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Ricky's Onsite Services

Lawn Mower & Power Tool Repair, Knife sharpening

About us

Onsite service and repairs for all make and models of lawn mowers, trimmers, blowers, chainsaws and garden tools sharpening.

Business highlights

25 years of trusted experience

Services we offer

Onsite repairs, service & blade sharpening for all make & model lawn mowers, general repairs for string trimmers (weed eaters), chainsaws, B/P & H/H blowers & other lawn & garden tools

Services we don't offer

Pickup & delivery

Amenities

Warranties
Yes


Accepted payment methods

Check

Reviews

4.9340 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
2%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 340 reviews

Jerry S.
05/2015
5.0
lawn mower repair
  + -1 more
I contacted Ricky late Monday and he came to the house Wednesday. I had put a mix of gas and oil into my 4 cc trimmer. Ricky drained the oil and gas, cleaned the carburetor and lines. New oil and gas and it started right away. Very thorough and professional. Ricky had worked on my cub cadet riding mower previously. Highly recommended.
Description of Work: He repaired my gasoline string trimmer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Erin G.
04/2015
5.0
lawn mower repair
  + -1 more
Overall an A+ experience. Ricky made himself available after normal business hours so I could work a full day at the office and have my pressure washer repaired at my residence. He was punctual, professional and personable. It took 45 minutes to repair the machine, and it is in good working order. Overall a completely hassle free experience and would call Ricky back for any future issues with any of my small engine machines.
Description of Work: Repaired a gas powered pressure washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Stephen E.
04/2015
5.0
lawn mower repair
  + -1 more
Returned call quickly - tried to diagnose over the phone and provided a number of "self serve" options. I realized the work needed was beyond my capabilities and Ricky was able to come out within a few days. He is professional, friendly, and obviously very knowledgeable. Neighbor saw him working on my mower and came over to ask his help when he was done with me. Great experience.
Description of Work: Fixed mower engine that was not starting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Paul L.
04/2015
5.0
lawn mower repair, sharpening
  + 0 more
It was great. I would highly recommend Ricky to anyone. He came out to my house, brought the lawn mower around to the front, changed the oil, had a look at the air filter, propped it up and removed the blades and sharpened them. After he finished his work, he promptly cleaned up everything and talked to me about the condition of my mower, how to maintain it for the longest service life, and gave me a few tips. Afterwards, we stood around talking for a bit, getting to know each other. He was a pleasure to work with. His service is invaluable for those of us who do not own a truck or a trailer with which to take our mowers to a local shop.
Description of Work: Inspect riding mower, change oil, sharpen blades, inspect air filter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Christine D.
04/2015
5.0
lawn service, lawn mower repair
  + 0 more
heinrich had the insight to bring new shaft and new washers and bolt with him.i was glad he did because the washers and bearing were bad. he was a pleasure to work with. i would use him again for lawnmower repair
Description of Work: fixed broken bolt in shaft.put on new shaft and new washers and new bearing put deck back on .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

albert S.
04/2015
5.0
lawn mower repair
  + -1 more
Ricky was on time and did all the work that was expected. He was polite and professional. Very good job and I didn't have to worry about getting my tractor transported to some remote site where it takes three weeks to get your tractor back and it sits outside in the rain until they get to your tractor. Ricky's service is the only way to go in my judgement. I highly recommend this gentleman for all your equipment service needs.
Description of Work: Annual service on my lawn tractor. changed the oil and filter, sharpened the blades, and greased the fittings

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Daniel M.
04/2015
5.0
lawn service, lawn mower repair
  + 0 more
Fantastic experience. Worked around my schedule and was willing to come out in the evening. Showed up on time, quick repair, gave me some tips for how to maintain the mower myself and the mower has never run better. I highly recommend Ricky's Onsite Services!
Description of Work: Mower would not start after sitting idle for over a year. In addition to some minor repairs, he performed a tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

James A.
04/2015
5.0
lawn service, lawn mower repair, sharpening
  + 1 more
I was very happy with the service Ricky provided. He was right on-time. He did a thorough job and took time to explain a few things and gave me some tips about the fuel to use. The on-site service is extremely convenient.
Description of Work: He serviced my pushmower and trimmer. changed oil, spark plug, air filters, sharpened and balanced blades. Also

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Eric W.
03/2015
5.0
lawn service, lawn mower repair, sharpening
  + 1 more
The experience was incredible. I called Heinrich at about 3pm and he told me that he could be done to do the work within the next 2 hours, which blew me away. He just asked me to text him some pics of the model #s so that he could come prepared with parts. And that is exactly what he did. He showed up in a very unassuming Volvo car with all of his tools and was a true craftsman. He was extremely professional and very friendly to talk with. He did a great job making me feel like I was getting my money's worth and even gave me some education to go with it. He was here for 3 hrs making sure everything was perfect since my machines weren't maintained for a few yrs. It was very well worth it! I rarely write reviews but I felt compelled to do so in this case because he truly deserves it for his passion.
Description of Work: Heinrich came out and pretty much did everything to my ride-on lawn mower & weedeater..... sharpened/straightened blades, changed oil, replaced oil/air/gas filters, cleaned out engine of dirt. He was extremely detail oriented and looked over every part to make sure I was ready for the upcoming season.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

Keith S.
01/2015
5.0
lawn service, lawn mower repair
  + 0 more
Great. He returned my call immediately. Showed up on-time, assessed the job, explained what he thought the issue was and gave a quote real-time. My wife was home when he did the job, and he very clearly explained everything that he was doing. Will be using his services every year for annual maintenance.
Description of Work: Peformed maintenance on a lawn mower and weedwacker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kevin H.
10/2014
5.0
lawn mower repair
  + -1 more
Ricky arrived on time on both visits. He was very easy to work with on scheduling a day and time. He dove right in, taking things apart until he nailed down the issue (faulty fuel pump). And after the part came in, he was there the next day to finish the job. I'm very satisfied that I got an experienced and professional mechanic for a fair price. I would not hesitate to call him again or recommend him to friends.
Description of Work: Diagnosed and fixed fuel problem on my Kubota ZG222. Came back a second time (had to order a part) to finish the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Leah J.
09/2014
5.0
lawn mower repair
  + -1 more
My experience with this provider was amazing. Heinrich came out promptly and was very professional. He was so friendly and knowledgeable. He explained the whole process as he did it. I had another non Angie's List professional and quot;repairand quot; my mower at the start of the summer and it turned out that he used some incorrect silicone that clogged up my mower. Heinrich immediately recognized the problem, showed me the silicone and how he cleaned it out and my mower has been running smoothly ever since. Prior to his visit the mower wouldn't even start up. I have had no problems since. I was thrilled with Heinrich's expertise and quick service. I plan on using him to tune up my mower once a year. He is fantastic!
Description of Work: My lawnmower was not running at all. Heinrich came out and took it apart and got it running again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Gloria K.
09/2014
5.0
lawn mower repair
  + -1 more
We called Friday afternoon. Heinrich came that afternoon. He not only knew what the problem was (starter solenoid) but showed us what the problem was. He had the part with him, so he was able to repair it on the spot. He was very thorough. He changed the oil and checked safety switches as well. He was very knowledgeable about small engines. Very personable and professional. Definitely recommend him and will use him again!
Description of Work: Repaired "Weedeater" riding lawn mower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Avis B.
08/2014
5.0
lawn mower repair
  + -1 more
I contacted Ricky's Onsite Services via the Angie's List messaging option. I was searching for a lawn mower repair company and noticed that this company provides onsite repairs. I decided to give it a try and avoid the trouble of transporting my lawn mower to a repair shop. Ricky responded to my message with a phone call in order to gather information about my lawn mower problems. I had not used my lawn mower in a couple of years and the last time I attempted to start it up, it would not start. After Ricky collected the necessary information during the call, we scheduled a time for the repair. Ricky showed up on time the day of the appointment and came prepared. He quickly determined that the carburetor was the culprit. He cleaned the carburetor as well as several other parts that were pretty filthy. He also changed the oil and sharpened the blades - all the while explaining to me everything that he was doing. Ricky is obviously very knowledgeable about lawn mowers. My lawn mower fired right up after Mr. Dias completed the work. I have cut my grass using my lawn mower for two weeks in a row since the repair with no issues. I'm a satisfied customer.
Description of Work: Mr. Dias inspected my lawn mower, immediately identified the cause of the issue and took steps to resolve the issue. He also gave my lawn mower a much needed tune-up. The parts were looking like new when he completed his work. My lawn mower was back in business in no time. I would definitely use Ricky's Onsite Services again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

virginia B.
08/2014
5.0
lawn mower repair
  + -1 more
Ricky was prompt and on time. Very professional. Seemed to know exactly what he was doing. The lawn mower is working great.
Description of Work: repaired and welded riding lawn mower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Laura S.
08/2014
5.0
lawn mower repair
  + -1 more
Rather than schedule a service call to my home, Mr. Dias took a few minutes to talk to me over the phone, stating that he thought that the problem I described was something minor that he could talk me through fixing by myself. Based on his advice, I was able to successfully get it going on my own . I don't want my review to cost him any business, but am posting this review to reiterate what an honest service provider he is. I highly recommend him, and won't call or recommend anyone else in the future. When he could have charged to come and make a minor repair that I knew nothing about, he shared his knowledge with me - His integrity is a very rare thing to find these days.
Description of Work: Mr. Dias has serviced my lawnmower in the past - I contacted him previously based on Angie's List reviews and was very pleased with the service he provided. This time, based on past experience, I phoned him to schedule another call to repair a new problem with the mower.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

ALAN C.
08/2014
5.0
lawn mower repair
  + -1 more
Ricky answered the call promptly and was able to come to the house within 1 or 2 days. For the lawnmower, he cleaned the carburetor, replaced primer bulb, replaced fuel line and replaced the spark plug. He even sharpened and straightened the blade. For the trimmer, he replaced the spark plug, cleaned the air filter and replaced the old fuel. Both devices now run as good as they were when new.
Description of Work: Repaired lawn mower and gas trimmer that had not been used in several years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

TINA F.
07/2014
5.0
lawn mower repair
  + -1 more
Ricky called the day he got my message and came over that afternoon. My lawn mower was dying a slow and painful death, and I was sure it was beyond repair. The first thing he did, change a much overdue air filter, immediately gave my mower new life! He sharpened the blade, changed the oil (also much overdue), fixed the broken self-propelled cable, as well as a few other things I hadn't noticed were wrong. The poor mower that I had given up on, is now purring like a kitten....if I didn't know better, I'd think it was a brand new mower. I got a much deserved, good natured lecture on the importance of yearly service, and I will definately heed that advice. I will be calling Ricky again next year for service, and would HIGHLY recommend him to everyone I know!!!!!
Description of Work: He repaired & serviced my ailing lawn mower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

STUART W.
07/2014
5.0
lawn mower repair
  + -1 more
Dropped the trimmer off at Ricky's home. He was punctual warm and responsive and listened closely. He's very busy so it took a few weeks - in part because he had to order the part and the part was missing a screw when it arrived. I certainly don't blame him for that. Trimmer works like a charm. Costs $100 to repair a $200 trimmer that was a few years old but I think there's value there. I would certainly recommend Ricky. I appreciate his work - the quality of the work and the service.
Description of Work: repaired interior of gas powered weed trimmer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

K B.
06/2014
5.0
lawn mower repair
  + -1 more
Ricky was punctual and friendly and did a great job reviving our old lawnmower. He had all the parts he needed with him, and was done in less than an hour. It was great not having to load the lawnmower in the trunk of the car.
Description of Work: Repaired our lawnmower at our home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Robert J.
06/2014
5.0
lawn mower repair
  + -1 more
Ricky came on time and took his time to diagnose the issue and fixed it correctly. Did a great job and the mower now runs perfectly
Description of Work: Fixed my lawn mower that would not start

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LINDA T.
06/2014
5.0
lawn mower repair
  + -1 more
Heinrich has been tuning and taking care of my mower for the last 4 years. I love that he comes to my home to do the work; I do not have to get the mower to him. He is usually punctual but if is delayed he calls. He works around my schedule as well. The mower is always in tip top shape when he is done.
Description of Work: Heinrich tuned up my lawn mower for the summer cutting season.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Beverly C.
06/2014
5.0
lawn mower repair
  + -1 more
fine, very pleased with his service
Description of Work: lawn mower wouldn't start; he made a few adjustments and it was fine

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Robert H.
06/2014
5.0
lawn mower repair
  + -1 more
Heinrich does great work, he's professional and punctual and it's great to have someone come to your house to service the lawn mower versus having to haul it somewhere. Highly recommend!
Description of Work: Sharpened lawn mower blade, changed filter and spark plug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Gaye N.
06/2014
5.0
lawn mower repair
  + -1 more
excellent. diagnosed the problem quickly and addressed it.
Description of Work: issue with mower not starting and running smoothly

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Contact information

4407 Dalmoor Dr, Charlotte, NC 28212


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lawn Mower & Power Tool Repair,
Knife sharpening

FAQ

Ricky's Onsite Services is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

Ricky's Onsite Services accepts the following forms of payment: Check
No, Ricky's Onsite Services does not offer free project estimates.
No, Ricky's Onsite Services does not offer eco-friendly accreditations.
No, Ricky's Onsite Services does not offer a senior discount.
No, Ricky's Onsite Services does not offer emergency services.
Yes, Ricky's Onsite Services offers warranties.
Ricky's Onsite Services offers the following services: Onsite repairs, service & blade sharpening for all make & model lawn mowers, general repairs for string trimmers (weed eaters), chainsaws, B/P & H/H blowers & other lawn & garden tools
Pickup & delivery

Contact information

4407 Dalmoor Dr, Charlotte, NC 28212


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM