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A & B Appliance Service

Appliance Repair

About us

Established in 1998, A&B Appliance Service is Christian family owned and operated by Phil Armfield. Offers over 40 years of professional experience by our Factory Trained Technician, "Phil Armfield". You'll receive personalized customer service in a timely, efficient manner and enjoy top-quality appliance repair using only the best retail parts and supplies available. We provide a 90 day warranty on all our service and repair work. That is a 100% guarantee to ensure you are completely satisfied with our work. We also offer trouble shooting your problem before actually setting up a service call by our friendly Office Manager, "Anita Armfield", who is gladly standing by to take your call. We service the following Brand Name Appliances: WHIRLPOOL, KITCHENAIDE, MAYTAG, NEPTUNE, TAPPAN, ROPER, FRIGIDAIRE, AMANA and ADMIRIAL, GE and HOT POINT.

Business highlights

27 years of trusted experience
Family Owned & Operated

Services we offer

Appliance Repair & Service - Refrigerators, Washers – Top & Front Load, Dryers – Electric & Gas, Cook Tops – Electric & Gas, Ranges, Wall Ovens, Microwave Ovens, Range Hoods, Dishwashers, and Garbage Disposals.

Services we don't offer

We do not : service COMMERCIAL appliances, water heaters, small appliances or electronics (TV's) We do not service the Brand Names: Bosch-LG-Sub Zero-SAMSUNG, Electrolux or any other high-end/built-in unit brands.

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.947 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
4%
3
2%
2
4%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 26-47 of 47 reviews

danyell W.
09/2017
5.0
appliance repair
  + -1 more
work went great
Description of Work: stove and refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Otis T.
06/2017
5.0
appliance repair
  + -1 more
They give excellent service.
Description of Work: Warranty work on some appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shantelle L.
04/2017
5.0
appliance repair
  + -1 more
He was excellent!
Description of Work: My washer needed ball bearings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Shantelle L.
04/2017
5.0
appliance repair
  + -1 more
Excellent!
Description of Work: I don't even remember all that was done. I think some ball bearings and something else that was cracked in the drum of the washing machine. At any rate Phil and Anita are the sweetest, most pleasant individuals I've met since being in NC. I didn't know that my washing machine could run so quietly. Phil performed the service and did so a day after the estimate and worked within my schedule to get it all done. I use my washer 4-5 x's a wk, so this fix was crucial for me. I hope that I don't need them again 😊, but if I do, I'm more than happy to make the call. Excellent company and service from CO, TX and NC. I can't thank you enough!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$260

Carole L.
05/2016
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Charmaine G.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Washer and Dryer repair. They called immediately after I posted request on Angie's. He called to set up appointment and was NOT late. Found on Angie's list. Reasonably priced for diagnosis. In this case, sadly, neither could not be salvaged. Owner/repairman could have charged me a bundle but he told me upfront the cost and his recommendation. He came prepared to fix but he just didn't want to charge me all that money.
Rating CategoryRating out of 5
Yes, I recommend this pro

Scott H.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Anita troubleshot my smelly washer problem so no service was required. Dryer is up and running again. Phil was vey knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Robert F.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: An appointment was made and because it wasn't an emergency we settled on a date about 7 days in the future [Today, 11-23-2015]. The light wasn't coming on in our GE wall oven; we changed bulbs, but it still didn't work. Phil arrived at our scheduled time and checked the socket and was able to repair the existing socket rather than merely installing a new one. He was a very pleasant, efficient technician whom I would definitely use again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Amy C.
06/2015
5.0
appliance repair
  + -1 more
.
Description of Work: I had issues with my oven. They were able to diagnose and find a fix for me when others would not even return my phone calls!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Fred B.
01/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James M.
04/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced electronic lock on washing machine lid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$211.57

Jamie J.
04/2013
5.0
appliance repair
  + -1 more
I called and asked if they could send someone out she asked me what the problem was and I told her then she told me to check a few things and we fixed it over the phone
Description of Work: My washer wasn't working properly I called and spoke to a great lady who helped me diagnose the problem on the phone and I was able to fix it myself, no other company would have done this and for that I say Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary R.
04/2013
5.0
appliance repair
  + -1 more
I was very pleased with the service I received from A&B appliance. Anita was very friendly when making the appointment and even gave me pointers of things to try to fix the problem before they came out. Phil was also very friendly, professional, punctual and knowledgeable. I was very impressed and will definitely use A&B Appliance again
Description of Work: My Frigidaire oven was not heating. Mr. Armfield came out and diagnosed the problem right away and repaired a melted wire in the control panel of the stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Thea O.
02/2013
5.0
appliance repair
  + -1 more
The people at Craddock's were very polite from the beginning and helped out tremendously with getting these appliances repaired for a friend. Would recommend them again.
Description of Work: I was not present during the visits, but repair was done on a washer and stovetop. It took several trips to finalize the work since they did not have the right parts for the stove. They stuck to their quote and everything was working when they finished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Lynn A.
01/2013
5.0
appliance repair
  + -1 more
Called,they came, problem diagnosed, corrected once part arrive, billed , paid
Description of Work: Great response and service. Found problem with refrigerator right away and fixed it in next visit. AWESOME

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jack M.
06/2012
4.0
appliance repair
  + -1 more
They suggested that we just buy a new dishwasher because the panels only last for about a year. They were honest.
Description of Work: I called them to get an estimate for replacing a panel for a Kenmore dishwasher.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro

Barry B.
05/2012
5.0
appliance repair
  + -1 more
They did a great job. They were on time. The price was very fair. It was a good experience.
Description of Work: A & B Appliance repaired my microwave.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$317

John W.
05/2012
5.0
appliance repair
  + -1 more
It was purchased about 4 years ago. He came in and turned it on. He knew what the issue was and said it would be expensive to repair. He saved me about $300 by having me contact MayTag directly. I had MayTag the parts shipped, which were free, to him directly. His had to take out the entire drum of the machine. His labor cost me less than $200.00.
Description of Work: They repaired a MayTag Washing Machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Glen W.
03/2012
5.0
appliance repair
  + -1 more
great--don't remb date just entered but date was required---that's wy I didn't send a report before
Description of Work: Was very profestional ---replaced a electrical connection to a water pump---and checked wiring--very plzed with service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Vickie B.
11/2011
5.0
appliance repair
  + -1 more
The needed part for my 20+ year-old stove was no longer available, so the repairman could only open the door and then take off the locking lever so that no one would try to lock it again. I was pleased with the courteous woman who answered the phone and handled scheduling, as well as the repairman who came to my house. I did have to wait a few days for the repair, but I did not identify the problem as an emergency when I called and so that was not a problem. I did not compare prices with any other company; I chose this company based on a recommendation from a relative.
Description of Work: The locking mechanism on my oven door broke after a cleaning cycle, and I could not open the door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$98

Lynn R.
01/2011
5.0
appliance repair, dryer vent cleaning
  + 0 more
Told me when they would be here, showed up on time, did the work quickly, professionally and to my complete satisfaction.
Description of Work: Changed venting on new Samsung dryer from the back to the side and replaced vent duct.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Susan M.
12/2010
5.0
appliance repair
  + -1 more
Over the course of several days, I noticed that my refrigerator was getting less and less cold. Of course, I prayed that I was only imagining this, as a big repair bill was the last thing that I needed. After three days, I could no longer kid myself, and knew that I had to get someone out here. I went to Angie's List and called a number of well rated repair people, but they were all totally booked. I called A&B, and they were booked up as well. However, the woman on the phone was so kind. She said that she would contact one of their people and see if he could fit me in. She soon called me back with news that he would be here between 3:00 and 4:00. He arrived as scheduled and went right to work. The problem was that the thermostat had died. He brought in a replacement from the truck and installed it right then. I felt that the bill of $125 was very reasonable, and I would highly recommend them. Thank you so much, A&B Appliance. You really helped me out when I already had about as much stress as I could handle.
Description of Work: Repairman determined that the thermostat in my refrigerator had gone bad, and replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124.88
    • 1
    • 2(current)

Contact information

5755 Johnston Ct, Climax, NC 27233

www.abapplianceservice.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair

FAQ

A & B Appliance Service is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

A & B Appliance Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, A & B Appliance Service does not offer free project estimates.
No, A & B Appliance Service does not offer eco-friendly accreditations.
No, A & B Appliance Service does not offer a senior discount.
No, A & B Appliance Service does not offer emergency services.
Yes, A & B Appliance Service offers warranties.
A & B Appliance Service offers the following services: Appliance Repair & Service - Refrigerators, Washers – Top & Front Load, Dryers – Electric & Gas, Cook Tops – Electric & Gas, Ranges, Wall Ovens, Microwave Ovens, Range Hoods, Dishwashers, and Garbage Disposals.
We do not : service COMMERCIAL appliances, water heaters, small appliances or electronics (TV's) We do not service the Brand Names: Bosch-LG-Sub Zero-SAMSUNG, Electrolux or any other high-end/built-in unit brands.

Contact information

5755 Johnston Ct, Climax, NC 27233

www.abapplianceservice.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed