ProGreen Carpet

Carpet Cleaning, Flooring Sales and Installation, Carpet Sales and Installation,

About us

ProGreen Carpet Offering Eco-friendly Steam Carpet Cleaning Solutions and Carpet Repair to Raleigh, Durham, and across the Triangle. Please call today to schedule your appointment 919-332-3039. ProGreen Carpet is a Multiple year SUPER SERVICE AWARD WINNER. We are specializing in residential and commercial Carpet Cleaning, Upholstery Cleaning as well as Carpet stretching, Carpet Repair, Professional Pressure Washing / Power Washing, Tile & Grout Cleaning and more. We would welcome the opportunity to earn your trust and deliver you the Best Service in the industry.

Business highlights

12 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet Cleaning Carpet Protection Carpet Stretching / Carpet Re-Stretching Carpet Repair Rug Cleaning Tile & Grout Cleaning Tile Installation Floor Squeak Repair Upholstery Cleaning / Furniture Cleaning Pressure Washing / Power Washing Fence & Deck Cleaning Concrete Cleaning Pet Stain & Odor Removal Maid Services / House Cleaning Dryer Vent Cleaning 24/7 Emergency Water Damage Solutions / Water Damage Restoration

Services we don't offer

n/a

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9247 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9

Filter reviews by category

Showing 151-175 of 247 reviews

Caroline B.
02/2015
5.0
carpet cleaners
  + -1 more
great service - quick, professional and easy. Only problem was the provider didn't specify how long it would take to dry and it was longer than I expected - really the rest of the day. Still - a good job for a fair price.
Description of Work: clean 4 bedrooms, staircase and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from ProGreen Carpet
Dear Customer, We appreciate your Review and your Business. Dry time is affected by humidity, temperature and air flow to the area. It can take anywhere between 8-12 hours for the carpet to completely dry, depending on the aforementioned variables. Using fans in any rooms cleaned and turning your air conditioning or Cool FAN on (NOT HEAT- heat will create more humidity and it will take long time to dry), depending on the time of year, can help accelerate drying time. I'm glad that you are happy with our Service and We appreciate your business and look forward to serving you for years to come. . So Thanks Ivan Jaklin Owner/Operator

Kathleen B.
02/2015
5.0
carpet installation, carpet cleaners, flooring contractor
  + 1 more
Ivan and David are excellent service providers. They have a great work ethic, are respectful, explained how they were cleaning our carpets and why they use the cleaning technology that they use, and were prompt and efficient. They showed a genuine interest in understanding our needs and were easy to communicate with. They did a great job and we highly recommend them.
Description of Work: Carpet cleaning/stretching.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from ProGreen Carpet
Thank you. We appreciate your business and look forward to serving you for years to come.

steve F.
02/2015
5.0
carpet cleaners
  + -1 more
It was great. They got stains out of the carpet I didn't think was possible and it made. the carpet look new again. Very pleased
Description of Work: Cleaned heavily stain carpet after a home renovation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from ProGreen Carpet
Thank you. We appreciate your business and look forward to serving you for years to come.

Roger D.
01/2015
5.0
carpet installation, carpet cleaners, flooring contractor
  + 1 more
Very punctual, efficient, polite, and knowledgeable. Made recommendations but was not pushy.
Description of Work: Cleaned carpet in 2 bedrooms, hallway and stairs. Did recommend extra cleaning to remove pet stains and to pull carpet to remove bumps in carpet which I agreed to. This was an extra $75 total.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from ProGreen Carpet
Thank you. We appreciate your business and look forward to serving you for years to come.

Dennis M.
01/2015
5.0
carpet cleaners
  + -1 more
The technician (David) arrived early, and performed all of the work. First, he observed some stains and recommended an acid wash for an extra fee. This was mostly effective, but left some problematic stains in place that were made years ago on a 20 year old carpet. The owner (Ivan) and another technician (José) came out the following morning to advise me. Ivan showed his expertise by educating me on the various types of stains, and especially how to treat them immediately after they happen. He then treated several stained spots more aggressively, giving the overall carpet a greatly improved appearance. Ivan also explained options for replacing just the padding, to remove deep stains, or to replace both the padding and carpeting. His company does this kind of work as well. This was welcome information, and was in the form of an easy conversation rather than a sales pitch. Ivan and his team are committed to excellence and customer satisfaction. I'm delighted!
Description of Work: Carpets were steam cleaned in 2 bedrooms, a hallway and a stairway. Some difficult stains were treated the following day, due to requiring the carpeting to be dry for a different treatment technique..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

Response from ProGreen Carpet
Thank you. We appreciate your business and look forward to serving you for years to come.

Katharine N.
01/2015
5.0
carpet cleaners
  + -1 more
Ivan, the owner, came out with an assistant. They were running a few minutes late, but called to advise me of their arrival time and were right on time from that estimate. Ivan is terrific -- and even gave me the option of NOT getting my carpets cleaned, since what they really need is replacing. He did a great job of managing expectations, i.e., letting me know that the old pet stains would be visible, even after cleaning. My goal was to get the carpets cleaner than they were, which he did. Very knowledgeable.I was very happy with the work, and would hire his company again.
Description of Work: Cleaned extremely dirty carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from ProGreen Carpet
Thank you. We appreciate your business and look forward to serving you for years to come.

Myra D.
01/2015
5.0
carpet cleaners
  + -1 more
I loved them. He went above and beyond! He did really good! I would definitely recommend him to someone!
Description of Work: I purchased a Big Deal for $99 for Eco-Friendly Carpet Steam Cleaning of 3 Areas and a Hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from ProGreen Carpet
Thank you. We appreciate your business and look forward to serving you for years to come.

BJ J.
12/2014
5.0
carpet cleaners
  + -1 more
The provider arrived on time. He was very professional and was able to get the dirt stains out of the carpet. All in all, it was a good experience.
Description of Work: Provider cleaned 4 rooms and stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from ProGreen Carpet
Thank you. We appreciate your business and look forward to serving you for years to come.

Lowe and Yvonne B.
12/2014
5.0
carpet cleaners
  + -1 more
I would hire this company again and tell others also. They were also very courteous in talking with me. Great job! And they came all the way from Durham to Holly Springs.
Description of Work: They were prompt in coming when they said they would come. They even called and said they were running a little late because of the traffic! The carpets were cleaned in a quick but professional time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from ProGreen Carpet
Thank you. We appreciate your business and look forward to serving you for years to come.

Susan V.
11/2014
5.0
carpet cleaners
  + -1 more
Able to schedule me quickly, arrived on time and did the cleaning quickly. Found some stains I wasn't even aware of and was able to treat them.
Description of Work: Cleaned all the carpeted areas in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from ProGreen Carpet
Thank you. We appreciate your business and look forward to serving you for years to come.

Stuart O.
11/2014
5.0
carpet cleaners, ceramic tile
  + 0 more
They are good people to work with. They have easy communication. They do satisfactory work.
Description of Work: I have used them several times. When tenants move out, they clean the carpets and the ceramic tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from ProGreen Carpet
Thank you. We appreciate your business and look forward to serving you for years to come.

Umesh C.
11/2014
5.0
carpet cleaners
  + -1 more
The technician was thorough and was on time for the appointment. The transaction was very clear. They are little higher in price.
Description of Work: They cleaned the carpets.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from ProGreen Carpet
Thank you. We appreciate your business and look forward to serving you for years to come. As for the Price? total: $320.00 Move-out/House Cleaning: 3200sq.ft. home 5 Bedrooms and 2 half bath $175.00 ($210.00 regular price) Carpet Cleaning 8 areas free hallway: $145.00 ( $185.00 regular price) Don't get me wrong but as a Business Owner I know it's a great deal. Again We appreciate your business.

Kenneth C.
11/2014
5.0
carpet cleaners
  + -1 more
I was very happy with their service. I have used them in the past. They showed up on time for the appointment. They were very quick and did not break anything.
Description of Work: They cleaned the entire upstairs carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from ProGreen Carpet
Thank you. We appreciate your business and look forward to serving you for years to come.

Nikki R.
11/2014
5.0
carpet cleaners
  + -1 more
It was a good experience. They were professional and quick. They were reasonable priced. There were two people here doing the work. I felt they did a great job.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProGreen Carpet
Thank you. We appreciate your business and look forward to serving you for years to come.

Franklin T.
11/2014
3.0
ceramic tile, upholstery cleaning, pressure washing
  + 1 more
Came on time, worked hard, did a great job outside but the tile cleaning despite hard work was a C at best.
Description of Work: Power sprayed outside of house and walks, cleaned couches, cleaned tile in shower and bathroom.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$650

Response from ProGreen Carpet
Thank you for your review. I'm sorry to hear of your dis-satisfaction with the Tile cleaning. As you can read by the many other testimonies, We do provide a good service with many satisfied customers. Our technicians work very hard to do an extremely good job for our customers. I wanted to let you know that it is our policy, If you unhappy with the job that we provide and had given us a call, we would have returned to your home as quickly as possible to see if we could solve the situation. Our company is based on the belief that our customers’ needs are of the utmost importance. Our entire team is committed to meeting those needs. I wish we could hear from you back and solve the Situation. Thank you

Jeff L.
11/2014
5.0
carpet cleaners
  + -1 more
My experience was very nice. The carpet looks a lot better. There was one person here doing the work and scheduling an appointment was fine.
Description of Work: They cleaned the carpets in the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from ProGreen Carpet
Thank you. We appreciate your business and look forward to serving you for years to come.

Marcus A.
11/2014
5.0
carpet cleaners
  + -1 more
My experience was good. They were professional. The results were pretty good and there was one person here doing the work.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from ProGreen Carpet
Thank you. We appreciate your business and look forward to serving you for years to come.

john K.
11/2014
5.0
carpet installation, carpet cleaners, flooring contractor
  + 1 more
My experience was pretty good. The price was comparable to others. There were two or three people doing the work. They did a good job.
Description of Work: They shampooed the carpets and fixed some of the seams that were separating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from ProGreen Carpet
Thank you. We appreciate your business and look forward to serving you for years to come.

Jeff J.
11/2014
5.0
carpet cleaners
  + -1 more
Everything turned out fine. I was satisfied with the outcome of the cleaning.
Description of Work: They cleaned the carpets.

Rating CategoryRating out of 5
quality
5.0

Yes, I recommend this pro

Response from ProGreen Carpet
Thank you. We appreciate your business and look forward to serving you for years to come.

Kara S.
11/2014
5.0
carpet cleaners
  + -1 more
My experience was good. The technician came on time and was polite. He did everything I wanted him to do. I was very happy with the outcome of the carpets.
Description of Work: They cleaned my upstairs carpets in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from ProGreen Carpet
Thank you. We appreciate your business and look forward to serving you for years to come.

Jeff H.
11/2014
5.0
carpet cleaners
  + -1 more
My experience was excellent. They are awesome to work with. They were prompt and on time for the appointment. He did everything he said he was going to do and was very professional. They stuck to the price I was quoted over the phone.
Description of Work: They cleaned the carpets in my house and removed some soiled spots. This is the second time I have used them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from ProGreen Carpet
Thank you. We appreciate your business and look forward to serving you for years to come.

Priscilla N.
11/2014
5.0
carpet cleaners, house cleaning
  + 0 more
Did great job. Very friendly. Did what other carpet cleaners said they would not, moved the furniture.
Description of Work: Cleaned Carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from ProGreen Carpet
Thank you. We appreciate your business and look forward to serving you for years to come.

Lena C.
11/2014
5.0
carpet cleaners
  + -1 more
When we called for an estimate, Ivan, the owner, called back almost immediately. He was very polite and ready to provide all information that we needed. He also was very accommodating to set the appointment. He and his employee were punctual, had all the equipment ready, helped moving the furniture and plants. He took the estimated time to complete the job and gave some recommendations on how to remove spots. We were very happy with the outcome of the cleaning, and will not only use their services again, but also recommend to our friends and family.
Description of Work: He cleaned the carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from ProGreen Carpet
Thank you. We appreciate your business and look forward to serving you for years to come.

carol P.
11/2014
5.0
carpet cleaners
  + -1 more
I have had the carpet cleaned before and every time I was told that the "filter stains" could not be removed. This is the dirt that is pulled around the edges of the carpet from the furnace filter. It is present in all rooms, but not along every wall. At any rate, this company did clean these area and managed to get the stains off. They charged extra but I happily paid that.
Description of Work: cleaned upstairs white carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from ProGreen Carpet
Thank you.We appreciate your business and look forward to serving you for years to come.

Nicholas S.
10/2014
5.0
carpet installation, carpet cleaners, flooring contractor
  + 1 more
Ivan was very professional on the phone and the technician was fine. The tech was running a little later than scheduled but kept me up-to-date with a few phone calls to let me know his status and ETA and he did get to us by the time he stated, it was just later than the appointment we had planned on. There was some communication issues during service being provided. I stated to Ivan that we had a pet stain in about a 4x4 foot area. Somehow the tech was relayed that it was a 1x1 foot area. He did not have enough carpet padding on the truck to do the work so I had to go to Lowe's and buy a role of carpet padding for them to use (another $20-30 dollars). Other than that the guy was professional (albeit quiet) and got the job done in a timely fashion. I appreciated the great communication from Ivan and his crew.
Description of Work: Cleaned 3 rooms and hallway + 2 stairwells. Pulled carpet in area of pet stain, replaced pad and deep cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from ProGreen Carpet
Thank you for your feedback and We do apologize for the miscommunication with the Carpet Padding issue somehow we had you booked only for small 1'x1' carpet padding repair due to pet urine - charge for labor only (material/Padding free) not 4'x'4 which usually require Carpet Re-Stretching as well. We do not carry more material on the van only just much as we need. We appreciate your business and look forward to serving you for years to come.

Contact information

3206 Ginger Hill Ln, Durham, NC 27703

http://www.progreencarpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Flooring Sales and Installation,
Carpet Sales and Installation,
House Cleaning,
Upholstery Cleaning,
Pressure Washing,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Marble and Granite,
Dryer Vent Cleaning,
Upholstering - Boat & Auto

FAQ

ProGreen Carpet is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 12:00 PM

ProGreen Carpet accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ProGreen Carpet offers free project estimates.
Yes, ProGreen Carpet offers eco-friendly accreditations.
No, ProGreen Carpet does not offer a senior discount.
Yes, ProGreen Carpet offers emergency services.
Yes, ProGreen Carpet offers warranties.
ProGreen Carpet offers the following services: Carpet Cleaning Carpet Protection Carpet Stretching / Carpet Re-Stretching Carpet Repair Rug Cleaning Tile & Grout Cleaning Tile Installation Floor Squeak Repair Upholstery Cleaning / Furniture Cleaning Pressure Washing / Power Washing Fence & Deck Cleaning Concrete Cleaning Pet Stain & Odor Removal Maid Services / House Cleaning Dryer Vent Cleaning 24/7 Emergency Water Damage Solutions / Water Damage Restoration
n/a

Contact information

3206 Ginger Hill Ln, Durham, NC 27703

http://www.progreencarpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM