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Ricky's Onsite Services

Lawn Mower & Power Tool Repair, Knife sharpening

About us

Onsite service and repairs for all make and models of lawn mowers, trimmers, blowers, chainsaws and garden tools sharpening.

Business highlights

24 years of trusted experience

Services we offer

Onsite repairs, service & blade sharpening for all make & model lawn mowers, general repairs for string trimmers (weed eaters), chainsaws, B/P & H/H blowers & other lawn & garden tools

Services we don't offer

Pickup & delivery

Amenities

Warranties
Yes


Accepted payment methods

Check

Reviews

4.9340 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
2%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-340 of 340 reviews

Kim B.
07/2013
5.0
lawn mower repair
  + -1 more
Wonderful service. Honest. Dependable!
Description of Work: Lawn mower tuneup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Derek W.
07/2013
5.0
lawn mower repair
  + -1 more
First of all, the guy runs his business from his cell phone, so don't expect the kind of immediacy you might get from a call center. There was one review on here about how and quot;unprofessionaland quot; it was that he didn't' hear back from Ricky... Just something to note before you give him a call. Don't expect more than is reasonable. I got a used mower from a friend for my first house, and after running it for the first time, it started stalling out before I finished my front yard. My grass was already the eye-sore of the block, so I needed to get it fixed fast. Unfortunately, I had two other technicians coming to the house that day, and couldn't leave to take it anywhere. I called Ricky and left a message at around 1pm, and he called me back about an hour later. He wasn't able to give me a time that he would come by, but he said he would make it sometime that day (hence the and quot;Band quot; in punctuality). He did come, but it wasn't until around 6pm. He was very nice, friendly, and taught me a thing or two about my mower while he worked. He tried several things in order to figure out what the problem was, and in the process, changed the oil, replaced the air filter, cleaned out the carburetor, and generally tuned up the mower. Eventually, it started running normally, so that was that. I'm sure it would have been cheaper to take my mower to a servicing location, but if your in a time crunch, I would recommend Ricky.
Description of Work: Tuned up my old lawn mower by process of elimination.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$125

ANDREW W.
06/2013
5.0
lawn mower repair
  + -1 more
Called early in the morning to see if he was available. He wasn't able to promise that he'd make it out that day, but said he'd try. Around 7 he showed up, and by 8 my mower was running again. Shortest wait I found at my 'standard' repair shops was a week, most were two weeks. Seems pricey at first, but not when I consider that I got same day service, at my house. Also, while troubleshooting he cleaned the carburetor, checked the spark plug and gave everything a once-over. Worth the price in my opinion.
Description of Work: Troubleshooted my non-running push mower. Basically got a full tune-up while he was figuring out what was wrong. Found the problem and fixed it, mower was good as new.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Ethel C.
06/2013
5.0
lawn mower repair
  + -1 more
First I would like to say: Mr Diaz's van is a shop on wheels. He has everything he needs in the van, including many tools, air compressor, drills, replacement parts etc, etc. I called Mr Diaz on Thursday and left a message. He called me back on Friday and said he would come to my home to repair my riding mower in a couple of hours. He came promptly. We had not been able to start the mower this season. Mr Diaz used a process of elimination. First he took the mechanical parts apart and did a total cleaning of parts such as carburetor etc. The mower still did not start. He further investigated the cause and found the previous battery had leaked acid on the starter solenoid and destroyed it. He changed the solenoid and the mower started immediately. After this process. Mr Diaz turned the riding mower to the side and removed the blades. One blade was bent. He was able to straighten the blade with a maneuver on his van. He then Sharpened the blades. He completely cleaned the underside of the mower of all the old grass and debris. Once this was done, he replaced the blades. Oh, Mr diaz informed me that the reason I sometimes got scalping with turning the mower was the tires did not have enough air. So back to his Van and he inflated the tires. He also changed the air filter. After seeing this process: I then asked Mr Diaz to service my Honda push mower. He changed the spark plug, air filter, sharpened the blade and cleaned the mower thoroughly. I would highly recommend RIcky's On-Site Service to anyone who wants a quality mechanic for lawn mower and small engine repair. He was very courteous and easy to communicate with. I will definitely use his service again and refer him to family and friends.
Description of Work: Came to my home and repaired riding mower and did tune up on push mower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Onica B.
05/2013
1.0
lawn mower repair
  + -1 more
Just such an unprofessional introduction... Taking my number with a plan to call me back (to simply set an appointment) felt a bit antiquated. I wanted to mark this off my 'to-do' list and simply know when I'd be able to get the mower repaired. I've lost a day now, and still got this task to resolve.
Description of Work: I contacted the provider and asked if I could make an appointment for lawn mower repair. I was asked for my name and phone number and told that someone would call me back to make an appointment. A day later, no one has called me back.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Ricky's Onsite Services
[member name removed],thank you for considering the service that I offer.I am so sorry that I was not able to respond to you the same day, which would have been the ideal situation. However,I operate a small business that take me to a lot of places on any given day. I don't have a secretary to answer the phone, and set appointments for me, it is just me.With unforseen situations such as, traffic or the problem with equipment being more than anticipated, it is difficult for me to promise to return a call the same day. I tried to convey this to you the next morning when we spoke and set a time for the next day.once again my sincere apologies

Rodney W.
05/2013
5.0
lawn mower repair
  + -1 more
My leaf shredder broke down and I had piles of leaves to deal with. The last thing I wanted to do was load this piece of equipment up and take it some place and have them keep it for weeks. I found Ricky on Angie's list and called him. We sheduled him to come out 2 days later and he arrived on time. He quickly diagnosed the problem...the engine valves were stuck. He disassabled the engine in my driveway and fixed the problem. After reassembling the engine it started on the first pull and has worked perfectly since. Ricky's service is excellent and well worth the price. I had Ricky come out last week to get my pressure washing going and the experience was the same. I cannot more highly recommend Ricky.
Description of Work: I have a leaf shredder with an 8hp engine that stopped working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

STEVE B.
05/2013
5.0
lawn mower repair
  + -1 more
Ricky diagnosed my gas-powered leaf blower and diagnosed and repaired my gas-powered string trimmer. He was efficient, clearly very capable and knowledgeable, and a very nice guy. He quickly repaired the trimmer by cleaning the carburetor; a different repair shop had previously (incorrectly) told me that it would be necessary to replace many parts. He diagnosed the blower as a failed ignition coil, after cleaning and checking the carburetor. He could have sought to charge me to replace the ignition unit, but he was honest and recommended that it would be more economical for me to buy a new blower instead. He gave me tips on what brands have the best quality and reliability. Overall, great service. The price was fair, given that I was paying for the convenience of having the equipment serviced without taking it into a repair shop. I highly recommend him.
Description of Work: Repaired gas-powered trimmer. Diagnosed gas-powerer leaf blower.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lee B.
03/2013
5.0
lawn mower repair
  + -1 more
The price is more than if I brought it in to a shop, but that is the price of convenience. Ricky was very knowledgeable and talked to me while he was fixing my lawnmower. All in all, he did a great job and my lawnmower runs like new. I wanted to buy a mulching blade and Ricky told me that I actually already had one on my lawnmower so I didn't need to buy it. He could have easily replaced it and sold me another one because I had no idea what the difference was with a regular blade. It was a great experience and I will definitely call Ricky next year.
Description of Work: I have a pushmower that is three years old. It ran sluggishly at the end of last season and I wanted to get the blades sharpened and a tune up. I decided to give Ricky a shot because of his very positive reviews on Angie's List and the fact that he could come to my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

VICKI D.
02/2013
5.0
lawn mower repair
  + -1 more
We have an old riding mower on its last legs. Ricky comes out when needed and deals with all the parts that are wearing out. He is prompt, professional, and friendly. Great guy!
Description of Work: Lawnmower Repair
Rating CategoryRating out of 5
Yes, I recommend this pro
$80

Beverly S.
02/2013
5.0
lawn mower repair
  + -1 more
I have an 8-1/2 year old Snapper lawn mower that had never been serviced. I would (and WILL) recommend him to everyone! Very nice gentleman and just a pleasure to deal with. Would rate him above an and quot;Aand quot; but there is no higher option!
Description of Work: Changed oil, spark, air filter, sharpened/balanced the blade, lubricated transmission, cleaned blower housing & deck.
Rating CategoryRating out of 5
Yes, I recommend this pro
$145

Nancy C.
12/2012
5.0
lawn mower repair
  + -1 more
Mower works great. Ricky is a delight. I will definitely become one of his regulars for mower servicing.
Description of Work: Our lawn mower wasn't working. Ricky serviced the mower by changing the spark plug, checking the valves and carburator, and changing the oil and sharpening the blades.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Michael M.
11/2012
5.0
lawn mower repair
  + -1 more
One Saturday afternoon, I ripped the pull cord out of my lawnmower. I managed to get by for the next week by borrowing my neighbor's lawnmower, but finally decided to get the problem fixed. I researched the issue myself, with wild aspirations of DYI, but ultimately decided a professional was required. I found Ricky on the list and saw his rating was high. After one phone call we set an appointment for the following day. Ricky arrived on time, took a look at the lawnmower, and checked his car for a replacement part. Unfortunately, he didn't have the part we needed, but told me he would attempt to repair the broken piece. As he worked, we talked about everything from lawn care to raising daughters and had a very pleasant conversation during the length of his work. When finished, he started the lawnmower and told me he guaranteed the work for three months and if there was a problem he'd replace the part - no fee, no questions asked. The part held up for a couple weeks before tearing again, so I contacted Ricky and left him a message. I waited a couple weeks to hear back from him, but when I finally did he told me he'd come by that day to fix the part. Sure enough, he arrived within an hour and replaced the part - no fee, no questions asked. He apologized for not being more prompt in returning my call, but explained it was because he had been sick in bed with the flu for a week. Again, we had an enjoyable conversation as he worked. When he was finished, the lawnmower worked like new and I have not had to replace the part - it has been five months since it was fixed. I highly recommend Ricky and the work he does and would contact him again the next time I have an issue with my lawn equipment.
Description of Work: Replaced the pull cord of a lawnmower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Joan J.
11/2012
5.0
lawn mower repair, sharpening
  + 0 more
Ricky was prompt, got the job done in very little time, I reccommended him to my neighbor who used his services also. He cleaned up after himself, I'll use him again Joan
Description of Work: Ricky serviced my lawnmower. He was flexable & worked around my schedule. He was prompt. He cleaned the mower, put in new sparkplug, & air filter, and sharpened the blades. I was highly satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Terry P.
11/2012
5.0
lawn mower repair
  + -1 more
Talked with Ricky, confirmed date/time, and he showed up as planned. Clearly explained process and what he found/adjusted.
Description of Work: Tightened lawn mower blade, fixed an oil leak and did a general tune up. Mower now runs great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Rodney L.
09/2012
5.0
lawn mower repair
  + -1 more
I called another servicer before I called Mr. Dias and was dissapointed to learn I would have to wait a week for service. I scheduled them, but then went to Angie's list and found Mr. Dias listed. Hiendrick was able to fit my job within his schedule today. He arrived on time and repaired the starting system of my garden tractor in short order. From this point onward I will only use RICKY'S ON SITE SERVICES when I need repairs to my tractor.
Description of Work: The starter of my garden tractor did not work. Mr. Dias diagnosed the problem, finding that the switch did not engage when the brake peddle was depressed. This failure was actually caused by the depression switch being put together improperly by a previously hired repairman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Catherine C.
09/2012
5.0
lawn mower repair, sharpening
  + 0 more
He is truly an expert at rebuilding lawnmower engines. He takes pride in his work. He arrived on time and handles himself professionally. My lawnmower started on the 2nd pull. It runs smoothly and cuts/mulches the grass easily. I love it when he recommended throwing away the old gas that had been sitting in its container for 2 years. He knew that it was dirty and would inhibit the engines performance. I would highly recommend Ricky.
Description of Work: My Honda mower was 12 years old and for the last 2 years sat unused in a humid, dusty work shed. Ricky serviced the engine, meticulously cleaning out all the dust, changed the oil, and sharpened the blades. He also sharpened hedge trimmer, lopper, and hedge shears.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

MARK T.
08/2012
5.0
lawn mower repair, sharpening
  + 0 more
Ricky was great - right on time, and explained everything along the way. He was very thorough (2 hours or so for both mowers) and made sure everything was right before he left. I even had a tricky problem with the handle on one mower and we looked up data on the internet on that model and he got it fixed. All in all, super guy, and did a fantastic job. I will start using him yearly for mower service.
Description of Work: Ricky came by today to service 2 lawnmowers. One mower was not starting at all and needed a complete carburetor cleaning and full service. The other was running and needed general servicing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

SCOTT J.
07/2012
5.0
lawn mower repair
  + -1 more
Rickey was very punctual, polite, and professional. Called ahead of arriving and arrived on time. Had lawnmower running like new with sharpened blade. Looked a chain saw which wouldn't start and determined it was salvagable but would need to be dropped off at a shop to be fully disassembled. Would definately use Rickey again.
Description of Work: Lawn mower was serviced (new spark plug, air filter, blade sharpening, etc.) and had a chain saw checked out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Barbara L.
07/2012
5.0
lawn mower repair
  + -1 more
Called him up - scheduled appt and he came on time. Worked on mower and got it running smoothly and generally tuned it up. We were very pleased with service and his quality of work.
Description of Work: Came to house, tuned up lawnmower engine, fixed belt and sharpened blade. Very professional, and highly recommend him. Can't recall fees but were appropriate for what he did on site, saving us from having to load lawnmower and take it somewhere.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

cherie L.
07/2012
5.0
lawn mower repair
  + -1 more
The service was excellent and the work was excellent as well. I would absolutely call him again for any service needed.
Description of Work: I had broken the pull string on my mower and needed it repaired. He came to our house and not only repaired the pull, but performed a full service on the mower, including changing the oil and air filter as well as reshaping and sharpening the lawnmower blades. He took the time to go over the regular maintenance that I should have been performing so I could avoid future problems. My mower is more than 15 years old and it works like new thanks to the repairs and maintenance that was done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

SHELAGH G.
07/2012
5.0
lawn mower repair
  + -1 more
Ricky is great. He is prompt, efficient, knowledgable and reasonably priced. He takes time to explain what's going on with my lawnmower as well, which I appreciate. Highly recommended!
Description of Work: Serviced my push mower, which was acting up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

ALAN C.
06/2012
5.0
lawn mower repair
  + -1 more
Quick response. Came on site without calling first. Very knowledgeable and professional. Repaired unit within about an hour. Did not bring receipt book and was not able to provide invoice. A little pricey for work performed but the convenience of on-site service saved me time to deliver and pick up unit from a repair shop.
Description of Work: Repaired pressure washer by tightening head bolts, adjusting and cleaning the carburetor, replacing air filter and spark plug.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Mark O.
06/2012
5.0
lawn mower repair
  + -1 more
On time, very pleasant and professional, machine working the best way, since buying. I could never do on my own.
Description of Work: Lawn mover/Vac engine maintenance. Could not start.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Hisayo G.
04/2012
5.0
lawn mower repair
  + -1 more
He was very friendly. He explained everything to me in detail. He was very courteous. He was running late, and he called us ahead of time to give us a heads up. I really did appreciate that. He was very clean. We were very satisfied. The price was very reasonable.
Description of Work: He fixed my lawn mower and my weedwacker, as well as my neighbors lawn mower and weedwacker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Elaine C.
04/2012
5.0
lawn mower repair
  + -1 more
Ricky brought new life to my old, neglected mower. I explained the situation to him over the phone and he ordered the parts he assumed he would need based on that - he was spot on. Once he was done, the mower worked better than it had in years; when I mentioned previously that it was neglected, I wasn't lying - I hadn't done one bit of maintenance to it in the 8 years that I owned it. I've used it for several mowings since the work and it's running great.
Description of Work: Complete tune up and overhaul of my 8 year old lawn mower.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

4407 Dalmoor Dr, Charlotte, NC 28212


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lawn Mower & Power Tool Repair,
Knife sharpening

FAQ

Ricky's Onsite Services is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

Ricky's Onsite Services accepts the following forms of payment: Check
No, Ricky's Onsite Services does not offer free project estimates.
No, Ricky's Onsite Services does not offer eco-friendly accreditations.
No, Ricky's Onsite Services does not offer a senior discount.
No, Ricky's Onsite Services does not offer emergency services.
Yes, Ricky's Onsite Services offers warranties.
Ricky's Onsite Services offers the following services: Onsite repairs, service & blade sharpening for all make & model lawn mowers, general repairs for string trimmers (weed eaters), chainsaws, B/P & H/H blowers & other lawn & garden tools
Pickup & delivery

Contact information

4407 Dalmoor Dr, Charlotte, NC 28212


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM