The Jewelry Stop

Jewelry Sales/Design/Repair, Appraisals - Antiques/Jewelry/Items, Watch Repair,

About us

In business since 1986 we are able to provide service on any level. Whether your looking for a birthday gift for a special friend or to commemorate a significant anniversary we'll be able to help. We also excel in jewelry repairs, diamond and gemstone repair and replacement and custom fabrication.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

No aspect of the jewelry business is out of our reach. We can also assist in determining values on inherited items. We also pay very competitive prices on your unwanted jewelry.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.986 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 86 reviews

Celia P.
10/2017
5.0
jewelry stores
  + -1 more
Marvelous service! My ring looks like it did 45 years ago. I am so pleased with their professional work.
Description of Work: Needed my engagement ring repaired. Two prongs were broken and the diamond came out. The other prongs were also in need of repair due to their weakened condition (after 45 years of wearing the ring).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

ANN H.
09/2017
5.0
jewelry stores
  + -1 more
It went very well. I met with the owner, Stan Greenberg, and he was very personable and helpful. He did the work on the ring set just as promised. Working with him was a great experience and I would recommend him and the Jewelry Stop for any jewelry needs.
Description of Work: I needed to have a wedding ring set re-sized.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

MICHAEL AND JEAN M.
07/2017
5.0
jewelry stores
  + -1 more
They are so honest and upfront! I would never go anywhere else for any jewelry repair or service needs! I have recommended many friends to them!
Description of Work: I have been going to them for years. Most recently, they replaced some batteries in a watch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TAMI W.
07/2017
5.0
jewelry stores
  + -1 more
Swimmingly. This is a small business, and its owner clearly cares about his clientele.
Description of Work: Fine jewelry appraisals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen T.
01/2017
5.0
jewelry stores
  + -1 more
Very good experience. I've used several times in 2016. The experience was excellent. They helped me find a piece of jewelry I was looking for. The only thing I could say about doing better is that their selection is somewhat limited, but they can order stuff. But in general, they have helped guide me through resetting stones. Where do you find a jewelry store recommended on Angie's List? And these people has a lot of recommendations. You get very personalized attention and the owner remembers you. It's a great experience. I think you get fair value. The selling and buying--it's very fair prices, I think. I will give them an A plus if there's that rating. I have never had this kind of experience at a jewelry store ever. They don't push stuff on you that you don't want but they help you find what you do want. It was just perfect. I am going to be their customer for as long as I live here.
Description of Work: I just bought jewelry from The Jewelry Stop that day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Sonda B.
10/2016
5.0
gift shops, jewelry stores, jewelry appraisal
  + 1 more
We exchanged old jewelry to put toward an engagement ring and wedding bands. We used a family diamond for the main setting but exchanged everything else. We ended up with a beautiful diamond wedding sent and men's wedding band and only paid $650 after the trade in. Definitely felt we got a great deal. It was also ready very quickly.
Description of Work: Engagement ring and wedding bands.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judy J.
05/2015
5.0
jewelry stores
  + -1 more
Stan was very helpful and professional over the phone and in person. He helped me figure out exactly what I wanted and went out of his way to make sure I got it at a very reasonable price. He also examined all of my old jewelry that I no longer wear and I walked out of there with a check for over $1000! He called me to pick up my ring in less than a week and it was more beautiful than I imagined it would be. I would definitely recommend "The Jewelry Stop" to anyone who needs to buy jewelry or have jewelry specially crafted. They are great!
Description of Work: He took my old diamond from my old wedding ring and placed it into a prettier band that I had gotten somewhere else, then reduced the size of the ring and added some other diamonds from my old earrings to make a beautiful ring like I have always wanted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Bill E.
04/2015
5.0
jewelry appraisal, jewelry stores
  + 0 more
Extremely well. Customer service is excellent. We will return.
Description of Work: Repaired jewelry, appraised jewelry, and we purchased jewelry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

John A.
04/2015
5.0
jewelry stores
  + -1 more
Explained everything clearly and concisely, very courteous. Repair was ready in time specified.
Description of Work: Repaired a ring and set of earrings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Christina S.
04/2015
5.0
jewelry stores
  + -1 more
My experience was wonderful! My ring was done ahead of schedule, they got to know me, and still remember me when I go in. I have since purchased new pieces from them and will continue to go back!
Description of Work: I had a ring remade at the Jewelry Stop and I cannot say enough good things!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Cynthia W.
02/2015
5.0
jewelry stores
  + -1 more
I brought my wedding ring and birthstone rings in to be checked. The mounting on my wedding ring was broken and the stone was ready to fall out. The mounting on my birthstone ring had been redone 20 years ago, but caught on towels and anything else. They repaired both rings and now my birthstone ring setting is so smooth it doesn't catch on anything. They originally quoted me over $300 for both rings but it was only $150. They originally said it would be a week, and then called back the next day to say the rings were ready. They are really nice guys and I would recommend them and will return for any jewelry purchases or repairs.
Description of Work: Checking and repaired settings on my wedding and birthstones rings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Meghan S.
01/2015
5.0
jewelry stores
  + -1 more
Great. The provider was knowledgeable, prompt and repaired my wedding band well (eternity band that had lost a diamond).
Description of Work: Repaired diamond wedding band.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sheila F.
01/2015
5.0
jewelry stores
  + -1 more
They sent it to be repaired. They told me what it would likely cost and I was pleased with the outcome.
Description of Work: Repaired a Bulova watch that was given to my father when he retired. It has been several years since it had been worn and needed cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Robin S.
12/2014
5.0
jewelry stores
  + -1 more
The workmanship was to my satisfaction.
Description of Work: One of the smaller accent diamonds in my engagement ring was lost and the prong was broken. They replaced the stone within 24 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jeanette N.
10/2014
5.0
jewelry stores
  + -1 more
They were very professional and helpful. I will go back to have work done on the ring when I have an opportunity.
Description of Work: They looked at a ring and gave good advice.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Carroll F.
10/2014
5.0
jewelry stores
  + -1 more
Excellent and prompt service.
Description of Work: Repaired gold bracelets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Mike L.
10/2014
5.0
jewelry stores
  + -1 more
They were terrific. They provided good service, friendly and professional. It was excellent responsiveness.
Description of Work: We bought a ring from them about one year ago and we were very happy with everything associated with that purchase. The ring itself needed to be repaired and my wife got the ring back to them and they repaired at no cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MELISSA W.
10/2014
5.0
jewelry stores
  + -1 more
They were very amicable. He showed us several samples. He took the dollar out of the casing and cleaned it for us at no charge. We ended up buying a great watch from them. We had not seen that style of watch at any other store. We will definitely go back for more. They had a good selection of jewelry too.
Description of Work: We brought an old bolero in with a silver dollar and wanted to see if we could replace the strap.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

john B.
09/2014
5.0
jewelry stores
  + -1 more
Excellent service and seem genuinely happy to work with you.
Description of Work: Very minor service but was impressed they treat you like a friend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ken S.
09/2014
5.0
jewelry stores
  + -1 more
The Jewelry Stop did a great job. The results are almost invisible on the band, and the service was great. The staff was friendly and work was performed exactly as described.
Description of Work: I had my wedding band resized.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

EUGENE & JANE K.
09/2014
5.0
jewelry stores
  + -1 more
Prompt service and stellar work!
Description of Work: repaired a vintage engagement ring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kendall L.
09/2014
5.0
jewelry stores
  + -1 more
Wonderful=-- see above!
Description of Work: Added prongs and diamonds to my wedding set. What I liked about them as they recognized the sentimental value I had to this little diamond set and did not try to sell me something else. They are very knowledgeable about the jewelry and when we are ready to upgrade they will be a where we go!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dave M.
08/2014
5.0
jewelry appraisal, jewelry stores
  + 0 more
He spent a long time with me. He was patient as anything, telling me what he could do. He showed me some different settings, looking through a catalog and then I brought some other jewelry with me that I had appraised. He spent probably a good hour with me answering tons of questions and giving me ideas and stuff. He was very good. He didn't charge me for that. They didn't keep me waiting.
Description of Work: I just went down there for a consult. What I wanted to do was have my mom's diamonds from her engagement ring incorporated into my wedding band and rings. I went down there and talked to him and at the same time, I was researching.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth H.
06/2014
5.0
jewelry stores
  + -1 more
Right from the start, both men were very courteous and helpful. I wanted a new look to my wedding set and we talked about various ideas. I wanted to sell them an old 14K ring I had from the 70's and use that towards the work on the ring. We finally settled on them re-sizing the set, soldering them together and adding a missing stone . . . . . all for the price of the old ring! I couldn't have been happier when I saw the finished product! I will definitely recommend this shop to all my friends.
Description of Work: Re-sized my wedding set , added a missing stone and soldered the band and engagement ring together.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Gary D.
04/2014
5.0
jewelry stores
  + -1 more
Owner Stan Greenberg and I set an appointment to appraise old jewelry that I had inherited from my mom who passed away a year ago. Stan greeted me at the door and spent over two hours carefully evaluating the items. He is marvelous to meet and work with and very sensitive to the needs of clients who have recently lost loved ones and the sentimental connections to personal items. Had great conversations and he is more than outgoing in educating clients about the items. It was a great experience for one who is still in the throes of some emotional connections to those items.....really helped me through the entire event. I can see why so many other folks write glowing reviews and do repeat business there. Very down-to-earth, good folks! FIVE STARS!!!!
Description of Work: Appraised and purchased old estate jewelry from me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

7617-A Pineville-Matthews Rd., Charlotte, NC 28226


Service hours

Sunday:
Closed
Monday:
Closed
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
10:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Jewelry Sales/Design/Repair,
Appraisals - Antiques/Jewelry/Items,
Watch Repair,
Gifts,
Buffing and Polishing

FAQ

The Jewelry Stop is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: Closed

Tuesday: 10:00 AM - 5:00 PM

Wednesday: 10:00 AM - 5:00 PM

Thursday: 10:00 AM - 5:00 PM

Friday: 10:00 AM - 5:00 PM

Saturday: 10:00 AM - 5:00 PM

The Jewelry Stop accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Jewelry Stop offers free project estimates.
Yes, The Jewelry Stop offers eco-friendly accreditations.
No, The Jewelry Stop does not offer a senior discount.
Yes, The Jewelry Stop offers emergency services.
Yes, The Jewelry Stop offers warranties.
The Jewelry Stop offers the following services: No aspect of the jewelry business is out of our reach. We can also assist in determining values on inherited items. We also pay very competitive prices on your unwanted jewelry.

Contact information

7617-A Pineville-Matthews Rd., Charlotte, NC 28226


Service hours

Sunday:
Closed
Monday:
Closed
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
10:00 AM - 5:00 PM