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Pathmaker Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

Small, family owned local business. Accept all major credit cards, checks or cash. If you’re seeking reliable and affordable residential plumber services in the area of Harrisburg, Charlotte and Concord, NC, turn to the experts here at Pathmaker Plumbing. We’re one of the region’s leading providers of residential plumbing services! At Pathmaker Plumbing, our experienced Charlotte plumbers can assist with a broad range of projects, from troubleshooting and plumbing problems, to replacements and repairs, to new installations and beyond!

Business highlights

13 years of trusted experience

Services we offer

Commercial & Residential Plumbing, Wells & Pumps, Toilets, Gas Line, Water Heaters, Disposers, Tubs, Bathroom, Tankless Water Heaters, Installation & Repairs, Faucets, Thermal Expansion Tanks, Pressure Reducing Valves, Whole House Plumbing Inspections, Leak Detection

Services we don't offer

Septic Tank, Grease Trap Pumping. Remodel Work, Tile, Drywall

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7349 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
9%
3
7%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 276-300 of 349 reviews

Tanya J.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Needed an old faucet removed from my mom's house. Pathmaker removed the 'difficult-to-remove' faucet, replaced it with one of their quality faucets in inventory and even cleaned up/updated some piping work under the sink. Great experience!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pathmaker Plumbing
Thanks for the review. I enjoyed talking with both of you.

David M.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Inspected entire house. Replaced main line and water tank, installed outside faucet, and did miscellaneous repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from Pathmaker Plumbing
Thanks for the review [member name removed]!

Daniel C.
01/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Reseated a toilet, which entailed cutting off and replacing the flange to which the toilet is mounted; replaced/upgraded the shut off valve and armored connecting hose to the toilet, all of which involved finding the primary shut off for the house; checked the water pressure for the house and cleared one sink drain. He also estimated work involved in replacing the secondary all-house shut off as well as replacing a leaking weatherproof outside faucet installation. The 'deal' was applied to more than one item. Owner - this is a one man company - was here for the better part of half a day. We were overall pleased with the service received.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Pathmaker Plumbing
Thanks for the review and taking time to tell others about me.

KENNETH H.
01/2015
5.0
drain pipe, plumbing
  + 0 more
unknown
Description of Work: Reinstalled leaking garbage disposal. Replaced kitchen drain pipes. Very professional and courteous - nice guy. Would definitely recommend for any plumbing services needed!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Pathmaker Plumbing
Thanks for the review [member name removed].

LaSonia H.
01/2015
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Mark C.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced valve system, allowing for improved water pressure throughout house. Good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Pathmaker Plumbing
[member name removed], I appreciate the good review, thanks for taking time to leave it.

Dawn L.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Reset toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pathmaker Plumbing
John, Thanks for your review and also for your repeat business.

Phyllis G.
12/2014
1.0
plumbing
  + -1 more
unknown
Description of Work: Had a drippy shower head and since he could not guarantee the existing shower head would not start dripping again handed us a brochure with new fixtures starting at 650.00. Had the shower head repaired for $40.00 by another plumber.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$25

Response from Pathmaker Plumbing
(Removed Member name), I cannot take the chance that a low budget repair will be a lasting repair. I could also have given you a cheap, quick fix. But if/when that cheap fix stops working, or worse yet, contributes to an even larger issue, then the 650 dollar solution I proposed will look far more reasonable, compared to what will likely happen when the 40 dollar repair fails. For this reason I try to steer situations like yours towards a more permanent, lasting solution. One that both of us can feel good about long term. That is the way I do business, and I know that MANY other plumbers in this city don't operate that way. They take the path of least resistance, and tell people what they want to hear, which is usually, this wont cost that much to fix, but that way of doing business leaves you in trouble long term, when the cheap repair fails. This is something I see almost everyday. I come behind those repairs (and the damage resulting from the negligence) regularly, thats how I know that my proposed solutions are not only reasonable, but appropriate.

cheryl B.
12/2014
3.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$49

Nancy C.
12/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: This is the last Angie's list "deal" that I will purchase. Basically, I paid $25 for a sales call. My concern was a leaking toilet which my husband later fixed by adjusting the stopper. Received a quote for several hundred dollars to correct the water pressure for the whole house. Subsequently, that was determined not to be a problem after all.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$25

Response from Pathmaker Plumbing
[Member name removed], thanks for taking time to review my service. I understand it may be difficult to see the connection between high water pressure (which, according to the NC State plumbing code, is anything above 80 psi) and a running toilet. But I stand by that observation. Running toilets are often a symptom of high water pressure. Whether or not your husband was able to make some adjustments to your toilet successfully does not change the fact that you do, in fact, have water pressure that is unsafe for your plumbing system and in violation of the code. That is exactly why i attached a photograph of the pressure gauge attached to your plumbing showing the reading of 140 psi. Thats way too high! I also advised you, during my visit, that you can and should call Charmeck 311 and ask if what I was telling you was indeed a code issue. Please take the time to fact check me. If you don't have me install a working pressure reducing valve and thermal expansion tank in your home, please hire another licensed plumber to do so, before you have a catastrophic leak.

Nancy M.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced one part for $15.00. | I need two whole faucets and tubing. The only thing I was offered was all metal at a cost $175.00 or $225.00 each (I can't remember price) plus high labor cost to install. A very nice man, but I just cannot afford his prices. |

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$15

Response from Pathmaker Plumbing
[member name removed], thanks for taking time to leave me a review and for the kind words. I understand that the cost is higher than expected, but the cost of good quality, solid brass fixtures is more than what can be found at the big box stores. Out of respect for my customer's time and money, I only offer high quality, long lasting fixtures, because in the long run, this is far more economical than multiple installations of cheaper fixtures, not to mention safer against leaks and drips.

Michael W.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I have a lavatory faucet set (hot, spigot, cold) mounted through a mirror adhered to the wall. One of the faucet valves leaks/drips. The plumber said he did not have the tools to access the valves behind the mirror, through the admittedly small holes. He suggested removing (breaking) the mirror or cutting a large access hole in the other (exterior) side of the wall to make access to the valves easier. So no work was done. |I'm still trying to rationalize the cost of dripping well water vs many hundreds of dollars to tear up and rebuild the wall to get access to the valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Pathmaker Plumbing
Ya, your situation is a very unique one. Its not everyday that I see a faucet protruding through a mirrored wall. The original designer/installer wasn't very considerate of the long term on this project. Unfortunately, its on an outside wall, which means travel through the exterior to get to the piping. Although, I will say, its a nice looking bathroom and very unique. Whichever path you choose, I'll be glad to help when you're ready,and thanks for the review.

Ginny S.
12/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Fixed a leaking toilet and fixed a leaking sink faucet. Checked on psi water pressure coming into house and hot water heater. He was such a nice, thorough man I honestly can't find anything bad to say about him. I do plan to use him again soon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pathmaker Plumbing
Thanks for the review and the recommendation. Means a lot.

HENRY J.
12/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pathmaker Plumbing
Thanks for the review (member name removed).

Barbara & Roger M.
12/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: After doing an inspection on our water heater, a new one was installed. We also had some additional plumbing work done. We are very happy with the work done by Pathmaker and will call them again if we need plumbing work done so that is why the cost of service may seem rather high.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Response from Pathmaker Plumbing
Thanks for leaving a review and for your repeat business. I really appreciate it. Don't forget your annual maintenance!

Elizabeth N.
12/2014
3.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0


Response from Pathmaker Plumbing
Thanks for leaving me a review [member name removed].

John A.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: repaired my kitchen sink garbage disposal- removed a small screwdriver that was jamming the flywheel and replaced a leaking flange mount. Polite, professional, efficient and a bit more than I thought I was going to have to spend to get the system running again-I hadn't figured on the leaking flange mount.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Pathmaker Plumbing
Thanks for the review. That tiny screwdriver was really jammed in there! I think opting to replace that leaky flange mount was a good choice, before it got any worse and damaged the kitchen cabinet. Appreciate the recommendation.

Elizabeth A.
12/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Unclogged a shower drain and cleaned a sink drain. | |Thought Thought the wording of the Angie's List Deal was misleading. Thought the deal price covered an hour call for plumbing. | Obviously, I haven't had plumbing work done in a while but feel the price is pretty high for the service provided. |

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pathmaker Plumbing
[member name removed], Thanks for taking time to review my services. I understand that the cost was more than you anticipated. Thats why I unclogged that second drain for you for no charge. I hope you consider me again when the time arises.

LINDA R.
10/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: John came to fix a drippy faucet. He determined that our pressure regulator was no longer working. He installed pressure regulators on house and irrigation system and right sized the expansion tank on our hot water heaters. He was knowledgeable and pleasant. He came back quickly when we had a problem with our irrigation system. (It had some trash in it and was obstructing the water flow and the pressure was increased a little.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Pathmaker Plumbing
Thanks for the review [member name removed]. I am so glad we got everything working well again.

Roberta Stohrer T.
10/2014
5.0
drain cleaning, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Unplugged bathroom clog. Fixed leak at water heater pipe joint.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Pathmaker Plumbing
Thanks for the review.

Pam L.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Repaired toilet. I'll call on them in the future should I need a plumber

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Pathmaker Plumbing
Thanks for the review (member name removed)!

NICHOLAS R.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Reviewed plumbing for source of high pitched cavitation noise. Identified source and both a temporary and permenant fix.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Pathmaker Plumbing
Thanks for the review.

Marshall W.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They did a plumbing check and replaced a faulty valve in one of our showers and advised on other items at our request. Getting the old component out to replace with a new one took a lot of plumbing skill and patience but they did an excellent job and cleaned up afterwards.

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pathmaker Plumbing
Thanks for leaving us a review and taking the time to let others know about us.

David D.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Inspected all plumbing underneath house and Installed an outside faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Rob G.
10/2014
3.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$130

Contact information

5676 Underwood Ave, Charlotte, NC 28213

pathmakerplumbing.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation,
Wells and Pumps,
Water Filtration and Softening,
Sewer Cleaning,
Natural Gas Lines

FAQ

Pathmaker Plumbing is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: Closed

Pathmaker Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Pathmaker Plumbing does not offer free project estimates.
Yes, Pathmaker Plumbing offers eco-friendly accreditations.
No, Pathmaker Plumbing does not offer a senior discount.
No, Pathmaker Plumbing does not offer emergency services.
Yes, Pathmaker Plumbing offers warranties.
Pathmaker Plumbing offers the following services: Commercial & Residential Plumbing, Wells & Pumps, Toilets, Gas Line, Water Heaters, Disposers, Tubs, Bathroom, Tankless Water Heaters, Installation & Repairs, Faucets, Thermal Expansion Tanks, Pressure Reducing Valves, Whole House Plumbing Inspections, Leak Detection
Septic Tank, Grease Trap Pumping. Remodel Work, Tile, Drywall

Contact information

5676 Underwood Ave, Charlotte, NC 28213

pathmakerplumbing.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed