the removal of these problem areas. You know what, we are just good at what we do. Jay Cole

Business highlights

43 years of trusted experience

Services we offer

Carpet, upholstery, grout and tile, oriental & specialty rug cleaning with pick up and delivery, spot dye repairs, stain & odor removal.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9173 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
5%
3
1%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 173 reviews

Van F.
01/2011
5.0
carpet cleaners
  + -1 more
Triangle Carpet Cleaners were on time and did a very prefessional job. I have already recommend him to someone else. Great Service.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Steven H.
01/2011
5.0
carpet cleaners
  + -1 more
They did a good job. They came out and collected the carpet and brought it back in good shape.
Description of Work: I used Triangle Carpet Cleaners to clean a carpet that had pet stains.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gina S.
12/2010
5.0
carpet cleaners
  + -1 more
Jay's office called to advise that he would be approximately 15 minutes late. I was most impressed to receive the call. I was also impressed at their kindnes to me because I had to change my appointment several times due to health reasons. They were very kind and understanding when I changed the appointments. When Jay arrived I was very impressed with his equipment. The hose to clean the carpet came directly out of his truck and the water he used came from his truck and went back into his truck. He was very detailed about the cleaning and focused on spots that I didn't think would come out, but did. I was impressed that he used green products which did not affect me negatively in the least and I have a lot of allergies. I did not worry one bit about him being in my rooms without me there. I had asked him about cleaning an oriental rug while he was here and he explained the process they use when cleaning oriental rugs which would require the rug be taken to their warehouse to be cleaned and it would take about 2 weeks for the entire process. I was very impressed with his honesty because he could have said sure I'll clean it and it wouldn't have really been clean and I would not have known the difference. I had also asked him about cleaning my shower grout and again he was very honest and shared with me that my grout really needed to be replaced and he could clean it but the end result would not be something he would be happy with, nor would I be happy with it. Again, I was most impressed with his compassion, his honesty, and his professionalism. He far exceeded my expectations. He moved my furniture, placed it back where it needed to be, and made sure there were small plastic items on the furniture where it touched the floor. The carpet was almost dry when he left and it was a rainy day. He and his family were awesome,and professional. I WILL use him again without question and I highly recommend him to others.
Description of Work: Carpet cleaned in two rooms, a hall way, and an area rug was cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$146

Elaine M.
11/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Serviceman was very friendly and we had a common interest that made the cleaning exp a plus. He was right on time and took time to explain his estimates.
Description of Work: Sofa cleaned good. Triangle cleaned more carpet than I asked for saving me much money!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Dennis B.
11/2010
5.0
carpet cleaners
  + -1 more
Outstanding. Victor was ontime in budget and did a truly excellent job.
Description of Work: all carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Susan P.
10/2010
5.0
carpet cleaners
  + -1 more
Carpets look great. Scheduling was easy and Jay arrived right on time. He was friendly and hardworking despite having to run back and forth to his truck in the pouring rain. Price was about ten dollars more than I expected but my rooms were right on the dividing line between what they charge for square footage. He cleaned the closet carpet so I was fine with the price.
Description of Work: Triangle Carpet cleaned my living room and master bedroom carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Cynthia R.
10/2010
5.0
carpet cleaners
  + -1 more
Excellent. Were available as needed, showed up on time, and did a great job!
Description of Work: Cleaned carpets in five small rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Estelle C.
10/2010
5.0
carpet cleaners
  + -1 more
When I called for an estimate and appointment, I as given a time and an estimated price. Mr. Cole arrive exactly at the appointment time, and immediately verified the estimate based on the square footage he saw when he arrived. I had been asked to remove small items and any breakables which I had done. I pointed out some stains and problem areas and Mr. Cole told me what he thought he could do with those areas and explained to me about the type of carpet I had and how I could prevent future problems. He also was concerned that I realized that the carpet would be a little damp when he finished and to be careful walking form carpet onto wood and tile floorings so as not to slip. He was very thorough and knowledgeable!
Description of Work: Carpets in my living room, dining room, hallway, and staircase were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Robert K.
09/2010
5.0
carpet cleaners
  + -1 more
My experience with Triangle Carpet Cleaners was very positive throughout the entire process. When I called to discuss the job, I was met with a very helpful, friendly and honest person. She worked with me to estimate the area I needed to have cleaned and gave me an estimate of the cost. I also made the appointment for the cleaning and I was able to get an appointment for the day and time I wanted. The appointment was for 10AM. The technician ran a little late but even before the appointment time, a rep from the office called to tell us he was running behind and gave us an estimated time of arrival of 10:30. The tech arrived at that time. The tech, Jason, was very friendly and very efficient. I showed him what I wanted cleaned. He actually measured the areas and told us it would cost LESS than the estimate I had received since I was only able to give the office rep estimates of the areas. Jason went right to work and was done in approximately 1.5 hours. He cleaned 4 bedrooms, 2 bonus rooms, a hall way, an office area and a staircase. Everything looked great when he was finished. I will definitely use this company again for my carpet cleaning.
Description of Work: cleaning of carpet in 4 bedrooms, 2 bonus rooms, an office area, a hallway and a staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$296

Kathleen M.
06/2010
5.0
carpet cleaners
  + -1 more
My elderly mother had difficulty with stability and spills a lot of liquids on her carpets. Triangle did an awesome job at moving her "stuff" and returning the "stuff" to its rightful place. Carpets looked great!
Description of Work: Full house carpet clearning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

CHERI G.
06/2010
5.0
carpet cleaners
  + -1 more
I emailed this provider after searching Angies List for a carpet cleaner and received a call in about an hour setting up an appt for 4 days later. I was given an over the phone estimate based on a very high level description of the area. The appt was for 8 a.m. on Friday. Just before then, we received a call from the provider that his office gave him wrong address and he would be a few minutes late. He arrived soon after and went to work. He was very careful about going around electronics that could not be moved and sound system components that were wired into the wall. He spent extra time on a few soiled spots and placed plastic strips or foam blocks under all the legs of all the furniture that could not be moved. Although the carpet is solid light tan and is 15 years old, he made it look like new. The estimate was within $20 of the phone estimate. We are very pleased and will definitely use this company again in the future, as well as recommend them to others.
Description of Work: Shampooed first floor carpeting in den, living room and family room. While it was not heavily soiled, we do have pets and the carpet hadn't been shampooed in several years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126

ROBERT L.
04/2010
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
They did a lot of work and they did wonderful work. Their price was very fair.
Description of Work: Triangle Carpet Cleaners cleaned a carpet, rugs, and a sofa on 3 floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Dennis B.
01/2010
5.0
carpet cleaners
  + -1 more
We had planned to remove and replace our carpets. They are a very short pile and very light in color. They looked terrible from many years of wear. Unfortunatly we had to replace our roof which took new carpets off the table. I found this company on Angies List, highly reccomended. I was amaized the carpets look great. They cleaned much better then I thought and for about half the price I had paid another "Brand Name" company some years ago. Jason did a fantastic job
Description of Work: Cleaned carpets througout the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Matthew E.
12/2009
5.0
carpet cleaners
  + -1 more
Having recently bought a house, my wife and I wanted to get the carpets cleaned before we moved in. We were in a bit of a rush because we needed the carpets cleaned before we moved into the house. I'd found Triangle Carpet Cleaners on Angie's List, but we'd also had personal recommendations from friends and colleagues. We needed 4 rooms and two long hallways cleaned. The carpets weren't really filthy, but were stained in places and had filtration marks around the edges. They also had a lot of furniture marks & indentations. There were paint drips on the carpet in some of the rooms. My wife phoned them on Monday and spoke with Debbie. Jason arrived on time at 4pm on Wednesday afternoon. My wife and I were ready to buy new carpets if we had to, but Jason was convinced it was unnecessary and that he could get the worst of the stains out. He was honest and clear with my wife that he'd be able to improve the look of the carpet, but might not be able to get all the stains out. After two hours of diligent and careful cleaning, he's done a superb job. The carpets look almost new again. Even the most heinous stains and spots have almost disappeared. You'd have to know where they were to find any remnants of the stains. Best of all, the furniture marks and indentations have gone. That was a real bonus. My wife and I are very pleased. Jason and Debbie were consummate professionals. We feel like we received value for money, and that they got the job done quickly with no mess or problems.
Description of Work: Cleaned light-colored carpets in 3 large bedrooms, 1 very large bonus room, and 2 long hallways. Removed stains. Removed worst of paint drips. Removed furniture indentations. Lessened impact of filtration marks around edge of rooms. Provided honest advice and guidance and set expectations before agreeing to start work. Rooms were empty so didn't need to move any furniture. Arrived on time and finished complete job within 2 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$214

Rebecca M.
12/2009
4.0
carpet cleaners
  + -1 more
He did a good job and I was pleased with the work initially but afterwards there was a spot that didn?t quite come up that I was hoping it would. He said he treated the whole area but, I wish he treated some or maybe he did. I wish he would have treated more in that area like put more emphasis on it. I would hire him again but with the stipulation that they do the stained areas a little bit better. I have a carpet cleaner myself and I can get this stain done. I spent about $300 which was less than the estimate. He was very quick and courteous. I actually had to have someone come out that day to clean the bottom floor of my home and he came out first thing in the morning so that he could do all the bottom carpet on the first floor. He was pretty accommodating on my schedule and I will continue to use him in the future.
Description of Work: We had them come out and clean our carpets in the end of June. They cleaned 3 carpets that go over hardwood floors, the carpets in our bedroom, our closet and all upstairs.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Frank S.
12/2009
5.0
carpet cleaners
  + -1 more
Needed carpets cleaned for holiday festivities. Jason came in and cleaned all of the above listed areas. Did a great job. Jason was courteous, helpful, and also did a great job. Very pleased with results.
Description of Work: Cleaned carpets in living room, dining room, a hallway and Sun room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dave D.
12/2009
5.0
carpet cleaners
  + -1 more
They did an outstanding job and the work that they did was better than anyone that I have used. They were very skilled and their pricing was reasonable. The quality of their work was good and I was satisfied with their service.
Description of Work: They did the carpet cleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156

Dona R.
11/2009
5.0
carpet cleaners
  + -1 more
Jason came on time was very professional, moved the furniture and placed plastic under the legs. He was even able to remove paint from the carpet in one of the bedrooms. The carpets look better than I had hoped for and were dry by the next morning!! Beautiful job and true to the estimate. I will call them the next time we need to have the carpets cleaned.
Description of Work: Carpet cleaned in 4 bedrooms, hallway, staircase and livingroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$276

Marcia Okabayashi M.
06/2009
5.0
carpet cleaners
  + -1 more
I e-mail them Friday night and got a response first thing monday morning. I schedule for the same week and they promptly came ON TIME. He was here over 2 hours. He did an EXCELLENT job. I'm very pleased.
Description of Work: Clean the carpet in my master bedroom, my couch, chair and ottoman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Stacie P.
06/2009
5.0
carpet cleaners
  + -1 more
Jason came on time and go to work right away. He did a thorough job with each area. The furnitue was moved and then placed back with protective pads underneath. I am impressed with how the carpet looks. We have been wanting to replace the carpet, but because of other home repairs have put that expense on the back burner and decided to just have it cleaned to see if we could live with it for a little longer. I believe we can definately make it another year or two before replacing the carpet as it looks nearly new again thanks for Jason!
Description of Work: cleaned carpet in family room, hall, staircase and bonus room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Stephen W.
05/2009
5.0
carpet cleaners
  + -1 more
They came on time and finished the work in timely manner. They were very quick, efficient and explained things very well. They also cleaned everything after the work was done. The work went really well and I was happy with their quality of service.
Description of Work: He cleaned the carpets in the bedroom and the hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$151

