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Ricky's Onsite Services

Lawn Mower & Power Tool Repair, Knife sharpening

About us

Onsite service and repairs for all make and models of lawn mowers, trimmers, blowers, chainsaws and garden tools sharpening.

Business highlights

24 years of trusted experience

Services we offer

Onsite repairs, service & blade sharpening for all make & model lawn mowers, general repairs for string trimmers (weed eaters), chainsaws, B/P & H/H blowers & other lawn & garden tools

Services we don't offer

Pickup & delivery

Amenities

Warranties
Yes


Accepted payment methods

Check

Reviews

4.9340 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
2%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-340 of 340 reviews

Ricardo L.
02/2018
5.0
lawn mower repair
  + -1 more
Excellent. Punctual, detailed and very informative as to regular maintenance. Hi
Description of Work: Riding lawn mowers, pressure washer and weed wacker repair repIr

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jean-Marc L.
09/2017
5.0
lawn mower repair
  + -1 more
Came on site. Checked thoroughly, gave sound advice and for improved engine performance as expected.
Description of Work: Troy bilt pony ride on mower maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Chris S.
09/2017
5.0
lawn mower repair
  + -1 more
I have my small engine now! The service was professional and affordable. He fixed the mower, never ran better. It was cool to see how quickly he diagnosed the chainsaw fuel line issue and replaced it. Besides the service he was so nice, just very pleasant to work with.
Description of Work: My riding mower wouldn't start and had a chainsaw that would work either.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

wanda M.
09/2017
5.0
lawn mower repair
  + -1 more
excellent. 10yr old zero turn motor not performing and ID'd the problem through a process of elimination.
Description of Work: he serviced a Toro Zero Turn. found the problem systematically and the mower works great now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Andrea S.
08/2017
5.0
lawn mower repair
  + -1 more
Ricky is a professional. He called ahead and went through the diagnostics necessary to finally get my mower back to work. He took the time to make sure everything was correct before leaving.
Description of Work: I have a professional walk behind mower. Mower was sputtering and wouldn't idle correctly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

DONALD W.
06/2017
5.0
lawn mower repair
  + -1 more
Ricky came and did the job quickly and professionally. Works now like a charm.
Description of Work: Needed my power washer up and running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Barbara L.
06/2017
5.0
lawn mower repair
  + -1 more
We have used him before. We like him.
Description of Work: Lawn mower tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LINDA S.
06/2017
5.0
lawn mower repair, sharpening
  + 0 more
Great. Nice that he came to the house.
Description of Work: Repaired a lawnmower, tiller and power washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LINDA S.
06/2017
5.0
lawn mower repair
  + -1 more
He did a great job and it was very convenient to have him come to my home.
Description of Work: Fixed lawnmower, tiller and power washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lance P.
03/2017
5.0
lawn mower repair
  + -1 more
Ricky fixed it in no time flat. The solenoid wire had broken off. He also noticed that the bolts on the engine block had loosed and tightened them up. He's an absolute wealth of knowlege and a treasure for our community. This beats the heck out of having to haul my tractor to some place that's going to hold it for 2 weeks before they even tell me what's wrong with it. If I could give him an A++ I would.
Description of Work: Lawn tractor wouldn't start. Turned over but wouldn't fire.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Travis H.
03/2017
5.0
lawn mower repair
  + -1 more
Very well. He was able to figure out the problems and fix them all. Very thorough and took the extra time and effort to find and fix the issues. Tenacious to say the least. Will definitely contact again should I need the work done and his prices are VERY reasonable considering the time and effort he put into the request.
Description of Work: All sorts of issues.....He was able to troubleshoot and figure them out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Kevin L.
03/2017
5.0
lawn mower repair
  + -1 more
Excellent service and attention to detail. Rider mower is running like new.
Description of Work: Ricky fixed a flat tire on my rider mower along with doing an annual tune-up and maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark W.
12/2016
5.0
lawn mower repair
  + -1 more
Success! When others failed, Heinrich came through.
Description of Work: Lawnmower repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Dan D.
10/2016
5.0
lawn mower repair
  + -1 more
Excellent, He made the experience effortless for me. I was so impressed with his honesty and concern for my situation. He was a bargain vs. The John Deere repair shop and he came to me. God Bless him.
Description of Work: Lawn mower repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Cindy L.
10/2016
5.0
lawn service, lawn mower repair
  + 0 more
Ricky did a great job of cleaning the carburetors and replacing spark plugs to get both machines started and running great. He was very professional, responsive and solved my problem in a quick and efficient manner. So great to have him come to our house and fix the problem in 1 hour as opposed to hauling them to a shop and waiting 2 weeks to get them back. I highly recommend Ricky!
Description of Work: Neither my lawnmower or my Chipper/Vacuum would start.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Tony D.
09/2016
5.0
lawn mower repair
  + -1 more
He is very pleasant and did great work. He is reliable and showed up when he said he was going to. Everything is still working a year later.
Description of Work: He worked on my lawnmower, edger, and leaf blower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Richard B.
09/2016
5.0
lawn mower repair
  + -1 more
it went great. Rick is very friendly and handled the problams with ease.
Description of Work: mower repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

ALAN C.
09/2016
5.0
lawn mower repair
  + -1 more
Ricky arrived on time--early in, fact. He easily found and repaired the fuel line on the trimmer. He lubricated the lawn mower transmission, changed the oil and even cleaned the external deck of the mower. His work was very professional and effective. He is always my "go-to" guy for small engine repair.
Description of Work: Repair fuel line in Ryobi string trimmer and check drive mechanism on Cub Cadet mower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Anthony M.
06/2016
4.0
lawn mower repair
  + -1 more
Was able to get the lawn mower to run. Great service, just a little expensive for the time serviced.
Description of Work: Lawn mower would not start

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Glenn M.
04/2016
5.0
lawn mower repair
  + -1 more
very well. Heinrich arrived when he said he would and finished the job in about 2 hours. It was well worth the cost to avoid haveing to haul the mower to a shop and then wait 10 days to 2 weeks to get it back. I was pleased. If you are looking for a professional appearance with a service truck and lots of tools and parts, you will be disappointed. However, Heinrich did a good job out of the trunk of his car. He fixed my mower and I will defintly use him again.
Description of Work: removed and cleaned carberator from riding lawn tractor, reinstalled and replaced sparkplugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$145

Lance P.
04/2016
5.0
lawn mower repair
  + -1 more
Terrific. He was prompt, thorough, and quick. Most importantly, I didn't have to drag my tractor to a facility and have it wait 2 weeks to get services. Highly recommend and, given how hard I am on my tractor, will definitely use again. Great job!
Description of Work: Repaired light fixture wires on tractor, replaced blown fuse. All done on site.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

DON & NANCY S.
04/2016
5.0
lawn mower repair
  + -1 more
I found Ricky on Angie's List and called his number. We scheduled an appointment date and time and he arrived right on time. My ten year old mower was getting increasingly hard to start and running sluggishly. Ricky removed and cleaned the carburetor very thoroughly, installed a new filter and new spark plug. He sharpened the blade and cleaned the mower housing and the underside of the mower. He made some other adjustments and when he had finished my mower looked like new and started with a single pull on the rope every time. I have since cut my grass about 4 times and the mower starts with one pull every time. The mower runs like it did when it was new. It was certainly a great convenience to have Ricky come to my home and do all the work right there in my driveway. It kept me from having to load up my mower and take it somewhere to leave for who knows how long. An added benefit was that Ricky is very knowledgeable and very willing to share tips on taking care of my mower. I got an education and a mower that runs like new. I highly recommend Ricky and I plan to use him in the future for any small engine service and repair needs I might have.
Description of Work: Serviced my lawn mower.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

ANNE M.
04/2016
5.0
lawn mower repair, sharpening
  + 0 more
This is the second year that I have utilized the lawn equipment services of Mr. Heinrich Dias and he did a fantastic job once again! Heinrich changed the oil and filters, sharpened blades, and performed a tune-up on my riding lawn mower. He also repaired my weed eater, which would not crank. He broke down and cleaned the carburetor, changed the spark plug, changed the fuel line, and tuned it up. Heinrich is a great guy and stands behind his work.
Description of Work: Spring tune up on zero turn lawn mower and repaired a weed eater that was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Rich M.
04/2016
5.0
lawn mower repair, sharpening
  + 0 more
First of all, Mr. Dias is very professional in that he returns all calls within 12 hours. He was upfront about his charges. He arrived on time. He has this 'zen' type aurora that gave me confidence. He not only replaced the belts, but clean the deck of debris. AND as pleasant surprise, he sharpened and balanced my blades.
Description of Work: Replaced drive belts on my riding mower at my house. The cost includes the trip charge to come to my home. I am about 30-40 minutes from his office.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Marnette Z.
03/2016
5.0
lawn service, lawn mower repair, sharpening
  + 1 more
I called because my rider mower just stopped in the middle of cutting the grass. My back yard is on a slope and I couldn't push it up the slope to put it in the garage. I call Richy's Onsite and we made arrangements for Heinrich to come look at it while I was at work to just get it going again. Well, it was out of gas. I felt so stupid but Heinrich never once made me fell that way. It just happens. So he put some gas in it, changed the filter and checked the oil and made sure it worked properly. He also did the same for the push mower and put everything back in the shed. We made arrangements for him to come back and sharpen the blades. All total, including sharpening the blades, was $140. The service was very professional, kind and tactful. I will definitely call him again. On top of everything, he noticed my head lights were foggy and just grabbed a bottle of plastic cleaner and polished them up real quick. I love this guy.
Description of Work: Yearly maintenance and repair on rider and push mower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Contact information

4407 Dalmoor Dr, Charlotte, NC 28212


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lawn Mower & Power Tool Repair,
Knife sharpening

FAQ

Ricky's Onsite Services is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

Ricky's Onsite Services accepts the following forms of payment: Check
No, Ricky's Onsite Services does not offer free project estimates.
No, Ricky's Onsite Services does not offer eco-friendly accreditations.
No, Ricky's Onsite Services does not offer a senior discount.
No, Ricky's Onsite Services does not offer emergency services.
Yes, Ricky's Onsite Services offers warranties.
Ricky's Onsite Services offers the following services: Onsite repairs, service & blade sharpening for all make & model lawn mowers, general repairs for string trimmers (weed eaters), chainsaws, B/P & H/H blowers & other lawn & garden tools
Pickup & delivery

Contact information

4407 Dalmoor Dr, Charlotte, NC 28212


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM