At ClearDefense Pest Control, we use only environmentally responsible products. Our treatment is applied with pinpoint precision using methods based on pest behavior, habitats and lifecycle. Our microencapsulated formula slowly releases treatment product over time assuring ongoing effectiveness. Applications can be less frequent, which saves you money. Plus, our products dissipate harmlessly into the environment. Contact us to find out more about how we are the clear choice in pest control for North Carolina.
Business highlights
Emergency Services Offered
Services we offer
We guarantee against all common household invaders, but most importantly against Black Widows, Brown Recluse, and Fire Ants, as well as a Web Free Guarantee.
We used the monthly service from ClearDefense for several years while living in Chapel Hill. After starting the monthly service, we had a HUGE reduction in the amount of bugs (especially cockroaches) that showed up in our house - as in, we went from several per week to mayve one every month or two. The folks who came out were quick and thorough and we would have absolutely continued our contract with them had we not moved. There was a bit of confusion on our part when closing the account, but Phil reached out within minutes of me sending the email asking for clarification. Phil helped explain how our billing worked and made sure to take care of everything immediately. He turned what I was worried would be a tense interaction into a very nice, quick conversation. If we move back to the Triangle area, we will be sure to again sign up for the ClearDefense services!
Description of Work: Monthly pest control treatments
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Samantha H.
07/2018
5.0
pest control
+ -1 more
I just graduated and moved and was looking for an exterminator because we had a few spiders and millepeds that were causing concern. I was a little nervous because I had no idea where to start but decided to call clear defense pest control because of all their awesome reviews. I immediately called and they were super accommodating and got me in the next week. Kevin came out to our house and listened to all my concerns and was very thorough. I am so thankful to not have to worry about bugs all the time now!!
Description of Work: Exterminator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Daniel T.
06/2018
5.0
pest control
+ -1 more
When it gets warm in the late spring/summer, I've had American roaches invade my kitchen and laundry room. Haven't had anything done for the past two years due to a general concern about pesticides. But this year I just didn't want to deal with them and had ClearDefense. It's only been a day, so maybe I'm reviewing too soon, but I've already found 2 dead roaches, which is a great result and bodes well. The technician, Kevin, is the perfect kind of serviceman in my eyes: thorough, polite and responsive to questions but didn't take up my time with unnecessary talk. Hope I get him again on my service next month. I'll update this if something changes over the next month, but I'm satisfied now and expect I'll be satisfied then.
Description of Work: Roach control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Geoffrey P.
07/2017
5.0
pest control
+ -1 more
We like Clean Defense Pest Control, the staff is always friendly. Job well done
Description of Work: The quarterly Pest control treatment was performed today by our technician Phil, who was thorough and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carly D.
07/2017
5.0
pest control
+ -1 more
great. The office staff was super nice and took great care of us for our set up and our technician Phil was very nice, thorough and professional.
Description of Work: We got an ant infestation taken care of and set up quarterly service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Matt T.
07/2017
5.0
pest control
+ -1 more
I saw immediate results, honestly have barely seen any mosquitoes and zero spiders in the week since they performed the initial service. I thought the technician was very professional and did a really good job of explaining what exactly he was doing and the kind of results I could expect with each of the different sprays and things to keep the pests away.
Description of Work: Due to drainage issues in my neighborhood leading to standing water in my backyard, had a ton of mosquitos & spiders in and around my house that previous pest control company couldn't kill.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BRYAN & SUSAN W.
06/2017
5.0
pest control
+ -1 more
When I choose Clear Defense Pest Control, the decision was easy! My husband and I had a great pest control company back in Columbus, Ohio so my expectations were high. After observing our neighbor receive his treatment, I was impressed and made a phone call to the company with my list of questions. JACOB BOYLAN, came out and did our initial treatment, he was very friendly, knowledgeable, and listened to my requests for the various areas we wanted treatment. In addition, he took the time to explain everything. Jacob is a credit to the company. I am going to request Jacob for ongoing treatments as I like consistency with service agents, his manner, knowledge, and I am comfortable with him at the house.
Description of Work: 1st initial (thorough) treatment for pest control at our new home. *Fence *Siding of the House *Baseboards *Window and Door Thresholds *Crawl Space and Garage were treated and glue traps placed *All landscape beds were treated *Ant Hills *Webs removed *Sprayed under the Screen Porch and Deck
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Kimberlie D.
08/2016
5.0
pest control
+ -1 more
I love them. I would definitely use them in the future. The technician's name is Alex. We always have Alex come. He is just extremely helpful and very personable. It goes above and beyond what I expected with the company. They're a little bit expensive.
Description of Work: My pest control is with ClearDefense. They sprayed the yard for bugs. They sprayed some trees and around the perimeter of the house. They sprayed for mosquitoes.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
james C.
04/2016
5.0
pest control
+ -1 more
As always, john-mark runs a very effective and professional business. His technicians are always punctual, professional, mindful, and courteous. Any bug problems we had prior to using their service are completely now a non-issue. Their products are pet/child/environment friendly and outperform by a very large margin the rough chemicals that everyone else uses. I recommend them to everyone that I can.
Description of Work: Quarterly pest treatment and monthly mosquito treatment (april-October)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BJ C.
10/2015
5.0
pest control
+ -1 more
Our service technician, Aaron Metz, was very professional, asking if it was a good time for him to perform our service. I also showed him where I had seen a few ants thanks to the rain and he gave the area inside a good spray around the door and perimeter.
Description of Work: Our quarterly service was due and like a lot of the southeast we've had a good bit or rain. Rain drives pests up out of the ground looking for dry accommodations. Our services with ClearDefense have always been top notch and I rarely if ever see any critters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth S.
07/2015
5.0
pest control
+ -1 more
I was given an evaluation of the house this morning by Sam. The service was done tonight!!! I would recommend this company to anyone looking for a reliable pest control service!!!
Description of Work: Aaron Flowers was absolutely wonderful for us!!! He did a very thorough job inside and out. He was pleasant and extremely personable too. He even took the time to help my son with grass that was on our driveway and front porch after my son finished mowing!! He knew we just moved in to the house and that we haven't found all our lawn equipment yet. So he offered to help us out, it only took a few minutes, but the thought was absolutely beyond any of my expectations!!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
John B.
07/2015
5.0
pest control
+ -1 more
Let me just say - I love Clear Defense! We owned a small home in Durham and had roaches constantly running in and out of the house. I couldn't take it anymore so i decided to try out clear defense. With their service- we never had any problems again- not only did we stop seeing roaches, but spiders and sliver fish and all other things disappeared. We sold that home and clear defense was so easy to work with transferring our service to our new home that we purchased. Not only did they assist us with treatment in selling our house, but they were easy to work with while waiting till we found our new home. Justin came out and did a great job Saturday on our first treatment. I would recommend them to everyone.
Description of Work: Came out and did first treatment of entire interior and exterior of home we purchased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
David D.
07/2015
5.0
pest control
+ -1 more
Very punctual, initial service took about an hour to treat interior and exterior of home. We noticed a lot of spider about a week after the initial treatment. Contacted them and someone came out the next day to remove cobwebs and reapply treatment. No issues since.
Description of Work: Clearly explained the treatment process from initial treatment and follow-up visits. Put done a pest barrier, removed cobwebs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Tara M.
07/2015
5.0
pest control
+ -1 more
I was approached by a salesman in my neighborhood. I was having a problem with fire ants so had been pricing pest control companies when I met the salesman (normally I don't hire solicitors going door to door). ClearDefense pest control had comparable pricing to other companies and since they were willing to apply treatment same day, I signed a contract. My contract stipulates $109 per treatment with 4 treatments a year. I can also call anytime between treatments if I see any problems (red ants, wasp nests, ants, spiders etc...). The technician (Matt Stearns) was very professional and explained everything he was doing. He respected my home and furnishings. He even came back after he was done to remind me to close the garage door! It is too early to determine the efficacy of the treatments since other than red ants, I did not have a significant pest problem (few spiders here and there). The red ant hills are all currently inactive. But I like the option of calling between treatments if needed. Overall, the staff was very professional and explained everything clearly.
Description of Work: Pest control. Sprayed around the foundation of the house, inside the house and in the garage. Returned 30 days later to re-apply outisde.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
punctuality
4.0
Yes, I recommend this pro
$109
james C.
07/2015
5.0
pest control
+ -1 more
CD has been treating my property for a couple of years now. Jon Mark has established a first-class operation, based apparently on word of mouth advertising and solid work alone. All of the products that they offer are both of the highest quality and completely safe for my son and my pets. They are always punctual and completely professional. We live in a somewhat wooded area, and of course, with that come pests. Our pest issue has been completely nullified since we signed on with clear defense. The true value lies in the mosquito treatment: I was skeptical at first but something had to be done before my family was carried off for some ritualistic mosquito dinner. They took the time to explain the process and it became immediately clear and rational. Since, our mosquito problem has been literally decimated. I made the first call a couple of years ago and haven't looked back. I could not possible refer clear defense enough.
Description of Work: Pest control with mosquito treatment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Curtis H.
06/2015
5.0
pest control
+ -1 more
Two salesmen came by last night and got on their hands and knees to show me some problem areas......areas my current pest control company never showed me; sure enough there were a few black widow spiders! I never even knew I had spiders in my conditioned crawl space let alone the most dangerous spider in the US. The salesman were honest, sincere and passionate about their product and company - I signed up immediately and the technician was out the next day! The Tech, John, was early and very professional. He explained everything he was going to do and went right at it. I saw him spray inside the house (only need inside treatment once), and then went all over the outside taking care of webs, spraying around the house and of course in the two areas I had the black widow spiders. They also knocked down a couple of wasp nests along the way. John answered all questions and was very friendly as I questioned him on the pest control he was doing. He spent probably close to an hour with our first visit. I felt like John and Clear Defense took the time to know my issues and then took care of them. I am excited they approached me about their service.
Description of Work: Complete spray of inside and outside of the house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Wendy V.
04/2015
5.0
pest control
+ -1 more
I love Clear Defense Pest Control. I've been using their services for 11 months now and they are the Best. I don't have any pests around the house. That's something that I don't have to worry about anymore. The first month I moved into my home I saw several spiders around the house but after I started using their pest control services, I don't see any spiders around the house. Dustin came and serviced my home today and he was so professional and friendly, that's another reason I'll keep Clear Defense. Because of their great customer service. This is by far the best Pest Control company.
Description of Work: Provice Pest Control service in and around my home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Adam S.
04/2015
5.0
pest control
+ -1 more
They have a comprehensive program where they take down spider webs and spray for bugs. They are on time, consistent, thorough and good to work with.
Description of Work: They do a quarterly extermination.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$92
Alison V.
03/2015
5.0
pest control
+ -1 more
I have been very happy with ClearDefense. Since I started using them, I haven't seen any bugs in my house or around my yard, which is a big change, and definitely a welcome one. I'm looking forward to using my yard more in the warmer months!
Description of Work: Dustin came out for my regularly scheduled service, and he, as usual, did a great job. Courteous, quick, and effective. What more could you ask for? Well, I actually called ClearDefense a few days earlier because I had noticed what I thought were rodent droppings, so on this visit he also looked at my areas of concern, correctly diagnosed the pest in question (a lizard, not a mouse, though he was prepared to deal with that if it had been), and set new glue traps for those.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Tracy A.
01/2015
5.0
pest control
+ -1 more
We have been very pleased with Clear Defense. They back their services 100 %. I have had issues with spiders and webs in my garage. Taken care of. I have 2 dogs ( my babies ) They are tick and flea free with the extra prevention in my yard. On a professional level our technician Nathan is awesome, and on a personal level I would consider him a friend. He is close to our neighborhood and responds quickly if needed. Thanks Nate!!!
Description of Work: de-webbed garage, and treated. Treated crawl space, granulated property around home for fleas and ticks, treated around home 3 feet up and out, sprayed around all doors, windows, eaves and vents. Also treated all plants, mulch, and pine needles under deck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Kristine S.
12/2014
5.0
pest control
+ -1 more
The technicians were very courteous and professional. They were quick but hit all the spots that needed a little extra care. All in all they were very good and would recommend them to others and will continue to use them in the future.
Description of Work: Nate and John-Mark came out to my residence to do the quarterly spray for pests. They did a very thorough job and were very quick about it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Robin G.
07/2014
5.0
pest control
+ -1 more
I was very impressed with the attention to detail and thoroughness. Also Mike was very professional and accommodating.
Description of Work: Mike treated outside and inside and removed webs. Very thorough.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Pam W.
07/2014
5.0
pest control
+ -1 more
The service technician, Nathan McEwen, did an outstanding job. He was very friendly, courteous, & knowledgeable. He took his time explaining to me everything he was going to do in my house and why each procedure was to be done. He explained the different products that were to be used and why he used those products. He answered all of my questions. While he performed the treatments he took his time and he was extremely thorough. We have used other pest control companies over the years, and most of them very casually spray around the baseboards treating far less than 1/2 of the exposed baseboards. Nathan completely treated every exposed portion of all baseboards inside the house on all interior & exterior walls even reaching behind furniture to be as thorough as possible. His applications outside the house were equally thorough. He obviously takes pride in doing a good job. I ran a small business for 35 years before I retired, and Nathan has the type of work ethic and interpersonal skills that would make any employer want him as an employee. I will request for Nathan to be the technician when my next application is due.
Description of Work: Initial pest control visit included de-webbing, treating interior baseboards & basement, treating garage & placing glue boards, granulating the ground around our home, treating the exterior base of house 3 feet up and 3 feet out on the ground as well as around all windows& doors & along all eaves and downspouts
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Christopher W.
06/2014
5.0
pest control
+ -1 more
I am very happy with my decision to hire Clear Defense Pest Control. My quarterly visit was just yesterday and I could not be home. I left a note for the technician. When Nathan McEwon arrived he gave me a call to discuss the issues I was having. He explained all the options. He was very knowledgeable and listened to what I had to say. I would recommend him and his company.
Description of Work: Pest Control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Donna S.
06/2014
1.0
pest control
+ -1 more
All was fine with this company when my contact was in place for 1-year service. They showed up at my house on a Saturday, sprayed and left the receipt in my mailbox. Didn't see it until I checked my mail on Monday. I called immediately to tell them my contract expired and to please not charge me. The gentlemen I spoke with said he would look into it and call me back. It's now Wednesday, no call back and they have now charged my account the $109 fee. I called again this morning and left a message on their voicemail.... Not happy. This is not good customer service.
Description of Work: Showed up after contract expired, charged my bank account and won't return my call.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$109
Response from ClearDefense Pest Control
Dear [member name removed], Thank you for the opportunity to respond to your review posted on Angie’s List. According to our records, we did receive your voice message on Monday. Chris in the office returned the call that same day. Additionally, the next day (Tuesday) I called you back and spoke with you. Please except my apology: It appears that we did not exceed your expectations by responding quickly enough to your message left Monday. Regarding the service agreement duration, unlike most of our competition, we do have highlighted verbiage on the front of the agreement right above and below where the agreement is signed: “Upon completion of this agreement treatments will continue at the same frequency until cancelled by the customer.” This is a common practice with most service providers, but, unlike most service providers, we have placed this language on the front of the agreement in a very visible place. Imagine if your cell phone provider ceased providing you cell phone coverage the day your initial agreement expired. Unfortunately, the bug population doesn't honor service agreements -- they just keep coming! Per your request we have discontinued all future services. If there is anything else we can do to further meet or exceed your expectations we would be glad to work with you! Sincerely, Josh W.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control
FAQ
ClearDefense Pest Control is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
ClearDefense Pest Control accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ClearDefense Pest Control offers free project estimates.
Yes, ClearDefense Pest Control offers eco-friendly accreditations.
No, ClearDefense Pest Control does not offer a senior discount.
Yes, ClearDefense Pest Control offers emergency services.
Yes, ClearDefense Pest Control offers warranties.
ClearDefense Pest Control offers the following services: We guarantee against all common household invaders, but most importantly against Black Widows, Brown Recluse, and Fire Ants, as well as a Web Free Guarantee.