ProGreen Carpet

Carpet Cleaning, Flooring Sales and Installation, Carpet Sales and Installation,

About us

ProGreen Carpet Offering Eco-friendly Steam Carpet Cleaning Solutions and Carpet Repair to Raleigh, Durham, and across the Triangle. Please call today to schedule your appointment 919-332-3039. ProGreen Carpet is a Multiple year SUPER SERVICE AWARD WINNER. We are specializing in residential and commercial Carpet Cleaning, Upholstery Cleaning as well as Carpet stretching, Carpet Repair, Professional Pressure Washing / Power Washing, Tile & Grout Cleaning and more. We would welcome the opportunity to earn your trust and deliver you the Best Service in the industry.

Business highlights

12 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet Cleaning Carpet Protection Carpet Stretching / Carpet Re-Stretching Carpet Repair Rug Cleaning Tile & Grout Cleaning Tile Installation Floor Squeak Repair Upholstery Cleaning / Furniture Cleaning Pressure Washing / Power Washing Fence & Deck Cleaning Concrete Cleaning Pet Stain & Odor Removal Maid Services / House Cleaning Dryer Vent Cleaning 24/7 Emergency Water Damage Solutions / Water Damage Restoration

Services we don't offer

n/a

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9247 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9

Filter reviews by category

Showing 226-247 of 247 reviews

mike R.
09/2015
5.0
carpet cleaners
  + -1 more
Excellent job
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from ProGreen Carpet
Dear Customer, We appreciate your business and look forward to serving you for years to come. ProGreen Carpet Ivan Jaklin Owner/Operator 2 Serenity Ct. Durham NC 27704 919-332-3039 919-909-7133

cynthia S.
09/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from ProGreen Carpet
Dear Customer, We appreciate your business and look forward to serving you for years to come. ProGreen Carpet Ivan Jaklin Owner/Operator 2 Serenity Ct. Durham NC 27704 919-332-3039 919-909-7133

Robert P.
09/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from ProGreen Carpet
Dear Customer, We appreciate your business and look forward to serving you for years to come. ProGreen Carpet Ivan Jaklin Owner/Operator 2 Serenity Ct. Durham NC 27704 919-332-3039 919-909-7133

Cindy C.
09/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
.
Description of Work: Purchased a 3 room special, and also added a recliner to be cleaned for an additional fee. Arrived on time, and after a quick walkthrough got right to work. All looks fine. Although the carpet has been remained damp a little longer than I would have liked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from ProGreen Carpet
Dear Customer, The amount of Drying time it will take depends on many factors Carpet it will be slightly damp for a period of 4-6 hours. Make sure you have the right Temperature set up between 66°- 68° cool air on running, minimum foot traffic - It would be best to stay off damp carpet to avoid tracking soil and allow the carpet to dry in it’s up position. We appreciate your business and look forward to serving you for years to come. ProGreen Carpet Ivan Jaklin Owner/Operator 2 Serenity Ct. Durham NC 27704 919-332-3039 919-909-7133

Lisa J.
09/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
They did a very good job.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProGreen Carpet
Dear Customer, We appreciate your business and look forward to serving you for years to come. ProGreen Carpet Ivan Jaklin Owner/Operator 2 Serenity Ct. Durham NC 27704 919-332-3039 919-909-7133

Elliot & Susan G.
08/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
unknown
Description of Work: Cleaned carpets; removed stains. Went fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from ProGreen Carpet
Dear Customer, We appreciate your business and look forward to serving you for years to come. ProGreen Carpet Ivan Jaklin Owner/Operator 2 Serenity Ct. Durham NC 27704 919-332-3039 919-909-7133

Joanna K.
07/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$119

Response from ProGreen Carpet
Dear Customer, We appreciate your business and look forward to serving you for years to come. ProGreen Carpet Ivan Jaklin Owner/Operator 2 Serenity Ct. Durham NC 27704 919-332-3039 919-909-7133

Maria R.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Steam cleaning the carpet of our new house. They did great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from ProGreen Carpet
Dear Customer, We appreciate your business and look forward to serving you for years to come. ProGreen Carpet Ivan Jaklin Owner/Operator 2 Serenity Ct. Durham NC 27704 919-332-3039 919-909-7133

Tracy W.
07/2015
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: Stretched carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from ProGreen Carpet
Dear Customer, We appreciate your business and look forward to serving you for years to come. ProGreen Carpet Ivan Jaklin Owner/Operator 2 Serenity Ct. Durham NC 27704 919-332-3039 919-909-7133

Linda W.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets in a vacant house. Did a nice job but had to pay extra for the heavy traffic areas. Did not expect the additional charge but he did tell me about it before he did it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProGreen Carpet
Dear Customer, We appreciate your business and look forward to serving you for years to come. ProGreen Carpet Ivan Jaklin Owner/Operator 2 Serenity Ct. Durham NC 27704 919-332-3039 919-909-7133

Ronda S.
06/2015
5.0
carpet cleaners
  + -1 more
Well
Description of Work: Clean carpet n five areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from ProGreen Carpet
Dear Customer, We appreciate your business and look forward to serving you for years to come. ProGreen Carpet Ivan Jaklin Owner/Operator 2 Serenity Ct. Durham NC 27704 919-332-3039 919-909-7133

Wynn D.
06/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProGreen Carpet
Dear Customer, We appreciate your business and look forward to serving you for years to come. ProGreen Carpet Ivan Jaklin Owner/Operator 2 Serenity Ct. Durham NC 27704 919-332-3039 919-909-7133

Laura K.
05/2015
5.0
carpet installation, carpet cleaners, flooring contractor, upholstery cleaning
  + 2 more
.
Description of Work: Stretched carpet, cleaned carpet, and cleaned couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Response from ProGreen Carpet
Dear Customer, We appreciate your business and look forward to serving you for years to come.

Thomas B.
05/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Ivan arrived on time and did an excellent and thorough job identifying areas that needed extra attention including a few pet soils that were not detectable with th enabled eye. Carpet cleaning was excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from ProGreen Carpet
Dear Customer, We appreciate your business and look forward to serving you for years to come. ProGreen Carpet Ivan Jaklin Owner/Operator 2 Serenity Ct. Durham NC 27704 919-332-3039 919-909-7133

Richard L.
05/2015
5.0
carpet installation, carpet cleaners, flooring contractor
  + 1 more
unknown
Description of Work: Three rooms of carpet was re-stretched and cleaned.Great work!! Very professional!! Takes pride in their work!! Check them out on you-tube to see their work. Many thanks to Ivan(owner) and Salvator for a job well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProGreen Carpet
Dear Customer, We appreciate your business and look forward to serving you for years to come. ProGreen Carpet Ivan Jaklin Owner/Operator 2 Serenity Ct. Durham NC 27704 919-332-3039 919-909-7133

Veronica F.
04/2015
5.0
carpet installation, carpet cleaners, flooring contractor, house cleaning
  + 2 more
unknown
Description of Work: They cleaned my carpets upstairs and down stairs. They had no problem substituting a room for the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from ProGreen Carpet
Dear Customer, We appreciate your business and look forward to serving you for years to come. ProGreen Carpet Ivan Jaklin Owner/Operator 2 Serenity Ct. Durham NC 27704 919-332-3039 919-909-7133

Lela P.
04/2015
1.0
carpet cleaners, house cleaning
  + 0 more
unknown
Description of Work: They came and I showed them the area I wanted cleaned, the coupon stated 3rooms and hall. also they stairs could be done in place of on bedroom. I chose to do stairs in the place of one bedroom. Therefore, they were to do 2bedrooms,hall and stairs. First he asked me if I had any pets, he shine a blue light on the stairs and said that the stairs had urine, I knew this wasn't true because she is an indoor/outdoor cat and is trained. He said that would 40.00 dollars extra to use some product to cleaned them.I declined the offer for the extra. I would rather for him to be honest and say to really clean them I need to use a certain product. Then I told them the other room I wanted cleaned was my living room which is not very large and rally wasn't dirty but had a spot, he asked me if I knew what it was ,I told probably soda. They went over the living room in about 10-5 min. and left. I remove the spot later with resolve and a cloth. My grandson told me I should have called standly steamer. I think if he had been more honest and just said mam, I think I have to use some different for these steps. I know coupons helps them to get more business, but be honest and do the best you can. I can't remember the exact date they came out but do know I will not use or refer them to anyone.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0

$99

Response from ProGreen Carpet
Dear Customer, With all the respect: By Saying I'm not sure if this is just a joke or misunderstanding. We have a 24 hours return to the property POLICY. We have not received any phone call or email regarding your issue. You are saying that the little stain in the living room caused by soda did not came out by just cleaning with a steam and pre-spray. Why have you not call our office to resolve the issue and we could be at your property the very next day to try a different solution that could be done. First of all: Soda contain caffein, colorings, preservatives, tannins (dye's) This would have to be removed by special stain removal which is not part of the carpet cleaning! I'm not sure if the technician did explain special stain removal solution or not that day, but our technicians are Certified and trained to explain a client if they have a special stain in the carpet that the stain may not come out by just cleaning and if you want to remove a stain like that there would be additional cost for that, It's a extra time, labor, material for a company and this is a very common think for Carpet Cleaning Companies they will charge more if you need to remove a dye from the carpet. But as you said Cleaner "Resolve" worked but unfortunately once the carpet cleaning company arrive resolve will be gone from your carpet and the soda stain will still be there. Yes, thats right you covered the stain with the cleaner! As for the UV black light? UV black light is used for finding body fluids (e.g. Pet stains, urine, vomit, etc..) If the technician brought to your attention that your staircase have a stain and found the stain by using a black light and you reject the offer of using a special solution then I'm not sure what is the problem here. We are here for you, like I said you could just called the office and the issue could be resolved instead of waiting 3 months (carpet cleaning done on 01/06/15) and give our company "F" rating for some miscommunication. We are proud of our work that we do for our clients and we are very thankful to all our customers here in Angie's List. Our company is very serious about the Customer Satisfaction and This is a very reason ProGreen Carpet Received SERVICE AWARD for 2014. I do not appreciate your review at all, because a client should not wait 3 months and review a company with "F" rating just because Customer did not even tried to call the office if they have a some issue. ProGreen Carpet Ivan Jaklin Owner/Operator 2 Serenity Ct. Durham NC 27704 919-332-3039 919-909-7133 progreencarpet@yahoo.com www.ProGreenCarpetNC.com

Stuart O.
02/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: I am a property manager and have used them on several occasions at several properties. I have consistently been happy with their service and quality of work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProGreen Carpet
Thank you. We appreciate your business and look forward to serving you for years to come.

Jonathan S.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I bought a deal for $99 for an eco-friendly carpet steam cleaning of 3 areas and a hallway. It was a very good experience.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from ProGreen Carpet
Thank you. We appreciate your business and look forward to serving you for years to come.

mary D.
02/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Just seemed in a little bit of a hurry. I felt like he rushed rather than taking time to soak up the water like my usual cleaner. Carpets satayed wet till next morning which is difficult when you have kids and they need to stay off the wet carpet. My usual provider went a lot slower when sucking up the dirty water which resulted in it drying alot lot faster. But the carpet is clean and they were nice people. They made my couch look new but so did my other guys to. So over all did good job would recommend im just going to ask if they can take a little more time in sucking up the water. But good people to work with. Owner was very nice and I heard from a friend when he come the job is always perfection. But of course he cant always be with his men. I will give them another shot with updated review when its time.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$258

Response from ProGreen Carpet
Thank you [member name removed]. I appreciate your business. As for the drying time and speed of the cleaning - I will discuss the issue with our Technician. I want to make sure you are completely satisfied with our Services. Looking forward to work with you to give you the best quality Service that we can provide. Please don't hesitate to contact me directly at 919-332-3039 if you have any future questions. Ivan Jaklin Owner/Operator

Yolanda K.
12/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from ProGreen Carpet
Thank you. We appreciate your business and look forward to serving you for years to come.

Martin M.
01/2014
5.0
carpet cleaners
  + -1 more
It was good, I'd use them again.
Description of Work: They cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from ProGreen Carpet
Thank you.We appreciate your business and look forward to serving you for years to come.

Contact information

3206 Ginger Hill Ln, Durham, NC 27703

http://www.progreencarpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Flooring Sales and Installation,
Carpet Sales and Installation,
House Cleaning,
Upholstery Cleaning,
Pressure Washing,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Marble and Granite,
Dryer Vent Cleaning,
Upholstering - Boat & Auto

FAQ

ProGreen Carpet is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 12:00 PM

ProGreen Carpet accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ProGreen Carpet offers free project estimates.
Yes, ProGreen Carpet offers eco-friendly accreditations.
No, ProGreen Carpet does not offer a senior discount.
Yes, ProGreen Carpet offers emergency services.
Yes, ProGreen Carpet offers warranties.
ProGreen Carpet offers the following services: Carpet Cleaning Carpet Protection Carpet Stretching / Carpet Re-Stretching Carpet Repair Rug Cleaning Tile & Grout Cleaning Tile Installation Floor Squeak Repair Upholstery Cleaning / Furniture Cleaning Pressure Washing / Power Washing Fence & Deck Cleaning Concrete Cleaning Pet Stain & Odor Removal Maid Services / House Cleaning Dryer Vent Cleaning 24/7 Emergency Water Damage Solutions / Water Damage Restoration
n/a

Contact information

3206 Ginger Hill Ln, Durham, NC 27703

http://www.progreencarpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM