Osborne Plumbing & Drain

Jamil and Jarrod were friendly, highly professional, prompt, and persistent. They solved the problem.

Like all things, price was expensive and I had bought the part ahead of time. What are you to do? Jarod, the plumber, was great. Great job and honest evaluation.

Chris is the best!

Very fast and good service.

excellent

The technician was very cordial, and did a great job.

Osborne Plumbing is reliable, keeps you updated when they are enroute and extremely professional. They did a b great job and were as kind as ever. I highly recommend Osborne Plumbing and Drain for n your plumbing needs.

Chris and Fredrick said all the right things and backed it up! They were professional, timely, and paid attention to the details. I highly recommend them!! ð ð

Prompt courteous service and very professional and friendly!

had a water leak some where out side under my drive way the technician that come out said they would have to tear up my drive but after looking it over he they cause go around it . save a lot of money

Dishonest company. For a simple drain snake job that should have taken 15 minutes, their tech ate up an hour of our time, mislead us on the work to be performed, then grossly over charged. We paid $448 for their tech to do a 3-minute hand snake and leave a bottle of bio one. We were told a sewer machine was needed, hence the majority of the charge. So not only do they overcharge for a simple job, they lie. After being confronted, the owner did offer a $100 dollar discount. This bill should have been half. The $100 is insulting, keep your money and I will warn consumers of your business.

They worked hard! They were professional, they had to remove the stairs to the attic to replace my water heater. I'm very happy with the job they did. First Sergeant (US Army-Retired)

Osborne Plumbing was my second bid. The first bid required moving the weather heater to replace the pressure regulator. Osborne Plumbing were able to make the repair without moving the water heater in less than two hours and more than 60% less than the other firm’s bid! During the repair, they kept me fully informed of their progress. They repositioned the water shut off valve and regulator to make it easier to access. The finished job was perfect to the point you would have never known a repair was made!

Technicians tried a different option before settling on final solution and and kept me informed beforehand of price change. Technicians provided good customer service. Very pleased😊

Jay was very professional and he went the extra mile he taught me a few extra things about pressure in my faucet. He took his time and he acted like he care because of the things he was showing and doing for me.

Came right away and even called asked if they could come early. I was very pleased with their customer service as well as their will to get it done.

They tell you there’s a $59 trip charge. They don’t tell you until they get there that there’s an additional $175 diagnostic charge. Then they rape you again with a fee to fix the problem. My sump was clogged with mud from Hurricane Florence, and that’s why it wasn’t working. So he cleaned out the sump and the exit pipe with his hands and charged me nearly $400! I complained, and he discounted it $25 and claimed he charged so much because he had to work in a crawl space. Too bad. You chose this profession. Needless to say, he didn’t win a lifelong customer.

None

good

A bit pricey, $280 to replace a faucet that I had already purchased, but a great job and very knowledgeable and nice technicians.

Very responsive. Extremely professional and courteous.

Jay was very nice and ,knowledgeable, and right to the point. I would recommend Osborne plumbing to my family and friends if any plumbing problems.