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35 years of trusted experience
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5%
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Reviews
4.9697 Reviews
Showing 451-475 of 697 reviews
QUYNH P.
02/2021
gas logs
 + -1 moreGas fireplace repair
Description of Work: This company did not even bother to respond to my 2 messages to them requesting their service. They just ignored my messages/requests!
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| responsiveness |
06/2003
dryer vent cleaning
 + -1 moreCAME OUT THE FIRST TIME AND CHARGED LESS THAN NORMAL BECAUSE THEY COULDN'T DO IT. CAME BACK AGAIN THINKING THEY COULD FINISH, BUT WERE UNABLE TO. RECOMMENDED REPLACING THE VENT, BUT ANOTHER COMPANY WAS ABLE TO FINISH IT FOR ME WITHOUT REPLACING ANYTHING
Description of Work: HAD THEM OUT FOR DRYER VENT CLEANING
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
$65
Mary P.
05/2003
chimney repair
 + -1 moreYOU COULDN'T MEET A NICER GROUP OF PEOPLE. THEY WERE VERY PATIENT WITH ME.
Description of Work: INSTALLED A CROWN ON THE CHIMNEY
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
$150
PAT B.
02/2003
air duct cleaning
 + -1 moreTHE ORIGINAL APPOINTMENT WAS CANCELLED DUE TO RAIN. THEY DID CALL TO RESCHEDULE. THEY GAVE ME AN APPOINTMENT WHEN IT WAS GOOD FOR ME.
Description of Work: CLEANED DUCTS
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$109
PAT B.
01/2003
chimney sweep
 + -1 moreTHEY WERE ON TIME, POLITE, MAILED A VERY DETAILED COLOR REPORT SHORTLY AFTER THE CLEANING
Description of Work: CHIMNEY SWEEPING & CAP INSTALLED
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$290
GREER C.
01/2003
chimney sweep
 + -1 moreCAME WHEN THEY SAID THEY WOULD. THEY WERE VERY COURTEOUS. I FELT VERY COMFORTABLE WITH THEM. THE PICTURES AND THE REPORT CAME A FEW WEEKS LATER AS THEY SAID IT WOULD. THEY CLEANED UP AFTER THEMSELVES.
Description of Work: CAME AND INSPECTED CHIMNEY WITH VIDEO CAMERA
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
$350
HORACE A.
12/2002
chimney repair
 + -1 moreVERY PROFESSIONAL FIRM. VERY THOROUGH EXAMINATION OF THE CHIMNEY AND DETAILED REPORT AND ESTIMATE.
Description of Work: RELINE AND REPAIR CHIMNEY.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$4,300
STEVEN & CYNTHIA F.
08/2002
chimney sweep
 + -1 moreTHEY DID REALLY GOOD WORK AND WE ARE VERY PLEASED. VERY PUNCTUAL AND THOROUGH, ALSO VERY KNOWLEDGEABLE.
Description of Work: CHIMNEY SWEEP AND DRYER VENT CLEANING
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$225
KAREN M.
05/2002
air duct cleaning
 + -1 moreTHEY DID GET THERE LATE, BUT HAD A FLAT TIRE WHICH WOULD ACCOUNT FOR THAT PROBLEM.
Description of Work: CLEANED OUT A DRYER VENT AND TWO BATHROOM VENTS. THEN INSTALLED OUTSIDE COVERS OVER ALL THREE TO PREVENT BIRDS FROM ENTERING.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$200
KAREN M.
04/2002
chimney sweep
 + -1 moreTHE ONLY PROBLEM I HAD WAS THAT THEY WERE ABOUT AN HOUR LATE BECAUSE OF A FLAT TIRE TO THEIR TRUCK.
Description of Work: CLEANED A DRYER VENT AND TWO BATHROOM VENTS. THEN INSTALLED COVERS OVER ALL THREE TO HELP KEEP OUT BIRDS.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$180
RUTH M.
03/2002
chimney caps
 + -1 moreTHEY DID A FINE JOB. THE ONLY THING MEMBER DIDNT LIKE WAS THAT THEY DIDNT BRING THE RIGHT CAP THE SECOND DAY, SO IT TOOK 3 DAYS INSTEAD OF 2 DAYS. THEY DID A GOOD JOB CLEANING UP AND WERE THERE ON TIME. OVERALL, FAIRLY HAPPY WITH JOB.
Description of Work: RE-LINED CHIMNEY AND PUT A NEW CHIMNEY CAP ON.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$2,600
STEVEN & SUSAN W.
10/2001
chimney repair
 + -1 moreWE WERE EXTREMELY PLEASED WITH EVERY ASPECT OF SERVICE FROM THIS COMPANY. FROM THE SECRETARY WHO ANSWERS THE PHONE TO THE OWNER OF THE COMPANY HIMSELF, THIS WAS A GREAT COMPANY TO WORK WITH. THEY WERE FRIENDLY, COURTEOUS, AND OBVIOUSLY HOLD PROFESSIONALISM HIGH ON THEIR LIST OF VALUES. BESIDES THAT, THEIR TECHNICIANS WEAR UNIFORMS, THEY LEFT OUR HOUSE ABSOLUTELY CLEAN, AND THEY FINISHED ALL THE WORK IN LESS THAN 2 DAYS. WE HIGHLY RECOMMEND THIS COMPANY.
Description of Work: FIRST, THEY CLEANED OUR CHIMNEY, PERFORMED A MANUAL AND VIDEO ANALYSIS OF OUR EXTERNAL AND INTERIOR CHIMNEY AND FIREPLACE, AND REPLACED THE CHIMNEY CAP. THEY SENT US A DETAILED EXPLANATION OF THEIR FINDINGS ALONG WITH A PROPOSAL THAT INCLUDED DIGITAL PHOTOS OF OUR CHIMNEY AND REPAIR OPTIONS. THE OWNER, JAMES OWENS, ALSO SPOKE WITH US AT LENGTH TO EXPLAIN THE STATE OF OUR EXISTING CHIMNEY AND TO GIVE HIS EXPERT OPINION. THE ACTUAL REPAIR WORK INVOLVED REMOVING THE EXISTING TILE FLUE LINER AND REPLACING IT WITH A STATE-OF-THE-ART CONCRETE COMPOUND, PROPERLY INSULATING THE SMOKE CHAMBER AREA, REPAIRING THE BACK FIREWALL AND INNER HEARTH, PRESSURE WASHING & WATERPROOFING THE CHIMNEY CASING, CASTING A NEW CROWN AND EXTENDING THE FLUE TILE AND HAULING AWAY ALL RELATED DEBRIS.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$3,000
DIANE M.
09/2001
chimney sweep
 + -1 moreCAME WHEN HE SAID HE WOULD BE THERE. HE DID A GREAT JOB.
Description of Work: INSTALLED A CHIMNEY CAP AND REMOVED BIRD AND CLEANED CHIMNEY
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$306
PETER & JACQUELINE A.
03/2001
chimney sweep
 + -1 moreTOLD US WE NEEDED EXPENSIVE WORK DONE THAT REALLY WASNT NECESSARY. VERY DISAPPOINTED
Description of Work: ESTIMATE FOR FIREPLACE CLEANING AND REPAIR
| Rating Category | Rating out of 5 |
|---|---|
| value | |
| responsiveness | |
| punctuality |
DAVID K.
11/2000
chimney sweep
 + -1 moreTHE RESPONSIVENESS WAS VERY ACCURATE...HE RESPONDED TO ME RIGHT AWAY I WAS VERY IMPRESSED HE HAS NOT DONE THE WORK FOR ME YET HOWEVER, BUT I WOULD RECOMMEND HIM
Description of Work: ESTIMATE ON CLEANING CHIMNEY
| Rating Category | Rating out of 5 |
|---|---|
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
THERESA & CHRIS P.
11/2000
chimney caps
 + -1 moreORDERED FOR MY SISTER WHO MOVED INTO A NEW CONDO WE FELT THAT THEY WERE EXCELLENT. THE PHONE REP AND LABORER WERE BOTH VERY INFORMATIVE AND COURTEOUS, THEY WERE INEXPENSIVE COMPARED TO OTHER LOCAL COMPANIES. WILL DEFINITELY USE THEM AGAIN
Description of Work: INSPECTED FIREPLACE AND INSTALLED CHIMNEY CAP
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
ANGIE P.
10/2000
chimney caps
 + -1 moreTHEY WERE CAREFUL NOT TO LEAVE A MESS. FRIENDLY AND PROFESSIONAL. PROMPT FOR APPOINTMENT AND QUICK IN DOING THE WORK. I HAD ALSO CONTACTED THEM ABOUT DOING AIR DUCT CLEANING. AS IT TURNS OUT, THEY WERE NOT ABLE TO DO THIS BECAUSE THEY COULD NOT GET TO MY FURNACE. IT WAS BLOCKED BY SOME PIPES. THEY TRIED EVERY CONCEIVABLE WAY TO MAKE THIS WORK, BUT WE EVENTUALLY BOTH DECIDED IT COULDNT BE DONE UNTIL THE HVAC CO. COULD ADJUST THE FREON PIPES. THEY WERE UPFRONT ABOUT THE WHOLE THING AND PUT EVERYTHING BACK THE WAY IT WAS WHEN THEY ARRIVED. ON TOP OF IT ALL, THEY SPENT AN HOUR AT MY HOUSE AND DIDNT CHARGE ME FOR WORK THEY WERE UNABLE TO PERFORM, EVEN WHEN I WOULD HAVE BEEN HAPPY TO PAY THEM FOR THEIR ATTEMPT.
Description of Work: OWENS INSTALLED A CHIMNEY CAP, A NEW FIREBOX AND PERFORMED A CHIMNEY CLEANING
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Chad E.
10/2000
chimney sweep
 + -1 moreI HAD AN EARLIER CHIMNEY CLEANING FROM A CLEAN SWEEP, BUT AS THEY SUGGESTED SIGNIFICANT REPAIR WORK WAS NECESSARY, I WANT TO HAVE ANOTHER CLEANING PERFORMED. I CONTACTED OWENS CHIMNEY SWEEPS, AND THEY WERE QUITE RESPONSIVE ON THE PHONE, SO I HAD THEM COME OUT. THE GENTLEMAN WHO DID THE WORK WAS VERY HELPFUL, EVEN ALLOWING ME TO WATCH HIS WORK ON THE CAMERA SO THAT I COULD SEE WHAT HE WAS POINTING OUT. IN THE END, IT TURNED OUT THAT REPAIRS WERE INDEED NECESSARY, BUT I FELT MUCH BETTER AFTER THE INFORMATIVE TRIP ON OWENS THAN THE PREVIOUS ONE FROM A CLEAN SWEEP.
Description of Work: CHIMNEY CLEANING
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$90
Dave D.
06/2000
chimney sweep
 + -1 moreTHEY ASKED ALL THE RIGHT QUESTIONS ABOUT MY FIREPLACE USAGE AND EXPLAINED THE PROS AND CONS OF MY CHIMNEY CAP. THEY ALSO CHECKED OUR DRYER VENT TOO. JUST TO MAKE SURE WE WERE OK. GOOD SERVICE!
Description of Work: CHIMNEY SWEPT AND CAP PUT ON TOP.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$160
LOUIS K.
06/2000
dryer vent cleaning
 + -1 moreVERY PUNCTUAL, NEAT, NICE PERSON, WENT RIGHT TO BUSINESS, EXPLAINED WHAT HE HAD TO DO, BUT MBR WAS DISPLEASED THAT HE MADE A SUGGESTION THAT WOULD BE MUCH MORE EXPENSIVE THAT WOULD POSSIBLY CAUSE PROBLEMS LATER BUT THAT WAS NOT A SAFETY ISSUE.
Description of Work: CLEANED DRYER VENT, INSTALLED CHIMNEY CAP. MADE SUGGESTIONS TO PUT ON CAP OF DRYER VENT TO KEEP ANIMALS FROM COMING IN.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
SUSAN S.
05/2000
masonry
 + -1 moreWAS FABULOUS! GOT UP ON THE ROOF TO INVESTIGATE, TOOK A PIECE OF MY MORTAR TO BOREN TO MATCH IT. THEY LEFT EVERYTHING PERFECTLY CLEAN. KEPT US VERY INFORMED OF SCHEDULE.
Description of Work: CHIMNEY MASONRY REPAIR. TONY IS THEIR MASON.
| Rating Category | Rating out of 5 |
|---|
DALE & SHARON J.
05/2000
chimney sweep
 + -1 moreDID A GREAT JOB, EXTREMELY PLEASED, VERY NICE & PROFESSIONAL, ON TIME, EXLAINED EVERYTHING,GAVE MBR DISCOUNT & LIFETIME WARRANTY ON THE COVER.COST WAS $70 FOR CLEANING, $145 FOR THE COVER.
Description of Work: CHIMNEY CLEANING & INSTALLATION OF STAINLESS STEEL COVER.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
LAURA & KEVIN O.
04/2000
chimney sweep
 + -1 moreINSPECTION & CLEAN WAS $85. CAP WAS $185. I SHOPPED AROUND AND THEIR PRICES WERE COMPARABLE.
Description of Work: INSTALLED A STAINLESS STEEL CAP. GARY WAS REALLY INFORMATIVE AND ANSWERED ALL MY QUESTIONS. CLEANED INSIDE AND INSPECTED OUTSIDE. FOR EXAMPLE, CHECKED FLASHING AND SO FORTH.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
TERRY & BETSY D.
05/1999
chimney sweep
 + -1 moreDID A VERY EXPENSIVE REPAIR ON A CRACKED FLUE PIPE. THE COST WAS HIGH, BUT LINER SEEMS TO BE OF SUPERIOR QUALITY. HE WAS SOMEWHAT NEGOTIABLE IN PRICE. ON TIME AND PUT IN A FULL DAYS WORK. STOOD BEHIND ESTIMATE IN SPITE OF UNFORESEEN ADDL COST/EXPENSES.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
PETER D.
05/1999
chimney sweep
 + -1 moreDID CHIMNEY CLEANING AND INSPECTION. PRICES WERE AVERAGE, THEY SHOWED UP ON TIME AND MET MY EXPECTATIONS FOR SERVICE.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Contact information
9303 Monroe Rd Ste G1, Charlotte, NC 28270
http://www.owenschimneysystems.comService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMLicensing
Bonded
Insured
No License Required for Trade
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Sweep,
Chimney Repair,
Chimney Caps,
Fireplaces,
Dryer Vent Cleaning,
Masonry,
Gas Logs,
Air Duct Cleaning,
Pressure Washing,
Animal Removal,
Handyman Services,
Gutter Cleaning
FAQ
Owens Chimney Systems is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Owens Chimney Systems accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Owens Chimney Systems does not offer free project estimates.
No, Owens Chimney Systems does not offer eco-friendly accreditations.
Yes, Owens Chimney Systems offers a 5% senior discount.
No, Owens Chimney Systems does not offer emergency services.
Yes, Owens Chimney Systems offers warranties.
Owens Chimney Systems offers the following services: Chimney Sweeping, Bird & Animal Removal, Chimney Reling & Restoration, Masonry Repairs, Damper Replacement, Stainless & Copper Chimney Caps.
Air Duct Cleaning
Contact information
9303 Monroe Rd Ste G1, Charlotte, NC 28270
http://www.owenschimneysystems.comService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PM