Owens Chimney Systems

THIS COMPANY WAS WONDERFUL TO WORK WITH; THEY SEEMED VERY DEDICATED TO DOING THE JOB THE RIGHT WAY. I WILL BE CALLING THEM AGAIN FOR ROUTINE MAINTENANCE AS WELL AS FOR ANY PROBLEMS THAT COME UP RELATING TO OUR CHIMNEY.

OUR CHIMNEY SWEEP WAS ON TIME AND SPENT AT LEAST AN HOUR OR MORE, DURING HIS VISIT. HE WAS VERY THOROUGH AND POINTED OUT FLAWS IN THE CHIMNEY WHICH WE MIGHT WANT TO KEEP AN EYE ON IN THE FUTURE.

EXCELLENT WORK. EXPLAINED ALL OPTIONS. POLITE. PROFESSIONAL.

I WAS MOST IMPRESSED WITH THE QUALITY, TIMELINESS AND CLEANLINESS OF ALL WORK PERFORMED. EVERYONE EMPLOYED BY THIS COMPANY, WITH WHOM I CAME IN CONTACT, WAS COURTEOUS, EXTREMELY KNOWLEDGEABLE AND TRUSTWORTHY.

ARRIVED PROMPTLY, MAYBE EVEN EARLY. I WAS SURPRISED AT HOW CLEAN THE PROCESS WAS. (THEY USE A HIGH POWERED VACUUM TO COLLECT THE SOOT.) I HAD UNNECESSARILY COVERED MY FURNITURE IN THE FIREPLACE ROOM. THE TECHNICIAN EXPLAINED HIS FINDINGS DURING THE INSPECTION. WE WERE SATISFIED WITH THE CHIMNEY CLEANING, AND, ULTIMATELY, DID NOT USE THE COMPANY FOR THE STATED REPAIRS TO THE CHIMNEY LINER BECAUSE WE DECIDED TO CONVERT TO A VENTLESS GAS FIREPLACE. I USED A ANGIE'S LIST COUPON FOR $10.00 DISCOUNT.

THEY WERE VERY THOROUGH AND RECOMMENDED ANY REPAIRS THAT WE NEEDED. THEY CAME EARLY.

VERY CLEAN. THOUGHT I'D HAVE SOOT AND ASHES EVERYWHERE, BUT THERE WAS NO EVIDENCE OF A CHIMNEY SWEEP WHEN HE LEFT!

OVERALL EXPERIENCE WAS VERY POSITIVE. JACK WAS ON TIME, VERY PROFESSIONAL, AND TOOK SPECIAL CARE TO KEEP THE AREA AROUND THE FIREPLACE FREE FROM DUST AND DIRT TO PROTECT THE ORIENTAL RUG IN OUR FAMILY ROOM.

HE WAS VERY PROFESSIONAL, HE WAS FRIENDLY AND NO PRESSURE. HE GAVE ME THE INFO THAT I NEEDED TO MAKE UP MY MIND. EVERYTHING WAS PRICED INDIVIDUALLY ON THE ESTIMATE AND HE GRADED EACH THING ON A SAFETY LEVEL SO I KNEW WHAT WAS CRUCIAL OR NOT. THE REPORT CAME WITHIN A WEEK WHICH IS EXACTLY WHAT HE PROMISED.

THEY CALLED THE DAY BEFORE TO CHANGE THE APPOINTMENT TIME. MICHAEL WAS THE SERVICEMAN. HE WAS KIND AND EXPLAINED IN DETAIL THE STATUS OF THE CHIMNEY AND THE WORK THAT NEEDS TO BE DONE TO USE THE NON-VENTED GAS LOGS VS WOOD-BURNING. HE SHOWED ME DIGITAL IMAGES OF THE INTERIOR OF THE CHIMNEY AND EXPLAINED WHAT NEEDS TO BE CORRECTED. I AM PLEASED WITH THE SERVICE OVERALL. I PLAN TO USE OWENS CHIMNEY TO COMPLETE THE REPAIR WORK. NOTE: HE USED A HEPA FILTER VACUUM AND I HAVEN'T NOTICED AN APPRECIABLE INCREASE IN DUST IN THE HOUSE. HOWEVER, I COULD SMELL THE 'SOOT SCENT' WHILE HE WAS RUNNING THE VACUUM. I SIMPLY OPENED A WINDOW TO AIR THE ROOM OUT.

VERY THOROUGH, DID GOOD WORK. THIS IS THE FIRST VENT CLEANING, AFTER NEW VENTS WERE INSTALLED ABOUT 9 YEARS AGO IN OUR 1800 SQUARE FOOT RANCH HOME, AND WE ARE PLEASED WITH THE RESULTS. WE CAN TELL A DIFFERENCE, EVEN IN THE NUMBER OF DUST BUNNIES.

OWNENS WAS ON TIME, POLITE AND VERY THOROUGH. HE EXPLAINED HIS FINDINGS TO ME CAREFULLY, AND GAVE HIS RECCOMMENDATIONS.

I GIVE OWENS CHIMNEY SYSTEMS THE HIGHEST OF RECOMMENDATIONS. THEY ARE TRUE PROFESSIONALS WHO CONDUCT THEIR BUSINESS IN AN EXEMPLARY MANNER. THE PRICING IS COMPETITIVE, THE SERVICE IS GREAT, THE WORKERS ARE CONSIDERATE AND POLITE, AND THE WORKERS ARE EXPERIENCED. THEY ARE PUNCTUAL AND DEPENDABLE. THE QUALITY OF THE WORK IS OUTSTANDING. THIS IS THE BEST SERVICE COMPANY THAT I HAVE DEALT WITH IN A LONG TIME.

THE GENTLEMAN THAT INSPECTED IT WAS VERY NICE AND VERY INFORMATIVE. HOWEVER, HE SCARED US TO DEATH, BY SAYING THE CHIMNEY WAS UNSAFE AND WE SHOULD NOT USE IT UNTIL IT GOT REPAIRED. HE POINTED OUT ALL OF THE ISSUES AND DESCRIBED WHICH ONES WERE LIFE SAFETY ISSUES. WE HAVE AN OLD HOUSE AND HE KEPT POINTING OUT IT WAS "NOT WITHIN CODE". (THE CHIMNEY WAS OBVIOUSLY BUILT TO CODE AT THE TIME) WE GOT THE PROPOSAL AND THEY WANTED TO DO THE REPAIR ONE WAY AND WERE NOT OPEN TO ANY OTHER WAY. PLUS THE AMOUNT FOR THE REPAIR WAS WHAT YOU WOULD PAY FOR A BRAND NEW FIREPLACE! THE OWNER WAS VERY RUDE ON THE PHONE AND CONTRADICTED WHAT HIS INSPECTOR TOLD ME AT MY HOUSE. I WOULD NOT RECOMMEND THIS COMPANY. I'M AN ARCHITECT AND I DO KNOW SOMETHING ABOUT FIRE PLACES, CHIMNEYS AND THE LOCAL BUILDING CODE.

HE CALLED ME TO LET ME KNOW EXACTLY WHEN TO EXPECT HIM AND HE WAS ON TIME. THEY WILL BE SENDING ME A DETAILED REPORT WITH AN ESTIMATE AS TO WHAT REPAIRS THEY RECOMMEND.

THE SERVICEMEN WERE EXTREMELY COURTEOUS AND CLEAN WITH THEIR WORK. THEY THOROUGHLY EXPLAINED THE WORK THAT THEY WOULD DO, ACCOMPLISHED IT EFFICIENTLY, AND GAVE ME A DETAILED ACCOUNT OF THEIR INSPECTION. THEY WERE HONEST ABOUT THE DAMAGE THEY FOUND AND THEY EVEN SUGGESTED SIMPLE WAYS THAT I COULD REPAIR SOME OF IT MYSELF. THEY PROVIDED ME WITH AMPLE DOCUMENTATION OF THEIR INSPECTION.

THE APPT. WAS SCHEDULED REASONABLY QUICKLY. THE TECHNICIAN CALLED EARLY ON THE DAY SCHEDULED TO ASK IF HE COULD COME EARLIER, SINCE A PREVIOUS JOB DIDN'T TAKE AS LONG AS ANTICIPATED. TECHNICIAN TOOK CARE TO COVER INTERIOR AREAS, AND COMPLETED INSPECTION FAIRLY QUICKLY. HE TOOK VIDEO PICTURES AND EXPLAINED TO US WHAT HE WAS DOING AND LOOKING FOR. HE DISCOVERED NO BIRDS' NEST WAS THERE, BUT CAP WAS INSTALLED TO KEEP BIRDS FROM RETURNING.

PROMPT, PROFESSIONAL AND COURTEOUS. COST INCLUDED WRITTEN REPORT.

DENNIS WAS VERY NICE AND TOOK HIS JOB VERY SERIOUSLY. IT WAS A VERY HARD JOB GETTING THE HOSES HOOKED UP, BUT HE DIDN'T COMPLAIN. HE SAID IT WAS JUST PART OF THE JOB. I WAS VERY PLEASED WITH THE CARE THAT HE TOOK TO DO THE JOB CAREFULLY AND THOROUGHLY. THE AIR SMELLS CLEANER AND I AM GETTING VERY LITTLE DUST NOW ON MY FURNITURE. I WATCHED HIM MOST OF THE TIME. HE WAS VERY, VERY GOOD AND I WAS VERY PLEASED WITH THE WORK.

THEY PAID $200.00 TO HAVE HVAC FIXED AFTER CLEANING THE CHIMNEY OBSTRUCTED THE FURNACE FLUE. HIGHLY RECOMMENDED.

THE OWNER IS AN HONEST PROFESSIONAL MAN.

HE CAME OUT RIGHT AWAY. WE WILL CONSIDER USING HIM FOR OTHER CHIMNEY WORK. HE TOOK MY HUSBAND UP AND SHOWED HIM WHAT HE WAS DOING. WENT ABOVE AND BEYOND.

THEY INSTALLED A CAST MASONRY LINING. THEY WERE VERY VERY INFORMATIVE, I SPENT 3 OR 4 DIFFERENT CALLS TALKING TO THE OWNER, JAMES, AND HE TOLD US A LOT OF VALUABLE INFORMATION ABOUT FIREPLACES AND THE LINER. THEY WERE VERY CLEAN, VERY NEAT, AND I WAS VERY PLEASED WITH THEIR WORK. I WOULD HIGHLY RECOMMEND THIS COMPANY TO OTHERS.

THEY DID A NICE JOB. I WAS PLEASED WITH THEIR WORK AND I WOULD HIRE THE COMPANY AGAIN IN THE FUTURE.

CHARGED $15 PER DUCT PLUS $95 SANITATION. THEY WERE VERY RESPONSIVE AND I WOULD DEFINITELY USE THEM AGAIN!!