ProGreen Carpet

Carpet Cleaning, Flooring Sales and Installation, Carpet Sales and Installation,

About us

ProGreen Carpet Offering Eco-friendly Steam Carpet Cleaning Solutions and Carpet Repair to Raleigh, Durham, and across the Triangle. Please call today to schedule your appointment 919-332-3039. ProGreen Carpet is a Multiple year SUPER SERVICE AWARD WINNER. We are specializing in residential and commercial Carpet Cleaning, Upholstery Cleaning as well as Carpet stretching, Carpet Repair, Professional Pressure Washing / Power Washing, Tile & Grout Cleaning and more. We would welcome the opportunity to earn your trust and deliver you the Best Service in the industry.

Business highlights

12 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet Cleaning Carpet Protection Carpet Stretching / Carpet Re-Stretching Carpet Repair Rug Cleaning Tile & Grout Cleaning Tile Installation Floor Squeak Repair Upholstery Cleaning / Furniture Cleaning Pressure Washing / Power Washing Fence & Deck Cleaning Concrete Cleaning Pet Stain & Odor Removal Maid Services / House Cleaning Dryer Vent Cleaning 24/7 Emergency Water Damage Solutions / Water Damage Restoration

Services we don't offer

n/a

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9247 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9

Filter reviews by category

Showing 26-50 of 247 reviews

ELLEN B.
05/2018
5.0
carpet cleaners
  + -1 more
The experience was seamless from start to finish. I e-mailed the company and the owner responded within a few hours. He suggested an open slot two days later, which I confirmed. The two technicians showed up exactly when promised and were professional and courteous. They tried to sell me a few additional products but did not push when I declined. They performed the work in about an hour and explained what they had done when finished. The carpet doesn't look any better than it did (but it's old carpet, so I was not expecting miracles) but it does smell better. I need the carpet to last only a few more months, so I'm sure this cleaning was sufficient.
Description of Work: Cleaning three rooms of carpet

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from ProGreen Carpet
Dear customer, Thank you for your feedback. We're glad you had a great experience with our services.

Amit P.
04/2018
5.0
carpet cleaners
  + -1 more
Great Job! It is easy to work with ProGreen team and get the task done.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProGreen Carpet
Dear customer, Thank you for your feedback. We're glad you had a great experience with our services.

Mary P.
04/2018
5.0
carpet cleaners
  + -1 more
Excellent customer service, quick service time and good quality work. Will definitely use again.
Description of Work: Carpet cleaning and power washing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from ProGreen Carpet
Dear customer, Thank you for your feedback. We're glad you had a great experience with our services.

Steve C.
04/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
ProGreen Carpet is great. We used them to clean our carpet and couch and they did a fantastic job. We also used them a few years back to do carpet repair and stain removal in our old home. Again, they did a great job. The are the best.
Description of Work: Carpet and Couch cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from ProGreen Carpet
Dear customer, Thank you for your feedback. We're glad you had a great experience with our services.

Nate R.
03/2018
5.0
carpet cleaners
  + -1 more
They did an awesome job on a spill that we had, we tried everything to take it off but nothing worked ‘till we call them, same day service and even after bussines hours.
Description of Work: Carpet cleaning from a spill that we had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProGreen Carpet
Dear customer, Thank you for your feedback. We're glad you had a great experience with our services.

Katrina L.
03/2018
5.0
carpet cleaners, flooring contractor
  + 0 more
They did a wonderful job. I will be utilizing their services again!
Description of Work: Floor squeaking and carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from ProGreen Carpet
Dear customer, Thank you for your feedback. We're glad you had a great experience with our services.

Nalvinlan S.
03/2018
5.0
carpet cleaners
  + -1 more
This was my second time using this company. They didn't let me down. They always do excellent work!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from ProGreen Carpet
Dear customer, Thank you for your feedback. We're glad you had a great experience with our services.

E K.
03/2018
5.0
carpet cleaners, carpet installation
  + 0 more
We've used them twice and are very happy with the service and value.
Description of Work: Carpet stretching & cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProGreen Carpet
Dear customer, Thank you for your feedback. We're glad you had a great experience with our services.

David M.
03/2018
5.0
carpet cleaners
  + -1 more
Great job at cleaning a heavily soiled carpet. Service provider was prompt, courteous and efficient. Would hire again.
Description of Work: Clean carpet in two rooms and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from ProGreen Carpet
Dear customer, Thank you for your feedback. We're glad you had a great experience with our services.

Terry C.
03/2018
5.0
carpet cleaners, carpet installation
  + 0 more
Great to work with this company. My carpet looks great!
Description of Work: Carpet stretching and carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProGreen Carpet
Dear customer, Thank you for your feedback. We're glad you had a great experience with our services.

Elizabeth S.
03/2018
5.0
carpet cleaners, pressure washing
  + 0 more
ProGreen Carpet crew were really professional from the time I make the appointment to the day of the service. They send me a confirmation quote in my email will all the details of my order. Also they did a walkthru to explain me the type of cleaning that they were performing. When the cleaning was completed they make sure all my concern was taking care of. My carpet looks spotless, and finally all the spiderwebs and mold are gone from outdoors. Is hard this days to find a company that cares for their customers and goes the extra mile. I highly recommend ProGreen Carpet to anyone that wants great service.
Description of Work: Pressure Washing and Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from ProGreen Carpet
Thank you for your business and your feedback

Mike C.
03/2018
5.0
carpet cleaners, carpet installation
  + 0 more
I hired them to clean my carpets and fix an annoying squeak in the floor of a closet in my master bedroom. I've used them before for carpet cleaning so I had no doubt I would be happy with the job. But I've never had my floors worked on before. The way he broke it down and explained what was wrong and what was causing the squeak issue was quite educational and appreciated! They didn't make me feel rushed and made extra sure I was completely satisfied. Which I'm happy to say these guys once again did not disappoint! I will certainly be using them again in the future and I'm happy to convey my experience to others.
Description of Work: Carpet cleaning and floor squeak repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from ProGreen Carpet
Dear customer, Thank you for your feedback. We're glad you had a great experience with our services.

Elizabeth S.
03/2018
5.0
carpet cleaners, carpet installation
  + 0 more
Ivan and his crew did a great job cleaning and stretching our carpets. They explained everything before they started the job and did a walk through after they finish to make sure I was happy with the job. We will use his services again and will also recommend it.
Description of Work: Carpet Cleaning and Carpet Stretching

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from ProGreen Carpet
Dear customer, Thank you for your feedback. We're glad you had a great experience with our services.

Joel S.
03/2018
5.0
carpet cleaners, upholstery cleaning, pressure washing
  + 1 more
I set up an appointment with the owner Ivan which was simple and fit my schedule. Tech who came out reviewed everything before and after the cleaning. I was so happy with have all the carpets looked in the house. He did a great job. The powering washing of home was on a different date but that was well worth getting it down it made my siding look like new. I'm very happy with the job Pro Green Carpet did! I will continue to use them and would recommend to anyone because the price was great and quailty of service was even better.
Description of Work: Carpet Cleaning and Powerwash of Home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from ProGreen Carpet
Dear customer, Thank you for your feedback. We're glad you had a great experience with our services.

Aquila E.
02/2018
5.0
carpet cleaners
  + -1 more
They went above and beyond to make sure I was a happy customer!! Very professional and I would definitely hire them again and recommend them to others.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProGreen Carpet
Dear customer, Thank you for your feedback. We're glad you had a great experience with our services.

Bruce J.
02/2018
5.0
carpet cleaners
  + -1 more
Price: I don't have anything to compare it to. Punctuality: I must have misunderstood the receptionist that booked the appointment as to when they actually show up VS a window of time for them to show up. ALL worked out well. I was very pleased not only with the service but helping me understand what he was doing. Ivan took the time to explain what the process was; looked at my situation & explained what he could do, he offered options. He didn't sell as much as he tried to solve my problem. I will be recommending to others in my real estate business as well as friends. Bruce Jacobson
Description of Work: Carpet cleaning in home before putting house on the market.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Response from ProGreen Carpet
Dear customer, Thank you for your feedback. We're glad you had a great experience with our services.

Glenn P.
12/2017
5.0
carpet cleaners
  + -1 more
I was absolutely amazed at how good of a job they did on my carpets. The carpets are old and were in pretty bad shape and I never imagined that they'd get them as clean as they did. A+
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProGreen Carpet
Dear customer, Thank you for your feedback. We're glad you had a great experience with our services.

Kim B.
12/2017
5.0
carpet cleaners
  + -1 more
I was very pleased with the services provided by Progreen. They were able to schedule me within a week of initial contact. They gave me a two hours window for their arrival. On the day of the service they called me 30 minutes before their arrival as agreed. They arrived well within the agreed window. We did an initial walkthrough of our house looking at areas of concern. We discussed some additional cleaning options above the base price. We agreed to add the pet stain removal option and then the guys got to work. For a 1700 sq ft house they had about an hour of work. From arrival to final departure they were done in two hours. After they left I had to leave the carpets to dry for about half a day - at least 10 hours.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from ProGreen Carpet
Dear customer, Thank you for your feedback. We're glad you had a great experience with our services.

Vicky C.
11/2017
5.0
carpet cleaners
  + -1 more
The technician was courteous and flexible with add-on items. We have a dog so the carpet needed some extra cleaning in a couple of places. When the cleaning was done, the whole house smelled wonderful and the carpet looked great! Service was quick and we were pleased! We did move area rugs and furniture ourselves.
Description of Work: Carpet cleaning for family rooms, hallway, master bedroom, stairs, and 1 area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProGreen Carpet
Dear customer, Thank you for your feedback. We're glad you had a great experience with our services.

Diane C.
10/2017
5.0
carpet cleaners
  + -1 more
Very well. This company called me and set an appointment. They showed up early (and called before arriving). He seemed very knowledgeable about stains on cement. The oil stains did not come out, but others did. They were professional and polite. I will use them again.
Description of Work: Driveway power washed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProGreen Carpet
Dear customer, Thank you for your feedback. We're glad you had a great experience with our services.

Swati M.
10/2017
5.0
upholstery cleaning
  + -1 more
Excellent - A++++++. The company came out the day after I called. The couch looks brand new! Ivan applied a cleaning at the house and then did a further foam clean at the factory (used for delicate fabrics or stubborn stains). They follow up by phone to make sure you are pleased with their service. This is a small family business that knows the meaning of customer service. I will use them again and highly recommend them.
Description of Work: I have an 11 year old microfiber sectional type X that showed a lot of stains and especially water marks from the dogs licking the couch and the kids being kids. Because it is type x, all the cleaners I used didn't help. I was embarrassed to have friends over because it looked bad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from ProGreen Carpet
Dear customer, Thank you for your feedback. We're glad you had a great experience with our services.

KRISTIN B.
10/2017
5.0
carpet cleaners
  + -1 more
Thomas cleaned our carpets this morning. He was able to get up stains that I never expected. He used safe cleaning solutions, so my home doesn't stink. Thomas was totally professional, and easy to communicate with. He showed up on time, and finished on time. Highly recommend!!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from ProGreen Carpet
Dear customer, Thank you for your feedback. We're glad you had a great experience with our services.

Charlie W.
10/2017
5.0
carpet cleaners
  + -1 more
Excellent.....steamed and deodorized.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProGreen Carpet
Dear customer, Thank you for your feedback. We're glad you had a great experience with our services.

Sara T.
09/2017
5.0
carpet cleaners
  + -1 more
Arrived promptly, discussed the work to be performed and it was done and look great.
Description of Work: Exterior house pressure wash and interior carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from ProGreen Carpet
Dear customer, Thank you for your feedback. We're glad you had a great experience with our services.

Judith G.
08/2017
4.0
carpet cleaners
  + -1 more
The first technician did a rather poor job and I was very dissatisfied. I wrote to the owner and he responded extremely positively and completely and promptly corrected the situation. This is a company of high integrity and definitely puts customer satisfaction first.
Description of Work: Carpets cleaned in two bedrooms.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from ProGreen Carpet
Dear Customer, Thank you for your Feedback. We're glad we had a chance to fix your issue immediately. We appreciate your Business and look forward to serving you for years to come. Ivan Jaklin Owner

Contact information

3206 Ginger Hill Ln, Durham, NC 27703

http://www.progreencarpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Flooring Sales and Installation,
Carpet Sales and Installation,
House Cleaning,
Upholstery Cleaning,
Pressure Washing,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Marble and Granite,
Dryer Vent Cleaning,
Upholstering - Boat & Auto

FAQ

ProGreen Carpet is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 12:00 PM

ProGreen Carpet accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ProGreen Carpet offers free project estimates.
Yes, ProGreen Carpet offers eco-friendly accreditations.
No, ProGreen Carpet does not offer a senior discount.
Yes, ProGreen Carpet offers emergency services.
Yes, ProGreen Carpet offers warranties.
ProGreen Carpet offers the following services: Carpet Cleaning Carpet Protection Carpet Stretching / Carpet Re-Stretching Carpet Repair Rug Cleaning Tile & Grout Cleaning Tile Installation Floor Squeak Repair Upholstery Cleaning / Furniture Cleaning Pressure Washing / Power Washing Fence & Deck Cleaning Concrete Cleaning Pet Stain & Odor Removal Maid Services / House Cleaning Dryer Vent Cleaning 24/7 Emergency Water Damage Solutions / Water Damage Restoration
n/a

Contact information

3206 Ginger Hill Ln, Durham, NC 27703

http://www.progreencarpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM