Killo Exterminating Co Inc

I HAD TERMITES COMING THROUGH MY BEDROOM WALL, THEY WERE VISIBLE. WHEN I CALLED KILLO, THE FEMALE THAT HANDLED MY CALL WAS VERY HELPFUL. HOWEVER, IT TOOK 1 1/2 WEEKS TO GET AN APPOINTMENT FOR AN INSPECTION. THE INSPECTION WAS $50. AFTER THAT IT TOOK 2 WEEKS TO GET A WRITTEN ESTIMATE. THIS WAS AFTER THEY SENT THE ESTIMATE TO THE WRONG ADDRESS. WHEN YOU HAVE TERMITES IN YOUR BEDROOM, THAT YOU CAN SEE, YOU DON'T WANT TO WAIT 3 WEEKS TO HAVE THEM REMOVED. THE PERSON THAT PERFORMED THE INSPECTION DIDN'T WEAR ANY FOOT PROTECTORS AND DIDN'T SEEM THAT INFORMED. WHEN I DIDN'T GET THE ESTIMATE IN A TIMELY MANNER, I CALLED A VERY WELL KNOWN TERMITE COMPANY THAT IS NOT ON ANGIE'S LIST. THE OTHER COMPANY CAME THE NEXT DAY, FOR FREE, AND GAVE ME AN ESTIMATE THE SAME DAY AND STARTED THE TREATMENT. THEIR ESTIMATE WAS ONLY $100 MORE THAN KILLO, BUT IT WAS WORTH IT TO HAVE THE TERMITES GONE IMMEDIATELY. I MENTIONED ANGIE'S LIST NUMEROUS TIMES TO KILLO AND I DON'T THINK IT MADE A DIFFERENCE.

THE FELLOW WHO CAME WAS PATIENT AND RESPECTFUL OF MY CONCERNS REGARDING MY PETS AND MY OWN PREGNANCY. HE LEFT THINGS CLEAN AND EXPLAINED EVERYTHING CAREFULLY. WE HAVEN'T HAD A PROBLEM SINCE.

THE REPRESENTATIVE WAS VERY POLITE AND CAME IN A TIMELY MANNER. THEY BASE THEIR PRICE ON TOTAL SQUARE FOOTAGE OF THE HOUSE, INCLUDING THE GARAGE AND UNFINISHED AREAS. THOSE AREAS WERE NOT SPRAYED.

EXCELLENT IN ALL, FROM OUR PHONE CALL THROUGH THE EXPLANATION OF HOW THE CHEMICALS TOOK TIME TO TAKE FULL EFFECT.

BRANDON DID A GOOD JOB. HE WAS HELPFUL IN EXPLAINING WHAT HE WAS DOING AND DESCRIBING WHAT THE TREATMENT WOULD HOPEFULLY SUCCEED IN DOING. I APPRECIATE THE FACT THAT KILLO WAS ABLE TO COME OUT IN THE SAME WEEK THAT I CALLED IN FOR SERVICE.

BRANDON ARRIVED DURING THE APPOINTMENT WINDOW TIME PERIOD. HE WAS POLITE, EFFICIENT AND KNOWLEDGEABLE. VERY PLEASED WITH EXPERIENCE. WE ARE ALSO ON THEIR SCHEDULE FOR QUARTERLY PREVENTIVE TREATMENTS.

THE TECH WHO DID THE WORK WAS VERY PROMPT, VERY FRIENDLY, VERY KNOWLEDGEABLE AND VERY THOROUGH. I'D CALL THEM OUT AGAIN.

TECHNICIAN WAS KNOWLEDGEABLE AND PLEASANT. TREATED THE HOUSE INSIDE AND OUT. HE TOOK TIME TO EXPLAIN TREATMENT AND HOW LONG TO CONFINE MY PET BEFORE ALLOWING HER BACK TO FREE ROAM OF HOUSE. WHEN WE FIRST CALLED, THE COMPANY KNEW EXACTLY WHAT KIND OF PEST WE HAD AND POINTED US TO A WEBSITE WITH INFORMATION ABOUT IT. THIS COMPANY IS VERY HONEST. I HAD ALSO REQUESTED A TERMITE INSPECTION, BUT TECHNICIAN POINTED OUT THAT WE WOULD RECEIVE BETTER COVERAGE AT SIMILAR PRICE IF WE STAYED WITH THE COMPANY THAT ORIGINALLY TREATED OUR NEW HOME. I GAVE THEM A B FOR PUNCTUALITY BECAUSE THEY WERE ALMOST AN HOUR LATE. THEY COULDN'T FIND OUR HOME BECAUSE THE NEIGHBORHOOD IS SO NEW IT IS NOT YET ON THE WEB MAPS OR HARDCOPY MAPS.

VERY SUPERFICIAL TREATMENT & POOR RESPONSE TO QUESTIONS.

HE LOCATED A VENT IN THE CRAWLSPACE AND DETERMINED THAT THE TERMITES WERE GETTING IN THIS WAY AND HAD MUNCHED THE FLOOR. THEY OPENED THE FLOOR AND SURE ENOUGH THERE THEY WERE. THEY WERE HERE WITHIN AN HOUR AND TREATED THE FLOOR. THEREFORE THE HARDWOOD FLOOR COMPANY WAS ABLE TO CONTINUE WITH THEIR WORK THE SAME DAY. WE HAVE USED THIS COMPANY FOR MANY YEARS AND THEY ARE A GREAT COMPANY ALL THE WAY AROUND. I WAS GLAD THEY WERE ABLE TO RESPOND QUICKLY AND GET THE ISSUE DETERMINED WITHOUT HAVING TO HAVE THE HARDWOOD FLOOR COMPANY LEAVE AND RETURN AT A DIFFERENT TIME.

JASON WAS VERY POLITE AND HOPE TO HAVE THE COMPANY RETURN IN THE FUTURE.

THE EMPLOYEE WHO DID THE WORK WAS VERY PROFESSIONAL AND THOROUGH, AND THE RESULTS WERE EXCELLENT, EVEN THOUGH HE WARNED US HE MAY NOT HAVE BEEN ABLE TO REACH ALL THE WASPS NESTS SINCE SOME WERE HIDDEN BEHIND THE SIDING. A COUPLE OF THE NESTS WERE WAY UP IN THE GABLES BARELY REACHABLE BY LADDER. WELL WORTH THE MONEY.

VERY GOOD EXPERIENCE. PHONE REPRESENTATIVE WAS VERY FRIENDLY, GAVE ME A QUOTE THAT WAS ACCURATE, AND SCHEDULED AN APPOINTMENT THAT WAS KEPT BY THE TECHNICIAN. VERY PROFESSIONAL EXPERIENCE.

VERY PROFESSIONAL. ARRIVED ON TIME, DID A THOROUGH INSPECTION AND LEFT A DETAILED INSPECTION REPORT. USED ANGIE'S LIST AS A REFERENCE FOR THIS COMPANY AND IT PAID OFF. THEY WILL DO INSPECTION ANNUALLY. THE INSPECTOR WAS VERY INFORMATIVE AND COURTEOUS.

I WORKED WITH BRANDON, HE IS A YOUNGER GENTLEMAN AND HE IS VERY NICE. HE WAS VERY COURTEOUS AND POLITE. I FELT REALLY COMFORTABLE USING THEM AND I BOUGHT A SERVICE CONTRACT AND THEY COME OUT EVERY THREE MONTHS TO SPRAY.

I FOUND THEM TO BE VERY PROFESSIONAL, KNOWLEDGEABLE AND HELPFUL.

SPRAYED ON A DAY THAT IT RAIN, AND THEY CAME BACK OUT WITH NO PROBLEM TO SPRAY AGAIN. MY ONLY COMPLAINT WAS THAT WHEN THEY CAME BACK, THEY DIDN'T CALL OR LET ME KNOW THAT THEY WERE COMING SO I HAD NO IDEA THAT THEY HAD BEEN HERE.

THEY ARE VERY INFORMATIVE AND GAVE ME LOTS OF EXTRA INFORMATION.

WE WERE SO HAPPY WITH THEM THAT WE SIGNED A QUARTERLY CONTRACT. WE THOUGHT WE HAD CARPENTER ANTS AND HE INFORMED US THAT WE DIDN'T HE WAS VERY HONEST.

I HAVE USED KILLO FOR FIVE YEARS AND HAVE BEEN VERY PLEASED WITH THEIR SERVICE.

FRANK WAS VERY PROFESSIONAL AND COURTEOUS. HE WAS ON TIME AND THOROUGHLY ANSWERED ALL MY QUESTIONS. THE COMPANY HAS ARRANGED FOR HIM SPECIFICALLY TO HANDLE COMPLETION OF THE JOB.

GOOD SERVICE, VERY PROMPT, WENT OVER EVERYTHING IN DETAIL WITH US.

JASON DID A GREAT JOB! ANTS ARE GONE.

TREATED SECTION OF HOME IN FOUNDATION AND AREA CLOSE TO GROUND. INSPECTION WAS DONE FIRST.

I USE THIS COMPANY ANNUALLY. ALWAYS DO A VERY GOOD JOB.