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Water Heaters Gold Inc.

Drain Cleaning, Water Heaters

About us

With over 25 years of service plumbing experience, our number one goal is customer service. Excellent work, honest answers, and a great "can do" attitude is what you receive from Water Heaters Gold Inc.

Business highlights

15 years of trusted experience

Services we offer

Gas and Electric tank type water heater replacement, garbage disposal replacement, kitchen sink drain cleaning.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.0379 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 379 reviews

Linda D.
06/2023
5.0
water heater repair
  + -1 more
He was very prompt, professional and good value.
Description of Work: They replaced my water heater.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael L.
01/2022
5.0
plumbing, water heater repair
  + 0 more
My water heater went out so I contacted Water Heaters Gold. The owner Brian quickly responded and with a few photos of my old water heater he was able to give me a quote and was able to schedule an appointment the next day. Also, they were able to answer any questions I had regarding the brands, capacity, and installation of my new water heater. The work done was very professional and clean. I could tell Water Heaters Gold takes pride in their work as they really paid attention to details while working. I would definitely recommend them if you want a new water heater installed right.
Description of Work: Water heater replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Water Heaters Gold Inc.
Thank you

Houn L.
01/2022
5.0
water heater repair
  + -1 more
Great service! The owner Brian promptly replied to my call and scheduled serviced the next day. In addition, Water Heaters Gold expertly installed our new water heater, and performed all tests. Great Service and would recommend them to anyone that needs a new water heater!
Description of Work: Water Heater replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Water Heaters Gold Inc.
Thank you

Danny A.
12/2021
5.0
plumbing, water heater repair
  + 0 more
Called at 9, Brian had a new water heater installed by 3. Hot shower by 4. Very prompt. Good communication. Honest and upfront with what needed to be done. Quality Rheem product installed quickly to code at a fair price.
Description of Work: Water Heater Replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Matt O.
12/2021
5.0
plumbing, water heater repair
  + 0 more
Great, same-day service when our water heater broke. In addition to properly installing the new unit, the technician took the time to walk me through the configuration and operation. Overall very satisfied and would recommend this service to others.
Description of Work: Water Heater Replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Brittany B.
12/2021
5.0
plumbing, water heater repair
  + 0 more
So thankful for this referral! Brian came right away, was very knowledgeable, and his prices were better than our other quotes. His work is quality and he stayed late to make sure we had hot water that evening. He was mindful that we had sleeping babies and worked around our schedule. I highly recommend Brian and he will be my first call should we need his services again.
Description of Work: Water Heater Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Courtney J.
12/2021
5.0
plumbing, water heater repair
  + 0 more
The service was fantastic! I spoke to him at 3pm and he was at my house with a new unit at 5pm to install that evening. Would definitely recommend Water Heaters Gold. Great service at a fair price.
Description of Work: Water Heater Replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,950

Peggy C.
10/2021
5.0
water heater repair
  + -1 more
Excellent; came out and replaced same day; have used Brian for years and trust him. He is always very straightforward and honest; nice guy. Doesn't try to sell me what I don't need. Brought my water heater up to code; didn't even know it was out of code. Kept me informed about estimated arrival and completion time. Thoroughly and patiently answered all my questions. Cleaned up after the installation. Pricing was fair. Wish he could cover all my plumbing needs. Will definitely use again, if the need arises.
Description of Work: Water Heater Replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Rachel S.
10/2021
5.0
water heater repair
  + -1 more
Excellent! Arrived on time. Installed water heater. Left the area cleaner than upon arrival!! I would highly recommend! Great price too!
Description of Work: water heater replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathleen N.
03/2019
5.0
plumbing, sewer cleaning
  + 0 more
We've use Brian W Long Plumbing Co initially because we had sewer line issues. After the great service we used them again to replace the sewer and water line. They do a great job explaining what's needed and making sure everything is taken care of. The inspectors had great things to say too. Hope not to need a plumber but if we did we would definitely call them again.
Description of Work: sewer & water line replacement, sewer line repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shirley J.
10/2018
5.0
plumbing
  + -1 more
Called to make an appointment to check for a potential leak. Brian was very responsive. He explained what they would do, and he suggested a few things we can check ourselves before spending money on plumbing services. He was very helpful. If we do find a leak or still have problems, I will definitely call him and schedule a service.
Description of Work: diagnosing a plumbing leak

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

David C.
07/2018
5.0
plumbing
  + -1 more
Diagnosed that the faucet was leaking. Need new faucet
Description of Work: Diagnose leak under kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Rebecca C.
09/2017
5.0
plumbing
  + -1 more
Brian was very responsive and honest about the repair. He took the time to educate me about the issue I was having with my toilet. I will definitely use him again!
Description of Work: Fixed Toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ray B.
09/2017
5.0
plumbing, water heater repair
  + 0 more
He came by assessed the situation and quoted a very fair price. He told us when he would arrive and called 30 minutes before to verify he was on the way. He ran into some problems installing the heater because of the way the Builder had placed the old one. He found a solution which took more time and material. The heater was installed and he did no charge for the extra. We will only use Brian for plumbing service.
Description of Work: New hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rich S.
03/2017
5.0
plumbing
  + -1 more
Brian responded very quickly & removed the leaking hot water heater upon arriving.
Description of Work: Removal of hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Harry R.
03/2017
5.0
plumbing, water heater repair
  + 0 more
Brian is excellent. I will not use another plumber in the future
Description of Work: Brian installed a faucet as well as a hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stacy R.
10/2016
5.0
plumbing
  + -1 more
Brian has done several plumbing jobs for us at 3 different houses over the past few years. He is fantastic to work with - the quality of his work is top notch and his prices are very reasonable. Most recently, we asked him to replace a portion of our exterior drain. A previous scope of the drain (obtained during the due diligence period before we bought our home) had revealed what was thought to be a root ball from a large tree intruding into the drain. We asked Brian to come out and replace the section of the pipe in question. When he came out he ran the camera again and did not see any roots in the drain. A less honest person could have gone ahead and replaced a piece of the drain (we were convinced after seeing the results of the first scope that there was a problem) and charged us a hefty sum. But not Brian - he is not the kind of guy to try to talk you into something that you don't need or do work that is not required. He is a stand up guy who does great work for a fair price and will always be the person we call when we need a plumber!
Description of Work: Replace a segment of our exterior drain where we though we had roots intruding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna W.
09/2016
5.0
plumbing, home remodeling
  + 0 more
Great. The work was done as promised and he hauled away my old dishwasher. I'm about to call them again to replace a cracked toilet and leaking bathroom faucets for me.
Description of Work: Adding water line to new fridge and installing new dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lars L.
02/2016
5.0
plumbing, water heater repair
  + 0 more
He is very good and knows what he is doing.
Description of Work: 2 years ago he replaced a water line from the city line in the street into the house. In November, he replaced the water heater. He has also replaced some faucets in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheryl D.
09/2015
2.0
plumbing
  + -1 more
Would have loved to have put another good comment for him on the page of happiness...
Description of Work: Brian returned my call promptly, but told me that he would not come over to fix my leaks because I have a Grohe shower stall. He politely declined the opportunity to help me.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
5.0

$100

Response from Water Heaters Gold Inc.
I do work on Grohe valves. This lady was very facetious to me, and I could tell she was going to be nothing but trouble to work for, so I told her I was sorry but I didn't work on that brand. I then was trying to offer her some free advice to save her money, but she interrupts me, got smart with me again and hangs up on me. I call her back to ask her why she did that when I was only trying to help her, and she starts getting smart with me again, so I interrupted her and then hung up. I treat all customers or potential customers with the utmost respect whether you're an Angie's List member or not, which she informed me she was quite a few times. I see she wrote there was $100.00 fee, and there wasn't. It's reports and phone calls like this is one reason I stopped being a paid advertiser with Angie's list. This list should be used as a tool for the home owner to find a quality tradesman, not to extort the tradesman. Thank-you to Angie's List for once again posting a bad review from someone I have never worked for or met.

Susan B.
06/2015
5.0
plumbing
  + -1 more
Awesome! Above and Beyond in service, rapid response, and quality
Description of Work: Repaired faucet and hot water valve to sink in kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joe L.
06/2015
5.0
plumbing
  + -1 more
It went well, was labor intensive but Brian reconfigured the piping and made it look great.
Description of Work: Brian replaced an old pedestal sink that was very hard to repipe and replace. He did an outstanding job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JOHN S.
06/2015
5.0
plumbing, water heater repair
  + 0 more
Very well. Brian went out of his way to take care of my need even though he had already worked a long, full day.
Description of Work: Replaced a water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

LARRY T A.
06/2015
5.0
plumbing
  + -1 more
Our copper pipes had been making various noises when we turned on the water. This has been a problem on and off for 2 or 3 years. Bryan dug up the old pressure reduction valve and replaced it with a new one. He also replaced the old valve housing with a new larger one to allow easier access to the valve when it needs to be replaced. No more noises!
Description of Work: Replaced the pressure reduction valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Gary F.
05/2015
5.0
plumbing, water heater repair
  + 0 more
Brian made me aware that new laws were about to require new design of water heaters that would be more expensive and might not fit the attic access where my existing water heater was located. (My realtor told me the same thing a week before, so I really appreciated Brian sharing that information). His normal suppliers had all changed their inventory to the new heaters, but he continued to search and found one for me. It was installed quickly and saved me money. Brian is my personal choice for plumbing. He always does honest work reasonably priced.
Description of Work: Replaced water heater in my attic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

338 S Sharon Amity Rd # 268, Charlotte, NC 28211

Waterheatersgold.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
30107
Trade License Locale
NC
Trade License Authority
North Carolina: Plumbers
Trade License Expiration
12/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Drain Cleaning,
Water Heaters

FAQ

Water Heaters Gold Inc. is currently rated 5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Water Heaters Gold Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Water Heaters Gold Inc. does not offer free project estimates.
Yes, Water Heaters Gold Inc. offers eco-friendly accreditations.
No, Water Heaters Gold Inc. does not offer a senior discount.
No, Water Heaters Gold Inc. does not offer emergency services.
Yes, Water Heaters Gold Inc. offers warranties.
Water Heaters Gold Inc. offers the following services: Gas and Electric tank type water heater replacement, garbage disposal replacement, kitchen sink drain cleaning.

Contact information

338 S Sharon Amity Rd # 268, Charlotte, NC 28211

Waterheatersgold.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day