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Killo Exterminating Co Inc

Pest Control, Home inspection, Lawn Fertilization & Treatment,

About us

23 Employees. Subs used for structural repair work related to termite agreements. Cost is determined by the job. Travel charges are $25 if more than 20 miles from office. Locally owned & operated. Award winning.

Business highlights

85 years of trusted experience

Services we offer

Residential and commercial pest control, inspections for termites & treatments.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8338 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
1%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-338 of 338 reviews

RICHARD & MARGARET S.
04/2012
5.0
pest control
  + -1 more
I have a contract with them to inspect my house every year. I am completely satisfied with their work and credibility.
Description of Work: They sprayed my house for pests.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sallie J.
03/2012
5.0
pest control
  + -1 more
I've been using their services for 20 years. They're very professional and they show up on time. They take care of the problem.
Description of Work: I use them for pest control once a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Catherine W.
03/2012
5.0
pest control
  + -1 more
.They are very prompt, thorough, and professional.
Description of Work: .I use them for an exterminator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Betsy M.
03/2012
1.0
pest control
  + -1 more
Poor experience due to being told that I didn't have any problems. I then I had a contractor here to check out another problem when he found considerable damage. Killo reported that they weren't responsible and that it was my problem not theirs. After awhile I finally got them to cover half the repairs.
Description of Work: They came out and thought there was no problem however I found considerable damage done by termites. They had came and treated for termites last April and neglected to find a problem then also.

Rating CategoryRating out of 5
quality
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Eric W.
03/2012
5.0
pest control
  + -1 more
I found them to be more effective and more modern than the company I used prior. With the maintenance program I haven't seen any pest. They were on time when I needed them, they were professional and did what I needed them to do. What I felt was more modern was when they came they used a technique that I am more used to; they came in with a spray and sprayed inside and outside using strictly a liquid formulation. One of the other pest crew that I used before them had used a fogging machine and they fogged outside, not inside. They used a particular fog that I felt was a little more sketchy. I wasn't sure how effective it was, but I thought it was going to stick around and be more breathable. I give them an A and I usually don't give that out, I default to giving someone a B, but the thing is I have the maintenance program and I haven't seen any pests. The price is average.
Description of Work: We use Killo Exterminating Co Inc for pest control. I am on regular maintenance with them for $80 every 3 months.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Lennie W.
03/2012
5.0
pest control
  + -1 more
I like their service. They regularly come or they either remind me that I’m due for bug spray. They also ask me if I need any additional services in case I find any new bugs. In other words if there’s anything that’s changed from the previous visit, they give extra care. It’s a good service. They charge me $90 a quarter for their services.
Description of Work: I used Killo Exterminating Co Inc for pest control. I last used their services about five weeks ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

BETH C.
03/2012
5.0
pest control
  + -1 more
I have used them for many, many years. Brandon has been my service provider for the past six or seven years. He will call and tell me when he is coming out and will ask if there is anything additional that I need. I am under contract and will continue to use them.
Description of Work: They were here to spray outside around the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Toni W.
02/2012
1.0
pest control
  + -1 more
They are too difficult to work with. They do not put the customer's needs first! I have a job that is a distance from home and the fact that I have to make arrangements to take time off work in order to schedule the service, they found it too difficult to work with my scedule so they made me "inactive" and the employee that I would directly coordinate with in the field, would not return my calls. Because I have a job and don't have others to depend on in my household, it was too inconvenient for their staff to work with me so they made me "inactive" and would not return my calls when I tried to set up my quarterly service. I suppose they don't need the business so I will also cancel the other business I have provided them with my job.
Description of Work: I have 1800 sq ft home and I have used their services for over 10 years for pest control. At one time, their customer service was outstanding but with the change of staff in the last year, it is the worst customer service I have ever received!

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$80

REBECCA W.
01/2012
5.0
pest control
  + -1 more
They are very knowledgable, thorough, reliable and do not over charge. I feel like if I needed them to do any additional services they would be able to handle it as well. I will definitely continue to use them.
Description of Work: They come out every three months to do a preventative treatment spray around the perimeter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard F.
12/2011
5.0
pest control
  + -1 more
Their service has really helped. I have never had any issues or problems with them or their services.
Description of Work: We have been using them for the past 20 years and have always been happy with their services. They do a termite check and spray the external area of our home on a quarterly basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barry S.
12/2011
5.0
pest control
  + -1 more
They do an excellent job. I wouldn't be using them for 40 years if they weren't.
Description of Work: They come to my house, quarterly, for pest prevention and check for termites on the annual inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87

MARION S.
11/2011
5.0
pest control
  + -1 more
They did a very good job. They were very responsive and offer a couple different contracts depending on your needs.
Description of Work: They sprayed outside because of bugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol W.
10/2011
5.0
pest control
  + -1 more
they are great. Patrick came in and explained everything he was going to do and then did a thorough job of getting rid of the bugs. great company, no problems at all. all personnel at the company that we dealt with are friendly and professional.
Description of Work: they sprayed the whole house and yard for bugs and insects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

JACKIE C.
09/2011
1.0
pest control
  + -1 more
SEE ABOVE EXPLANATION WITH REGARD TO HOW IT WENT IN GREAT DETAIL..... NO WORK DATE WAS INVOLVED.....WE ELECTED NOT TO REMAIN WITH THE ABOVE COMPANY AFTER BEING A CUSTOMER FOR 34 YEARS....!
Description of Work: September 29.2011 We signed on as a customer with Killo Exterminating Co. , Inc. in 1977 when purchasing our current home due to the need for termite treatment and just remained with them ever since by an annual renewal contract. However, over the last few years we became dissatisfied with their representation and the need for us to make a personal effort to obtain an appointment for our annual inspection. Upon receiving their renewal form in the mail earlier this year we decided to check out other options. However, I did place a call and spoke with a woman named Becky (who has been there for years) to request a free estimate for cleaning out of our crawl space and replacing the moisture barrier if needed. Becky was very quick to advise me her company did not make FREE CALLS. They would be glad to do the work and add the cost onto our annual fee for inspection but no Free calls and/or estimates were provided by her company. To this I replied we would not be renewing our annual inspection contract to which she replied....that will be fine with us. What an attitude for a disgruntled employee to take with a customer of thirty four years. No problem, for whatever reason things happen for the best. We have just completed our third and final request for free estimate and/or inspection from other exterminating companies in the area and have found one we like and accept We look forward to doing business with Economy Exterminators, Inc. in the future. Ray & Jackie Costner 140 Chanticleer Ct. Charlotte NC 28214-1203
Rating CategoryRating out of 5

Teresa B.
09/2011
5.0
pest control
  + -1 more
I found some insects around my home. I put them in a container because I did not know the name of the insects. I called Killo Exterminating Co because I have used them prior and thought very highly of them. They said they would inspect the insects for free. I brought the container to the store and the President Brian showed me a book full of insects. He discussed with me the difference between between each insect and educated me on how to get rid of them. He spent at least 30 minutes speaking with me and it was free. Yesterday, 9/20/11, I took another container with insects over for Brian to inspect. He called me back this morning and spent another 30 minutes explaining the insects and ways to get rid of them. He could not have been more polite or helpful. They are a fantastic company and I would never use anyone for exterminating but Killo Exterminating Co. To spend this much time with a customer for free is very unusual today. I also used them a year ago at my home and they gave me a very reasonable price.
Description of Work: I found insects around my home and brought them to Killo Exterminating Co for inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STEVE D.
09/2011
5.0
pest control
  + -1 more
They are fantastic. They are polite and conservative about the amount of chemicals that they use. They are always very considerate about our pets and in ensuring that the pets are not outside when they are spraying. They call to let us know that they are coming. They are just great.
Description of Work: We used Killo Exterminating Company Incorporated two weeks ago for the pest control services. They performed a routine exterminating services. They sprayed around the perimeter of the house so that the insects don't come inside the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Michael H.
09/2011
5.0
pest control
  + -1 more
Great experience. On-time, friendly, knowledgable. I'm extremely pleased with the service and price.
Description of Work: typical insect spraying and house extermination service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

charles S.
08/2011
5.0
pest control
  + -1 more
Everything has been great with company. They are very reliable and trustworthy. The crew is very professional and helpful as well.
Description of Work: I have an annual contract where they come out every few months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John S.
07/2011
5.0
pest control
  + -1 more
I have a contract with them. Things went very good with them. They are very prompt and always on time. They are very courteous and they take time to explain what they’re going to do. Since we have pets they tell us what extra care to take after they’re done with their work. So I’m very appreciative of that. I’ve used them for probably five years now. Their quality is very good. I will use their services again in the future.
Description of Work: I used Killo Exterminating Co Inc for pest control. I last used their services about six months ago for termite treatment. They will be coming out again. They do the insect and termite treatment for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

KEN & ANN R.
07/2011
5.0
pest control
  + -1 more
We have a contract with them. We pay them quarterly. I have a garden so Drew makes sure that he doesn't spray it so I can have produce and butterflies and caterpillars. He is very conscious about not spraying in the areas that I want to have food production. We will absolutely continue to use them.
Description of Work: We use Killo Exterminating to do the exterior quarterly. They do the interior about once a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

JEAN L.
07/2011
5.0
pest control, home inspection
  + 0 more
They have kind of a cafeteria style of service and what they charge depends on what you ask for. They are always very courteous. They always come and explain exactly everything that they are doing and everything that they sprayed. They alert me to anything that they might have noticed around the house even if it is something that is not in their line of business. They are just extremely helpful.
Description of Work: I use Killo Exterminating Company for pest control. They do termite inspection and spray for bugs and spiders and other things around my house. They come out here at least once a quarter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristen L.
07/2011
5.0
pest control
  + -1 more
We were very satisfied. Drew, the service specialist working with us, is very professional, kind, and courteous. We've had an ant problem that he has come out twice since the initial service to correct. He always comes out within about 24 hours of our call, and he makes sure he's thorough in attacking the issues. We've been very satisfied with the value and results of this service, especially compared against vendors we've used in the past, such as Terminix.
Description of Work: Killo provides us a quarterly insect extermination service. They also come out in between quarterly visits if we call and have issues with insects.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

susan G.
06/2011
5.0
pest control
  + -1 more
Technician was on time and professional.
Description of Work: Sprayed inside and outside for ants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

DONNA J.
06/2011
5.0
pest control
  + -1 more
I have it done quarterly. The technician will come inside if I need him to. I am very happy with the service and they come extra if I need them. If I have a problem they always attend to it. I will use them again in the future.
Description of Work: I used Killo Exterminating to spray outside for pests.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Lawrence S.
06/2011
5.0
pest control
  + -1 more
Good Service, Ontime arrival, and prompt work performed. Inspector fully inspected property. He also pointed out a problem unrelated to his termite inspection. (The problem pointed out would not in any way benefit the exterminating company and was simply a courtesy from the inspection and was considered a "good to know item" at no addtional cost.)
Description of Work: Termite inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$60

Contact information

3211 E Independence Blvd, Charlotte, NC 28205

www.killo.biz

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Home inspection,
Lawn Fertilization & Treatment,
Animal Removal

FAQ

Killo Exterminating Co Inc is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Killo Exterminating Co Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Killo Exterminating Co Inc offers free project estimates.
No, Killo Exterminating Co Inc does not offer eco-friendly accreditations.
No, Killo Exterminating Co Inc does not offer a senior discount.
No, Killo Exterminating Co Inc does not offer emergency services.
No, Killo Exterminating Co Inc does not offer warranties.
Killo Exterminating Co Inc offers the following services: Residential and commercial pest control, inspections for termites & treatments.

Contact information

3211 E Independence Blvd, Charlotte, NC 28205

www.killo.biz

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM