Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Pathmaker Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

Small, family owned local business. Accept all major credit cards, checks or cash. If you’re seeking reliable and affordable residential plumber services in the area of Harrisburg, Charlotte and Concord, NC, turn to the experts here at Pathmaker Plumbing. We’re one of the region’s leading providers of residential plumbing services! At Pathmaker Plumbing, our experienced Charlotte plumbers can assist with a broad range of projects, from troubleshooting and plumbing problems, to replacements and repairs, to new installations and beyond!

Business highlights

12 years of trusted experience

Services we offer

Commercial & Residential Plumbing, Wells & Pumps, Toilets, Gas Line, Water Heaters, Disposers, Tubs, Bathroom, Tankless Water Heaters, Installation & Repairs, Faucets, Thermal Expansion Tanks, Pressure Reducing Valves, Whole House Plumbing Inspections, Leak Detection

Services we don't offer

Septic Tank, Grease Trap Pumping. Remodel Work, Tile, Drywall

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7349 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
9%
3
7%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 349 reviews

Robert H.
10/2022
1.0
plumbing
  + -1 more
I was quoted $75 for an estimate. Workers showed up and said that they need to run cameras. It will cost $275. They were here for less than 5 minutes and never went under the house, just looked. I share my personal pictures of the septic set up with them. Sent them away. I felt like the truth was somewhat shaded. I should have been told that a thorough estimate would be $275 and include cameras. I would have been alright with that. I am out 80.25 (taxes included) with no estimate whatsoever. Nevermore.
Description of Work: just an estimate

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$0.25

LEON G.
12/2020
5.0
plumbing, drain cleaning
  + 0 more
Reliable, professional and honest; what else do I need to say!
Description of Work: Clear and inspect the sewer pipe, install new toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

DIANE & WYN H.
02/2020
5.0
plumbing
  + -1 more
excellent....very responsive and professional
Description of Work: replace broken/leaking piping

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Carol M.
09/2018
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
Great! Couldn't have gone better. John scheduled us for first thing in the morning & called to let us know he was on the way. We discussed replacement options. He replaced the 2 hot water heaters with higher quality heaters the same day. He did an expert job. He goes above and beyond by telling us how to maintain our new hot water heaters to greatly extend their lives. We used Pathmaker Plumbing before for a drain line that kept clogging for years. John cleared the clog, but also told us how to keep it from reclogging. It hasn't clogged in over a year now. He is an expert in his field and very professional. We will continue to use Pathmaker Plumbing for all our plumbing needs.
Description of Work: Replace 2 gas water heaters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin D.
04/2018
5.0
plumbing
  + -1 more
John came out and snaked the drain for me. Working well now. Happy with service and results.
Description of Work: Drain on washer was clogged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pathmaker Plumbing
Thanks [Member Name Removed]. Its a privilege taking care of your needs again. Thanks for being a great customer over the years.

Anup G.
04/2018
1.0
plumbing, water heater repair
  + 0 more
The guy was prompt to respond and did come over to look at the heater. But he recommended replacing the water heater when the only problem was with the thermostat. I went for a second opinion and got the thermostat replaced and the unit is working fine. Beware of this person.
Description of Work: I needed my water heater fixed

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0


Response from Pathmaker Plumbing
[Member Name Removed], I checked your electrical wiring and thermostat on your water heater and found a short in them. That is the reason your breaker kept tripping. I pointed that out to your wife as you were not home. It was purely out of safety that I recommended a complete replacement. Replacing a thermostat only and not adressing the short can potentially lead to an electrical hazard. I made sure this was carefully noted on your invoice. I came to your home giving you same day service at no charge. I warned you of the danger you're in on my dime. Cost you nothing. Please don't use insulting and inflammatory phrases like " beware of this person". That kind of rhetoric does not reflect the professionalism you experienced from us.

cynthia C.
10/2017
5.0
plumbing, water heater repair
  + 0 more
It went well. He was on time and is very nice.
Description of Work: He replaced my water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Jane V.
09/2017
5.0
plumbing
  + -1 more
He understood how to complete job quickly
Description of Work: Not getting hot water out of tub spigot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Loretta C.
09/2017
3.0
plumbing
  + -1 more
He didn't do the job. What he did was okay but I wanted to change out the fixtures in the shower. He never changed the spout. He was to change the fixtures to nickle. He did half the job. He took the valves out. He cut a hole in the wall. But he did replace it with a access door. He moved the shower head to a different shower and I don't know why he did that. The main thing was to change the fixtures to nickle and it still hasn't been done.
Description of Work: He did plumbing work.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$1,575

Michael D.
08/2017
5.0
water heater repair
  + -1 more
Overall very well. Caleb kept me very well informed of his progress - was very professional. $1350.00
Description of Work: Replaced water heater (37 gal.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Glenda R.
08/2017
3.0
plumbing
  + -1 more
He fixed the toiled and it worked temporarily and then I had to hire someone else to repair it again. The money I paid Angie's List pretty much only covered the service call -- I had to pay additional funds. The plumber quoted me an astronomical price for fixing the leaking faucet -- got someone else to do the same procedure for much much less.
Description of Work: I had a dripping faucet and a running toilet.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0


Response from Pathmaker Plumbing
[Member Name Removed], The money you paid Angies list really did just cover the service fee. That's all it was supposed to cover. The repair we performed for you was only half of what was necessary for a long term fix because that's all you were willing to pay for. In fact, you didn't even know about the other problems until we made you aware. For which you were grateful. Then, per our usual service, we documented the potential problems with photographs and attached them to you estimate AND your invoice to ensure your property would not suffer any water damage. It seems you took our information and then called around telling other plumbers until you found a price you liked. Please keep in mind is was our great and thorough service that made you aware of your issue in the first place.

Mary C.
08/2017
5.0
water heater repair
  + -1 more
I thought the price was expensive. They were done with the work really fast, I think it was the next day. The communication was over the phone because I was out of town and it was a quick response.
Description of Work: They replaced the water heater.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Ashley H.
08/2017
5.0
plumbing
  + -1 more
They came late but they called us in advance and told us that they would be, so I don't have a problem with that. They communicated.
Description of Work: Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Dave L.
07/2017
5.0
plumbing
  + -1 more
It was a good experience. Quality was good.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MELISSA J.
07/2017
5.0
plumbing
  + -1 more
Wonderful. He is really knowledgeable and professional. He does high quality and is a really nice guy. I had a serious leak and I am confident it has been repaired adequately.
Description of Work: They found the source of a leak in my bathroom and they re-plumed the drain in my shower which fixed the leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$275

Response from Pathmaker Plumbing
Thanks for the review [Member Name Removed]

Re. Or. Terri H.
06/2017
3.0
plumbing
  + -1 more
Bad. No written estimate bill not itemized to show cost of parts and labor. Tech very pushy. There two hours approx. 900.00 bill I estimate labor was 200. Per hr
Description of Work: Plumbing repair low pressure

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$920

Response from Pathmaker Plumbing
This review is false and has been submitted to Angie's List Review Board for consideration.

Brian S.
05/2017
5.0
plumbing
  + -1 more
It was fast, leak free and works well
Description of Work: Replaced a cracked garbage disposal and associated piping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pathmaker Plumbing
Thanks for the review [Member Name Removed]

Patti B.
04/2017
5.0
plumbing
  + -1 more
Perfect. The problem was explained, a new part was purchased and installed. We are very satisfied with everything.
Description of Work: Fix bath tub faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pathmaker Plumbing
thanks for the review!

Robert S.
03/2017
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
Fantastic. We are very pleased with everything.
Description of Work: New kitchen sink, garbage disposer, and water filter. Expansion tank for hot water heater. Repaired leaking faucet in tub. Replaced exterior faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Pathmaker Plumbing
Thanks for the review [Member Name Removed]. It was a pleasure serving you and [Removed Member Name]

Lee L.
03/2017
4.0
plumbing
  + -1 more
On price I really don't have a good point of reference because it's a unique thing I had to have done quickly and unfortunately I didn't get other quotes. We had a little dispute on price that he finally agreed to support my way of thinking. I was a little disappointed the price was as quoted, but he indicated he ran into unexpected issues and my feeling was he should have understood that before he gave me a quote and we resolved it. I was satisfied with the result after discussions, but I was not happy that we had to have discussions.
Description of Work: He put in a new water line for me because the current water line was leaking.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Pathmaker Plumbing
Thanks for the review. Its helpful if you're going out of town for several days after an estimate to leave me a way to contact you. As it is, I kept your wife in the loop every step of the way, only to find when you come home that she hasn't been communicating with you. So, Yes, we did what we were supposed to, but you simply weren't there to see it unfold. I appreciate your desire to have everything explained up front, but frankly, when you are replacing 70 plus feet of pipe underground you can occasionally have unforeseen things come up. Plumbers can do a lot of things, but they dont have x-ray vision. I took the hit on this job (and it was a big hit) for the sake of integrity, but would have appreciated knowing you wouldn't be there when the job was done.

JAMES A.
02/2017
5.0
plumbing
  + -1 more
Caleb was on time, most professional, and made sure we understood all of his work and the charges. John gets an A+ for humor and Caleb an A+ for courtesy and expertise.
Description of Work: Remove toilet and sink to allow new flooring installation and reinstall. Install new flange to account for thickness of new flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pathmaker Plumbing
thanks for the review!

Brad N.
01/2017
5.0
plumbing
  + -1 more
Very well. They came out immediately and gave me a quote and then came back out and did a very labor-intensive job in quick order. They provided extra effort to get the work done to my specifications. Very happy with the work performed.
Description of Work: My plumbing line to the house was leaking so I had standing water on my lawn.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Pathmaker Plumbing
Thanks for the review [Member Name Removed]

Glenda R.
11/2016
4.0
plumbing
  + -1 more
I paid an extra $125. Two of my faucets are still leaking and it's no big deal I just think they need to be replaced, but he fixed my toilet.
Description of Work: I purchased a Big Deal coupon from Pathmaker Plumbing and he fixed a toilet and a couple leaky faucets for us.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$125

Response from Pathmaker Plumbing
[Member Name Removed], Im glad your toilet is still working well! I checked your invoice and didnt see any mention of faucet repair. I DID see an estimate for a pressure a reducing valve that we recommended during our visit, so that may likely be a contributor.

Donna Y.
10/2016
5.0
plumbing
  + -1 more
Great job and he gave me options. Best fix vs what would get me by for now
Description of Work: Fixed master bath toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pathmaker Plumbing
Thanks for the review [Member Name Removed]. Very happy to make you happy.

charmain W.
10/2016
3.0
plumbing
  + -1 more
this was not performed. I was refunded.
Description of Work: this was not performed. I was refunded.
Rating CategoryRating out of 5

Response from Pathmaker Plumbing
Thanks for taking time to leave me a review. I'm not sure why we didnt get out to you but if you need us in the future dont hesitate to call.

Contact information

5676 Underwood Ave, Charlotte, NC 28213

pathmakerplumbing.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation,
Wells and Pumps,
Water Filtration and Softening,
Sewer Cleaning,
Natural Gas Lines

FAQ

Pathmaker Plumbing is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: Closed

Pathmaker Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Pathmaker Plumbing does not offer free project estimates.
Yes, Pathmaker Plumbing offers eco-friendly accreditations.
No, Pathmaker Plumbing does not offer a senior discount.
No, Pathmaker Plumbing does not offer emergency services.
Yes, Pathmaker Plumbing offers warranties.
Pathmaker Plumbing offers the following services: Commercial & Residential Plumbing, Wells & Pumps, Toilets, Gas Line, Water Heaters, Disposers, Tubs, Bathroom, Tankless Water Heaters, Installation & Repairs, Faucets, Thermal Expansion Tanks, Pressure Reducing Valves, Whole House Plumbing Inspections, Leak Detection
Septic Tank, Grease Trap Pumping. Remodel Work, Tile, Drywall

Contact information

5676 Underwood Ave, Charlotte, NC 28213

pathmakerplumbing.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed