ProGreen Carpet

Carpet Cleaning, Flooring Sales and Installation, Carpet Sales and Installation,

About us

ProGreen Carpet Offering Eco-friendly Steam Carpet Cleaning Solutions and Carpet Repair to Raleigh, Durham, and across the Triangle. Please call today to schedule your appointment 919-332-3039. ProGreen Carpet is a Multiple year SUPER SERVICE AWARD WINNER. We are specializing in residential and commercial Carpet Cleaning, Upholstery Cleaning as well as Carpet stretching, Carpet Repair, Professional Pressure Washing / Power Washing, Tile & Grout Cleaning and more. We would welcome the opportunity to earn your trust and deliver you the Best Service in the industry.

Business highlights

12 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet Cleaning Carpet Protection Carpet Stretching / Carpet Re-Stretching Carpet Repair Rug Cleaning Tile & Grout Cleaning Tile Installation Floor Squeak Repair Upholstery Cleaning / Furniture Cleaning Pressure Washing / Power Washing Fence & Deck Cleaning Concrete Cleaning Pet Stain & Odor Removal Maid Services / House Cleaning Dryer Vent Cleaning 24/7 Emergency Water Damage Solutions / Water Damage Restoration

Services we don't offer

n/a

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9247 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9

Filter reviews by category

Showing 76-100 of 247 reviews

Lauren L.
12/2016
5.0
carpet cleaners
  + -1 more
I will use this company again! They showed up when promised and got to work, cleaning my living room, two bedrooms and a stairway, as well as the upstairs landing. At the end of the process, my carpet looked fantastic -- almost like new. I've had other steam cleaning services and ProGreen was able to remove established stains that none of the others have been able to (!). At the end of the process, there were no stains left at all. I can't be more satisfied. Cleaning the couch was somewhat less successful because of very old, very deeply rubbed in dirt (and grease?) on the place where the dog sat for years. In fact, he told me he was skeptical that he'd be able to remove it before we started and asked me if I was sure that I wanted to clean the couch given the cost and that risk. I chose to go ahead anyhow, and I don't regret it. He cleaned the base and all of the cushions slowly and carefully -- it was clear to me that he was really trying to do everything in his power to get the stains out if he could. And even if not all of the stains came up, I now know that I am sitting on a much, much, MUCH cleaner couch! I could see how hard he was working, and now that the carpet dried has I can see the results. This money was very well spent!
Description of Work: I purchased a package for steam cleaning of four rooms (one of which could be a stairway) and a hall. I paid additionally for a couch to be cleaned ($99), and $20 extra for a special treatment for some carpet stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from ProGreen Carpet
Dear Customer, Thank you for your positive Review. We're glad that you had a another great experience with us.

Scott M.
12/2016
5.0
carpet cleaners
  + -1 more
Very happy with ProGreen Carpet - the additional charge for extra areas beyond the deal was very reasonable. Technician checked for "pet stains" with blacklight and marked areas before getting started. Did a great job. Very professional. We've used ProGreen before, and will use them again.
Description of Work: Bought the deal for carpet cleaning 5 areas plus hall... added two sets of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$274

Response from ProGreen Carpet
Dear Customer, Thank you for your positive Review. We're glad that you had a another great experience with us.

Tommy R.
12/2016
5.0
carpet cleaners
  + -1 more
Work was accomplished on time and well done. Very professional and able to answer all questions.
Description of Work: Cleaning carpet in room, hall and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from ProGreen Carpet
Dear Customer, Thank you for your positive Review. We're glad that you had a great experience with us.

Elisabeth E.
11/2016
5.0
carpet cleaners
  + -1 more
Very professional work with a knowledgeable professional.
Description of Work: Carpet and rug cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProGreen Carpet
Dear Customer, Thank you for your positive Review. We're glad that you had a great experience with us.

Sue E.
11/2016
5.0
carpet cleaners
  + -1 more
looked almost new when they finished
Description of Work: clean carpets with multiple spills and stains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProGreen Carpet
Dear Customer, Thank you for your positive Review. We're glad that you had a great experience with us.

Essie L D.
11/2016
5.0
carpet cleaners
  + -1 more
Ivan did an excellent job! I was disappointed with the ad because it was confusing. It stated that you get 3BR and stairway but upon arrival and after calling in the problem, the stairway was really not included in the $99 price. I paid $99 directly to Angie's List and $60 additionally to ProGreen Carpet for the stairs and living room. Overall the service was great but confusing online with the advertisement.
Description of Work: Carpet cleaned, 3BR, L RM and stairwell

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from ProGreen Carpet
Dear Customer, Thank you for your positive Review. We're glad that you had a great experience with us. As for the deal description, Our Deal Clearly says that "A flight of stairs can be substituted for a room" and it's NOT Free but Hallway is Free. Here's the Deal: $129.00 for three rooms/areas (up to 600 square feet) and a hall of carpet steam cleaning; (A flight of stairs can be substituted for a room)

Robin M.
10/2016
5.0
pressure washing
  + -1 more
The owner/operator, Ivan, provides excellent customer service. All of his services are extremely marketable! His work is impeccable. He is thorough and efficient. And his prices can't be beat. I would recommend Ivan and his work to anyone!
Description of Work: Pressure washed my house, carport/garage, storage building and automobile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from ProGreen Carpet
Dear Customer, Thank you for your positive Review. We're glad that you had a great experience with us.

Sandra B.
10/2016
5.0
carpet cleaners
  + -1 more
Ivan did a great job. The carpet and area rug are cleaner and brighter than achieved by any other cleaner that I have used. I did pay extra for pet stain removal and scotchguarding.
Description of Work: 3 areas of carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$218

Response from ProGreen Carpet
Dear Customer, Thank you for your positive Review. We're glad that you had a great experience with us.

Sandra B.
10/2016
5.0
carpet cleaners
  + -1 more
great job. My area rug has never looked brighter. The carpet looks like new. Ivan was able to get out pet stains,
Description of Work: cleaned 2 areas of carpet and an area rug

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from ProGreen Carpet
Dear Customer, Thank you for your positive Review. We're glad that you had a great experience with us.

Becky B.
09/2016
5.0
carpet cleaners
  + -1 more
Salvador was amazing he took his time and was very thorough laying down protective blanket on hardwood floors. He then pretreated and took his time cleaning each room and stairs. He removed every stain and there were a lot since we haven't had our carpets professionally cleaned in 16 years. He then went ever room turn fans on high to dry the carpets. Very top notch business.
Description of Work: Used UV light to find pet and beverage spills. Applied pre treatment, well worth the extra $45.00. Then the technician spent 3+ plus hours thoroughly shampooing 3 rooms stairways and hallway. The transformation was amazing and the smell so clean! Will not wait so long to call them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Lindsay G.
09/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It went very well. Salvatore arrived on time, was careful of our hardwood floors by wearing booties, and did a thorough job. The carpeting is quite old (to be replaced next year), but definitely looked refreshed. I would definitely hire ProGreen Carpet again.
Description of Work: We needed carpeting in two bedrooms, an area rug, and upholstered furniture cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$359

Response from ProGreen Carpet
Dear Customer, Thank you for your positive Review. We're glad that you had a great experience with us.

Marcia S.
09/2016
5.0
carpet cleaners
  + -1 more
They did a great job. On time and didn't take long. He had me turn ac down to 66 and wait for 6 hrs for them to dry. I was surprised the rugs were actually dry at that time. I will definetly use them again.
Description of Work: I had two area rugs and a hall runner cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from ProGreen Carpet
Dear Customer, Thank you for your positive Review. We're glad that you had a great experience with us.

Lori F.
09/2016
5.0
carpet cleaners, carpet installation
  + 0 more
Excellent! The owner Ivan was quick to respond to my initial request. Arrived on time and did an excellent job. He performed a detailed inspection of my carpet and explained what my options are for trouble spots without pushing additional services. My carpets look great!
Description of Work: carpet stretching and carpet shampoo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Response from ProGreen Carpet
Dear Customer, Thank you for your positive Review. We're glad that you had a great experience with us.

Judith B.
09/2016
5.0
carpet cleaners
  + -1 more
It went very well. The person who came to do the work was terrific, very thorough.
Description of Work: I had my carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProGreen Carpet
Dear Customer, Thank you for your positive Review. We're glad that you had a great experience with us.

Kristin C.
08/2016
5.0
carpet cleaners
  + -1 more
It was great. We have a dog and their use of the UV light helped identify some problem areas that needed more attention. We purchased the deal, which was worth it due to the acid wash that eliminated any smells.
Description of Work: Carpet Cleaning for 4 rooms and a hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from ProGreen Carpet
Dear Customer, Thank you for your positive Review. We're glad that you had a great experience with us.

Suzanne L.
08/2016
5.0
carpet cleaners
  + -1 more
It went well! They did a great job, and I recommend them to other homeowners.
Description of Work: Move-in carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProGreen Carpet
Dear Customer, Thank you for your positive Review. We're glad that you had a great experience with us.

Terri M.
08/2016
5.0
carpet cleaners
  + -1 more
Great. They were very responsive. Showed up for soon after our call. Were helpful. Made suggestions on areas to focus or to watch. We were more than satisfied. Their customer service and execution were excellent. Very reasonably priced.
Description of Work: Clean wall-to-wall carpets in three rooms, one hallway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProGreen Carpet
Dear Customer, Thank you for your positive Review. We're glad that you had a great experience with us.

J Steven N.
07/2016
5.0
carpet cleaners, carpet installation
  + 0 more
They came promptly. Explained what was going to be done. The carpets were cleaned. It took less time that I expected due to their Industrial grade equipment.
Description of Work: Cleaned three carpet rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from ProGreen Carpet
Dear Customer, Thank you for your positive Review. We're glad that you had a great experience with us.

Steve C.
07/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Salvador with Progreen did a great job cleaning our coach and love seat as well as cleaning an area rug in the living room. They all look as good as new. This is the 3rd time we used Progreen. They are true professionals. We highly recommend Ivan and Salvador. They do great work.
Description of Work: Upholstery cleaning for cleaning for our coach and love seat as well as cleaning an area rug in the living room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from ProGreen Carpet
Dear Customer, Thank you for your positive Review. We're glad that you had a great experience with us.

