Killo Exterminating Co Inc

THEY WERE VERY RESPONSIVE AND CAME OUT RIGHT AWAY. THEY WERE VERY PROFESSIONAL.

VERY THOROUGH. WILLING TO EXPLAIN ALL FACETS OF THE INSPECTION RESULTS.

THE TECHNICIAN WAS COMPETENT, KNOWLEDGEABLE, AND EXTREMELY HELPFUL. AFTER TWO WEEKS, NO SIGN OF ANTS. IF THEY REAPPEAR WITHIN TWO MONTHS OF THE ORIGINAL TREATMENT, THE COMPANY WILL COME BACK AND RE-TREAT. THE PRICE WAS REASONABLE -- MUCH LESS THAN ANT EXTERMINATION IN NEW HAMPSHIRE BY ANOTHER COMPANY. IN NEW HAMPSHIRE, WE HAD CARPENTER ANTS; HERE IN CHARLOTTE, WE HAD PESKY BITING LITTLE BLACK ONES (ORIGINALLY COMING FROM ARGENTINA. SOME PEOPLE CALL THEM FIRE ANTS BUT I''M NOT SURE THAT''S CORRECT). I HAVE SIGNED UP FOR QUARTERLY PREVENTIVE TREATMENTS TO PREVENT RE-INFESTATION. THE PRICE FOR THAT WAS REASONABLE TOO.

THIS WAS SO LONG AGO ITS HARD TO REMEMBER.

TERRY SANDERS THE SUPERVISOR HAS GONE OUT OF HIS WAY TO HELP US SOLVE THIS MOISTURE PROBLEM IN THE CRAWL SPACE. ONCE THE FRENCH DRAIN WORK WAS COMPLETED HE EVEN CAME OUT TO CHECK ON US AND MORE IMPORTANTLY THE MOISTURE AND TERMITE BARRIER.

IVE BEEN VERY CONCERNED ABOUT MY WARRANTY AGREEMENT WITH THEM. RECENTLY, THEYVE MISSED APPOINTMENTS.

I PICKED THEM BASED ON THE HIGH RATING FROM ANGIE''S LIST. THEIR HIGH RATING IS RICHLY DESERVED. THE PEOPLE WHO WORK FOR THIS COMPANY PRIDE THEMSELVES IN PROVIDING HONEST HIGH QUALITY SERVICE. THIS COMPANY RECEIVES THE HIGHEST RECOMMENDATION THAT I CAN GIVE!

VERY PLEASED WITH THE WORK. VERY COURTEOUS AND KIND. I REALLY ENJOYED WORKING WITH THEM.

THE COMPANY TREATED THE AREA OF INFESTATION AND 2 MONTHS LATER, WE FOUND FURTHER EVIDENCE OF INFESTATION COMING FROM THE AREA TREATED. WE CONTACTED THE COMPANY TO HAVE SOMEONE COME OUT AND CORRECT THE SITUATION. THE COMPANY REPRESENTATIVE CAME IN WITH A DEFENSIVE ATTITUDE RATHER THAN AN ATTITUDE OF TRYING TO WORK SOMETHING OUT AND WAS UNWILLING TO DO ANYTHING TO CORRECT THE PROBLEM. WE WILL NOT USE THIS COMPANY EVER AGAIN.

I HAD A VERY ODD EXPERIENCE WITH THE FIRST PERSON WHO ANSWERED THE PHONE--SHE GAVE OUT INCORRECT INFORMATION, JUMPED TO CONCLUSIONS ABOUT WHAT I WANTED AND WHEN AND WAS BECOMING UPSET WITH ME. HER SUPERVISOR TOOK OVER AND WAS EXTREMELY HELPFUL AND FRIENDLY. THE EXTERMINATOR WAS NICE, OFFERED A FEW SUGGESTIONS AS TO PROBLEMS, BUT THEN ADDED THAT HE MAY BE WRONG ON THE TYPE OF ROACH. THE WHOLE EXPERIENCE WAS VERY FAST AND THANKFULLY EFFECTIVE!

THIS WAS A SUPERB EXPERIENCE FOR US FROM THE FIRST PHONE CALL TO SET UP AN APPOINTMENT TO WHEN THE SERVICE MAN SAID GOODBYE.

THEY WERE VERY KNOWLEDGEABLE AND PROFESSIONAL. HE TOOK THE TIME TO ANSWER ALL MY QUESTIONS AND WAS VERY THOROUGH W/ HIS TREATMENT. I WILL CALL AGAIN.

VERY PLEASANT TO WORK WITH. FOUND THAT INFESTATION OF TERMITES LIMITED TO GARAGE AREA ONLY AND TREATED AREA. PROMPTNESS OF SERVICE A LITTLE SLOW AS IT IS A BUSY SEASON FOR THEM. OVERALL EXCELLENT PEOPLE!

ASKED COMPANY REP TO HAVE SERVICEMAN CALL ME AT WORK SO I COULD MEET THEM AT MY HOME. THE REP SAID "NO PROBLEM". ON THE DAY OF SERVICE, IT WAS GETTING CLOSE TO TIME FOR MY APPOINTMENT AND I HAD NOT HEARD FROM KILLO, SO I CALLED THEM. THEY KNEW NOTHING ABOUT CALLING ME AT WORK SO THAT I COULD MEET THEM AT MY HOUSE. OTHERWISE THE SERVICE WAS FINE.

VERY IMPRESSED WITH THEIR PROFESSIONALISM. I DIDNT FEEL LIKE THEY WERE TAKING ME FOR A RIDE ON PRICE. THEY WERE REASONABLE

CAME WHEN THEY SAID THEY WOULD AND DID AN EXCELLENT AND VERY THOROUGH INSPECTION. THEY ACTUALLY TALKED US OUT OF SPENDING A LOT OF EXTRA MONEY!!

GOOD WORK, VERY THOROUGH. WE RECEIVED A DETAILED REPORT AND GOOD ADVISE. WORK PERFORMED QUICKLY AND CLEANLY.

THEY ARE VERY FLEXIBLE, PROFESSIONAL AND COURTEOUS. WE SIGNED A CONTRACT WITH THEM FOR QUARTERLY SERVICE. WE HIGHLY RECOMMEND THEM.

VERY NICE PEOPLE TO WORK WITH. VERY PROMPT.

EXCELLENT PHONE COMMUNICATION AND FOLLOW-UP.

SPENT A FULL DAY AT MY HOUSE AND LOOKED EXTENSIVELY. GAVE ME A TIP TO CAULK MY BATHTUB SINCE A LITTLE WATER WAS OBSERVED NEAR THE BATH LOCATION UNDER THE HOUSE. VERY POLITE AND PROFESSIONAL.

EXTREMELY THOROUGH AND PROMPT INFORMATIVE AND PERSONABLE THEY EVEN CAME AND DID THE OUTSIDE WHILE WE WERE ON VACATION UNTIL THEY COULD REACH US UPON OUR RETURN TO SCHEDULE THE INDOOR SERVICE. THEY WERE GREAT.

VERY COURTEOUS AND RESPONSIVE, BUT CONTINUED TO HAVE SPIDERS, ETC. OUR COMPLAINT WAS ANSWERED WITH OFFER TO RETREAT (30 DAYS LATER) FOR 1/2 PRICE.

THE COMPANY WAS VERY RESPONSIVE AND HELPFUL. THEY DID VERY GOOD WORK. I WOULD DEFINITELY USE THEM AGAIN AND WOULD RECOMMEND THEM TO OTHERS.

I LEFT QUALITY OF WORK SET TO N/A BECAUSE I DONT REALLY KNOW OF A WAY TO CHECK THIS. I FELT BOTH THE TELEPHONE REPONSES AS WELL AS THE FRIENDLINESS AND HELPFULNESS OF THE INSPECTOR WAS EXCELLENT. I WOULD LIKE TO ASSUME THE QUALITY OF WORK WAS UP TO STANDARD, BUT I JUST DONT KNOW FOR SURE.