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One Hour Heating & Air Conditioning

Heating and Air Conditioning, Insulation, Energy Efficiency Auditing,

About us

We established One Hour Heating & Air Conditioning to answer the need for reliable, energy efficient solutions in Durham and surrounding areas. Our services extend beyond homeowners to also include commercial properties and builders. We work on AC units, furnaces, heat pumps, air ducts, and even provide window and lighting solutions to help you save on energy. Enjoy unparalleled customer service from local experts who put your needs first! Call us today for your next appointment!

Business highlights

18 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Air Conditioning Installation, Replacement, & Repair. AC Filter Replacement. Ductless Mini Split AC Systems. Evaporator Coil Services. Smart Home Thermostats.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.6132 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
8%
3
5%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.7
Showing 101-125 of 132 reviews

sharron S.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa Y.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new AC and Heat units.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Joe C.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$80

David H.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$178

Tom J.
03/2016
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We asked Green Horizons to check our air conditioner to make sure it was working properly. They sent out a tech who didn't seem to know what he was doing. He did tell us that the unit needed coolant and he added the coolant. Another tech from Green Horizons came about one hour later. He checked it and said it was OK. | |It wasn't OK. We began having problems a few days later and decided to go with a company that specialized in Rheem. A tech came out and showed me that too much coolant had been put into the air conditioner. If left untreated, it would have caused major problems. In other words, Green Horizons over-charged the system. That is the reason we are giving Green Horizons an "F".
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Ms. [Member Name Removed], I'm sorry to hear about the mistake we made. I wished we knew about it when it happened and we could've had a chance to correct it. If there's anything we can do at this point to make things right for you, please let me know. My email and cell phone contact info is listed below. Sincerely, Bobby Ferrel bferrel@greenhorizon.com 919-949-0705

Jerry P.
01/2016
5.0
heating & air conditioning/hvac, insulation
  + 0 more
unknown
Description of Work: Blew insulation to R38, used rulers through out attic areas. |Aug., 2011 |Spray foam insulation to sub-floor, $ 2500.00. Dec. 2011.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Linda G.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$89

Marc B.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: This is a good company. Have used them before. Very professional and installers care about the job they do. They only sell quality systems and they do everything by the book. If you are looking for a deep discount provider this is NOT the company for you. They are responsive and pretty quick to get a quote prepared and the work done, though the last job started a week later than originally projected compelling me to discount rent to tenants for the month. The job prior they were johnny on the spot even though the winter rush had just started. Would use again.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$5,300

Elizabeth J.
10/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: technician was a little quick doing the maintenance but did complete the critical inspection items

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$50

Timothy W.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Add freon.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kellen M.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Lawrence S.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Nancy R.
07/2015
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$59

Elwood L.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fixed heat pump-provided useful information

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Prateek D.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Steam clean carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Lori P.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased an HVAC diagnostic service via Angie's List and Green Horizon was quick to respond with an appointment time, and some background as I thought I would be replacing a unit based on information I received by another contractor last summer. Turns out both units were operational, a little freon needed for one and the anxiety over paying for a new unit is gone. Marcus was pleasant and knowledgable, thoroughly explained everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Jerry P.
05/2015
5.0
heating & air conditioning/hvac, insulation
  + 0 more
unknown
Description of Work: Blown in insulation in the attic and sprayed closed cell foam insulation under main floor. |I observed, full time, their work performance and would hire these folks again & again. |I expect excellence & they gave me excellence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JAMES J.
04/2015
5.0
insulation
  + -1 more
.
Description of Work: The service provider came out to my home to discuss possible installation for my attic, but he was able to determine my attic was fully installed and no need for service!

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeanette B.
04/2015
5.0
heating & air conditioning/hvac, insulation
  + 0 more
unknown
Description of Work: Sealed attic leaks and installed blown cellulose insulation in the attic and built partial flooring. Installed attic ladder access. Excellent job. Would definitely hire them again. We did have a subsequent decrease in our heating and cooling bills from the work that they did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charlene L.
01/2015
3.0
heating & air conditioning/hvac, insulation
  + 0 more
.
Description of Work: I asked for a better way to cool the 3rd level bonus room; After they left I found insulation not placed back or fell out of the joist; the insulation for one of the access openings they were to improve was so heavy it fell off leaving me to take care of(that area seemed to be hotter than normal-that's when I discovered the problem; I did not notice any change in the temperature and had to use a fan on the steps to blow air from the second floor; I did contact them with the information regarding the temp readings- no response

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$900

Response from One Hour Heating & Air Conditioning
[member name removed], Thank you for the review. I am the one that Initially came to your house and came up with the scope do work. I'm also the owner of the business and I've asked John Eberdt our Operations Manager about the job. He said the work was done 9 months ago and he hasn't heard anything related to issues you've experienced with the work. Can you let me know who or how you communicated issues to and whether you'd like us to come back nspect the work? You should have my direct email address from when I sent you the quote and our office number is 919-321-9985. Thanks. Bobby Ferrel

CAROLYN T L.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: These folks (originally called Sunset Mechanical) installed 2 new SEER 17 HVAC systems and duct work for us in 2006 and have been maintaining them semi-annually every year since. They are knowledgeable and precise in their work. I give them our highest recommendation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126

Lawrence S.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$25,000

Gretchen G.
07/2014
5.0
heating & air conditioning/hvac, insulation
  + 0 more
unknown
Description of Work: Green Horizon guys came out and gave me a free estimate for attic insulation and duct sealing, and crawl space insulation and sealing. I opted to hire them for the attic and duct work, and they did a great job. They were very responsive to my *many* questions, and I think they are forthright and trustworthy. The men that came to do the work were very pleasant, and I felt comfortable with them in my home. They did leave a bit of insulation inside and a bunch was accidentally spilled and left on my lawn, but that only took me a few minutes to clean up. Overall I was very impressed with the company and would gladly hire them again. I decided not to hire them for the crawl space work because I received a better (and seemingly more thorough) offer from a crawl space specialist. For any job concerning energy efficiency though, I would go with Green Horizon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

GEORGE M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$83

Chris M.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Contact information

4620 Industry Ln, Durham, NC 27713

http://www.onehourairrdu.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Insured

Licensed*

Trade License Number
10915
Trade License Locale
North Carolina
Trade License Authority
North Carolina State Board of Examiners of Plumbing, Heating and Fire Sprinkler Contractors
Trade License Expiration
12/31/2016

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Insulation,
Energy Efficiency Auditing,
Air Duct Cleaning,
Basement Waterproofing,
Water Heaters,
Drain Cleaning

FAQ

One Hour Heating & Air Conditioning is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 3:00 PM

One Hour Heating & Air Conditioning accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, One Hour Heating & Air Conditioning offers free project estimates.
Yes, One Hour Heating & Air Conditioning offers eco-friendly accreditations.
Yes, One Hour Heating & Air Conditioning offers a 5% senior discount.
Yes, One Hour Heating & Air Conditioning offers emergency services.
Yes, One Hour Heating & Air Conditioning offers warranties.
One Hour Heating & Air Conditioning offers the following services: Air Conditioning Installation, Replacement, & Repair. AC Filter Replacement. Ductless Mini Split AC Systems. Evaporator Coil Services. Smart Home Thermostats.

Contact information

4620 Industry Ln, Durham, NC 27713

http://www.onehourairrdu.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 3:00 PM