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Ricky's Onsite Services

Lawn Mower & Power Tool Repair, Knife sharpening

About us

Onsite service and repairs for all make and models of lawn mowers, trimmers, blowers, chainsaws and garden tools sharpening.

Business highlights

24 years of trusted experience

Services we offer

Onsite repairs, service & blade sharpening for all make & model lawn mowers, general repairs for string trimmers (weed eaters), chainsaws, B/P & H/H blowers & other lawn & garden tools

Services we don't offer

Pickup & delivery

Amenities

Warranties
Yes


Accepted payment methods

Check

Reviews

4.9340 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
2%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 340 reviews

Lawrence W.
04/2021
5.0
lawn mower repair
  + -1 more
the whole process went great and consequently the price was very fair.
Description of Work: the blades on my john deere didn't work.
Rating CategoryRating out of 5
Yes, I recommend this pro

NANCY C.
11/2020
5.0
lawn mower repair
  + -1 more
Ricky was wonderful! He set up an appointment very quickly, was a little late, but called to let me know he was on the way. He took care of my problem and took the time to explain to me how best to avoid this issue in the future. He sharpened my mower blade while he was there. He was courteous, wore a mask, and clearly knew his stuff. The price he charged was close to what he had estimated for me on the phone. I could not have been more pleased. Highly recommended!!! A++++
Description of Work: My mower wouldn't start after it had not been used for a long time

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Shelleen A.
07/2020
5.0
lawn mower repair
  + -1 more
Mr. Ricky is an amazing man! We called to schedule an appointment and he returned our call quickly. He was very flexible on scheduling the appointment and arrived on time. He took the time to teach me what the problem was and how to prevent the issue moving forward. Ricky is incredibly easy to talk to, very professional, and incredibly knowledgeable on what he's doing. We will be working with him from now on. Thank you so much for being such a huge help!
Description of Work: Pressure washer repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Robert S.
06/2020
5.0
lawn mower repair
  + -1 more
Very well done: he was on-time, courteous, friendly, knowledgeable and efficient. Had the whole deal wrapped up within an hour.
Description of Work: Mower Repair (not starting)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Larry J.
06/2020
5.0
lawn mower repair
  + -1 more
Went very well, showed up and did all work onsite. Would highly recommend. Got our mower running smoothly
Description of Work: Carburetor cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Corinne Z.
07/2019
5.0
lawn mower repair
  + -1 more
After a quick phone chat I scheduled him to come out later that week. He was on time, quick, done at the quoted price, and left my mower running as smooth as new. I’ll definitely have him come every year!
Description of Work: Came out to my home to do annual service on our lawn mower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Rebecca J.
05/2019
5.0
lawn mower repair
  + -1 more
Ricky came out to my house to repair our mower on a 95+ degree day on Memorial day weekend with one day notice. That alone is amazing. He took the thing completely apart, unclogged and cleaned every part he touched, and explained everything he was doing the whole time. It was a little more expensive than I was prepared for, but for the amount of work he did, how quickly and efficiently he did it, and the way that our mower runs like new, I am thrilled to pay it. He also explained what kind of fuel to use, and how best to maintain it, and has pictures and stories to provide context. He is a super nice man, and we will be calling him in the future for any small engine maintenance or repair needs. Absolutely fantastic experience.
Description of Work: Lawnmower Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Gerald S.
04/2019
5.0
lawn mower repair, sharpening
  + 0 more
Ricky went above and beyond to make certain everything was right. Complete tune up, replaced filters, sharpened the blades and did it at my home.
Description of Work: Riding lawn mower maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Caitlin R.
04/2019
5.0
lawn mower repair, sharpening
  + 0 more
Ricky responded immediately and fit me into his schedule fast! This was awesome as I was planning on just having my yard mowed if I couldn't get my mower fixed! He showed up with a smile and was incredibly friendly as he fixed my Husqvarna. He was also very patient and detailed in his work. He didn't make me feel like an imbecile for any ways I haven't taken care of my mower! I was a very pleasant experience having him come out. Would definitely hire him again :)
Description of Work: Riding lawn mower repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol B.
03/2019
5.0
lawn mower repair
  + -1 more
Mr. Dias was quick to respond to my request for quote. Arrived on time and date that was scheduled. Honest and pricing was very good. Wen above and beyond. Would defiantly recommend and hire again!
Description of Work: Annual service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Peggy B.
09/2018
5.0
lawn mower repair
  + -1 more
Arrived on time. Very knowledgeable and helpful. He explained what the was problem was and fixed it.
Description of Work: Repaired pressure washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Kat F.
09/2018
5.0
lawn mower repair
  + -1 more
Ricky is fantastic, came in and had my mower running in under an hour and took the time to educate me as to how to avoid the issue in the future.
Description of Work: Flooded engine repari

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim B.
09/2018
5.0
lawn mower repair, sharpening
  + 0 more
Easy as pie! Great service, price, and professionalism! Our second time using Ricky...I will not use anyone else.
Description of Work: Great At Home Service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Kory F.
08/2018
5.0
lawn service, lawn mower repair
  + 0 more
Diagnosed the issue and tuned up the mower. It’s working great!
Description of Work: Repaired stalling engine

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

JARROD R.
07/2018
5.0
lawn mower repair
  + -1 more
The work was done well and he was very fair with price. Kudos... Will use again.
Description of Work: Tune up for weedeater and pressure washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Walker L.
07/2018
5.0
lawn mower repair
  + -1 more
It went well. Rick tested the pressure washer to determine the cause. He cleaned the carburetor, put in ethanol free gas and it started right up. He gave us a lot of good advice about how to avoid the situation again since we do not use it often. He was punctual, very friendly, professional, and we felt the charge was very fair, especially since he came to our house to do the repair.
Description of Work: My pressure washer would not start.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Jerry S.
07/2018
5.0
lawn mower repair
  + -1 more
I've used Ricky's Onsite Service several times previously. Ricky came out promptly to confirm that the problem was with the steering gear and bushing. He ordered the parts and told me he would be back as soon as the parts arrived. A week later he was back. The explained what he was replacing and showed me where the old parts were stripped. Ricky has always been punctual and his prices fair. I highly recommend.
Description of Work: The steering on my Cub Cadet failed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Alma S.
06/2018
5.0
lawn mower repair
  + -1 more
Mr. Dias knew the problem right away and in no time the mower was running. He was very professional and did a great job. Would use him again.
Description of Work: Lawn mower would not start.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Travis H.
05/2018
5.0
lawn mower repair
  + -1 more
He did a great job. Would highly recommend.
Description of Work: Fixed mower belts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Pattie B.
05/2018
5.0
lawn mower repair
  + -1 more
He actually showed up a little early. Our mower needed a new tire and the one we purchased had plastic parts so he put the new tire on the original rim. He also replaced the twin blades. Very personable.
Description of Work: He replaced a tire and new twin blades.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Pattie B.
05/2018
5.0
lawn mower repair
  + -1 more
This the second time Ricky's Onsite Services has been to our house and both times the service was excellent. This time the repair was to the riding lawn mower which was a pressing need for us. That was repaired almost immediately. There were problems with our power washer and this was also corrected in a timely and professional manner. The price was very reasonable and we will be using these services in the future and would gladly recommend RIcky's Onsite Services to others.
Description of Work: need riding lawn more repair and power washer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

James J.
05/2018
5.0
lawn mower repair, sharpening
  + 0 more
I almost gave Ricky B's on price and performance. He isn't the cheapest option, and sometimes he takes a while to get to me. But I changed them to A's because the reasons for these are reasonable: 1) He isn't the cheapest because his work isn't the cheapest. Ricky gets the job done, no matter how long it takes him. I have used him several times over the years. He always does an amazing job. Only once did he have to return to address an issue and he came right back out, no questions, no additional cost, and fixed it. So, is he worth paying a little more? Well, you know the saying: you get what you pay for. So you can save a few bucks and cross your fingers, or you can call Ricky. 2) He works alone. Sometimes, especially at the beginning of the spring, he gets busy. REAL busy. But that should tell you something. He is busy because he is so good at what he does. So give him a break. He's worth it. A couple of the few reviewers that gave him a F complained about his old car, wooden planks for lifts, etc. Are you kidding me? I'm much more appreciative of a guy doing his best to make a living with what he has and doing a great job at it than to think I am paying for a $100,000 truck with $50,000 worth of fancy equipment. We need people like Ricky. We don't need to insult them.
Description of Work: Mower and two trimmers: repairs, tune-up, blades sharpened.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Butch B.
04/2018
5.0
lawn mower repair
  + -1 more
Perfect, mower running great, starts on first pull! He always does a great job!!
Description of Work: Yearly lawn mower maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith C.
03/2018
5.0
lawn mower repair
  + -1 more
Ricky showed up on time and serviced my mower, including sharpening the blade. He didn't see the need to replace the blade. He explained a few things that I didn't know about use and maintenance of my lawn mower.
Description of Work: Lawnmower maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Chad N.
02/2018
5.0
lawn service, lawn mower repair, sharpening
  + 1 more
Great communication, arrived early, super knowledgeable, professional, all around A+ experience and gentleman. I couldn't be happier.
Description of Work: Carb switch and mower service Commercial Toro 44 Proline

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Contact information

4407 Dalmoor Dr, Charlotte, NC 28212


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lawn Mower & Power Tool Repair,
Knife sharpening

FAQ

Ricky's Onsite Services is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

Ricky's Onsite Services accepts the following forms of payment: Check
No, Ricky's Onsite Services does not offer free project estimates.
No, Ricky's Onsite Services does not offer eco-friendly accreditations.
No, Ricky's Onsite Services does not offer a senior discount.
No, Ricky's Onsite Services does not offer emergency services.
Yes, Ricky's Onsite Services offers warranties.
Ricky's Onsite Services offers the following services: Onsite repairs, service & blade sharpening for all make & model lawn mowers, general repairs for string trimmers (weed eaters), chainsaws, B/P & H/H blowers & other lawn & garden tools
Pickup & delivery

Contact information

4407 Dalmoor Dr, Charlotte, NC 28212


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM