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SMITH'S CUSTOM CABINETS & REMODELING

Cabinet Making, Cabinet Refacing and Refinishing, Finished Carpentry and Woodworking,

About us

Serving Charlotte and the surrounding counties since 1972. Specializing in Custom Cabinets and home remodeling.

Business highlights

52 years of trusted experience

Services we offer

CUSTOM CABINETS, HOME REMODELING, BATHROOMS, & CUSTOM BUILT-INS.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.844 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
0%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 44 reviews

Terence M.
06/2013
5.0
custom cabinets, woodworking
  + 0 more
Mr. Smith arrived with his son and install the cabinets in the time frame as was promised in the contract. They performed the clean up and touch up as needed. Mr. Smith was nice enough to work on some minor addition (reinstalling and repainting my based board) that was not detailed in our contract. Overall, I was very pleased with the work.
Description of Work: Built two shelves and install crown molding in two rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,000

HOLLY & MATT S.
03/2013
5.0
custom cabinets
  + -1 more
Provided estimate and drawings only
Description of Work: Helped me design and solve a storage problem in our eaves. We just haven't been able to go forward with project as other things have come up.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Zac C.
12/2012
1.0
custom cabinets
  + -1 more
I am not sure if this person is still in business but they should not be. We paid for hanging the refinished cabinet hard ware up front (Our mistake) Steve never would come back with in a timely manner to finish the job. He also left cigarette butts on my front porch. Steve also never bothered to pick up scrap wood left from the job. Do not hire this person. If I pay for something and never receive it I consider that robbery..
Description of Work: Reconfigured cabinets in kitchen and added a cabinet and drawers.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,850

Response from SMITH'S CUSTOM CABINETS & REMODELING
In regards to my customers complaint, I deeply apologize for not completing the job. This is not an excuse, During waiting for my customers to finish painting the doors, my wife of 30 years passed away unexpectedly at 52 at home. This has devestated me much like it would anyone, I have unfortunatley been grieving the last 9 months and had not yet returned to work.The claims against me are just in not finishing the job.Slandering me on the debris is another. I strive on my cleanliness and the " debris" was a peice of plywood asked to be left by the customer. The cigarette may have fallen out of my shirt pocket as I was getting other debris up. These things can not be taken back, but also shouldnt take away from any craftsmanship. I have never left a job unfinished in 41 years, and this is not what kept my business an Angies List Super Service Award Winner 3 of 5 years, or a company since 1972, I wish I could have had the doors back in a timely fashion to finish the job. I want all my future angies customers and my disatisfied customer, to know , I am now mentally and physically able to start again. Pain/Grief can be a long terrible thing. I look forward to being able to providing excellent service in the future. Thanks to all my valued customers in the past that called and were there in thought in my grieving time. Sincerely, Stephen R Smith Smith Custom Cabinets Since 1972

Jeremy S.
06/2011
1.0
custom cabinets, home remodeling
  + 0 more
He did a really bad job re-facing my kitchen cabinets. Some of the doors have cracks on them and refused to fix. He used screws that were too long for the drawers and did not even want to shorten them. Overall, it looks worse than it did before and I need to find someone else to do the job again. Don't waste your money.
Description of Work: Re-facing kitchen cabintes.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,500

Response from SMITH'S CUSTOM CABINETS & REMODELING
In response to the member's comments and your complaint, you never one time called me to correct any problems you may have had. I did my work correctly and as far as using too long of screws, I explained by changing drawer fronts from solid type to shaker style that the screws would not support flip out trays at sink. So I ran the screws through sacrificing the drawer front. Then after showing the procedure I made another drawer front no charge. Since I never met with member's husband, only the member, the member was very satisfied. I was never contacted for any type of complaint, therefore never had a chance to discuss any matter or rectify any problems. Steve Smith, Smith's Custom Cabinets, Inc.

jonathan H.
05/2011
5.0
custom cabinets, cabinet refacing
  + 0 more
Steve Smith does excellent work. The work he did for us displayed excellent quality and craftsmanship. Steve did the work for us on time, and on budget. He was professional and courteous at all times. We were also having our counter tops replaced and Steve spoke directly to the counter top company to explain to them what they would need to do to ensure the counter top measurements were correct to match the new cabinet for the refrigerator. We will use him again within the next year or so to do some bathroom cabinet work. I highly recommend Steve Smith if you have cabinet work that needs to be done right.
Description of Work: Sanding and repainting of all kitchen cabinets. Created a custom new cabinet for our new fridge, including re-do and extension of crown moulding around the ceiling. Also created new decorative supports beneath island in kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Sonjia P.
04/2011
5.0
custom cabinets, custom furniture
  + 0 more
It was great! He told us he doesn't do too much design, but if we could explain what we wanted, he could build it. He certainly followed through. We told him what we wanted, including glass shelves about 36" long. Smith was concerned with glass shelving that long, because there was a possibility that the middle of the shelf could end up sagging, which would cause it to break. Although we were willing to change our design a bit, Smith did the research, and ended up telling us that he could do it the way we originally designed it! He was very true to his word regarding the start and finish date. It's been two years, and that build in still looks brand new, including the glass shelves.
Description of Work: Smith's Cabinets provided us with a custom built-in in our family room. There are cabinets with shelves and doors below, a drawer to hold our electronics and chargers (which works great, and keeps the cord clutter neatly tucked away), and glass shelves above. Smith painted the entire thing, too.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

JERVEY & STEPHANIE H.
04/2011
5.0
woodworking
  + -1 more
Steve was very prompt and courteous. He did a wonderful job and I would most definitely use him again.
Description of Work: Steve rebuilt one of our cabinets and made molding to go around the base of our cabinets. He made both from scratch, with complete craftsmanship.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

VASANT A.
03/2011
5.0
custom cabinets, woodworking
  + 0 more
I had taken quotes from multiple companies but in the end chose Steve's custom cabinet due to references. His workmanship, attention to detail is excellent. He was very competetative in terms of pricing and did the job as promised. Quickly, efficiently and with high quality.
Description of Work: Steve removed old cabinet and replaced it with a new one. He built custom sliding drawers inside.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

TOM H.
01/2011
5.0
cabinet refacing
  + -1 more
We didn't use him. I spoke with him on the phone and he was great. We ended up getting new cabinets but if we had decided to reface them we would have used him. He was very helpful and he seemed very reasonable. He talked through all the questions and was pretty detailed in getting information from us. It was a pretty good estimate and he didn't even come out. He talked me through the process of refacing the cabinets. He was very professional and I would definitely call him again.
Description of Work: We got an estimate from Smith's Custom Cabinets & Remodeling to reface the kitchen cabinets.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melanie C.
01/2011
5.0
custom furniture
  + -1 more
The table is wonderful! Exactly what I wanted, beautifully made and so much better than anything I could have bought off-the-shelf, so to speak. I look forward to using Steve again in the future, and I highly recommend his services to anyone seeking top quality custom made furniture.
Description of Work: Steve built a sofa table to my specifications.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$975

JUDITH R.
11/2010
5.0
custom cabinets, woodworking, cabinet refacing
  + 1 more
Steve Smith is extremely easy to deal with, easy to reach, and returns calls promptly. He is punctual and courteous. Many people told me that if I tried to add crown molding to my old oak cabinets "it would never match" Well, Steve Smith proved them wrong. He custom made the crown mold with oak and custom matched the stain perfectly. The finished product looks as if it has always been there with the original cabinets. Steve is a master in his field. A little more than I wanted to spend but to get a perfect match is more than I expected so it was worth it. Furthermore, I had already learned that molding itself is expensive no matter where I searched. I wouldn't hesitate to hire him again for any woodworking I might need.
Description of Work: custom made crown molding for my old oak kitchen cabinets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$565

Andrew & Cindy B.
11/2010
5.0
home remodeling
  + -1 more
He is great. He fixed a cabinet and a door. He made the door swing out. He fixed it differently. He was really fast and he did a great job. He was really friend and very nice. He was a little expensive, but it was worth for the work he did. I will use him again in the future.
Description of Work: I used Smith’s Custom Cabinets & Remodeling for kitchen remodeling, a couple of months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca Y.
08/2010
5.0
custom cabinets
  + -1 more
Steve returned my call promptly and gave us a quote on the job right away. His quote was competitive, and he assured us he could finish the job within the next couple of weeks. He did a fantastic job -- we were really pleased with the results! Plus when he encountered difficulty getting the armoire up the stairs to the bedroom, he and his brother lifted the entire thing over the side of the house up onto the 2nd floor and carried it in through an upstairs door instead.
Description of Work: Steve constructed a built-in armoire for our master bedroom off-site, then installed it in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

ANN A.
07/2010
5.0
woodworking, home remodeling, interior painters, cabinet refacing
  + 2 more
Steve Smith was excellent and my cabinets are beautiful. Their prices are good and their quality is excellent. They are on time and very professional.
Description of Work: They refaced and painted our kitchen cabinets and put in completely new bathroom cabinets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Veda W.
04/2010
5.0
custom cabinets
  + -1 more
Steve did a great job. He made and installed cabinets above our washer/dryer. Also, he made a built in cabinet/coat rack with cubbies and a bench for the mud room space. He made the cabinets from a picture we gave him and it looks exactly like we wanted. He came out quickly to give an estimate and completed the work faster than we expected. After several months, we decided that the cabinets above the washer/dryer were too high, and he came back the next day to lower them for a nominal price. Overall a great experience. We would definitely use him again.
Description of Work: Steve custom made cabinets in our laundryroom/mud room, and made a repair to a kichen cabinet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

BILL W.
03/2010
5.0
custom cabinets
  + -1 more
Extremely Well! Steve is punctual for every appointment he makes and does excellent work. He custom designed cabinets following sewage damage in a downstairs rec room and vanity to our specifications and design ideas. The countertop was stained butcher block and fits perfectly in spite of the fact that the corner is obviously not square. His work significantly improved the look and feel of this room - essentially changing a "kids" room into a room that matches the quality and feel of the rest of the house. We would recommend him without reservation and hope to use him when we are able to afford re-working cabinets in the more formal areas of our house.
Description of Work: Design and Install approximately 12' Custom Cabinets and Countertops in Rec Room plus a vanity in adjacent 1/2 bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,450

Melanie C.
03/2010
5.0
custom cabinets
  + -1 more
Steve is a man of few words but he is an amazing cabinet maker. He could not have built a better-fitting cabinet if he had done it on site. It is exactly what I wanted. The quality is amazing. He suggested amendments to my original design that improved the functionality. I will definitely hire him again, and will probably have him build a desk for me in a few months. I recommend his work without reservation.
Description of Work: Steve built a cabinet from my design and his measurements. He matched the color of existing cabinetry but exceeded the quality of the other cabinets. He had to fit the new cabinet into a very limited and exact space and it was perfect. He removed baseboard molding and adjusted an outlet to fit in the cabinet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

WILLIAM D.
11/2009
5.0
custom cabinets, woodworking
  + 0 more
I was very pleased with Mr. Smith's work. The quality of superior and he finished the project well within the the specified time period. He was also friendly and courteous. I highly recommend him.
Description of Work: Mr. Smith designed and built custom cabinetry for a sub zero wine refridgerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

LYNDA R.
11/2009
5.0
custom cabinets
  + -1 more
He came out promptly, measured and gave a quote. He returned after a few days to install the shelves we needed. They were very professionally done. He wanted to make sure we were satisfied, even installed a new grommet on site where we needed one. Also adjusted old shelf holders to make them easier to use.
Description of Work: Steve installed two new shelves in one cabinet and a new insert with shelves for another.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$665

Lee Ann S.
04/2009
5.0
custom cabinets
  + -1 more
Sorry for the extreme delay in submitting this report. Steve was unbelievable. The project started back in Sept. '08 when he came out to our newly purchased home to take measurements. A week or so later, we met back at the house to review his plan and pricing. It was then that I asked to increase the hole for the TV to accommodate a 60". Throughout the entire process, he was very professional and extremely customer service oriented. It took him a few days to install the unit into the home b/c of its size. The stain he helped us select matches our furniture, we purchased a sink and knobs separately and he installed them both. My wife and I couldn't be happier with the finished product and we receive many compliments from friends and family once they see his finished work.
Description of Work: Steve built a custom-made wall unit for our sun room using maple wood and staining it to match our furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Kathy F.
03/2009
5.0
custom cabinets
  + -1 more
He did a great job. I thought the price was high, but I didn't have that much to compare it to. We were happy with the finished job. He cleaned up his mess. He actually drilled holes in the wrong spot, but he fixed it so well we couldn't find where the holes were.
Description of Work: Smith's Custom Cabinet & Remodeling installed two vanities for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,660

NANCY W.
12/2008
5.0
cabinet refacing
  + -1 more
He did a beautiful job. He carved it from scratch. He stained it exactly right. The other work I saw was fantastic. He recreated everything to match the other doors. He was one time and did what he said he would.
Description of Work: One of the cabinet doors was broken and he was the only one who could match it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Troy P.
12/2008
5.0
custom cabinets
  + -1 more
They did an excellent job. They were done in one day. It was a small job, so it was a very quick turnaround. I am happy with how it looks and the cabinet still functions properly.
Description of Work: They removed one cabinet and shortened it by about six inches so that I could get a microwave to fit in over the stove.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Andrew & Cindy B.
09/2008
5.0
custom cabinets
  + -1 more
Steve did an excellent job. Not only was he a joy to work with, he is an excellent craftsman. We have unusual, custom wormy maple cabinets in our kitchen and Steve was able to identically match the finish so that the modifications looked as if they have been there since the beginning. I was extremely pleased with the work Steve performed.
Description of Work: Made new doors and resized a cabinet over the refrigerator, built a custom base cabinet for a built-in oven, added a trim piece to the bottom of all cabinets to conceal newly added under cabinet lights.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

MARK J.
05/2008
5.0
cabinet refacing
  + -1 more
He provided excellent service. He seemed to be very flexible with my schedule and he cleaned up after himself.
Description of Work: He used existing cabinets, but refaced cabinets and drawers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000
    • 1(current)
    • 2

Contact information

2637 DUNLAVIN WAY, Charlotte, NC 28205


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Cabinet Making,
Cabinet Refacing and Refinishing,
Finished Carpentry and Woodworking,
Kitchen and Bath Remodeling,
Furniture - Custom Made,
Interior Painting,
Doors,
Furniture Refinishing and Repair,
General Remodeling

FAQ

SMITH'S CUSTOM CABINETS & REMODELING is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

SMITH'S CUSTOM CABINETS & REMODELING accepts the following forms of payment: Check
Yes, SMITH'S CUSTOM CABINETS & REMODELING offers free project estimates.
No, SMITH'S CUSTOM CABINETS & REMODELING does not offer eco-friendly accreditations.
No, SMITH'S CUSTOM CABINETS & REMODELING does not offer a senior discount.
No, SMITH'S CUSTOM CABINETS & REMODELING does not offer emergency services.
No, SMITH'S CUSTOM CABINETS & REMODELING does not offer warranties.
SMITH'S CUSTOM CABINETS & REMODELING offers the following services: CUSTOM CABINETS, HOME REMODELING, BATHROOMS, & CUSTOM BUILT-INS.

Contact information

2637 DUNLAVIN WAY, Charlotte, NC 28205


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed