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Two Guys Tile & Design

Ceramic Tile, Kitchen and Bath Remodeling, Flooring Sales and Installation,

About us

An independent Tile installation company that offers Bath and Kitchen remodels. Design services are available. We can bring samples to you! Please don't Hesitate to give us a call! Talk to John personally about your tile designing ideas!

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

Design consultations, creative advise, ceramic tile & natural stone installations. Kitchen & grand scale bathroom renovations, often times with plumbing service included!

Services we don't offer

anything I cannot do, I can refer... Lets keep the ball rolling. lol.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.784 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
1%
3
5%
2
4%
1
10%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.6
responsiveness
4.7
punctuality
4.5
Showing 76-84 of 84 reviews

Marty H.
07/2016
1.0
ceramic tile, home remodeling
  + 0 more
unknown
Description of Work: This man is very unprofessional in appearance and how he conducts business. He did not use covers on my floor which he said he would provide, did not use covers for furniture in bedroom which he said he would provide, was very sloppily dressed, stacked up leftover debris from demo on front concrete pad and sarcastically covered it with a hand towel when i said something about it. Took several days to get rid of it. Found out when I hired someone else to finish, that he had done some messy work. He applied way too much mudding on the new drywall and it took several extra days to dry out before it could be finished. Got up within about three inches from my face when he got upset at my voicing frustration over his use of time. I had to fire him at that point. He still owes me a little over $800 as I had to pay him up front for all tile and labor for both bathrooms, but did not let him finish the first one, but he was paid for both. I have paper work to prove what I'm saying about the money he still owes me. I called my husband home when he got up in my face, and when he arrived John acted liked I was making the whole thing up. Said he had no idea what I was talking about. This man presents himself to be one way, but turns if you don't agree with him or voice complaints. Do not use him !

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0

$2,161.76

Response from Two Guys Tile & Design
This parting of the ways is unfortunate. Not for the job. The lies. Or her scrutiny over how I look? But for the very serious disease known as Depression. I have some in my family that suffer from this condition so I do sympathize for this client. I was careful in every way knowing her condition, but it was never good enough. My work is good. My record is outstanding. My prayers are that she gets better. For those that may read this, this particular job was over two years ago and from what I gather she has went on to fire at least two other contractors that I know of. Really a sad story. :-(

Ann P.
01/2014
5.0
ceramic tile, home remodeling
  + 0 more
Honest when answering questions.
Description of Work: Gave excellent design advice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Two Guys Tile & Design
Thank you!!! It's going to be a great year!

Joe W.
10/2010
5.0
ceramic tile
  + -1 more
Overall experience was great!
Description of Work: Spoke with John on a Tuesday. We were in a time crunch to finish the tile in our kitchen. He came to our house that night and gave us a fair price. He promised us he could finish the job that week. He came in and leveled our subfloor. Installed and completed our kitchen tile including a heated floor. All of the angles and cuts around our cabinets and doors are amazing. Tile job looks great!! Very professional to work with and great looking floor!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Two Guys Tile & Design
Sometimes its tough to get right in there, but the Lord works in mysterious ways. I am glad that I could help you with your situation and I totally look forward to anything you have in the future. Good luck to both of you in your new marriage and I wish you both the best. Blessings, john.

ELIZABETH U.
03/2008
3.0
ceramic tile
  + -1 more
See note above.
Description of Work: John Gaskill informed me that he needed a fee (about $30.00) to come out and provide estimate and this would be deducted from the total price if hired. He rescheduled his initial appointment. When he got to my home (second appt. attempt), he recommended I hire a tub glazer instead of his service but promised to email two estimates: One to replace several cracked or missing tiles (my original request) and one to overhaul all tiles. He emailed saying he could not provide the estimates; therefore, I paid him to come to my house. He might have asked more questions on front end prior to charging me to recommend a glazer. He did not follow through on his promise to provide the estimates.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$30

Response from Two Guys Tile & Design
SHE IS RIGHT. I DID NOT OFFER HER AN ESTIMATE. THE TIME FRAME IN WHICH SHE NEEDED TO HAVE ME DO THE WORK AND WHEN I COULD ACTUALLY DO IT, HAD A CONFLICT. "SHE ASKED ME TO START WHEN I CAME TO THE DOOR." LOL. I BELIEVE SHE WAS IN A CRUNCH TO SELL THE HOUSE AND THE UPDATES SHE WANTED, REALLY HAD TO DO WITH ANOTHER TRADE, RATHER THAN A "TILE MAN." I SUGGESTED A TUB GLAZER ONLY SO SHE COULD EDUCATE HERSELF AND HAVE A BETTER FINISH IN WHICH TO SELL HER HOME. TO TELL THE TRUTH, THEY PROBABLY JUST NEEDED A GOOD CLEANING. I WOULD THINK "ALMOST $30.00" WOULD BE NICE INSTEAD OF HAVING SOMETHING REPLACED THAT JUST NEEDS SOME TLC. I WOULD BE HAPPY TO REFUND YOUR MONEY IF YOU LIKE. YOU CAN CALL ME AT 704 540 9284. I WOULD BE MORE THAN GLAD TO ASSIST YOU. THANKS FOR INQUIRING ON TWO GUYS TILE AND DESIGN. :-)

Patricia W.
02/2005
1.0
ceramic tile
  + -1 more
NEVER RETURNED CALLS.
Description of Work: NEVER RETURNED CALLS.
Rating CategoryRating out of 5

Response from Two Guys Tile & Design
ALTHOUGH I DO NOT HAVE A CELL PHONE, ALL MESSAGES ARE RETURNED PROMPTLY, EVERY NIGHT FROM MY HOME PHONE, AND IF THIS MEMBER CALLED, I HAVE NO RECOLLECTION OF THE CALL. PLEASE READ OTHER INQUIRIES BEFORE PASSING JUDGEMENT. RESPECTFULLY YOURS, JOHN GASKILL - TWO GUYS TILE AND DESIGN

Patrice B.
08/2004
5.0
ceramic tile
  + -1 more
unknown
Description of Work: WE HAD A VERY GOOD EXPERIENCE WITH THIS OWNER WHO DID THE WORK HIMSELF. HE GAVE US A VERY GOOD PRICE, AND DID AN EXCELLENT JOB IN A SHORT AMOUNT OF TIME. HE GAVE US GREAT ADVICE ABOUT FUTURE TILING PROJECTS AND WE WOULD USE HIM AGAIN WITHOUT RESERVATION.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Two Guys Tile & Design
SOMETIMES EVEN THE SMALL JOBS ARE IMPORTANT. THANKS TO YOU BOTH. JOHN

David V.
05/2004
5.0
ceramic tile
  + -1 more
JOHN'S WORK IS IMPECCABLE. VERY LEVEL TILE, LAID VERY STRAIGHT. HE FIRST OVERLAYS CONCRETE BOARD OVER THE SUB-FLOOR, GREATLY INCREASING STRENGTH, STABILITY, AND CRACK RESISTANCE OF THE TILE. HE APPROACHES THE WORK AS MORE OF AN ARTIST OR DESIGNER THAN LABORER. WE HAVE WONDERFUL FLOORS AND 2 BEAUTIFUL VANITY TOPS AS A RESULT. HE REFERRED US TO A HELPFUL PROFESSIONAL TILE SUPPLIER, WHO ADVISED ON SELECTING TILE AND WE PAID DIRECTLY FOR THE MATERIALS (THEREFORE PRICE ABOVE IS LABOR ONLY). JOHN THEN PICKED UP ALL THE TILE, GROUT, ETC. FROM THAT SUPPLIER. ONLY DRAWBACK WAS SOME PUNCTUALITY PROBLEMS - SOME PROMISED START TIMES AND WORK DAYS RESCHEDULED, INCONVENIENTLY EXTENDING PROJECT FROM INITIAL ESTIMATE OF 4 CONSECUTIVE DAYS TO ABOUT 7 DAYS SPREAD OVER 2+ WEEKS. JOHN MADE IT UP TO US WITH A DEAL ON THE SEALANT AND A FEW MINOR REPAIRS TO AN EXISTING TILE FLOOR IN OUR FOYER. OVERALL A VERY FRIENDLY AND EASY CONTRACTOR TO WORK WITH. WE'D HIRE HIM AGAIN.
Description of Work: TILED FOUR BATHROOM FLOORS THAT HAD BEEN WALL-TO-WALL CARPETED, PLUS TWO VANITY TOPS. SEALED THE TILE AND GROUT AS WELL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,600

Response from Two Guys Tile & Design
I'VE DONE A LOT IN PROVIDENCE PLANTATION, AND IT IS NICE TO HAVE HELPED YOU WITH YOUR NEW HOME. THANKS, JOHN

NATHALIE J.
02/2004
5.0
ceramic tile
  + -1 more
JOHN GASKILL AND JAMAL SHEPPARD MAKE A GREAT TEAM. JOHN WAS EXTREMELY RESPONSIVE BEGINNING WITH MY INITIAL CALL TO HIM. NOT ONLY DID HE GIVE ME A VERY TIMELY AND REASONABLE ESTIMATE, HE EVEN SERVED AS A CONSUMER ADVOCATE FOR ME WHEN I WAS HAVING PROBLEMS RECEIVING GOOD SERVICE FROM A LOCAL TILE SUPPLIER. JOHN WORKED HAND IN HAND WITH THE TILE SUPPLIER I ULTIMATELY SELECTED TO ENSURE THAT THE NECESSARY MATERIALS WERE PROCURED. JOHN'S PARTNER JAMAL EXPERTLY INSTALLED THE MAJORITY OF THE TILES AND WAS EXTREMELY POLITE. HE WAS SO QUIET THAT WE HARDLY EVEN KNEW HE WAS WORKING IN OUR HOUSE. OVERALL, WE ARE THRILLED WITH THE NEW TILE AND THE EXCELLENT CUSTOMER SERVICE WE RECEIVED FROM JOHN AND JAMAL.
Description of Work: INSTALLED SLATE TILE BACKSPLASH IN KITCHEN AND MORE SLATE TILE AROUND BAR FRONT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$935

Response from Two Guys Tile & Design
THAT WAS AN AWESOME INSTALL. WE WERE LEFT WITH FEELINGS OF REALLY BEING APPRECIATED FOR WHO WE WERE AND WHAT WE WERE ABOUT. AWESOME TILE!

KATHY & CHARLES N.
08/2003
5.0
ceramic tile
  + -1 more
HIS CHARGE WAS MUCH LESS THAN THAT OF OTHER TILE INSTALLERS. JOHN IS ARTISTIC AND EASY TO WORK WITH. HE DOES GREAT WORK.
Description of Work: JOHN HELPED US DESIGN OUR KITCHEN BACKSPLASH AND INSTALLED THE TILES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

Response from Two Guys Tile & Design
TO THE PEOPLE WHO STARTED IT ALL. THANKS. JOHN.

Contact information

8213 Tifton Rd, Charlotte, NC 28226


Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Kitchen and Bath Remodeling,
Flooring Sales and Installation,
Marble and Granite,
Finished Carpentry and Woodworking,
Stone and Gravel

FAQ

Two Guys Tile & Design is currently rated 4.7 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Two Guys Tile & Design accepts the following forms of payment: Check
Yes, Two Guys Tile & Design offers free project estimates.
Yes, Two Guys Tile & Design offers eco-friendly accreditations.
Yes, Two Guys Tile & Design offers a 10% senior discount.
Yes, Two Guys Tile & Design offers emergency services.
Yes, Two Guys Tile & Design offers warranties.
Two Guys Tile & Design offers the following services: Design consultations, creative advise, ceramic tile & natural stone installations. Kitchen & grand scale bathroom renovations, often times with plumbing service included!
anything I cannot do, I can refer... Lets keep the ball rolling. lol.

Contact information

8213 Tifton Rd, Charlotte, NC 28226


Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM