Osborne Plumbing & Drain

well, sewer cleaning company, gas leak repair service,

About us

For over 17 years, the homeowners in and around the Charlotte area have been able to rely on the fast and friendly service of Osborne Plumbing & Drain. I am Chris the owner operated since 1993; call us today for all of your plumbing needs.

Business highlights

32 years of trusted experience

Amenities

Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.5121 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
21%
3
3%
2
5%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.1
responsiveness
4.5
Showing 26-50 of 121 reviews

Rodney or Susan E.
11/2017
5.0
Kevin and Matt were awesome! Neat, friendly , knowledgeable and replaced the main house water valve in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bonnie F.
10/2017
3.0
I had never used Home Advisor before and was having a semi-emergency. Osborne Plumbing popped up first from my Home Advisor request. They were certainly nice enough and agreeable to coming out that day but couldn't give me an estimate over the phone. As such, I couldn't shop the service. Once they were at the house, of course I had them do the work but I thought they were very expensive. I wish I could've gotten bids from 2 or 3 companies before committing.

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
5.0

Yes, I recommend this pro
$256

Allison F.
07/2017
4.7
Chris was great! My only complaint of the entire experience was that I hadn't received a call regarding the delay in Chris's arrival. Once he arrived, he was very thorough and was communicating with me at every step. We will recommend Osborne in the future for plumbing needs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Rachael S.
07/2017
5.0
Matt was extremely professional and thorough. I was really impressed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

JAMES G.
06/2017
4.0
came out the same day we called--fixed the problem--did a fantastic job

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Donna m.
02/2017
4.5
very pleasant experience, friendly and professional

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$1,250

Becky W.
10/2016
4.5
We had a leak in the main line from the well pump to the house. The whole line plus some auxiliary pipes and the filter unit were replaced. Everyone I dealt with at Osborne Plumbing was very professional and answered my questions promptly. The work was done faster than expected, for which I was grateful. I would definitely call them again for other plumbing issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,697

Kaye H.
07/2016
5.0
Matt was a true professional. Showed up early which was great. Explained everything to me. Work was completed in a timely manor and everything was great. I feel like I have a new home again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$830

Mary D.
07/2016
5.0
I had several plumbing issues that needed correction after a home inspection. All sinks and the hot water tubing needed repairs. These items were not done correctly by "do it yourselfers", and hot water heater due to new code. After perusing several plumbers online. I am from out of state and did not have anyone to recommend a plumber, so I did an online search. I decided to put my trust in Osbourne Plumbing in order to complete the corrections in a timely manner because of the great reviews they have received. Sometimes you have to spend the money and get it right, but it is well worth it in the end. I don't have to worry about it now. I regret not having a professional do my work to begin with. Matt was knowledgeable in everything, efficient, and personable. I highly recommend Osbourne to anyone needing plumbing installs/repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$827

Fredrick R.
06/2016
5.0
Very professional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

diana i.
05/2016
5.0
They were the only plumbers who answered the phone and came after hours to fix a broken pipeline. Thank you Angela and Chris!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Clem P.
04/2016
5.0
After reaching out to another contactor with no response I contacted Osbourne and scheduled an appointment immediately. The shut off valve needed to be replaced and toiled needed to be reset. While it is understandable the some projects take longer than others, the office quickly notified me they were running behind and continue to keep me updated. An estimate was provided in writing and we proceeded with the project. Professional, courteous, and clean. Definitely would recommend to friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$180

Mary B.
04/2016
5.0
The technician came to repair a valve for the gas logs and stayed to install a new dishwasher and fixed the plumbing under the sink and garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Jason D.
03/2016
4.5
Guys did a great job for a very reasonable price. They knew we had an infant in the house so they were very considerate when it came to not disturbing her.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,225

Joyce B.
03/2016
5.0
We needed immediate help, and as soon as I contacted Home Advisor, Chris of Osborne called, arranged for Matt to head our way, and offered a cost estimate which was right in line with our own. Matt arrived quickly, explained what he thought was the problem, solved the issue, and saved our day. He did an excellent job, offered suggestions for the future, and also responded to a non-emergency need we had. We were impressed!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marianne W.
02/2016
5.0
Matt did an excellent job in repairing out outside plumbing faucet. I felt the cost was in line with other contractors. thank you Matt for a great job!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$326

Roy L.
01/2016
5.0
Chris is very personable. He know his work.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$185

James T.
12/2015
3.0
N/A

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
3.0

Yes, I recommend this pro

Contact information

PO Box 680524, Charlotte, NC 28216

http://www.osborneplumbingdrain.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 3:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
sewer cleaning company,
gas leak repair service,
drain cleaning company,
plumber

FAQ

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 3:00 PM

Saturday: Closed

Sunday: Closed

Osborne Plumbing & Drain accepts the following forms of payment: CreditCard
No, Osborne Plumbing & Drain does not offer free project estimates.
No, Osborne Plumbing & Drain does not offer eco-friendly accreditations.
No, Osborne Plumbing & Drain does not offer a senior discount.
No, Osborne Plumbing & Drain does not offer emergency services.
Yes, Osborne Plumbing & Drain offers warranties.

Contact information

PO Box 680524, Charlotte, NC 28216

http://www.osborneplumbingdrain.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 3:00 PM
Saturday:
Closed
Sunday:
Closed