Katherine R.
04/2009
5.0
carpet cleaners
  + -1 more
They were punctual and gave the carpet a deep cleaning. Many spots that I never thought would come out did. After they left, I noticed a small spot in the dining room. As soon as I called them, they scheduled a time to come back out and got rid of this spot.
Description of Work: Cleaned the carpeting throughout my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

ELIZABETH G.
04/2009
5.0
carpet cleaners, floor cleaning, upholstery cleaning
  + 1 more
I was very pleased with the job from start to finish. Jay arrived right on time & went over the house with me discussing what he was seeing & making me aware of things that might be a problem...everything he did looks great!
Description of Work: Cleaned carpet throughout house, cleaned kitchen & bathroom ceramic tile, cleaned sofa upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Robin L.
02/2009
5.0
carpet cleaners
  + -1 more
The cleaner came at exactly the time he said he would (even though I'd been told that time was approximate), and went through the house looking at all the trouble spots. He told me what he would do, and gave me a written estimate. After reviewing the amount and my budget, I called for a cleaning appointment. Debbie made the appointment for a little over a week later. Once again he showed up right on time, dragged his hoses in and went to work. I work at home, so I locked myself into my office with the other cat. At one point I went out to ask him a question, and he showed me the difference between where he had finished and where he had not yet gone - it was a really visible difference! When he was done with the entire house, about 1.5 hours later, I looked over the whole thing. Even the front hallway which was the cat's favorite toilet and was very badly stained and smelly was once again white and clean - and it didn't smell anymore. The whole process was much quieter than I expected, certainly quieter than my vacuum. And it dried very quickly. The only fault I'd find is that he does like to talk a lot - someone else commented on this as well - but he would stop if I interrupted and stopped him. One little tiny black spot showed up on my bedroom carpet the next day, that had not been there before. I thought it was just sock fluff, but when I went to pick it up discovered it was a spot. I tried to clean it up, but it would not clean. I called them today and asked if they'd look at it, and they will be coming back tomorrow to see what they can do with it. I believe it is something that was under the carpet that leeched up because of the water - no fault of theirs - and I'm just hoping they have a tool in their arsenal that will take care of it, since my best efforts have not worked.
Description of Work: I asked Triangle Carpet Cleaners to come and see what they could do to my formerly white carpet. The carpet is less than 3 years old, but I had two cats. One of them was sick for a long time and used the carpet instead of his litter box. He also frequently threw up in a spectacular fashion (and I'm NOT talking about an innocent hairball either). The carpet was stained with leftovers from my cleanup attempts, and in his favorite "toilet area" also stank despite the enzyme stuff I put on it. I did not waste money trying to have it professionally cleaned, knowing that he would continue as he had been, but after he died, I was eager to try to return the carpet to its former glory.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

Jennifer W.
01/2009
5.0
carpet cleaners
  + -1 more
I had a great experience with Triangle Carpet. First, I really like that they are a local, family-owned business. They are as friendly as their website would lead you to believe, and they were able to get me in quickly. They showed up right on time (actually 10 minutes late, and he phoned to let me know he was late!), and were friendly and helpful in discussing the state of my carpets. They got out stains that I wasn't sure they could, and they were very concerned about my cat not escaping through the front door. I will definitely call them again when I need their services.
Description of Work: Cleaned carpets in 2 bedrooms, a landing and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Contact information

4801 Pointe Place, Durham, NC 27712

http://www.trianglecarpetcleaners.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing

FAQ

Triangle Carpet Cleaners is currently rated 4.9 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Triangle Carpet Cleaners accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Triangle Carpet Cleaners offers free project estimates.
Yes, Triangle Carpet Cleaners offers eco-friendly accreditations.
No, Triangle Carpet Cleaners does not offer a senior discount.
No, Triangle Carpet Cleaners does not offer emergency services.
Yes, Triangle Carpet Cleaners offers warranties.
Triangle Carpet Cleaners offers the following services: Carpet, upholstery, grout and tile, oriental & specialty rug cleaning with pick up and delivery, spot dye repairs, stain & odor removal.

Contact information

4801 Pointe Place, Durham, NC 27712

http://www.trianglecarpetcleaners.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM