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Pathmaker Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

Small, family owned local business. Accept all major credit cards, checks or cash. If you’re seeking reliable and affordable residential plumber services in the area of Harrisburg, Charlotte and Concord, NC, turn to the experts here at Pathmaker Plumbing. We’re one of the region’s leading providers of residential plumbing services! At Pathmaker Plumbing, our experienced Charlotte plumbers can assist with a broad range of projects, from troubleshooting and plumbing problems, to replacements and repairs, to new installations and beyond!

Business highlights

13 years of trusted experience

Services we offer

Commercial & Residential Plumbing, Wells & Pumps, Toilets, Gas Line, Water Heaters, Disposers, Tubs, Bathroom, Tankless Water Heaters, Installation & Repairs, Faucets, Thermal Expansion Tanks, Pressure Reducing Valves, Whole House Plumbing Inspections, Leak Detection

Services we don't offer

Septic Tank, Grease Trap Pumping. Remodel Work, Tile, Drywall

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7349 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
9%
3
7%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 251-275 of 349 reviews

Camille M.
09/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Pathmaker Plumbing
Thanks for the review

Dawn L.
08/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pathmaker Plumbing
Thanks for the review

Renee H.
08/2015
5.0
wells
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,300

Response from Pathmaker Plumbing
thanks for the review!

David M.
07/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$39

Response from Pathmaker Plumbing
Thanks for the review [Member Name Removed]!

Lesley B.
07/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Pathmaker Plumbing
thanks for the review!~

Teresa W.
07/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pathmaker Plumbing
Thanks for taking time to tell others about me.

James C.
07/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$49

Response from Pathmaker Plumbing
thanks for the review!

Susan B.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced leaking toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Pathmaker Plumbing
Thanks for the review [member name removed]

David B.
07/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$114

Response from Pathmaker Plumbing
Thanks for the review

ERika C.
06/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Response from Pathmaker Plumbing
Thanks for the review [Member Name Removed]. However I have no record of your name or address in my system. Perhaps there's a mix up?

Robert S.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Pathmaker Plumbing
Thanks for the review!

Darlene W.
06/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$600

Response from Pathmaker Plumbing
Thank you!

Virginia P.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: The need was for evaluation/location of an apparent water leak. Service began with installation of a replacement of our indoor water shutoff, since the existing one was not functioning. A referral for location of the leak led to the discovery that there was no remaining leak, as a toilet leak that had been repaired by us while other issues were being investigated turned out to be the presenting problem. When all apparent water usage was suspended, it still appeared, from the meter, that there was water running. It turned out that the refrigerator ice maker was still running, thus creating the appearance of a leak where none existed. (None of us had considered that possibility, and it took the leak finder some time to discover, only becoming evident when the "leak" he discovered near the refrigerator spontaneously stopped.) Because of the plumber's integrity, we were not charged for the services of the leak finder; the plumber absorbed the cost. The cutoff valve needed replacement, and the work was done well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Pathmaker Plumbing
[member name removed], it means a lot to me that you took the time to tell others about your experience and that you were careful to point out my integrity. Often times when people get online to leave a review it's to vent some sort of frustration because the project didn't or couldn't go the way they wanted it to go. So thank you for taking the time to tell others about me and how I do business.

Arthur C.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: connected a sink and drain in spare bathroom. No mess and no fuss. Owner a very nice person to do business with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Pathmaker Plumbing
Thanks [Member name removed]! It was a pleasure helping you out.

roger E.
05/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,200

Response from Pathmaker Plumbing
Thank you for the nice review. But i dont have any record of your name or address in my system. Perhaps it is under a different name?

David Y.
05/2015
1.0
plumbing
  + -1 more
.
Description of Work: It's a simple item and I explained what it was but they said they would need to come take a look and would charge a $35 fee just to take a look at it.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Pathmaker Plumbing
[member's name removed] That's right. I actually charge for work that I do. Even work you or others may think is "simple". I can't tell you how many seemingly "simple" things people call me for every day end up being far less simple than they anticipated. My job is not to just address plumbing symptoms, but to find out the actual cause of the issue and then educate my customer as to why that is happening, and how to prevent it from occurring in the future. If you and the person reading this review right now do NOT want their plumber to be that thorough, then I am NOT the plumber for you. There is nothing wrong with a professional charging for his/her services. You are not entitled to my knowledge and skill for free just because you're a member of Angie's List. Your review should not even be posted as all i did was speak to you briefly on the phone. I have never been to your house, nor have I done any plumbing for you. Angie's List, PLEASE stop letting people leave reviews who have not received any service!

