Terminix - Charlotte -Termite & Pest Control

THE PRICE IS FOR A YEARLY CONTRACT. THEY DID AN ESTIMATE FOR WATER IN THE CRAWLSPACE, AND DIDN'T FIND THE OBVIOUS EVIDENCE OF TERMITES IN THE DAMP AREA. THEIR PEST CONTROL TECHNICIAN TOLD ME THERE WERE CERTAIN INSECTS THEY COULD NOT TREAT FOR.

WE DID THIS TO PREVENT TERMITES, WHO LIKE MOISTURE, GET RID OF THE MUSTINESS AND CONTROL THE ODOR THROUGH THE REST OF THE HOUSE.

WE THEN HIRED HIM TO SPRAY WHICH INCLUDED THE INITIAL TREATMENT AND A FOLLOW-UP TREATMENT TWO WEEKS LATER. FRESH INSECT GROWTH REGULATORS WERE PLACED IN ROOMS ON BOTH VISITS. MINH ALSO PROVIDED INFORMATION ABOUT HOW WE SHOULD PREPARE BEFORE EACH TREATMENT. HE DID A GREAT JOB!

BILLING PERSON SAID SHE CONTACTED THE HOME OFFICE AND 'THERE WAS NOTHING THEY COULD DO'.

HE CAME OUT AND CHECKED FOR TERMITES AND HE GAVE ME A PRICE ON TREATMENT. I ALSO ASKED HIM ABOUT A CRAWL SPACE MOISTURE PROBLEM I WAS HAVING. HE SAID I WOULD A SUMP PUMP AND FRENCH DRAIN INSTALLED AND GAVE ME AN ESTIMATE OF $3510. I CALLED MY BUILDER AND ASKED ABOUT IT, HE CAME OUT AND TOOK A LOOK AT IT AND TOLD ME I DID NOT NEED THAT WORK. HE SAID ALL I NEEDED WAS TO UNCLOG THE DRAIN PIPE BECAUSE IT WAS STOPPED UP WHERE IT RUNS OUTSIDE. I WAS VERY PUT OFF THAT TERMINIX GAVE ME SUCH MISINFORMATION AND SUCH AN OUTRAGEOUS QUOTE FOR WORK I DID NOT NEED.

THEY WERE WONDERFUL IN CORRECTING A MISUNDERSTANDING. THEY RETURNED A LARGE CHECK WITH NO PROBLEMS AT ALL. I USED THEM FOR A YEAR FOR GENERAL BUGS. THIS TIME I HAD THEM DO AN INSPECTION FOR TERMITES. I AGREED TO WORK BEING DONE BECAUSE I THOUGHT IT WAS ALL ONE PROCEDURE. IT WAS 2 TOTALLY DIFFERENT PROCEDURES. THE BILLING AMOUNT WAS A SHOCK. I RECEIVED THE REFUND WITH NO PROBLEMS. I WAS SO PLEASED. I THOUGHT THE VERBAL PRICE WAS ONE THING, BUT THE STATEMENT SHOWED 2 DIFFERENT PROCEDURES.

HAVE USED THEIR SERVICES FOR 4 YEARS. & HAVE HAD 1ST PROBLEM WITH ROACHES THIS YEAR. THEY HAVE BEEN OUT TWICE IN PAST MONTH TO TREAT, BUT STILL SEEING ROACHES. TERMITE SERVICE HAS BEEN EXCELLENT.

DALE POWERS WAS THE TECHNICIAN. ARRIVED EXACTLY ON TIME, VERY PROFESSIONAL.

THEYVE DONE A GOOD JOB FOR THE LAST YEAR FOR ME. WE DID HAVE A SMALL MISUNDERSTANDING ABOUT THE CHARGE ON SOMETHING, BUT THEY IMMEDIATELY TOOK CARE OF ME ON THAT. IM VERY IMPRESSED BY THEM.

PHIL CAME OUT AND HE WAS GREAT! HE WENT OVER THE CALL OF DUTY, HE WAS VERY HELPFUL!

WE WILL ONLY HAVE THOMAS GRAY IN TO DO THE CORRECT JOB. SOMEONE ELSE HAD TO COME IN PLACE OF THOMAS ONE TIME AND HE WAS HORRIBLE.

RANDY POLK WAS THE TECHNICIAN AND HE WAS SO VERY NICE. HE EXPLAINED EVERYTHING IN DETAIL THAT I HAD QUESTIONS ABOUT AND DIDNT SEEM TO MIND MY CURIOSITY. HE WAS THOROUGH AND RESPECTFUL OF MY HOME AND VERY GOOD ABOUT COMMUNICATING WHAT WOULD BE COVERED BY THE PROTECTION POLICY AND WHAT WOULD NOT. I WAS QUITE SATISFIED.

ARRIVED EARLY! RETURNED PHONE CALLS PROMPTLY. VERY PROFESSIONAL. FELT GOOD THAT THEY DID NOT TRY TO SELL ME UNNECESSARY SERVICES.

TERMITE AND PEST CONTROL MIGHT NOT BE THE MOST GLAMOROUS THING YOU READ ABOUT AT ANGIE''S LIST BUT IT PROBABLY IS ONE OF THE MOST NEEDED. THE SERVICE I HAVE RECEIVED IN THE PAST 9 MONTHS HAS BEEN REALLY GOOD. WE MOVED INTO A NEW HOUSE IN THE SPRING NEVER THINKING THIS WOULD BE A PROBLEM, BUT WE QUICKLY REALIZED THAT WE NEEDED HELP. OUR CURRENT TECHNICIAN, THOMAS GRAY, IS JUST OUTSTANDING. HE IS VERY KNOWLEDGEABLE, PERSONABLE AND EFFICIENT. WE COULDN?T ASK FOR BETTER SERVICE.

THEY GOT RID OF THE TERMITES I FOUND IN THE YARD AND PROTECTED OUR HOUSE.

IT WAS A JOY TO WORK WITH PEOPLE WHO WERE SO PROFESSIONAL AND SERVICE ORIENTED. I INTERACTED WITH FOUR DIFFERENT EMPLOYEES FROM THE COMPANY AND THEY WERE ALL EXEMPLARY!!!

THEY FOUND TERMITES WHEREAS THE COMPANY WE HAD LAST YEAR DID NOT.

I LOVED MY TECHNICIAN, THEY WERE JUST WONDERFUL AND REAL GREAT TO DEAL WITH. NOT CHEAP, BUT YOU CAN TRANSFER THE SERVICE IF YOU MOVE FOR $60-$75/YEAR. INITIAL COST WAS $1,700 WHICH WAS CHEAPER THAN SOME OTHERS.

COMPANY OVERLOOKED MAJOR HAZARD OF STANDARD WATER.

DID A REAL GOOD JOB, WAS EDUCATIONAL AND NICE. TREATED FOR ROACHES, WE LIVE IN THE WOODS AND DECIDED TO GO FOR A ONE YEAR CONTRACT WITH THEM. TIM EDWARD WAS THE SERVICE TECH.

WE'VE HIRED TERMINIX FOR OUR EXTERMINATING FOR 2 YEARS. HAVE FOUND QUALITY OF SERVICE CAN DEPEND ON THE TECHNICIAN THAT THEY SEND OUT.

MEMBER COMPLAINED ABOUT COMMUNICATION PROBLEMS, MISSED APPOINTMENTS FOR YEARLY TERMITE INSPECTION. NIA -- COMPANY RESPONDED PROMPTLY AND APOLOGIZED WHICH IS WHAT MEMBER WAS HOPING FOR. CONSIDERED RESOLVED.

THEY SPRAYED FOR TINY SPIDERS INSIDE AND OUT.WE LIVE IN WOODS AND THE SPIDERS CAME BCK ABOUT A MONTH LATER, THEY RETURNED AND RESPRAYED FREE OF CHARGE.THEY WERE VERY NICE AND PROFESSIONAL. SAME GUY BOTH TIMES. DID NOT EXPLAIN CONTRACT OPTIONS

SPRAYED FOR INSECTS INSIDE & OUTSIDE- TERMITE PROTECTION.

YEARLY INSPECTION. THEY DON'T CALL YOU BEFORE THEY COME OUT, BUT I'D LIKE THEM TOO.