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Water Heaters Gold Inc.

Drain Cleaning, Water Heaters

About us

With over 25 years of service plumbing experience, our number one goal is customer service. Excellent work, honest answers, and a great "can do" attitude is what you receive from Water Heaters Gold Inc.

Business highlights

15 years of trusted experience

Services we offer

Gas and Electric tank type water heater replacement, garbage disposal replacement, kitchen sink drain cleaning.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.0379 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 351-379 of 379 reviews

Karen H.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: He replaced a toilet. The flange was broken and had to be cut out. When we went to shut off the water we discovered that my previous plumber had removed my inside shut-off when they replaced my main water line and he put one in for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$475

Kate E.
04/2014
5.0
plumbing
  + -1 more
Excellent
Description of Work: Brian has serviced our house on multiple occasions. This last time he replaced the water main line in front of the house. Brain goes above and beyond for his clients and I highly recommend him and will continue to use him for any plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Sharon L.
03/2014
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jackie F.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: Repair shower leak and sprayer on kitchen sink. |

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

TERRY M.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: Fixed leak in bathroom and inspected crawl space for leaks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

JIM AND KATHY K.
12/2013
5.0
water heater repair
  + -1 more
Repaired leak on water heater.
Description of Work: I used BRIAN W LONG PLUMBING INC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gwynne W.
06/2013
5.0
plumbing
  + -1 more
All went well
Description of Work: Checked for an internal leak and replaced a toilet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Water Heaters Gold Inc.
Thank-You

Robert H.
05/2013
5.0
plumbing
  + -1 more
He was good.
Description of Work: Plumbing repair.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Water Heaters Gold Inc.
Thank-You

Kimberly S.
04/2013
5.0
plumbing
  + -1 more
Great experience.
Description of Work: Brian was professional, trustworthy and very nice. I would recommend him time and time again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Water Heaters Gold Inc.
Thank-you

Patricia D.
07/2012
5.0
plumbing
  + -1 more
Description of Work: Brian did an excellent job. Wish we had called him years ago. We have had our kitchen sink worked on over the last 17 years for leaks, drain problems, etc. After Brian finished, I am sure our sink is finally really fixed! He's a professional and his finished work proves it. I am very, very satisfied and pleased with the job he did. I highly recommend him. He is very very busy though .. as should be expected. A great plumber is always in demand.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Carol L.
05/2012
5.0
plumbing
  + -1 more
I d
Description of Work: This review is long overdue. Brian came out to my condo in uptown Charlotte in January after I talked with him about my water heater. Brian arrived as expected and what stood out to me was his professionalism and confidence about what he was talking about.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Katie S.
05/2012
5.0
plumbing
  + -1 more
Great
Description of Work: This was a great experience. He was punctual and knowledgable. We would definitely call him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Water Heaters Gold Inc.
Thank-You

SCOTT E.
05/2012
5.0
plumbing
  + -1 more
See description above.
Description of Work: We needed a pressure relief valve installed for our main water line. Brian did the job in a quick, professional manner and completed the job faster than we expected. His prices were also very reasonable. Will use him again with no hesitation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Water Heaters Gold Inc.
Thank-You

Anne G.
11/2011
5.0
plumbing
  + -1 more
It went great.
Description of Work: Bryan first came to my house because I thought my hot water heater wasn't working. He came and tested it and it was fine. He didn't even charge me for the visit. I then determined that while I was in the shower was when the hot water didn't seem to be working. I called Bryan and he thought it might be the hot/cold water mixer in the shower that had gone bad. He came and determined that was the problem and then went out to Lowe's to get the parts. He is very friendly and professional. I would definately call him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Water Heaters Gold Inc.
Thank-You

Beverly M.
10/2011
5.0
plumbing
  + -1 more
He did a great job.
Description of Work: He replaced two towels and the kichen faust. He was on time and very perfessional. Very clean with no mess left over. I would use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from Water Heaters Gold Inc.
Thank-You

Sheryl R.
10/2011
5.0
plumbing
  + -1 more
Great professional experience
Description of Work: Brian installed 3 new faucets and a water filtration system for me. As usual, he called me prior to showing up promptly. He had some tight places to fit into to install the faucets, but he spent the time to ensure that everything was done right and there were no problems with the new faucets when he left. When he installed the water filtration system, he had to use parts from his stores to modify the installation. I enjoy having Brian do a job because he is friendly, knowledgable, and I know the end result will be perfect. He is respectful of us and our home, cleaning all work areas and removing trash from the sight.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Water Heaters Gold Inc.
Thank-You

RUSSELL L.
08/2011
5.0
plumbing
  + -1 more
SEE ABOVE.
Description of Work: FIXED TWO PIPES UNDER KITCHEN SINK. ARRIVED ON TIME AND COMPLETED THE WORK IN A TIMELY MANNER. HE CLEANED UP THE WORK AREA PRIOR TO LEAVING. HE DID A GREAT JOB.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Water Heaters Gold Inc.
Thank-You

Jason S.
08/2011
5.0
plumbing
  + -1 more
See above.
Description of Work: Our water bill had spiked in recent months, and the water company determined it was not a meter problem, so we had Brian come to pin point the issues. He fixed all of our outside hose faucets, as well as fixing one of our inside toilets that was running all the time. He also replaced parts on our other older toilets and updated an old water pipe valve (that would be the whole house shut off valve) under the house. He was polite, informative, and extremely nice. I would highly recommend him to anyone in need of a plumber.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Water Heaters Gold Inc.
Thank-You

ROBERT G.
08/2011
5.0
plumbing
  + -1 more
It went great. No problems.
Description of Work: Brian was prompt, efficient and friendly. I have an old water heater which wasn't working properly. He went over the options for new water heaters and the options for repair of the existing one. We opted to repair, but will definitely call Brian when we need the new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Water Heaters Gold Inc.
Thank-You

Elaine K.
08/2011
5.0
plumbing
  + -1 more
Wonderful experience.
Description of Work: Investigated and determined cause of a leaky upstairs bathroom tub. He was able to repair within a few hours. He is a professional and trustworthy.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Response from Water Heaters Gold Inc.
Thank-You

Leigh B.
07/2011
5.0
plumbing
  + -1 more
Completely satisfied!
Description of Work: Water was dripping from the ceiling in my family room. I called Brian and he was at the house that same day at the time promised. He cut an opening in the ceiling and found the source of the leak immediately. The leak was coming from the tub in my master bedroom. He had to fix the loose tub drain and reseal the drain. He also replaced the springs and washers on the dripping faucet while he was here. Brian was very professional and kept all areas spotless and cleaned all debris when the job was complete. I will definitely recommend Brian to anyone who needs a plumber and will only contact him in the future for all of my plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Water Heaters Gold Inc.
Thank-You

Marlene M.
07/2011
5.0
plumbing
  + -1 more
Great
Description of Work: Brian was great. Very professional and helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Water Heaters Gold Inc.
Thank-You

JULIE M.
05/2011
5.0
plumbing
  + -1 more
See above
Description of Work: We were recently annexed and wanted city water. We needed a plumber to connect our house to the tap the city provided. Brian Long was absolutely impressive. He came immediately to give us an estimate. We had to wait over a month for the city to complete their part before he could do his. He was very understanidng and patient about this and scheduled us immediately when we called him to have the work done. He was knowledgeable, conscientious, courteous, responsve, and hard working. He presented as being very honest and trustworthy. We were very impressed by him and will absolutely use him again whenever we need a plumber.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Water Heaters Gold Inc.
Thank-You

HAROLD N.
12/2010
5.0
drain cleaning, plumbing
  + 0 more
good
Description of Work: unclogged toilet with solid object stuck in drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Water Heaters Gold Inc.
Thank-You

Bob N.
09/2010
5.0
plumbing
  + -1 more
no problems
Description of Work: installed pressure reducing valve in crawlspace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Water Heaters Gold Inc.
Thank-You

Contact information

338 S Sharon Amity Rd # 268, Charlotte, NC 28211

Waterheatersgold.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
30107
Trade License Locale
NC
Trade License Authority
North Carolina: Plumbers
Trade License Expiration
12/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Drain Cleaning,
Water Heaters

FAQ

Water Heaters Gold Inc. is currently rated 5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Water Heaters Gold Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Water Heaters Gold Inc. does not offer free project estimates.
Yes, Water Heaters Gold Inc. offers eco-friendly accreditations.
No, Water Heaters Gold Inc. does not offer a senior discount.
No, Water Heaters Gold Inc. does not offer emergency services.
Yes, Water Heaters Gold Inc. offers warranties.
Water Heaters Gold Inc. offers the following services: Gas and Electric tank type water heater replacement, garbage disposal replacement, kitchen sink drain cleaning.

Contact information

338 S Sharon Amity Rd # 268, Charlotte, NC 28211

Waterheatersgold.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day