Ann P.
07/2016
5.0
carpet cleaners, carpet installation, flooring contractor, house cleaning, upholstery cleaning
  + 3 more
Ivan and his associate walked through to determine exactly what they needed to do and began working. They moved furniture (where necessary), cleaned up the scraps of carpet that were removed, and finally....vacuumed! I couldn't believe how clean they left my home when finished. Work was done in record time. They were very professional (and personable) - my husband and I have used them before and will continue to do so over the years. We wouldn't consider using anyone else and have nothing but compliments for them.
Description of Work: Stretched carpet in three rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from ProGreen Carpet
Dear Customer, We appreciate your business and look forward to serving you for years to come. ProGreen Carpet Ivan Jaklin Owner/Operator 2 Serenity Ct. Durham NC 27704 919-332-3039 919-909-7133

Amanda M.
07/2016
5.0
carpet cleaners
  + -1 more
They cleaned the carpets in five rooms and did a great job. I was surprised by how wet the carpets were, but it was exactly what was needed apparently b/c they removed stains that never came out with the chem dry company we hired a couple times previously. Besides, the carpets dried very quickly with no incidents. I am very happy with the results and working with this company was very simple and easy.
Description of Work: Cleaning five rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$214

Response from ProGreen Carpet
Dear Customer, We appreciate your business and look forward to serving you for years to come. ProGreen Carpet Ivan Jaklin Owner/Operator 2 Serenity Ct. Durham NC 27704 919-332-3039 919-909-7133

Julia L.
06/2016
5.0
carpet installation
  + -1 more
I called and got an appointment for the next day. He was on-time, professional and knowledgeable . He did an excellent job stretching the carpet in our very large family room.
Description of Work: Stretched carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from ProGreen Carpet
Dear Customer, We appreciate your business and look forward to serving you for years to come. ProGreen Carpet Ivan Jaklin Owner/Operator 2 Serenity Ct. Durham NC 27704 919-332-3039 919-909-7133

Jon S.
06/2016
5.0
carpet cleaners
  + -1 more
They did an excellent job with cleaning my carpets! Scheduling: provided me several options to choose from, provided a 2-hour window, and called me when within 15-30 minutes of arrival. Cleaning: were very professional and courteous, put down mats to protect hard wood floor on the first floor, and cleaned the carpets exceptionally well! I'm glad I chose them and would definitely hire them again. In fact, I just recently hired them to clean my sectional couch.
Description of Work: Cleaned carpets - rooms, hallway, and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$264

Response from ProGreen Carpet
Dear Customer, We appreciate your business and look forward to serving you for years to come. ProGreen Carpet Ivan Jaklin Owner/Operator 2 Serenity Ct. Durham NC 27704 919-332-3039 919-909-7133

Billie Jo D.
04/2016
5.0
carpet cleaners, carpet installation
  + 0 more
It was great very professional and punctual...I found this company on the internet. I am from another state and was staying with my grandchildren while my daughter had health issues and I decided to have her carpet fixed.
Description of Work: Stretched the carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProGreen Carpet
Dear Customer, We appreciate your business and look forward to serving you for years to come. ProGreen Carpet Ivan Jaklin Owner/Operator 2 Serenity Ct. Durham NC 27704 919-332-3039 919-909-7133

ellen C.
04/2016
5.0
carpet cleaners
  + -1 more
Very good service. The only difficulty was with understanding the technician's English...we eventually figured out what he was trying to tell us!
Description of Work: cleaned the carpets throughout the entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from ProGreen Carpet
Dear Customer, We appreciate your business and look forward to serving you for years to come. ProGreen Carpet Ivan Jaklin Owner/Operator 2 Serenity Ct. Durham NC 27704 919-332-3039 919-909-7133

Contact information

3206 Ginger Hill Ln, Durham, NC 27703

http://www.progreencarpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Flooring Sales and Installation,
Carpet Sales and Installation,
House Cleaning,
Upholstery Cleaning,
Pressure Washing,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Marble and Granite,
Dryer Vent Cleaning,
Upholstering - Boat & Auto

FAQ

ProGreen Carpet is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 12:00 PM

ProGreen Carpet accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ProGreen Carpet offers free project estimates.
Yes, ProGreen Carpet offers eco-friendly accreditations.
No, ProGreen Carpet does not offer a senior discount.
Yes, ProGreen Carpet offers emergency services.
Yes, ProGreen Carpet offers warranties.
ProGreen Carpet offers the following services: Carpet Cleaning Carpet Protection Carpet Stretching / Carpet Re-Stretching Carpet Repair Rug Cleaning Tile & Grout Cleaning Tile Installation Floor Squeak Repair Upholstery Cleaning / Furniture Cleaning Pressure Washing / Power Washing Fence & Deck Cleaning Concrete Cleaning Pet Stain & Odor Removal Maid Services / House Cleaning Dryer Vent Cleaning 24/7 Emergency Water Damage Solutions / Water Damage Restoration
n/a

Contact information

3206 Ginger Hill Ln, Durham, NC 27703

http://www.progreencarpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM