The Jewelry Stop

Jewelry Sales/Design/Repair, Appraisals - Antiques/Jewelry/Items, Watch Repair,

About us

In business since 1986 we are able to provide service on any level. Whether your looking for a birthday gift for a special friend or to commemorate a significant anniversary we'll be able to help. We also excel in jewelry repairs, diamond and gemstone repair and replacement and custom fabrication.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

No aspect of the jewelry business is out of our reach. We can also assist in determining values on inherited items. We also pay very competitive prices on your unwanted jewelry.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.986 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 26-86 of 86 reviews

Roger T.
03/2014
5.0
jewelry stores
  + -1 more
Excellent job on both rings. Great service and fair price. Will use them again in the future.
Description of Work: They repaired a gold and diamond ring and then they resized another gold ring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Diane C.
03/2014
5.0
jewelry stores
  + -1 more
I picked out a setting from a catalog and returned a week later to have my finger sized & to look at the setting before any work was performed. Unfortunately I didn?t like how it looked with my anniversary band. They were more than happy to help me pick out one that was a better match. They had one in their cabinet that was a perfect match, so they used that as an example to custom make a ring with my diamonds. It came out perfect & looks awesome with my anniversary band. They offered to buy the old settings, but they understood that I wanted to keep them for sentimental reasons. I would definitely recommend The Jewelry Stop.
Description of Work: I had diamonds from 3 generations of engagement rings made into a single ring. I also had a diamond anniversary band enlarged (Stan had to cut it off my finger).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$610

RAY & SUE S.
01/2014
5.0
jewelry appraisal
  + -1 more
They were professional, kind, a pleasure to deal with , the highest reccommendation you could give. An absolute joy!!
Description of Work: Fixed my mother in law's watch, designed a ring for me and reccommended a sapphire for another ring. Estimated the pocket watch of my husband's father, estimated the pocket watch of my grandmother, recommended an insurance company for the rings and the watch, gave an estimate and a free estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Carol W.
10/2013
5.0
jewelry stores
  + -1 more
it was a great experience. Stan and his wife are awesome. wish i had known they were there a long time ago. dropped the items off and they got back to me within 24 hours as to the estimate to service both watches. unfortunately, i didn't realize it would be out of my budget so i didn't have the work done. however, if i need anything regarding jewelry, they will be my first stop.
Description of Work: i took 2 watches in for service and insurance appraisal.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0

Yes, I recommend this pro

BETTY P.
09/2013
5.0
jewelry stores
  + -1 more
They did an excellent job. He didn't do the work there but he had connections in New York and handled getting the ring repaired. I would highly recommend him.
Description of Work: My husband had lost of stone out of a ring we bought while in the Grand Canyon. They replaced one of the coral stones.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

John M.
08/2013
5.0
jewelry stores
  + -1 more
Usually, I would of had to go to a Rolex dealer, for my vintage watch, out of state and assume they could fix it. The Jewelry Stop was able to accommodate my needs and satisfactorily fixed it. I was so glad to get it back in good condition with a 1 year guarantee. How great was that?
Description of Work: needed a part for a vintage Rolex.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$650

Kathryn H.
07/2013
5.0
jewelry appraisal, jewelry stores
  + 0 more
The Jewelery Stop folks (Stan, Michelle and all) were not only very professional but very kind -- as soon as they learned that I needed help with jewelry inherited from my late mother, they expressed genuine sympathy before they ever asked about the jewelry in question! Jewelry inspection was very diplomatic (some pieces were of more "sentimental value" than others) and the pieces chosen for repair were expertly returned to their former glory for a reasonable cost. A real pleasure to work with!
Description of Work: Inspected and advised on whether to repair, insure, etc...various pieces of inherited jewelry. Repaired select pieces beautifully.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Rebecca R.
03/2013
5.0
jewelry stores
  + -1 more
10 years and 4 kids later, I needed my wedding ring re-sized. Stan (the owner) does repairs on Thursdays, so I brought my ring in on Wednesday afternoon and was able to pick it up on Thursday afternoon. He did impeccable work--you can't see where the ring was sized at all and he left my husband's engraving completely intact. Really thoughtful. He also re-plated the white gold and cleaned my ring for no extra charge. It looks absolutely brand new, and I couldn't be more delighted. It honestly took my breath away when I picked it up. Absolutely fantastic--we have found our new jeweler!!
Description of Work: Stan, the Jewelry Stop owner, sized my wedding ring from a size 6 to a size 7.5 in less than 24 hours. He also re-rhodium plated my ring and cleaned each diamond at no extra charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74

Claudia M.
02/2013
5.0
jewelry stores
  + -1 more
The Jewelry Stop is an excellent business. Very knowledgeable with excellent work. I had lost a diamond from my 3/8" wide, woven, gold wedding band. My husband and I met with Stan to discuss a new stone. But, it was also necessary to cut the ring off my finger since it was currently way too tight. Stan did this very meticulously. The ring had one diamond remaining on the band. We added two more stones. They also added gold on to the back, in the woven pattern, to increase the ring size. The "new" looking wedding ring is wonderful. Just gorgeous. And, we thought the price was excellent, too. I highly recommend the Jewelry Stop to anyone.
Description of Work: Repaired and resized wedding ring. Added diamonds and gold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Anne B H.
02/2013
5.0
gift shops, jewelry stores, watch repair
  + 1 more
The personel at the Jewelry Stop were professional, courteous, friendly, helpful and patient. I took my daughter in to the shop to choose some pearl earrings and also to make a selection for my mother-in law. The staff was very helpful in assisting my daughter to make the perfect size choice for her pearl stud earrings. She received them for Christmas and has worn them ever since. They are beautiful and of the highest quality. My daughter had some difficulty making up her mind on which size to choose but the staff remain pleasant and helpful the entire time. They also helped me choose earrings for my mother in law. They are lovely and she was very pleased to receive them. What I loved most about my experience there was the overall atmosphere in the shop was relaxed and pleasant. There were no high pressure sales tactics or snobbiness that is so common in many of the other jewelry stores. I have since been back to have a bracelet repaired. The work was perfect. Needless to say, I will be back to visit them again soon!
Description of Work: I went to the Jewelry Stop to purchase some earrings for my daughter and mother in law. I purchased two pairs of earrings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Melissa G.
12/2012
5.0
jewelry stores
  + -1 more
Fantastic service! Went in originally thanksgiving week and was told to bring back the following week unless I wanted to wait a week for repairs as they were going to be closed for holiday. At no charge they put a spacer on my ring so I could wear them without risking them falling off while I waited to bring them in, work took 2 days, just as quoted and my rings look brand new. Fantastic job, will definitely be visiting them again!
Description of Work: Resizing wedding bands and resurfacing the gold (to take out scratches)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

BILL Y.
11/2012
5.0
jewelry appraisal, jewelry stores, watch repair
  + 1 more
The work was beautiful and completed on time; even with special requests. The final price was actually less than originally estimated. Stan and his wife are beautiful and friendly people. The old saying is true "If you don't know jewelry; know your jewler". The Greenbergs are great people to deal with.
Description of Work: I had Stan design and make a ruby and diamond bangle bracelet for my wife.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,000

Phil G.
11/2012
5.0
jewelry stores, watch repair
  + 0 more
When I walked in I was immediately helped. I received an estimate on the rings and bracelet and while the links were being removed from my watch my engagement ring was being cleaned. In less than 20 minutes I was out the door with my watch on, and beautifully clean engagement ring. I was told that my rings that needed to be sized and the bracelet that needed to be fixed would be ready before the end of the next business day. I was called the next day, before 2, and was told that I could come in any time and pick up my jewelry. I could not make it that day but did come in the following day. I was so thrilled with the resizing on my rings..they were cleaned and sized as requested. My bracelet was fixed and cleaned and looked great too! I could not be happier with the work done and the customer service. I could not have had a better experience.
Description of Work: I brought in two 14k gold rings that needed to be sized up, a sapphire bracelet that needed to be fixed, and a watch that simply needed to have links removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

THOMAS & DONNA M.
09/2012
5.0
jewelry stores
  + -1 more
They were prompt. They gave quality service and it was finished as promised. This is a smaller jewelry store where they will give you the individual attention as opposed to just being another customer.
Description of Work: This company removed a link from a speciality bracelet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Sands H.
09/2012
5.0
jewelry appraisal, jewelry stores
  + 0 more
Very, very well. My dealings with Stan Greenburg were very pleasant.
Description of Work: Requested and received a professional appraisal of sterling silver flatware for insurance purposes. Appraisal was completed quickly (less than a week). I was provided two copies of the very detailed appraisal; one of which I provided to my insurance company. I felt that the fee was quite reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Tina K.
07/2012
5.0
jewelry stores
  + -1 more
I had an engagement ring resized. It was done in an hour and looks great. Price was fair and service was great.
Description of Work: I had an engagement ring resized. It was done in an hour and looks great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

STEPHEN L.
07/2012
5.0
jewelry appraisal
  + -1 more
FANTASTIC, Stan made it easy and a no drama transaction. Exactly the way a great company should be.
Description of Work: Stan is the best to work with. He also knows the items he deals with, IF YOU WANT EXPERIENCE GO AND TALK TO STAN. Next time I go I will probably need or want a Rolex watch. You will not be disapointed. This the top of the jewelry world. Stan has knowledge a lot of other stores would not even think about. FANTASTIC EXPERIENCE, I only wished all company's we deal with on Angieslist were as knowledgeable as they are.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1

Christina M.
04/2012
4.0
jewelry stores
  + -1 more
The people there were great, price was great, but I had to call back a few times to check on whether or not it was ready. They said it would be ready by a certain date and it wasn't - which isn't a big deal except that I drove over there to pick it up. If they would have called I would have appreciated the saved trip. At that point they said they'd call when it WAS ready....and never got a call. So, I called them a few days later and it was ready, waiting to be picked up. Not a terribly big deal, but it was the one place they really lacked in service.
Description of Work: They repaired a broken post on an earring..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
1.0
punctuality
2.0

Yes, I recommend this pro
$20

Response from The Jewelry Stop
As the store owner it is my responsibility to make sure that all incoming repairs get delegated to the proper craftsman, if I'm not doing the work personally. Our customer's earring was accidently misdirected by me. As for the lack of a phone call there is no excuse. We strive to make repair promises on time or we will call to avoid what happened in this instance. I appreciate the feedback and will use this incident as a clear picture on how NOT to handle a delayed service job. Thank you, Stan Greenberg The Jewelry Stop

jonathan W.
04/2012
5.0
jewelry stores
  + -1 more
Visited the shop and got a quote to replace the clasp. Work was done on time to promised price. Very good workmanship.
Description of Work: Needed the clasp on gold chain replacing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

RW A.
04/2012
4.0
jewelry appraisal, jewelry stores
  + 0 more
It was a smooth and fast experience.
Description of Work: I went to Jewery Stop to sell some old gold jewelry. They set an appointment with me and gave me a competitive price for the jewelry. Then they were very helpful and honest regarding the replacement of an australian opal that fell out of a ring I own. Their jewelry for sale was beautiful. It was a good experience. Don't let the lock on the door scare you away! You need to be buzzed in.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Russell T.
04/2012
5.0
jewelry appraisal, jewelry stores, watch repair
  + 1 more
a pleasure to deal with , they did an outstanding job
Description of Work: they repaired a mens bracelet and a rolex...the job was out standing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Kristine C.
03/2012
5.0
jewelry stores
  + -1 more
I bought a ring that was one size too large because it was such a good deal hoping that it could be sized down. I have not previously needed to have any jewelry repaired or re-sized and I wanted to ensure that I chose a reputable provider. I saw the favorable reviews for Jewelry Stop on Angie's List and decided to take my ring to them for sizing. The staff is very friendly and attentive and waited on me almost immediately. Initially, due to the design of the ring and the stone, the associate was not sure that it could be sized. After consulting with another associate, however, they agreed that they could size the ring down 1 size without the risk of damaging the ring. The initial estimate was ~45.00 and they agreed to have it finished in only a few days. Not only was the ring ready right on time, but the final cost was actually less than the estimate. Best of all, they did a beautiful job - I cannot even tell that they did anything aside from the fact that it fits me now. I am so glad that I found them and will definitely use them for all of my future jewelry repair needs. I have absolutely nothing negative to say and would highly recommend them.
Description of Work: I had a ring sized.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0

Yes, I recommend this pro
$38

David M.
03/2012
5.0
jewelry appraisal, jewelry stores
  + 0 more
Was the best exceeded my expectations.
Description of Work: Stan is very good at what he does. He gives you options other people dont. Great person to deal with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tyler W.
03/2012
5.0
jewelry stores
  + -1 more
They did a good job. They were fast and it was ready when they said it would be. The repair work turned out well. Overall, that was a pretty fair job. The price was fair. If I had to use them again, I would go to them in the future.
Description of Work: I had a bracelet repaired at The Jewelry Stop.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra C.
03/2012
5.0
jewelry stores
  + -1 more
He did a great job on the rings and could of sold me on a more expensive service, however he was honest that I did not need to spend the money for the service to my ring. His craftsman fixed the prong on my ring along with polishing the stone and it looks beautiful.
Description of Work: We had the owner Stan Greenberg fix my engagement ring and check some of my other jewelry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Contact information

7617-A Pineville-Matthews Rd., Charlotte, NC 28226


Service hours

Sunday:
Closed
Monday:
Closed
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
10:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Jewelry Sales/Design/Repair,
Appraisals - Antiques/Jewelry/Items,
Watch Repair,
Gifts,
Buffing and Polishing

FAQ

The Jewelry Stop is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: Closed

Tuesday: 10:00 AM - 5:00 PM

Wednesday: 10:00 AM - 5:00 PM

Thursday: 10:00 AM - 5:00 PM

Friday: 10:00 AM - 5:00 PM

Saturday: 10:00 AM - 5:00 PM

The Jewelry Stop accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Jewelry Stop offers free project estimates.
Yes, The Jewelry Stop offers eco-friendly accreditations.
No, The Jewelry Stop does not offer a senior discount.
Yes, The Jewelry Stop offers emergency services.
Yes, The Jewelry Stop offers warranties.
The Jewelry Stop offers the following services: No aspect of the jewelry business is out of our reach. We can also assist in determining values on inherited items. We also pay very competitive prices on your unwanted jewelry.

Contact information

7617-A Pineville-Matthews Rd., Charlotte, NC 28226


Service hours

Sunday:
Closed
Monday:
Closed
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
10:00 AM - 5:00 PM