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Morris-Jenkins

Heating and Air Conditioning, Water Heaters, Electrical,

About us

Service 7 days a week with no extra charge for evenings or weekends. Our office is open and fully staffed 6 a.m. to midnight every day of the week. Seriously - call in on a Friday night, say at 11 p.m. and you will talk to a real Morris-Jenkins employee, not a call center who doesn't really know our company, our employees or how everything works! We also provide 24 hour emergency service if you have a problem in the middle of the night. 704-424-9959 We stand behind our work and all repairs are guaranteed for a full 2 years (refrigerant and condensate leaks not included). We tell you the price up front, before we begin the work, and we stick to it. We charge by the job, not the hour, so you pay the same no matter how long it takes us to do the work.

Business highlights

66 years of trusted experience
Emergency Services Offered

Services we offer

HVAC Repair. HVAC Replacement. Water Heater Repair. Water Heater Replacement. Tankless Water Heaters. Whole House Water Filters & Water Filtration

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.4804 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
8%
3
8%
2
5%
1
10%


Rating CategoryRating out of 5
quality
4.5
value
3.9
professionalism
4.5
responsiveness
4.6
punctuality
4.7
Showing 576-600 of 804 reviews

Nadia A.
01/2019
5.0
plumbing
  + -1 more
They are great.
Description of Work: They do plumbing. I have a membership with them. They do my heating unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donald M.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$50

John H.
10/2017
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott P.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Issue resolved.
Description of Work: My unit stopped turning on and Morris Jenkins was onsite with the hour to repair the unit. My unit was working by the time they left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Anthony O.
10/2017
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Betty W.
09/2017
5.0
water heater repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

KATHIE H.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Heating and air services.
Rating CategoryRating out of 5
Yes, I recommend this pro

GENE P.
01/2001
5.0
heating & air conditioning/hvac
  + -1 more
DAN DECKERS COMPANY HAS BEEN SERVICING MEMBERS HEAT PUMPS FOR THE LAST 8 YRS. DAN WAS PROMPT, PROFESSIONAL, AND HIS EXPERTISE IS EXCELLENT. EVEN AFTER A PROBLEM AROSE, DAN SPENT NUMEROUS HOURS (MOST OFF THE CLOCK!) GETTING A COMPANY CONSULTANT TO THE SITE TO RESOLVE THE PROBLEM. HE STANDS BEHIND HIS WORK.
Description of Work: REPLACED AGING HEAT PUMP UNITS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,000

PATRICIA S.
11/2000
1.0
heating & air conditioning/hvac
  + -1 more
MEMBER HAD GAS SMELL THE DAY AFTER PROVIDER WAS THERE. MEMBER CALLED OTHER HEATING COMPANY THEY SAID BURNER WAS SO DIRTY THAT IT WAS DANGEROUS . MORRIS-JENKINS DID COME BACK OUT TO CLEAN AGAIN AFTER MEMBER STATED SHE WAS GOING TO CALL US
Description of Work: CLEANED HEAT EXCHANGER/AND PILOT LIGHT VALVE BURNER

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0


PAT N.
11/2000
5.0
heating & air conditioning/hvac
  + -1 more
I CANT SAY ENOUGH ABOUT THE COMPANY GREAT TO WORK WITH AND HAS USED FOR YEARS AND WILL CONTINUE TO USE IN THE FUTURE GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Description of Work: HEATING AND AIR CONDITIONING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DONALD G.
11/2000
5.0
heating & air conditioning/hvac
  + -1 more
THEY WERE VERY THOROUGH VERY INFORMATIVE AND VERY INEXPENSIVE! WE WILL DEFINITELY HAVE THEM BACK.
Description of Work: CLEANED AND CHECKED HVAC SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

KAREN & ED C.
08/2000
1.0
heating & air conditioning/hvac
  + -1 more
PROMISED TO SHOW AT 8:30, STILL NOT THERE BY 9:30. CALLED, WAS PUT ON HOLD FOR LONG TIME. TOTALLY RUDE.
Description of Work: CALLED FOR ESTIMATE

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


JENNIFER H.
08/2000
1.0
heating & air conditioning/hvac
  + -1 more
I FELT THEY LACKED PROFESSIONALISM.
Description of Work: I CALLED TO ASK IF MY AC SYSTEM INSTALLED BY SG POPLIN INC COULD BE INSPECTED. THEY DID NOT SHOW UP UNTIL THE THIRD SCHEDULED APPT - AND THEN SENT A SALES PACKAGE IN THE MAIL ADVERTISING OPPORTUNITIES TO GET RID OF MY OLD SYSTEM.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$72

WINFRED G.
07/2000
1.0
heating & air conditioning/hvac
  + -1 more
APPOINTMENT NOT KEPT. OFFICE STATED THAT THEY TRIED TO NOTIFY ME THAT SERVICE TECHNICIAN WOULD NOT BE COMING BUT I RECEIVED NO CALLS AND THERE WERE NO MESSAGES ON MY VOICE-MAIL.
Description of Work: EVALUATION TO DETERMINE IF REPAIR/REPLACEMENT OF HOME CENTRAL A/C IS INDICATED

Rating CategoryRating out of 5
value
3.0
responsiveness
1.0
punctuality
1.0


ELEANOR M.
06/2000
5.0
heating & air conditioning/hvac
  + -1 more
COST $69.95. QUALITY SERVICE AT A REASONABLE PRICE WHEN I NEEDED IT MOST.
Description of Work: TESTED AC SYSTEM, RESET GFT SYSTEM, PIPE VALVE BURST UNDER HOUSE & WET UNIT & OUTLET.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

DONNA & HOWARD K.
06/2000
5.0
heating & air conditioning/hvac
  + -1 more
HIS NAME WAS RORY. AND THE PRICES WERE VERY GOOD TOO, THEY WERE $110, OTHER COMPANIES MORE LIKE $125.
Description of Work: DID AC REPAIR AND MAINTENANCE. WE FELT LIKE HE TOOK A LOT OF EXTRA TIME WITH US. HE EXPLAINED EVERYTHING. HE RESCUED US WHEN WE HAD A/C PROBLEMS. DID SHORT TERM FIX UNTIL SOMEONE COULD COME OUT AND REALLY TAKE CARE OF IT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

SONDRA S.
06/2000
5.0
heating & air conditioning/hvac
  + -1 more
THEY WERE REALLY QUICK TO CALL BACK.
Description of Work: GAVE ESTIMATE OVER THE PHONE
Rating CategoryRating out of 5

MICHAEL & LINDA A.
05/2000
5.0
heating & air conditioning/hvac
  + -1 more
THEY ARRIVED ON TIME, RETURNED CALLS, AND FIXED A SMALL PROBLEM RIGHT AWAY.
Description of Work: INSTALLED NEW A/C SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

03/2000
5.0
heating & air conditioning/hvac
  + -1 more
THEY GIVE 15% DISCOUNT ON PARTS AND LABOR "MAINTENANCE SERVICE CONTRACT", FOR $160/YEAR, THEY COVER EVERYTHING - SAME DAY SERVICE, THEY CALL TO SCHEDULE APPT., ALL KINDS OF GOOD SERVICE. THEY SHOW UP AS SCHEDULED.
Description of Work: A/C SYSTEM MAINTENANCE SERVICE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

03/2000
5.0
heating & air conditioning/hvac
  + -1 more
VERY PROMPT, EFFICIENT AND TIDE. COVERED THE FLOOR UP WITH PLASTIC AND PUT ON PAPER COVERS OVER THEIR SHOES EVERYTIME THEY ENTERED OUR HOUSE. PUT EVERYTHING BACK WHEN DONE.
Description of Work: INSTALLED NEW GAS FURNACE AND NEW A/C UNIT. STRAIGHT AS!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MIKE O.
02/2000
5.0
heating & air conditioning/hvac
  + -1 more
THE SERVICE TECH, GARY MCDONALD, WAS PROMPT & POLITE.
Description of Work: FURNACE SERVICE & TUNE-UP

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN & JAN B.
08/1999
5.0
heating & air conditioning/hvac
  + -1 more
DID AN A/C TUNE-UP.THE TECHNICIAN, MIKE, WAS VERY THOROUGH IN EXPLAINING WHAT HE WAS DOING. WE SIGNED UP FOR A CONTRACT & THEY ARE COMING OUT THIS FALL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

VANDANA W.
08/1999
5.0
heating & air conditioning/hvac
  + -1 more
A/C CHECK-UP ON 7/28/99. IMPRESSED W/ HOW COURTEOUS THE COMPANY WAS. CALLED AHEAD TO POSTPONE AN APPT, SERVICEMAN WAS HELPFUL & ANSWERED QUESTIONS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

06/1999
5.0
heating & air conditioning/hvac
  + -1 more
REPLACED AN OLD FURNACE AND WATER HEATER, THEY WERE PROMPT, THOROUGH, DID A NICE JOB. PRESENTED THEMSELVES AS THE MOST KNOWLEDGEABLE IN COMPARISON TO OTHERS, COST A LITTLE MORE, BUT WE HAD MORE CONFIDENCE IN THEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

12/1998
5.0
heating & air conditioning/hvac
  + -1 more
CAME FAST BUT THE PROBLEM WAS SOMETHING THEY DONT HANDLE. WHEN I RECEIVED THE BILL I CALLED AND THEY CREDITED IT.
Rating CategoryRating out of 5

Contact information

13725 South Ridge Drive, Charlotte, NC 28273

http://www.morrisjenkins.com

Service hours

Sunday:
6:00 AM - 12:00 AM
Monday:
6:00 AM - 12:00 AM
Tuesday:
6:00 AM - 12:00 AM
Wednesday:
6:00 AM - 12:00 AM
Thursday:
6:00 AM - 12:00 AM
Friday:
6:00 AM - 12:00 AM
Saturday:
6:00 AM - 12:00 AM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Electrical,
Plumbing,
Air Duct Cleaning,
Energy Efficiency Auditing,
Insulation,
Natural Gas Lines,
Decks and Porches,
Wells and Pumps,
Wallpaper Removal,
Appliance Repair

FAQ

Morris-Jenkins is currently rated 4.4 overall out of 5.

Sunday: 6:00 AM - 12:00 AM

Monday: 6:00 AM - 12:00 AM

Tuesday: 6:00 AM - 12:00 AM

Wednesday: 6:00 AM - 12:00 AM

Thursday: 6:00 AM - 12:00 AM

Friday: 6:00 AM - 12:00 AM

Saturday: 6:00 AM - 12:00 AM

Morris-Jenkins accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Morris-Jenkins offers free project estimates.
Yes, Morris-Jenkins offers eco-friendly accreditations.
Yes, Morris-Jenkins offers a 5% senior discount.
Yes, Morris-Jenkins offers emergency services.
Yes, Morris-Jenkins offers warranties.
Morris-Jenkins offers the following services: HVAC Repair. HVAC Replacement. Water Heater Repair. Water Heater Replacement. Tankless Water Heaters. Whole House Water Filters & Water Filtration

Contact information

13725 South Ridge Drive, Charlotte, NC 28273

http://www.morrisjenkins.com

Service hours

Sunday:
6:00 AM - 12:00 AM
Monday:
6:00 AM - 12:00 AM
Tuesday:
6:00 AM - 12:00 AM
Wednesday:
6:00 AM - 12:00 AM
Thursday:
6:00 AM - 12:00 AM
Friday:
6:00 AM - 12:00 AM
Saturday:
6:00 AM - 12:00 AM