SouthEnd Painting and Roofing Contractors

Pressure washing went well,..

They were great to work with

All went well. Quick and efficient

Everything went well

Great. .....

Tommy, the estimator was great, even gave me suggestions to keep my costs down. The crew was prompt and very friendly. They did their best to seal off the kitchen (in a very open plan house) so as to limit the dust from the sanding. The work was very good. Only complaint, which may be due to language barrier, was that I asked them to remove all the cork/felt pads on the inner cabinet doors, which the previous owners had painted over, before painting the cabinets. When I inspected after they'd finished the job, I found they didn't do this. But they were all packed up, so I just told them I'd do that part myself. So, I'll need to repaint the round spots after removing the pads. But I'd hire them again. The walls look fabulous, you can't tell there was wallpaper there.

My experience with them was very good. They brought a large crew and finished in 1 day. The house looks great, however a little more attention to detail so that the paint didn't get on the ceiling would have been nice.

THE PAINTERS WERE A LOVELY BUNCH OF GUYS; VERY PROFESSIONAL AND ALWAYS ON TIME. THEY GAVE 110% TO MAKE SURE I WAS HAPPY WITH THE RESULTS. EXCELLENT COMPANY TO DO BUSINESS WITH!

THEY ACCEPTED THE JOB ON MONDAY, I HADN'T HEARD FROM THEM BY THURSDAY AND CALLED (THEY WERE SUPPOSED TO DO IT THE NEXT WEEK). THEY SAID THEY WERE A LITTLE BACKED UP. I CALLED THE FOLLOWING MONDAY AND THEY SAID THEY WOULD DO THE JOB WEDNESDAY. THEY CALLED TUESDAY AND SAID THEY NEEDED TO KNOW THE PAINT COLORS, I WAS EXPECTING THEM TO COME WEDNESDAY, THEY TRIED RESCHEDULING FOR THURSDAY. THEY CAME WEDNESDAY, DID THE JOB. THERE WERE HOLES IN THE WALLS THAT HAD NOT BEEN REPAIRED AND THEY DID NOT CLEAN UP AFTER THEMSELVES. THEY DID FIX THE PROBLEMS AFTER I COMPLAINED AT THE FINAL INSPECTION. I WANTED TO BUY SOME EXTRA PAINT FOR TOUCH UP, AND THEY WERE SUPPOSED TO CALL ME BACK. WE PLAYED PHONE TAG FOR ABOUT A WEEK. I FINALLY CALLED AND EXPRESSED MY FRUSTRATION WITH THEIR LACK OF COMMUNICATION. THEY APOLOGIZED AND SAID THEY'D GET BACK TO ME. THEY STILL HAVE NOT. THEY HAVE NEVER FOLLOWED UP WITH ME, I'VE ALWAYS CALLED THEM. I WOULD NOT RECOMMEND THIS COMPANY.

I FIRST CALLED SOUTH END PAINTING TO GIVE ME AN ESTIMATE ON PAINTING AND REPLACING ROTTING WINDOW FRAMES DURING RENOVATION OF MY HOME. INITIALLY, THEY MISSED THEIR APPOINTMENT, WHICH THREW UP SOME RED FLAGS FOR ME. THERE WAS A SCHEDULING ERROR AND TODD, THE OWNER WAS VERY APOLOGETIC AND GAVE ME AN ESTIMATE IMMEDIATELY. THE GUYS WERE QUICK, EASY AND PRETTY CLEAN AFTER THE JOB. FIRST CLASS OPERATION.

THEY WERE VERY PLEASANT TO WORK WITH. MOST OF THE WORK WAS SATISFACTORY - THERE WERE A FEW MISSED SPOTS, A FEW PAINT DROPS, WINDOWS THAT STUCK, ETC, BUT WITHIN MY EXPECTED LIMITS OF A JOB THIS SIZE.

SOUTHEND OVER INFLATED THEIR MEASUREMENTS.

VERY PROFESSIONAL, AND OVERALL GOOD EXPERIENCE. THEY WERE WILLING TO NEGOTIATE THE PRICE, BUT I WAS ABLE TO GET SOMEONE TO DO A COMPLETE RESTORATION, (VERSUS STANDARD SAND AND PAINT) FOR A RELATIVELY LOW PRICE.

THE OVERALL EXPERIENCE WAS A NIGHTMARE. THEY PROMISE TOP QUALITY WORK AND THAT THEY WOULD GUARANTEE MY SATISFACTION. THEY THEN SENT IN A CREW THAT HAD NEVER DONE DRYWALL WORK BEFORE. THE CREW USED "HOT MUD" TO TAPE AND TOP COAT THE SHEET ROCK. THEY POWER SANDED THE WALLS AND CEILINGS FOR LITERALLY WEEKS TRYING TO GET IT FLAT. THEY NEVER COMPLETED THE JOB TO MY SATISFACTION. THEY THEN WENT BACK AND THEIR WORD. THEY BROKE MY CEILING FAN, SCRATCHED THE OAK FLOORING IN THE HALLWAY AND NEVER OFFERED TO PAY FOR ANY OF IT. MY HOUSE WAS FILLED WITH DUST FROM THE POWER SANDING. TO TOP IT ALL OFF THEY THEN INSISTED ON PAYMENT IN FULL. I ASKED TO DISCUSS A SETTLEMENT, BUT THEY REFUSED AND ARE NOW SUING ME. JUST WHAT I NEED - A LAW SUIT. DO NOT HIRE THIS COMPANY. THEY ARE NOT POORLY SKILLED BUT THEY ARE DISHONEST. OH, DID I MENTIONED THEY POURED PAINT IN THE NEIGHBORS YARD WHEN THEY CLEANED THEIR EQUIPMENT.

JOB 1: OVERALL EXPERIENCE WAS GREAT. ALL WORK WAS DONE ON TIME TO MY SPECIFICATIONS WITHOUT A MESS. I ONLY HAD THE PAINTERS DO HALF OF MY OVERALL PROJECT-YOU NEVER KNOW WHAT KIND OF JOB YOUR GOING TO GET UNTIL THE PROJECT IS OVER AND THIS COMPANIES PRICES WERE VERY COMPETITIVE. THE PAINT THE CREW USED WAS PORTER AND LOOKS GREAT. THE ESTIMATOR (DENNIS) WAS PATIENT AND ON THE HOP FOR A FEW DIFFERENT TYPES OF QUOTES WHICH REQUIRED HIM TO MAKE MORE THAN ONE TRIP. IF YOU FEEL LIKE I DO THAT PAINT JOBS ARE ALL ABOUT THE CREW THEN YOU MAY WANT TO REQUEST THE CREW LED BY FRANCISCO- THIS IS WHAT I DID TO COMPLETE THE OTHER HALF OF MY PROJECT. I GAVE THIS COMPANY MORE BUSINESS WITHOUT GETTING A SECOND ESTIMATE- I WILL POST THE RESULTS WHEN THEY ARE THROUGH. JOB 2: WORK WAS GOOD, I AM HAPPY WITH THE JOB. I DID NOT GET THE CREW I REQUESTED ON MY INVOICE. THE CREW THAT DID COME DID A GOOD JOB.

CAME IN SECOND ON THREE BIDS, WERE VERY CLOSE TO FIRST OVERALL, BUT WE HAD RECEIVED A PERSONAL RECOMMENDATION ON OUR CHOICE.

THE WORKING CREW WAS EXCEPTIONAL. THE SALES PEOPLE OVER-COMMITTED THE CREW IN TERMS OF TIMING.

THE PAINT WAS PEELING AFTER A WEEK, AND IT TOOK 3 WEEKS TO HAVE THEM CALL ME BACK.

WE ARE VERY PLEASED WITH THE WORK THAT WAS DONE AND WILL CALL THEM AGAIN WHEN WE ARE READY TO HAVE THE ENTIRE EXTERIOR PAINTED.

GAVE ESTIMATE, DIDN'T USE BECAUSE THEY WERE ABOUT TWICE AS HIGH AS THE OTHERS I CALLED.

ORIGINAL ESTIMATE WAS SLIGHTLY HIGHER THAN COMPETITOR, BUT WORKED WITH ME TO WIN THE JOB. NO PROBLEMS SCHEDULING THE JOB TO FIT MY AVAILABILITY. TEAM WAS ON TIME, COURTEOUS, AND DILIGENT. TOOK EXTRA STEPS TO MAKE SURE NEW PAINT COMPLETELY COVERED OLD DARK TRIM. TEAM ALWAYS KEPT ME INFORMED ABOUT STATUS OF JOB, START/STOP TIMES, ETC. EXCELLENT PREP AND CLEANUP EFFORTS.

WE HAD A VERY GOOD EXPERIENCE WITH SOUTHEND. OUR CREW WAS VERY GOOD. I DID HAVE TO STAY ON TOP OF THEM THE LAST FEW HOURS THEY WERE AT MY HOUSE TO MAKE SURE THINGS WERE BEING DONE PROPERLY. I WOULD NOT PAY FOR WINDOW WASHING. SOUTHEND WAS NOT VERY GOOD ABOUT GIVING A SPECIFIC DAY THAT THEY WOULD BE COMING. I CALLED NUMEROUS TIMES TO GET A SPECIFIC DAY SINCE I WORK AND I'M NOT HOME ALL DAY.

THEY ARE VERY RESPONSIVE AND SHOWED UP WHEN THEY SAID THEY WOULD. THEY WERE VERY NEAT AND TIDY THE WHOLE TIME THEY WERE HERE.

PROVIDED DETAILED QUOTE. RETURNED TO ANSWER SOME QUESTIONS AS WE COMPARED TO OTHER BIDDERS. VERY COMPETITIVE FOR COMPARABLE WORK. WORKED THEIR SCHEDULE AROUND OUR NEEDS AND BEGAN WORK ON TIME. CREW WAS VERY POLITE, PROFESSIONAL AND NEAT (CLEANED-UP WELL AT THE END OF EVERY DAY). NO DAMAGE TO EXTERIOR SHRUBS, ETC. USED OUR DESIRED COLORS AND MANUFACTURES WHEN REQUESTED. WORKED WITH US WHEN WE CHANGED OUR MINDS ON HOW TO TREAT THE DECK COLOR AND CHANGED FROM ALL STAIN TO A MIX OF SOME AREAS PAINTED AND OTHERS STAINED. RETURNED IMMEDIATELY TO ADDRESS VERY MINOR PUNCH LIST ITEMS.

THEY DID NOT COMMUNICATE WHEN THE WORKMAN WOULD BE HERE TO DO CERTAIN PROJECTS. I THOUGHT THE PRICE WAS EXTREMELY GOOD FOR THE WORK PERFORMED. THE AMOUNT OF TIME AND LABOR THEY PUT IN FOR WHAT WE PAID WAS EXTREMELY GOOD.