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SMITH'S CUSTOM CABINETS & REMODELING

Cabinet Making, Cabinet Refacing and Refinishing, Finished Carpentry and Woodworking,

About us

Serving Charlotte and the surrounding counties since 1972. Specializing in Custom Cabinets and home remodeling.

Business highlights

52 years of trusted experience

Services we offer

CUSTOM CABINETS, HOME REMODELING, BATHROOMS, & CUSTOM BUILT-INS.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.844 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
0%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 26-44 of 44 reviews

CINDY J.
11/2010
5.0
woodworking, home remodeling
  + 0 more
They were fine.
Description of Work: Smith’s Custom Cabinets & Remodeling refinished the hardwood floors on Wednesday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim P.
08/2010
5.0
custom cabinets
  + -1 more
Great person to work with.
Description of Work: Removed desks from one room and rebuilt with new top in another room. Repaired walls and repainted to look like new.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

LORI H.
04/2008
5.0
custom cabinets
  + -1 more
Steve returned our call promptly, came when he said he would, and gave us an estimate in a timely manner. He was unfailingly polite and respectful at all times -- a very nice person. Of the 4 cabinetmakers who came to the house to take a look at the project, Steve was the only one who said with certainty that he could match the finish on the new cabinets to that on our 15+ year old cabinets. This was very important to us! We really liked his can-do attitude because we had been told by everyone else that it would be practically impossible to match the finish. In the course of the project, he came to our house several times to remeasure and help us figure out how best to use the space on the wall, which required an unusual angled configuration. He custom made all the built-ins, like pull-out drawers in the base cabinets. The actual installation went very smoothly and he left everything tidy. We have a full new wall of cabinets and visitors can't tell that it's a new installation.
Description of Work: As part of a partial renovation of our kitchen, Steve removed a large stand-alone pantry cabinet from the kitchen and replaced it with base and wall cabinets that were made to precisely match our other existing cabinets and designed to fill the available space on the wall as efficiently as possible.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

CECILIA C.
03/2008
5.0
furniture repair, cabinet refacing, doors
  + 1 more
Mr. Smith is a true professional. He returned my initial call in a timely manner and came to our home at our earliest convenience. He listened to our ideas and made some very useful suggestions that helped us create our new, modern kitchen. Mr. Smith came in early each morning and stayed on the job until it was complete. We are very pleased with the quality of his work.
Description of Work: Removed existing doors, drawer fronts, and moldings in our kitchen. Installed new cherry doors and drawer fronts. Made four frosted glass panels. Installed European hinges. Replaced crown molding and bull nose molding with cherry moldings. Installed all doors and drawer fronts. Stained new work in the color we chose. Installed new pulls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,245

JUSTIN H.
01/2008
5.0
custom cabinets
  + -1 more
Good.
Description of Work: Built 2 custom cabinets and altered existing cabinets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

sue S.
01/2008
5.0
custom cabinets
  + -1 more
They had excellent service and were very professional. It was a good experience and I would recommend them to anybody.
Description of Work: They did some trim work for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ERRIN M.
11/2007
2.0
custom cabinets
  + -1 more
Mr. Smith arrived promptly to provide an estimate and review the request. Because we planned to cover the fireplace, he expressed some concerns about building the unit because of possible code violations. We assured him the fireplace would not be used and he informed us he could make the cabinet--but we would be responsible for installing it--we agreed. During the follow-up call to obtain the quote--he only provided the quote for half of the job and when asked about the remaining portions of the cabinet---he said he would have to get back to us. He never did!
Description of Work: Requested a Media Cabinet be constructed to retrofit brick fireplace.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
1.0
punctuality
5.0


Response from SMITH'S CUSTOM CABINETS & REMODELING
I, STEVE SMITH, OWNER OF SMITHS CUSTOM CABINET, INC. STAND BY A CODE OF ETHICS AND WOULD RATHER LOSE A JOB THAN TO PUT ANY CUSTOMER IN DANGER. I WENT TO THE ESTIMATE, ON TIME, 90 MILE ROUND TRIP. WHEN THE CUSTOMER TOLD ME THEIR INTENT, TO STICK A TV IN AN OPEN FIRE PLACE BOX, WHICH IS STRICTLY AGAINST CODE, I INFORMED THEM THAT I WOULD NOT EVEN CONSIDER SUCH A CODE VIOLATION. HOWEVER, I LOOKED AT THEIR DRAWING AND GAVE THEM A PRICE ON BUILDING A COMPONENT TO ACCEPT VIDEO EQUIPMENT. I ALSO TOLD THEM I WOULD NOT INSTALL THIS COMPONENT. AFTER QUOTING THE PRICE, SHE STILL INSISTED ON A QUOTE FOR THE REMAINDER OF THE JOB, COVERING THE FIREPLACE. I NEVER QUOTED THE REMAINDER BECAUSE OF THE MISUNDERSTANDING OF WHAT SHE WAS TRYING TO RELATE, WHICH IN TURN GOES BACK TO THE CODE VIOLATION. AS I HAVE RESPONDED TO THIS COMPLAINT, SOLELY DESIGNED TO DISCREDIT MYSELF, MY COMPANY, AND ALL I'VE WORKED FOR. I AM TRULY INNOCENT AND BOUND TO A CODE OF WORK ETHICS.

Jason L.
08/2007
5.0
custom cabinets, woodworking, interior painters
  + 1 more
Steve was amazing. His work is top notch, as well as his attention to detail. He did a great job on the cabinets and was always professional, on time and went above and beyond to make us happy.
Description of Work: Steve built new kitchen cabinetry (approx. 5 1/2 feet wide) for us to match existing custom cabinetry we had. The cabinetry included base and upper cabinets w/ a combination of wood/glass doors and a built in wine rack. He also built 10 new drawers to replace old drawers and touch-up a few areas where our existing cabinet paint was peeling.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

JEAN W.
07/2007
2.0
custom cabinets, custom furniture
  + 0 more
I agreed to the quote and Mr. Smith told me he'd contact me in a month after he finished another job. He never did. I called him over 3 times and to date have not heard back from him. I am VERY disappointed as Mr. Smith appeared to take pride in his work and business.
Description of Work: Mr. Smith quoted a cabinet to go over and around my washer and dryer so that the result would look like and function as a desk/additional counter.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0

$1,900

JOHN H S.
03/2007
5.0
woodworking, home remodeling, cabinet refacing
  + 1 more
I contacted Steve as a result of a search in Angie's List. He responded by phone quickly and came to my home to review the work. He subsequently submitted a proposal which was accepted. The work was performed promptly and was delivered earlier than promised. There was no modification in the price quoted. This was much improved over the past two cabinet makers I had used. I would highly recommend Steve and his company to anyone needing custom cabinetry.
Description of Work: Construction of custom refrigerator panels to match kitchen doors as well as construction of several replacement doors and panels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$765

JERRY P.
03/2007
5.0
custom cabinets, home remodeling, interior painters, cabinet refacing
  + 2 more
Steve was very prompt and did what he said he would do. He stressed that we wanted us to be happy with the result. In fact, he re-painted the cabinets when we thought the original color was too dark. Quality of work was very good.
Description of Work: Refinished kitchen cabinets including adding some cabinet doors with and without glass inserts. Primed and painted all cabinets and installed new hardware.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Richard T.
09/2006
5.0
custom cabinets
  + -1 more
We found Steve Smith to be very professional and respectful. Quotes were on time and the work was done when promised. He is a carpenter and takes care of details. He takes great pride in his work and it shows. We got a "new" kitchen the way we wanted it and organized the way we use it. He listened to what we wanted! When asked, he offered good suggestions. Some were better than our original ideas. We have nothing negative to say. Specify exactly what you want and he will do it, or he will tell you up front that he can't and why. He may have other ideas. Ask!
Description of Work: We removed sections of unwanted kitchen cabinets; moved them to other locations in the kitchen; added two drawers & a shelf for the microwave. Resurfaced the cabinets with Dirch. Made new doors & drawer fronts for all existing cabinets. Put on crown molding & shoe molding. Installed fillers at end of cabinets next to stove. Installed hinges & pulls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,100

LARRY G.
07/2006
5.0
custom cabinets
  + -1 more
Steve is the ultimate professional. He takes pride in his work, calls and follows up when he says he will, and shows up on time. Steve is an experienced cabinet maker and does all of the work himself. He advised us on how he could fix the problems created by our other contractors which was saved us from having to rip out everything and start over from scratch. Steve cost a little more than others we talked to but you get what you pay for and the extra cost was worth it. There were no suprises and the job was completed early.
Description of Work: Built solid stain grade wood cabinet doors, and repaired solid wood desk top and cabinets boxes in a home office. Repaired the damage caused by another contractor and subcontractor that abandoned our project.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

CYNTHIA C.
04/2006
5.0
custom cabinets, custom furniture
  + 0 more
Steve is courteous, professional and does beautiful work. Every piece of wood in the unit was crafted by him, none of it was prefabricated. Steve was very good at staying in communication during our project, and very easy to reach if we had questions. He gave us an 8-week time frame and was installing it in 5-weeks. We were very impressed. After the knobs and handles arrived that I ordered online he even came back down to do the installation himself.
Description of Work: Steve built a cherry shelf & cabinet unit for our study, which included a center desk. The whole unit is approx. 144''x77''.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,865

FRANCES A.
12/2005
5.0
cabinet refacing
  + -1 more
I CAN'T SAY ENOUGH GOOD THINGS ABOUT STEVE. HE DID A WONDERFUL JOB ON OUR CABINETS. OUR KITCHEN LOOKS WONDERFUL. STEVE WAS GREAT ABOUT MAKING SURE HE LOCKED UP THE HOUSE WHEN HE LEFT. HE ALWAYS LEFT THE KITCHEN CLEAN WHEN HE LEFT AND HE WAS REALLY GOOD ABOUT WORKING AROUND THE OTHER CONTRACTORS WE HAD COMING IN. HE DID GREAT WORK FOR THE PRICE HE QUOTED AND FINISHED WHEN HE WAS SUPPOSED TO. WE COULDN'T BE HAPPIER.
Description of Work: COMPLETELY REFACED OUR WHITE KITCHEN CABINETS W/ STAINED MAPLE RAISED PANEL CABINETS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

ANN A.
10/2005
5.0
cabinet refacing
  + -1 more
THEY WERE EXTREMELY REASONABLE! THEY ARE THE MOST COOPERATIVE, THEY LISTENED AND DID EXACTLY AS I ASKED THEM TO DO. THEY ALLOWED ME TO DO THE THINGS MYSELF THAT WOULD SAVE ME MONEY LIKE PAINTING THE BOX OF THE CABINET ETC.
Description of Work: KITCHEN CABINET REFACING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHAEL K.
07/2005
5.0
woodworking, cabinet refacing
  + 0 more
STEVE DID A GREAT JOB AND ON SCHEDULE. THE WORK WAS BEAUTIFUL, AND MATCHED THE EXISTING STAINED CABINETS BEAUTIFULLY.
Description of Work: A BUILT-IN SHELF UNIT, A BUILT-IN DESK WITH SHELVES, STAINING A FIREPLACE MANTEL, AND REFACING A BATHROOM VANITY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

STUART G.
06/2005
5.0
cabinet refacing
  + -1 more
I STARTED WITH THE KITCHEN AND THE MAN WANTED HALF THE MONEY UP-FRONT. HE WAS VERY HONEST, ALTHOUGH I HAD SOME CONCERNS. HE LET ME GO TO A CUSTOMER'S HOME AND SEE HIS PREVIOUS WORK. THIS MADE ME FEEL MORE COMFORTABLE GIVING THE UP-FRONT MONEY. THE PRICE WAS LESS THAN OTHER ESTIMATES, BUT THE SAME QUALITY. THE OWNER DOES THE WORK, AND HE IS A MASTER CARPENTER. WHEN I STARTED THE PROJECT, I HAD NO INTENTIONS OF DOING MY BATHROOMS, WHEN I SAW THE KITCHEN WORK, I LIKED IT, AND WENT AHEAD AND ASKED HIM TO MODERNIZE THE BATHROOMS.
Description of Work: RESURFACED KITCHEN CABINETS WITH HARDWOOD, ALSO DID BATHROOM CABINETS AND DOOR FRONTS, TO MODERNIZE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

B W.
02/2005
5.0
cabinet refacing
  + -1 more
VERY PLEASED WITH MR. SMITH WORK VERY PROMPT, FRIENDLY AND PROFESSIONAL. THIS IS THE SECOND TIME HE HAS DONE WORK FOR ME. HE INSTALL THE LAMINATE CORNER TOPS PREVIOUSLY.
Description of Work: REFINISHED THE KITCHEN CABINETS...SANDED, STAINED AND INTSTALLED OWNER PROVIDED HARDWARE AND ADDED CROWN MODELING IN KITCHEN

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600
    • 1
    • 2(current)

Contact information

2637 DUNLAVIN WAY, Charlotte, NC 28205


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Cabinet Making,
Cabinet Refacing and Refinishing,
Finished Carpentry and Woodworking,
Kitchen and Bath Remodeling,
Furniture - Custom Made,
Interior Painting,
Doors,
Furniture Refinishing and Repair,
General Remodeling

FAQ

SMITH'S CUSTOM CABINETS & REMODELING is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

SMITH'S CUSTOM CABINETS & REMODELING accepts the following forms of payment: Check
Yes, SMITH'S CUSTOM CABINETS & REMODELING offers free project estimates.
No, SMITH'S CUSTOM CABINETS & REMODELING does not offer eco-friendly accreditations.
No, SMITH'S CUSTOM CABINETS & REMODELING does not offer a senior discount.
No, SMITH'S CUSTOM CABINETS & REMODELING does not offer emergency services.
No, SMITH'S CUSTOM CABINETS & REMODELING does not offer warranties.
SMITH'S CUSTOM CABINETS & REMODELING offers the following services: CUSTOM CABINETS, HOME REMODELING, BATHROOMS, & CUSTOM BUILT-INS.

Contact information

2637 DUNLAVIN WAY, Charlotte, NC 28205


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed