Kevin James Landscape

I WAS WONDERFULLY PLEASED. I WOULD HIRE THEM TO DO ANOTHER JOB ANYTIME. THE BOSS KEVIN JAMES WAS A DELIGHT. HE WAS POLITE. HE WAS PROMPT WITH HIS APPOINTMENTS. HE HAD A GOOD CREW, AND HE DID A VERY NICE JOB.

Our completely renovated front foundation and landscape lighting are magnificent! They have style, interest, color, texture, and, best of all, low maintenance. As always, Kevin and Andy go above and beyond the call of duty and perform extra services for their customers that mean so much. For instance, a white irrigation pipe was exposed after removing the old,overgrown plants, and Kevin had his team paint the pipe brown to blend in with the pine needles. Eye sore gone. Another example, Kevin was not happy with the Japanese maple we had received--so a far superior one was delivered and installed. Without my saying anything, Andy removed pine needles and replaced with pine bark chips around my pansies at our mailbox so that it would match the pansy bed in our foundation. It is great doing business with such a quality conscious, customer-service oriented company. It is rare to find businesses who really care about their customers' satisfaction!

He was very nice to deal with. He did what he said he would when he said he would. No complaints at all. The original quote was higher than this, but we decided to do part of the work ourselves. He encouraged us to call back if we needed assistance in the future.

After spending a $100 for an estimate, I was very disappointed with the price. The price he gave for the proposed work was extremely high. A French drain for the side and back yard of our very small yard was $1875. The price for the very small stone patio was $875 and that is with placement into a natural, dry, no concrete bed and with me providing the stone. He is a personable guy and he did an excellent job describing the merits of a French drain, but his proposal is simply overpriced. He was also very knowledgeable about plants but should be careful not to come across as too didactic when working with an experienced, knowledgeable gardener. The search continues.

HE WAS FANTASTIC, I WAS VERY IMPRESSED BY HIS PRESENTATION.

I WOULD RECOMMEND THAT KEVIN PROVIDE A PROPOSAL DUE TO HIS EXPERIENCE IN THIS FIELD. I WISH HIS PRICE HAD BEEN LOWER. HE TELLS YOU HE'S NOT THE CHEAPEST AND HE WASN'T. I RECEIVED TWO OTHER BIDS. KEVIN HAD A HIGHER PRICE THEN THE OTHER PEOPLE APPROACHED AND WAS NOT USED FOR THAT REASON.

I have used this company before, and will never go elsewhere - they are so professional and go the extra mile for good customer service. They even replanted 2 trees that were in the same area as the new ones.

Kevin was quick to respond, helpful in giving information, and very friendly. His workers were quick, neat, and hard working.

My experience with Kevin was very positive. From all companies that sent (or did not send!) proposals to us (app. 7), he was the only one keeping his promise and sending the proposal when he promised to send it (next day via email). He also returned all of my phone calls promptly, and was patient in addressing my concerns. His price was also reasonable. Even when we decided on a different company, he provided his professional expertise regarding the timing of the various steps in solving our drainage problem. His expertise with regards to solving drainage problems seemed extensive.

THIS IS THE SECOND TIME I HAVE USED THIS COMPANY AND ONCE AGAIN ARE EXTREMELY PLEASED WITH THE RESULTS. THEIR RESPONSE TIME TO MY FIRST CALL AS WELL AS FOLLOW UP CALLS WAS VERY SHORT (USUALLY WITHIN A COUPLE OF HOURS). KEVIN JAMES WOULD COME OUT TO THE HOUSE AND REVIEW ALL OF THE DETAILS, MAKING SURE THAT WE WERE COMFORTABLE WITH EVERYTHING BEFORE HE SENT HIS CREW OVER. ALSO HIS CREWS WORK VERY EFFICIENTLY AND TIMELY. BOTH JOBS TOOK LESS THAN TWO DAYS TO COMPLETE. KEVIN IS EXTREMELY EASY TO WORK WITH AND DOES NOT MIND COMING BACK OUT TO MAKE SOME MINOR CHANGES TO THE ORIGINAL WORK.

THIS IS THE SECOND TIME I HAVE USED THIS COMPANY AND ONCE AGAIN ARE EXTREMELY PLEASED WITH THE RESULTS. THEIR RESPONSE TIME TO MY FIRST CALL AS WELL AS FOLLOW UP CALLS WAS VERY SHORT (USUALLY WITHIN A COUPLE OF HOURS). KEVIN JAMES WOULD COME OUT TO THE HOUSE AND REVIEW ALL OF THE DETAILS, MAKING SURE THAT WE WERE COMFORTABLE WITH EVERYTHING BEFORE HE SENT HIS CREW OVER. ALSO HIS CREWS WORK VERY EFFICIENTLY AND TIMELY. BOTH JOBS TOOK LESS THAN TWO DAYS TO COMPLETE. KEVIN IS EXTREMELY EASY TO WORK WITH AND DOES NOT MIND COMING BACK OUT TO MAKE SOME MINOR CHANGES TO THE ORIGINAL WORK.

MR. JAMES WAS TIMELY. WE OFFERED TO PAY HIS $100 FEE THE DAY HE WAS AT OUR HOUSE, BUT HE DECLINED AND SAID THAT WE COULD SETTLE THAT LATER. FROM THAT POINT ON, MY EXPERIENCE WAS VERY DISAPPOINTING. SEVERAL DAYS AFTER HIS VISIT, MR. JAMES SENT A LISTING OF PLANTS, INCLUDING PRICING. HIS QUOTE WAS DOUBLE THE PRICE WE HAD RECEIVED FROM TWO OTHER COMPANIES, AND HE DID NOT PROVIDE ANY TYPE OF SKETCH TO HELP US VISUALIZE HIS PROPOSAL. FROM THAT POINT, WE NEVER HEARD FROM MR JAMES AGAIN. HE DID NOT MAIL AN INVOICE, NOR DID HE EVER CALL US BACK. WE ASSUMED HE WAS NOT INTERESTED IN THE JOB. THE NEXT COMMUNICATION RELATED TO THIS MATTER CAME APPROXIMATELY 7 MONTHS LATER IN THE FORM OF A "DEMAND LETTER" FROM AN ATTORNEY WHO HAPPENS TO BE HIS BROTHER. THE LETTER STATED THAT MR. JAMES' "PATIENCE HAD EXPIRED," AND THAT IF PAYMENT WAS NOT RECEIVED WITHIN 10 DAYS, THEY WOULD TAKE LEGAL ACTION. I SENT PAYMENT, AND EXPLAINED MY DISSATISFACTION, BUT HAVE NEVER HEARD BACK. VERY BAD EXPERIENCE.

WE CERTAINLY APPRECIATED THE CALL BACK EVEN THOUGH HE WAS NOT GOING TO BE SERVICING US.

MR. JAMES SPENT ABOUT 0NE HOUR LOOKING AT EACH AREA OF OUR LOT AND ASKING QUESTIONS. WAS UNHURRIED AND SHOWED US A NUMBER OF HIS PLANS FOR OTHER CLIENTS. LOOKING FORWARD TO HIS NEXT VISIT. HE ACTUALLY ANSWERED HIS PHONE IN PERSON. THIS ALONE MAKES ME WANT TO WORK WITH HIM.

VERY PROFESSIONAL, SMART AND COURTEOUS. KNOWS WHAT HE IS DOING. NOT THE CHEAPEST, BUT YOU CAN HAVE COMPLETE CONFIDENCE IN WHAT HE'S DOING.

KEVIN IS THE MOST PROFESSIONAL CONTRACTOR I HAVE ENCOUNTERED IN CHARLOTTE. HE NOW HAS A VERY GOOD REPUTATION IN TOWN AND DOES A LOT OF HIGH END WORK AND IS VERY BUSY. DESPITE THAT, HE ANSWERS THE PHONE WHEN YOU CALL AND IS EXTREMELY EFFICIENT AT DRAWING UP PROPOSALS AND COMPLETING THE WORK. HIS CREWS WERE COURTEOUS AND NEAT AND THE WORK THEY DID WAS JUST WHAT I WANTED (HE LISTENED). I WILL USE HIM AGAIN FOR MORE WORK THIS FALL. HE'S NOT THE CHEAPEST, BUT YOU WON'T NEED TO CHASE HIM DOWN TO FINISH A JOB OR CORRECT A MISTAKE.

NICE TO HAVE A COMPANY COME AND NOT INSIST UPON WORK. AFTER CONSULTING WITH KEVIN WE REALIZED NOT WORTH HIRING COMPANY FOR MINOR WORK TO BE DONE. I CAN APPRECIATE AN HONEST PERSON WHO DIDN'T STILL TRY TO INSIST UPON DOING THE WORK. HIS HONESTY ENSURES THEY WILL BE FIRST COMPANY I CALL FOR FUTURE PROJECTS.

RETURNED CALL VERY PROMPTLY. LEFT MSG TELLING ME THAT HE WAS VERY BOOKED UP AT THE TIME BUT WOULD LOVE TO TALK WITH US ABOUT OUR PROJECT. I REALLY APPRECIATED THE HONESTY B/C I HAVE A TIGHT TIMELINE AND IT HELPED ME MAKE THE DECISION TO MOVE ON. WOULD CALL THEM AGAIN IN THE FUTURE.

KEVIN WAS AMONG FOUR CONTRACTORS WHO BID FOR OUR PROJECT. I HIRED HIM BECAUSE HE OFFERED SOME UNIQUE IDEAS, AND DID A GOOD JOB EXPLAINING HIS RATIONALE FOR THEM. HIS SUGGESTIONS REDUCED THE PRICE OF THE PROJECT, AND MADE SENSE. I WAS VERY IMPRESSED WITH HIS BUSINESS ETHICS. THE WORK WAS OUTSTANDING. THE FRONT OF OUR HOUSE LOOKS AMAZING! THE PLANTS, LIGHTS, AND BRICK SELECTED WERE PERFECT. KEVIN EVEN PUT IN A DRAINAGE SYSTEM WITH OUT OUR ASKING. VERY IMPRESSIVE POST SALE SERVICE. AFTER COMPLETION, WE HAD A BIG STORM THAT CAUSED EROSION AND KILLED A TREE. PEOPLE WERE SENT TO REPAIR THE DAMAGE RIGHT AWAY. IN ADDITION, WE HAD VERY LITTLE DISRUPTION DESPITE THE SCOPE OF THE PROJECT. THE CREW WAS RESPECTFUL AND POLITE. I WOULD HIRE KEVIN FOR ANY FUTURE PROJECTS IN MY YARD, AND RECOMMEND HIM WITH 100% CONFIDENCE. EXCELLENT IN EVERY WAY.

KEVIN WAS AMONG FOUR CONTRACTORS WHO BID FOR OUR PROJECT. I HIRED HIM BECAUSE HE OFFERED SOME UNIQUE IDEAS, AND DID A GOOD JOB EXPLAINING HIS RATIONALE FOR THEM. HIS SUGGESTIONS REDUCED THE PRICE OF THE PROJECT, AND MADE SENSE. I WAS VERY IMPRESSED WITH HIS BUSINESS ETHICS. THE WORK WAS OUTSTANDING. THE FRONT OF OUR HOUSE LOOKS AMAZING! THE PLANTS, LIGHTS, AND BRICK SELECTED WERE PERFECT. KEVIN EVEN PUT IN A DRAINAGE SYSTEM WITH OUT OUR ASKING. VERY IMPRESSIVE POST SALE SERVICE. AFTER COMPLETION, WE HAD A BIG STORM THAT CAUSED EROSION AND KILLED A TREE. PEOPLE WERE SENT TO REPAIR THE DAMAGE RIGHT AWAY. IN ADDITION, WE HAD VERY LITTLE DISRUPTION DESPITE THE SCOPE OF THE PROJECT. THE CREW WAS RESPECTFUL AND POLITE. I WOULD HIRE KEVIN FOR ANY FUTURE PROJECTS IN MY YARD, AND RECOMMEND HIM WITH 100% CONFIDENCE. EXCELLENT IN EVERY WAY.

WE JUST PURCHASED A NEW HOUSE AND FOUND OUT THERE WERE DRAINAGE ISSUES IN THE BACK YARD. KEVIN JAMES PROVIDED CONSULTATION TO HELP OUR BUILDER DETERMINE THE PROBLEM. KEVIN KNEW EXACTLY WHAT NEEDED TO BE DONE AND PROVIDED DETAILS TO BUILD A CASE FOR THE BUILDER TO PERFORM THE WORK UNDER THE BUILDER'S WARRANTY. WE ALSO HAD KEVIN GIVE US AN OVERALL ASSESSMENT OF THE ORIGINAL LANDSCAPE WORK AND IDEAS FOR IMPROVEMENTS. UNFORTUNATELY, OUR HOUSE IS IN HUNTERSVILLE AND KEVIN DOESN'T WORK ON THE NORTH SIDE OF CHARLOTTE, BUT HE DID GIVE US THE NAME OF ANOTHER LANDSCAPER THAT HE THOUGHT WOULD DO GOOD WORK FOR US. I WOULD RECOMMEND USING KEVIN JAMES TO ANYONE. HE KNOWS HIS BUSINESS AND HE'S WILLING TO TAKE AS MUCH TIME AS A CUSTOMER NEEDS TO MAKE YOU COMFORTABLE WITH THE WORK. FOR ANYONE WHO IS CONCERNED ABOUT KEVIN'S POLICY OF CHARGING $100.00 FOR INITIAL VISIT. IT'S WELL WORTH IT AND IF KEVIN DOES THE WORK, IT'S TAKEN OFF THE OVERALL ESTIMATE.

THE TEAM IS ALWAYS ON TIME AND TELL ME WHAT TO EXPECT WHEN THEY DO THEIR WORK. THEY ASK QUESTIONS WHEN NEEDED, PERFORM THE WORK IN SPEEDY FASHION AND ALWAYS CLEAN UP WHEN THEY'RE DONE. I LOVE THE JOB THEY FINISHED AND IT CHANGES THE WHOLE CURB APPEAL OF MY HOUSE. THIS IS THE SECOND JOB THEY'VE COMPLETED AND WE PLAN TO HIRE THEM FOR PHASE III.

IT WAS A LONG, WET SPRING, BUT MR. JAMES KEPT IN CONTACT WITH US, LETTING US KNOW WHEN HE WOULD BE ABLE TO SCHEDULE OUR WORK. THE CREW CAME WHEN THEY SAID THEY WOULD, AND WORKED VERY HARD EVEN THOUGH THE WEATHER WAS HOT AND HUMID.

NOT ONLY DID KEVIN JAMES GIVE ME A QUOTE VIA EMAIL LIKE I WANTED, BUT HE DID SO IN A TIMELY MANNER. I LIVED 45 MINUTES NORTH AT MY CURRENT HOUSE, AND HE ASSURED ME THAT I DIDN'T NEED TO BE AT THE NEW HOUSE. OTHER LANDSCAPERS CONTINUALLY REQUESTED THAT I MEET THEM AT THE HOUSE, EVEN THOUGH IT WAS NOT AT ALL CONVENIENT FOR ME. HIS QUOTE WAS VERY COMPETITIVE WITH OTHERS I RECEIVED. (WE HAVE NOT SCHEDULED TO HAVE THE WORK DONE YET.)

THE CONTRACTOR PERFORMED VERY WELL AND HONORED HIS WARRANTY AND THE QUALITY OF HIS WORK. EXCELLENT JOB. WILL CONTINUE TO USE THEM FOR ADDITIONAL LANDSCAPING AND SHRUB MAINTENANCE.