ProGreen Carpet

Carpet Cleaning, Flooring Sales and Installation, Carpet Sales and Installation,

About us

ProGreen Carpet Offering Eco-friendly Steam Carpet Cleaning Solutions and Carpet Repair to Raleigh, Durham, and across the Triangle. Please call today to schedule your appointment 919-332-3039. ProGreen Carpet is a Multiple year SUPER SERVICE AWARD WINNER. We are specializing in residential and commercial Carpet Cleaning, Upholstery Cleaning as well as Carpet stretching, Carpet Repair, Professional Pressure Washing / Power Washing, Tile & Grout Cleaning and more. We would welcome the opportunity to earn your trust and deliver you the Best Service in the industry.

Business highlights

12 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet Cleaning Carpet Protection Carpet Stretching / Carpet Re-Stretching Carpet Repair Rug Cleaning Tile & Grout Cleaning Tile Installation Floor Squeak Repair Upholstery Cleaning / Furniture Cleaning Pressure Washing / Power Washing Fence & Deck Cleaning Concrete Cleaning Pet Stain & Odor Removal Maid Services / House Cleaning Dryer Vent Cleaning 24/7 Emergency Water Damage Solutions / Water Damage Restoration

Services we don't offer

n/a

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9247 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9

Filter reviews by category

Showing 1-25 of 247 reviews

David A.
07/2020
5.0
carpet cleaners
  + -1 more
Saturday July 18th Jose Garrido and his partner from ProGreen Carpet cleaned my carpets and did an amazing job. They were on time for the appointment and were very thorough in their examination and pre-treatment. In the end, the carpets, and especially the stairs were cleaner than when we moved in! They do amazing work and I highly recommend their service. I would absolutely hire them again.
Description of Work: Cleaned the carpet in three rooms and on the carpeted stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Response from ProGreen Carpet
Thank you for your Business

Steve M.
12/2019
5.0
carpet cleaners
  + -1 more
Excellent service from the front office to the service technician. I received a call from the provider almost immediately after purchasing the deal to set up an appointment. The technician (sorry I can't remember his name) called before hand to let me know he was on his way, and he did an excellent job. He cleaned every inch of the house and even moved some light weight furniture out of the way that I had missed, he didn't just go around it. He was very professional, thorough, and friendly. I definitely recommend and would not hesitate to hire again.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from ProGreen Carpet
Dear Customer, Thank your for your great feedback. We appreciate your business and hope to serve you for years to come.

Chaunda W.
11/2019
5.0
carpet cleaners, floor cleaning
  + 0 more
I am so pleased with the results of my carpet cleaning! Stains I thought would never budge were either removed completely or lightened considerably. High traffic areas looked almost brand new! I didn't expect too much with a 13+ year old carpet that has endured the abuse of 3 children and a pet, so I'm very impressed with their abilities. Jose Batista was very professional, knowledgable, considerate, and kind. He gave me some good advice on the maintenance, repair, or replacement of my carpet that was within my budget. He was not pushy at all which I appreciate. The receptionist on the phone was also very kind and professional and scheduled my appointment for the next day! I love their standards for communication! After making my appointment over the phone, I immediately got a text and an email giving me all the details of my scheduled service. Mr. Batista called 40 minutes before arriving and came within the arrival window. I highly recommend Progreen for carpet cleaning! This is one company I look forward to working with again.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from ProGreen Carpet
Thank you for kind Review. We greatly appreciate your feedback and we will pass the message to our Technician Jose. Thank you Again

Vinod M.
10/2019
5.0
carpet cleaners, carpet installation
  + 0 more
Ivan was absolutely great. He came on time and did his work well. He replaced the padding and stretched the carpet. Very reasonable, professional and nice guy.
Description of Work: Carpet padding and stretching

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from ProGreen Carpet
Thank you for your feedback I appreciate your business and hope to serve you for years to come

Wendy V.
09/2019
5.0
carpet cleaners
  + -1 more
We used ProGreen to clean the carpets in our livingroom, bedroom, hallway and stairs. They also cleaned the carpet in our walk-in closet at no extra charge. They did a terrific job, we are very pleased with the work they did. The technician was also friendly and professional. I would definitely hire ProGreen Carpet again in the future.
Description of Work: Carpet Cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProGreen Carpet
Thank you for your feedback I appreciate your business and hope to serve you for years to come

Shirley S.
08/2019
5.0
carpet installation
  + -1 more
Ivan is a real pro. He came on time. I watched and as questions as he worked. He repaired a defect in the pad underneath the carpet. It had been installed poorly. He is very fast and very efficient. When he was done, there were no ridges and the carpet was really smooth. He did a great job for me.
Description of Work: Carpet in one room had a buckle in the middle. In another room, the carpet had lifted up next to one of the walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from ProGreen Carpet
Thank you for your Business

Renée C.
08/2019
5.0
upholstery cleaning
  + -1 more
Very well. Ramon worked quickly and efficiently.
Description of Work: Cleaning 2 chairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from ProGreen Carpet
Thank you for your feedback I appreciate your business and hope to serve you for years to come

Steve S.
07/2019
5.0
carpet cleaners
  + -1 more
They were professional and helpful. Base price was good. Add on’s we requested drove up cost. One thing that could have gone better was a stain in the carpet that soaked down into the pad. The stain kept coming back and spread. Instead of steam cleaning, I solved it myself we an off the shelf Oxyclean solution.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from ProGreen Carpet
Thank you for your Business

Ed P.
06/2019
5.0
oriental rug cleaning
  + -1 more
Sam was very professional, friendly, answered all out questions, reasonable rate. Would definitely hire again.190
Description of Work: clean 2 large oriental carpet and one small oriental

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from ProGreen Carpet
Thank you for your Business

Cheryl S.
05/2019
5.0
carpet cleaners
  + -1 more
We were very pleased with ProGreen Carpet. I spoke to Elizabeth on the phone and she was very friendly and helpful. Ricardo did the cleaning. He also was very friendly. When he finished the carpets looked brand new and the whole house had a nice fresh smell. I would definitely hire ProGreen again!!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from ProGreen Carpet
Thank you for your Business

Ramona D.
05/2019
5.0
carpet cleaners, pressure washing
  + 0 more
I was very impressed with the level of professionalism, from scheduling the work, to understanding the charges before work was to be done, to the promptness of when the service was provided. And the house hasn't looked so good in years! Thank you! I'll be calling again.
Description of Work: Power washing house exterior

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from ProGreen Carpet
Thank you for your Business

Margaret M.
05/2019
5.0
carpet cleaners
  + -1 more
I wasted time trying to deal with Zerorez - Progreen are super responsive and actually quoted under the coupon special price for 4 rooms. Hallways and closets free. Came out next day - highly recommended.
Description of Work: deep carpet clean with conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from ProGreen Carpet
Thank you for your Business

Amit P.
02/2019
5.0
carpet cleaners
  + -1 more
Easy to work with. Got the appointment right after purchasing the deal. Prompt service and friendly staff!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProGreen Carpet
Thank you for your Business

Judy B.
01/2019
5.0
carpet cleaners
  + -1 more
Great job, but learned I had to pay $65 extra for dirty spots. I would have thought that would be included in the original quote. It was quite pricey.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from ProGreen Carpet
Thank you for your feedback. As for any additional boosters, those are optional at the pre-inspection with the technician and are totally optional to a customer. Since we can’t evaluate the conditions of the carpet over the phone when the service is ordered We do send a confirmation quote which states: - This is just a Basic Steam Carpet Cleaning (Special Stains Removers and Booster NOT Included). We only recommend the boosters if they are necessary and are totally optional. We are glad that you’re happy with the results and we were able to help you. Thank you again for your business

Cherie H.
12/2018
5.0
carpet cleaners, flooring contractor
  + 0 more
This is the third time I've used ProGreen Carpet. Each time the results have been excellent. The carpets looked like new after they were cleaned. They were also able to fix the bubbling carpet and squeaks. The technicians clearly explains everything they're going to do and have options for different stains and problems. I've been really happy with ProGreen and plan to use them again in the future.
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProGreen Carpet
Thank you for your feedback and your business

Robin B.
12/2018
5.0
carpet cleaners
  + -1 more
Ricardo was pleasant and professional. The carpets were cleaned efficiently and thoroughly with little moisture left.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from ProGreen Carpet
Thank you for your feedback and your business

Carolina S.
10/2018
5.0
carpet cleaners, pressure washing
  + 0 more
I just want to tell about how I love progreen Carpet Every time they come, my carpet get so clean and that detailing from top to bottom it looks sparkling clean and my husband and kids love it. Also they Power washed my house and the job was outstanding I get my mind blown every time because how beautiful and clean it looks. Every time I call progreen carpet they are professional and get the job done and that is why I trust Ivan Jakling Progreen Carpet company
Description of Work: Carpet Cleaning and Pressure Washing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from ProGreen Carpet
We appreciate your feedback and your business

Angel C.
10/2018
5.0
carpet cleaners
  + -1 more
The carpet cleaning service was superior! Professional and efficient carpet cleaning services!
Description of Work: Carpet Cleaning for a retail establishment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProGreen Carpet
Dear customer, Thank you for your feedback. We're glad you had a great experience with our services.

Jennifer G.
10/2018
3.0
carpet cleaners
  + -1 more
They were late and acted as if they didn't want to be there. Told me it couldn't be cleaned and I insisted they try. Came clean. If they would have tried, it probably would be perfect and this would all be an A.
Description of Work: cleaning of sofa and chairs

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0


Response from ProGreen Carpet
Hello [Member Name Removed], Our records shows we have never served you before. You must have a wrong company. We would appreciate you to remove this review.

Lawrence B.
09/2018
5.0
carpet cleaners
  + -1 more
Once the crew arrived , they did a great job. However, I had originally scheduled the week before and they were running late on my appointment and I could not wait for them, so I had to cancel.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$200

Response from ProGreen Carpet
We appreciate your feedback and your business.

Wendell C.
09/2018
5.0
carpet cleaners
  + -1 more
Had 1400 sq feet of carpet cleaned to get my house ready for sale. I was a lil’ concerned at first when I heard about the additional charge for the degreasing solution but boy did it do the job! My carpet has not looked this good since we bought this house 12 years ago! Thomas was extremely professional,very knowledgeable and fast. Ivan was very easy to work with and flexible to give help keep my price close to the original quote. Ivan was very responsive when I originally called and the technicians was there right on time. Not only will I use them again but I will tell any of my friends and family about ProGreen! Top notch, professional service at a great price.
Description of Work: Whole house carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Response from ProGreen Carpet
We appreciate your feedback and your business.

Julia M.
09/2018
5.0
carpet cleaners
  + -1 more
Excellent work! Friendly people, highly professional, knew their work well and worked smoothly as a team. My son recommended them after they worked on his house, and I would definitely hire them again.
Description of Work: ProGreen stretched 12 rooms and steam cleaned all areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProGreen Carpet
We appreciate your feedback and your business.

Rebecca E.
07/2018
5.0
carpet cleaners
  + -1 more
Upon my first call to inquire about services, the owner took his time in answering my questions and was able to provide the requested service within 24 hours. His staff called with a half hour heads up and were on time and very professional and thorough. When the work was completed, one of the staff went on a walk through the area cleaned and answered any questions I had. I will definitely use this service again!
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProGreen Carpet
We appreciate your review and we are glad everything went great with the services.

John E.
07/2018
5.0
carpet cleaners, flooring contractor
  + 0 more
Ivan arrived on time as scheduled. He went right to work. Found the problem areas and repaired them completing in time for his cleaning crew to arrive and immediately begin work. The squeaks are gone and the carpets are clean and treated for spills etc.. Outstanding work by Ivan and his crew. They cleaned 16 rooms/individual carpet areas, repaired 10 areas, and applied carpet protector to all of the carpeted areas.
Description of Work: Repair squeaks in flooring under carpet. Clean carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from ProGreen Carpet
We appreciate your review and we are glad everything went great with the services.

Adam G.
06/2018
5.0
carpet cleaners
  + -1 more
They where great Christian was incredibly polite and informed me of all stains that where removed! They used a black light to show me the problem areas before and after. I also could not believe how fast they where and a head of schedule!
Description of Work: Movies into a new home two carpeted rooms cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from ProGreen Carpet
Dear customer, Thank you for your feedback. We're glad you had a great experience with our services.

Contact information

3206 Ginger Hill Ln, Durham, NC 27703

http://www.progreencarpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Flooring Sales and Installation,
Carpet Sales and Installation,
House Cleaning,
Upholstery Cleaning,
Pressure Washing,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Marble and Granite,
Dryer Vent Cleaning,
Upholstering - Boat & Auto

FAQ

ProGreen Carpet is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 12:00 PM

ProGreen Carpet accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ProGreen Carpet offers free project estimates.
Yes, ProGreen Carpet offers eco-friendly accreditations.
No, ProGreen Carpet does not offer a senior discount.
Yes, ProGreen Carpet offers emergency services.
Yes, ProGreen Carpet offers warranties.
ProGreen Carpet offers the following services: Carpet Cleaning Carpet Protection Carpet Stretching / Carpet Re-Stretching Carpet Repair Rug Cleaning Tile & Grout Cleaning Tile Installation Floor Squeak Repair Upholstery Cleaning / Furniture Cleaning Pressure Washing / Power Washing Fence & Deck Cleaning Concrete Cleaning Pet Stain & Odor Removal Maid Services / House Cleaning Dryer Vent Cleaning 24/7 Emergency Water Damage Solutions / Water Damage Restoration
n/a

Contact information

3206 Ginger Hill Ln, Durham, NC 27703

http://www.progreencarpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM