SiteOne Hardscape Centers offer a diverse selection of landscape and hardscape materials designed to assist you with all of your landscaping needs. SiteOne Hardscape Centers are committed to providing outstanding products and customer service to both our professional contractors and do it yourself homeowners. We encourage you to find out the difference for yourself by visiting one of our yards, it's a great experience.
Not much to tell. Showed up on time, delivered the stone quickly and neatly. We've used them before and they have, in the past, done a slow release delivery that turned out as good as having it graded. Our driveway needed some serious grading this time so they just dumped so that the feller grading it could get to it. all in all a good job.
Description of Work: Delivered a truckload of gravel for our driveway.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
TODD A.
02/2011
5.0
mulch
+ -1 more
The last time I paid them $125. We like the quality that we get every time we use them. We can find good coupons and my husband asks me to use them. They are close to our house. When we buy stuff, even our neighbors buy things from them. So they offer to deliver the stuff to us and instead of charging the normal $40, they divide it between all of us.
Description of Work: I use Blue Max Materials. I use them for personal use and also to buy the landscaping material for the neighborhood. The last time I used them was in September to buy materials for the neighborhood.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
KENNETH B.
11/2010
5.0
mulch
+ -1 more
I bought in person the first three times at the Westinghouse Road site, then over the phone the fourth time. Delivery was scheduled right then, at times that were convenient for me, and deliveries were all made as promised. I am very satisfied with Blue Max, and will certainly buy from them again.
Description of Work: I bought 22 tons of uncleaned fill dirt, 4 tons of stacking stones, and 30 cubic yards of mulch. I bought it over a two month period, had it delivered one truck-load at a time, as I had to spread it myself on weekends.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
BRIAN R.
10/2010
5.0
landscaping, mulch, pavers, gravel
+ 1 more
They are very professional and courteous. The supplies are a good bargain.
Description of Work: They have delivered mulch and I also purchased decorative gravel from them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daren M.
09/2010
5.0
pavers, gravel
+ -1 more
I paid around $200 for that tea gravel. They were super and I would definitely use them again and recommend them highly. They were quick to respond to my request and came in two days of me calling. They were on time, were very professional and provided exactly what I asked for.
Description of Work: I used Blue Max Materials 2 weeks ago for a load of tea gravel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Brooke B.
08/2010
5.0
mulch
+ -1 more
Punctual service, delivery was made within the week. I left note for delivery person as to where to put mulch (was not able to be home for delivery), and they complied with request perfectly. Would recommend again!
Description of Work: 10 cu yd of mulch delivered to house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
LAUREL E.
07/2010
4.0
pavers, gravel
+ -1 more
Not a lot to tell. He showed up with a load of gravel, delivered it as described above. No fuss/no muss.
Description of Work: We ordered a load of gravel. Blue Max only delivers but on this occasion and one other, the driver did a "slow-release" and let if fall along the length of the driveway in such a way as to not need any grading. They were not obligated to do this but they did it anyway.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
RODNEY H.
05/2010
5.0
mulch
+ -1 more
They were on time, professional and polite. This delivery was the second delivery they had done to my residence. I enjoyed working with thier staff very much and would use them without hesitation for large amounts of these materials.
Description of Work: Blue Max delivered 3 yards of compost and 4 yards of double hammered hardwood mulch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Erin K.
05/2010
5.0
hardscaping, mulch
+ 0 more
The experience was great. I went to Blue Max Materials in Indian Trail to gather ideas. The showroom displays all the paver types and colors. They provide me estimates based upon my square footage for all the materials and provided me and easy to understand pricing guide. What was even better the paver expert provided me a low-cost contact to install the patio for me. Blue Max delivered the materials to the location in my yard that I requested and the quality of material is superb. I have used their much for a couple of years now (double-hammered) and it is the best conditioner for your plant beds and the color looks great.
Description of Work: I ordered mulch my entire yard ..3 acres and large beds (one full truckload) and materials to build a paver patio: pavers, base, sand, snap-edge, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Janet and Ed E.
04/2010
5.0
mulch
+ -1 more
Fine- Called, placed order, set up delivery date. Materials delivered on time
Description of Work: Mulch landscape materials delivered to home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Jim B.
04/2010
5.0
hardscaping
+ -1 more
Excellent input and service throughout the project.
Description of Work: Assisted with selection and delivery of materials to build landscape wall.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
michelle F.
04/2010
1.0
mulch
+ -1 more
When I spoke to Eric today, I told him I was buying mulch for the first time. He told me the price of a couple of different products and then I asked him to tell me which product he thought was best. His response was "I can't make a decision for you on what kind of product to buy for your house". I told him that I was not asking him to make a decision for me...I was asking for his professional opinion. As a first time homeowner I was looking for someone to educate me on the products available...I obviously will not be doing business with Blue Max. It's unfortunate that Eric and Blue Max think it is acceptable to speak to their potential female clients in this way!
Description of Work: I called for an estimate on mulch and spoke to Eric.
Rating Category
Rating out of 5
professionalism
1.0
Response from SiteOne Hardscape Center
As the owner of Blue Max Materials, I am very concerned about the member’s comments regarding her mulch inquiry. We deal with hundreds of homeowners daily and for the most part, those homeowners refer their friends and neighbors to us. Blue Max Materials offers close to a dozen varieties of mulches; we can attempt to describe them verbally and by showing pictures on our website, but it is very difficult to portray an accurate description of each mulch’s color, size and texture without seeing it first-hand. It is especially difficult to describe most of our products, including mulches, over the telephone to a first-time buyer. We normally suggest that a first-time buyer visit one of our locations to physically see and touch our mulch choices. Similar to choosing flowers or shrubbery, choosing a mulch can be so discretionary to the homeowner, and we try to stay away from choosing a particular species or color for someone. Not all of our employees are seasoned veterans, so we try to use any unusual situations that may arise regarding quality of products and/or customer service to create a learning illustration as to how to properly handle uncomfortable and sensitive issues in the future. There are times when I personally have become frustrated with a buying situation and, as a business owner, I try to resolve those frustrations through a manager in lieu of a sales representative of that particular company. I can assure the member that her concerns would have been promptly addressed had she asked to speak with a manager, and while we may not have satisfied her request for choosing a mulch, we would have dealt with any concerns that she had about our customer service. I invite the member to call me personally and discuss the situation. It is Blue Max’s intention to make every customer’s buying experience a positive one that they would tell their friends and neighbors about. While we are not perfect, we strive toward perfection each and every day. Michael M. Bishop, President Blue Max Materials, Inc.
Matthew H.
10/2009
5.0
mulch, pavers, gravel
+ 0 more
I had a great experience with Blue Max. I spoke to a woman named Myra during my preliminary call. She helped me determine the materials and quantities I would need for my project based on the specs I gave her. I placed the order the next day and it priced out as quoted. The delivery showed up exactly as scheduled a couple days later. The delivery guys get bonus points for a couple reasons. One, they used a tarp I had left out to cover the materials even though I forgot to leave a note for them to do so. That kept the topsoil from turning into mud when it rained later that day. Two, they placed the topsoil at the top of my sloped driveway and the screening at the bottom, meaning that any water that got under the tarp was more likely to wet the screening than the topsoil. The measurements of materials ended up being nearly perfect. We underestimated by a little bit, but that was much better than having materials left over that I wouldn't know what to do with. I had to buy a few bags of paver sand from Lowe's to finish the project but that was no big deal. The whole transaction was much less expensive than buying the same materials from Lowe's, and much more convenient since the materials were delivered instead of me having to haul them myself.
Description of Work: I ordered crush 'n run (ABC) gravel, washed screening, and edging for a paver patio project in my back yard. I also ordered Lawn Max (topsoil) to build up the yard around the patio so that water would drain away from it. My order was placed through the Pineville location.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Wesley M.
10/2009
1.0
mulch, pavers, gravel
+ 0 more
The salesperson misrepresented the characteristics of the gravel she sold me. As a result, they delivered 34 tons of the wrong stuff. They refused to acknowledge any wrongdoing. The transaction resulted from a misrepresentation by the salesperson.
Description of Work: Improper sale and delivery of gravel
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,300
Michael H.
09/2009
5.0
pavers, gravel
+ -1 more
The price that I paid for the supplies was not bad and they helped me save some money. The service provided by them was awesome and they helped me with whatever I needed. They also had a good selection. They had a stock of the materials that I needed and everything that I bought from them was of good quality. They were very responsive, as I spoke to them at 2 o’clock and at 5 that afternoon I had my stuff delivered to my house. So, it was much better than what I expected. They were very polite and got the job done on time. I will use them again in the future, as I will probably call them back within a month to purchase some more supplies.
Description of Work: I went to Blue Max to purchase some materials for my yard about 2 or 3 months ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
CHARLIE S.
07/2009
5.0
pavers, gravel
+ -1 more
They hauled the materials here. They were very professional and very well priced. They were well organized.
Description of Work: I bought some river rock landscaping materials from them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
PAUL C.
07/2009
5.0
pavers, gravel
+ -1 more
The service was good and efficient.
Description of Work: They redid driveway with stones.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
TERRI E.
08/2008
4.0
mulch
+ -1 more
They arrived later than expected, but on the day they promised. Mulch was as expected. I thought it was a little expensive for the mulch and the delivery, however I wasn't able to locate any alternatives.
Description of Work: They delivered a truckload of Cedar Mulch
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$678
JERRY P.
07/2008
5.0
pavers, gravel
+ -1 more
No issues, very helpful in selecting the right product, punctual on delivery.
Description of Work: Purchase and delivery of stone for walkway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
SALLY G.
07/2008
5.0
mulch
+ -1 more
We initially had set up delivery for gardening mulch but changed to playground mulch after a friend's playground accident. There was no problem changing the mulch type and quantity. They were out of playground mulch at the time, but informed us that it would be available the following week. Early the following week, my door bell rang in the afternoon and there was the Blue Max delivery truck waiting out on the road. Neither my husband nor I had received a call regarding the delivery. Typically this would not be a problem, however we have two very separate driveways. Had the mulch been delivered to the wrong driveway, it would have been a huge issues. I'm glad I happened to be home. Otherwise, the driver was very professional and friendly. He made sure the mulch was right where we needed it. We are also pleased with the quality of the mulch. A neighbor purchased mulch from a different provider and it is not as nice.
Description of Work: Delivery of 9 cubic yards of playground mulch to rear driveway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$450
DAVID C.
06/2008
5.0
mulch
+ -1 more
They delivered the dirt and mulch on time and placed it where I wanted it. They delivered it within 24 hours. It is excellent quality. Excellent service.
Description of Work: They delivered topsoil and mulch on four occasions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Janice S.
06/2008
5.0
mulch
+ -1 more
We went to the facility and I chose hammered hard wood mulch. They delivered it within 48 hours. The staff was very friendly and helpful. Excellent service provider and company.
Description of Work: They delivered about 1000 pounds of hammered hard wood mulch. They placed it in the drive way.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
HUGH G.
06/2008
5.0
pavers, gravel
+ -1 more
We purchased in the late afternoon and it arrived early the next day. They came earlier than scheduled and placed it exactly where I wanted it. This our second time using there service. This an excellent company and I would recommend them to anyone.
Description of Work: They delivered a North Carolina natural stone. Around 2000 pounds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
John R.
06/2008
5.0
pavers, gravel, mulch, hardscaping
+ 1 more
They have everything I could need. They have an accommodating delivery schedule. They have a yard where you can pick out items. They are very knowledgeable.
Description of Work: They delivered mulch, stones, gravel, and paver stones. They have installed a block wall as well.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
GREG J.
06/2008
5.0
mulch
+ -1 more
About a year and half to two years ago we went to the facility and needed a specific type of mulch. The had the product we were looking for. They delivered it the next day. The service was great. Excellent company.
Description of Work: They delivered gardening\landscaping mulch.
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Service Categories
Mulch and Topsoil,
Stone and Gravel,
Pavers and Hardscaping,
Landscaping,
Accountants/Tax Consultants,
Concrete Pouring and Repair
FAQ
SiteOne Hardscape Center is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 4:30 PM
Tuesday: 7:00 AM - 4:30 PM
Wednesday: 7:00 AM - 4:30 PM
Thursday: 7:00 AM - 4:30 PM
Friday: 7:00 AM - 4:30 PM
Saturday: 7:30 AM - 12:00 PM
SiteOne Hardscape Center accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, SiteOne Hardscape Center offers free project estimates.
Yes, SiteOne Hardscape Center offers eco-friendly accreditations.
No, SiteOne Hardscape Center does not offer a senior discount.
No, SiteOne Hardscape Center does not offer emergency services.
No, SiteOne Hardscape Center does not offer warranties.
SiteOne Hardscape Center offers the following services: Landscaping. Hardscaping. Mulch & Topsoil. Stone & Gravel. Concrete- Pouring & Repair.