John S.
04/2015
5.0
plumbing
  + -1 more
Fantastic! Highly recommended.
Description of Work: Fixed leaky outdoor faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Pathmaker Plumbing
I appreciate the commendation

Pam L.
04/2015
5.0
plumbing
  + -1 more
.
Description of Work: Replaced two bathroom faucets and we're very happy with the quality of the work that was done. This is the second time that we've used them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Pathmaker Plumbing
[Member name removed], Thanks so much for your recommendation. Repeat business is what we strive for, and means we must be doing something right! Thanks again.

Michael M.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: John checked the handle control for a shower and verified it to be in good working order. He also checked the handle for a separate bath and found it to be in need of replacement, and gave an estimate for doing so on a future service call. John was very easy going, punctual, and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Pathmaker Plumbing
Thanks for the review and telling others about me.

Melanie S.
03/2015
5.0
plumbing
  + -1 more
Did a very good job.
Description of Work: Replaced a toilet and reseated a toilet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pathmaker Plumbing
Thanks for the review

Carla A.
03/2015
5.0
plumbing
  + -1 more
No problems
Description of Work: Installed new kitchen faucet and new disposal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from Pathmaker Plumbing
Thanks for the Review [member name removed]!

jeffrey O.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced toliet flapper. Very professional and honest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Pathmaker Plumbing
Thank you for the review and taking time to tell others about me.

Christopher R.
03/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: Made plumbing situation worse and then offered apayment plan to fix, when called to setup appointment he said he was not honoring the deal

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$129

Response from Pathmaker Plumbing
Just to make a few things clear. I did come to your home and honor the Big Deal. Before any work started, conversation went like this. Plumber: this is going to need to be replaced, not repaired, Customer: I dont have the money to replace it. just repair it. Plumber: I'll try, but I'm sure it needs to be replaced. Customer: I understand, just try anyway. Replaced part, problem is the same as before. Customer: I cant afford to pay you to replace it, can I make monthly payments? Plumber: no, but I will offer you a 100 dollar discount. Customer: I stlll cant afford that, can I make payments? Plumber: well, Im a plumber not a bank. BUT, because it's a slow week I'll allow you to do that. 2 and a half months go by.... Customer: Can you come by and replace that valve now? I can pay you monthly. Plumber: Uh, No. Its not slow anymore. Im busy, that as a limited time offer and you waited two and a half months. Customer: Can you refer me to someone else who might help me? Plumber: sure can, here's the number. Customer: goes on Angie's List, writes F review, claims plumber didnt honor deal.

CRAIG H.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Repaired toilet. It went well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Pathmaker Plumbing
Thanks for taking time to leave me a review.

Matt T.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: John was great- punctual, professional, and gave some good advice about other issues with our house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$370

Response from Pathmaker Plumbing
Thanks for the review [removed member name]!!

Contact information

5676 Underwood Ave, Charlotte, NC 28213

pathmakerplumbing.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation,
Wells and Pumps,
Water Filtration and Softening,
Sewer Cleaning,
Natural Gas Lines

FAQ

Pathmaker Plumbing is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: Closed

Pathmaker Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Pathmaker Plumbing does not offer free project estimates.
Yes, Pathmaker Plumbing offers eco-friendly accreditations.
No, Pathmaker Plumbing does not offer a senior discount.
No, Pathmaker Plumbing does not offer emergency services.
Yes, Pathmaker Plumbing offers warranties.
Pathmaker Plumbing offers the following services: Commercial & Residential Plumbing, Wells & Pumps, Toilets, Gas Line, Water Heaters, Disposers, Tubs, Bathroom, Tankless Water Heaters, Installation & Repairs, Faucets, Thermal Expansion Tanks, Pressure Reducing Valves, Whole House Plumbing Inspections, Leak Detection
Septic Tank, Grease Trap Pumping. Remodel Work, Tile, Drywall

Contact information

5676 Underwood Ave, Charlotte, NC 28213

pathmakerplumbing.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed