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ClearDefense Pest Control

Pest Control

About us

At ClearDefense Pest Control, we use only environmentally responsible products. Our treatment is applied with pinpoint precision using methods based on pest behavior, habitats and lifecycle. Our microencapsulated formula slowly releases treatment product over time assuring ongoing effectiveness. Applications can be less frequent, which saves you money. Plus, our products dissipate harmlessly into the environment. Contact us to find out more about how we are the clear choice in pest control for North Carolina.

Business highlights

Emergency Services Offered

Services we offer

We guarantee against all common household invaders, but most importantly against Black Widows, Brown Recluse, and Fire Ants, as well as a Web Free Guarantee.

Services we don't offer

NA

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$40

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.964 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 51-64 of 64 reviews

Freda C.
09/2017
5.0
pest control
  + -1 more
went well.
Description of Work: regular preventive maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris S.
01/2017
5.0
pest control
  + -1 more
As expected.
Description of Work: Initial pest control service call.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dale N.
08/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Elsie H.
06/2014
5.0
pest control
  + -1 more
unknown
Description of Work: They were called out to spray for spiders/bugs at the property. | |Once they were able to get there (scheduled appointment) they were actually very pleasant and it appears things are going pretty good. | |However; I would suggest that they give feedback on what they found and what needs to be done to clear up the problem/cause/s. | |I would like to have received a call/email saying the work was completed and this was our opinion for a successfully treating/ridding the problem of pest/spiders.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Claudia S.
05/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Treated my house they guaranteed not even a spider Web

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark and Beth H.
04/2014
5.0
pest control
  + -1 more
unknown
Description of Work: The most recent trip was a quarterly service to clear the house of any spider webs and apply the appropriate treatment for the time of the year. This was the 4th visit since I hired ClearDefense (3 scheduled and 1 unscheduled). All technicians have been very professional, courteous and explain what they will be doing. I have also worked with the office staff and they have been very responsive on sending out technicians between scheduled services to take care of any activity. To date I have been pleased with the service provided and would recommend ClearDefense to others.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

BJ C.
08/2013
5.0
pest control
  + -1 more
We are very happy with them. They were extremely professional and answered all of our questions with ease. They were easy to get a a hold of, and gave us his cell number in case we had any questions.
Description of Work: They did initial treatment for pest control. They also did treatment for the inside and outside of the house. We signed up for a quarterly treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Charles A.
08/2013
5.0
pest control
  + -1 more
They offered us a $200 package basically for free. They were professional and courteous. They are a new business that is just staring up. Everything has been great so far. If you have any problems you can call them. We also got a handwritten note from one of the owners thanking us for the business.
Description of Work: They applied the first application for pest control, and also came back and applied a second application. They also sprayed around trees and bushes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Alfred B.
08/2013
5.0
pest control
  + -1 more
They were absolutely fantastic. I will continue to use them in the future. I would recommend them to others.
Description of Work: It was the first time we used the for pest control.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John H.
08/2013
5.0
pest control
  + -1 more
They were good, and they did a good job. They did the initial treatment and a re-treatment about 60 days after. I would recommend them them to others, and I was very pleased. The salesman was very good, and she was good at explaining the whole process.
Description of Work: They do the pest control maintenance. They treated both the inside and outside of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Monty S.
07/2013
5.0
pest control
  + -1 more
The provider was very punctual and courteous. He rechecked for any remaining webs and evidence of other insects, then applied the perimeter control to set a zone around the house. He explained all that he was doing as well as leaving details on the application sheet. It has not been long enough to know yet if this lasts but the spiders are way down from last year treatment by another company and no evidence of return. It seems as if this approach is more scientific than most and steps are well planned.
Description of Work: 2nd application for spider and insect control to establish perimeter zone of 10ft around the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

John T.
07/2013
3.0
pest control
  + -1 more
Problem not solved.
Description of Work: Sprayed for spiders and ants

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$109

Response from ClearDefense Pest Control
Thank you for the opportunity to respond to [member name removed] review. Being in the service industry we are aware that there are certain situations that require extra work to get the job done properly. After speaking to [member name removed] he mentioned that he was seeing bug activity at his property. In cases such as this we have a retreatment policy in place that is free of charge for all customers in between quarterly services. At times there are things that may not be in our control such as weather, infestations, and condusive conditions that make pest control more difficult. Our warranty policy protects customers in this instance and we give our word to retreat until the problem is resolved. At times we may have to alter treatment methods, products, and number of trips to do the job properly. We rely on customer feedback to take the proper course of action to resolve each problem. I had the opportunity to speak to [member name removed] on 07/22/13 and was able to offer him a retreatment four to five times during our conversation. He told me each time that he did not want us to come out and preferred to cancel his service agreement. At this time, we have not performed a retreatment on his property and did as he asked by canceling his account. [member name removed], we would once again love to come back and retreat your home for free. If we can’t get rid of the problem per our service agreement we will gladly reimburse you for the treatment. Sincerely, Chris ClearDefense Pest Control 919-636-6900

Kristen A.
07/2013
5.0
pest control
  + -1 more
They were working on a neighbors yard, and knocked on our door to talk to us about fire ants and spiders. Knowing that I had those already, and was already considering hiring someone to exterminate them we were happy that they stopped by. They were reasonably priced and could come by our house the very next day. The representative was Eric Giesham who initially knocked on our door. He was super friendly, and understood our needs. The actual technicial that did the work was Michael Peterson and he was very polite (even with two rambunctious kids and a loud dog) and quickly did the work. I am completely satisfied with the work so far, its been only a week and I've only seen one silverfish, but I'm sure that is nothing to crow about.
Description of Work: Did an initial spray for insects in and outside our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBERT S.
07/2013
5.0
pest control
  + -1 more
Excellent sales presentation by Chase that thoroughly explained the product, the process, and guarantee. Brandon and Mike applied the treatment in an efficient and courteous manner. Both exhibited an obvious knowledge of the product and the method of application. They were all professional in appearance and attitude. Looking forward to continued service with this company.
Description of Work: Initial service to flush out and eliminate insects from in/around home. Treatment included both interior and exterior. Exterior treatment included crawl way, under front porch/back deck, and backyard shed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75
    • 1
    • 2
    • 3(current)

Contact information

2717 Western Byp Unit 111, Durham, NC 27705

http://www.cleardefensepest.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control

FAQ

ClearDefense Pest Control is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

ClearDefense Pest Control accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ClearDefense Pest Control offers free project estimates.
Yes, ClearDefense Pest Control offers eco-friendly accreditations.
No, ClearDefense Pest Control does not offer a senior discount.
Yes, ClearDefense Pest Control offers emergency services.
Yes, ClearDefense Pest Control offers warranties.
ClearDefense Pest Control offers the following services: We guarantee against all common household invaders, but most importantly against Black Widows, Brown Recluse, and Fire Ants, as well as a Web Free Guarantee.
NA

Contact information

2717 Western Byp Unit 111, Durham, NC 27705

http://www.cleardefensepest.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM