Jumbo Gutter Co Inc

SUSAN WAS ON TIME FOR THE ESTIMATE. BILL AND HELPER WERE ON TIME FOR THE HANDS-ON REPAIR. THEY RE-SCHEDULED THE APPT. TO A DAY THAT WAS CONVENIENT FOR ME. THEY WERE ALL POLITE, COMPETENT, AND EFFICIENT. THEY USED GOOD TOOLS AND WORKED SHOWING THEY WERE EXPERIENCED AND KNEW WHAT THEY WERE DOING. THEIR PRICES ARE FAIR.

VERY REASONABLE, FOLLOWED UP VERY QUICKLY WITH ME. SHE WAS VERY HELPFUL IN GIVING ME INFORMATION ABOUT OTHER COMPANIES THAT COULD HELP ME WITH MY HOME. I WENT WITH ANOTHER COMPANY BECAUSE THEY WORKED CLOSELY WITH MY ROOFER.

MUCH MORE REASONABLY PRICED THAN OTHERS I SPOKE TO, THE WORK WAS WELL DONE. I'M WAITING FOR A FOLLOW UP VISIT, BUT EVERYTHING IS GOOD RIGHT NOW.

THEY WERE PROMPT WITH GIVING A QUOTE TO US. YOU HAVE TO PLAY A BIT OF PHONE-TAG, BUT THEY CAME WHEN SCHEDULED. THE FELLOW THAT CAME OUT DID A GOOD JOB. I WAS A LITTLE SURPRISED THAT HE LEFT AFTER COMPLETING THE JOB, WITHOUT AN INVITATION TO REVIEW THE WORK OR TO RECEIVE AN INVOICE. BUT EVERYTHING LOOKS FINE, AND WE WERE HAPPY WITH THE JOB.

I CHOSE TO FIX WHAT I HAD RATHER THAN PAY $9100 FOR NEW LEAFLESS GUTTERS. CHECK WITH THESE FOLKS BEFORE YOU GET SUCKED INTO THE HYPE OF LEAFGUARD AND KGUARD.

DON'T BOTHER CALLING, IT'S NOT WORTH THE EFFORT.

THEY ARE A STELLAR COMPANY! IN, OUT, AND DONE RIGHT THE FIRST TIME! THEY HAVE GREAT QUALITY LARGE SIZED GUTTERS & DOWNSPOUTS THAT MATCHED MY OLD ONE'S PERFECTLY.

EXCELLENT, PROMPT SERVICE, VERY REASONABLE PRICE. VERY COURTEOUS.

THE FIRST TIME I CALLED, SUSAN PROMPTLY RETURNED MY CALL AND SAID SHE WOULD COME OUT FOR AN ESTIMATE BUT NEVER SHOWED. THREE WEEKS LATER, I CALLED AGAIN AND SHE JUST CAME OVER AND DID THE ESTIMATE. SHE SAID THEY COULD BE INSTALLED AND REPAIRED THE FOLLOWING WEEK. SHE CALLED THE DAY BEFORE AND LET ME KNOW WHEN HE WOULD BE HERE AND HE WAS PROFESSIONAL. WOULD DEFINITELY RECOMMEND AND HIRE AGAIN!

AS A BUSINESS OWNER, IF THEY DO NOT HAVE TIME TO QUOTE A JOB, THEY SHOULD AT LEAST BE PROFESSIONAL ENOUGH TO CALL AND TELL YOU THAT. YOU NEVER WANT TO BURN BRIDGES WHEN YOU ARE PROVIDING A SERVICE TO THE COMMUNITY.

JUMBO GUTTER WORKS ON THEIR OWN TIME SCHEDULE. IF YOU ARE A STRUCTURED PERSON LIKE I AM, THIS IS DIFFICULT. HOWEVER, SUSAN AND BILL ARE WORTH THE EFFORT. WE ARE REALLY HAPPY WITH THE WORK THEY DID AND THEIR PRICING.

I LEFT A MESSAGE, BUT THEY NEVER RETURNED MY CALL.

THE QUALITY OF MATERIALS ARE GOOD AND THE SERVICE MEN DO GOOD WORK AND ARE PROFESSIONAL. BUT THEIR PHONE/CONTACT SYSTEM IS ANNOYING. YOU CALL AND HAVE TO LEAVE A VOICEMAIL. I DID NOT RECEIVE A CALL BACK FOR 3 DAYS. THEN SUSAN STOPPED BY TO DO THE ESTIMATE. LEFT ANOTHER MESSAGE SAYING I WANTED TO GO WITH THEM AND DIDN'T HEAR ANYTHING BACK AGAIN RIGHT AWAY. IT TOOK ABOUT 3 WEEKS FOR THEM TO COME OUT TO REPLACE GUTTERS AND I DIDN'T KNOW EXACTLY WHEN THEY WERE COMING. AFTER THE GUTTERS WERE INSTALLED, I CALLED BACK FOR A MINOR PROBLEM AND IT TOOK 2 DAYS FOR A RETURN PHONE CALL. HOWEVER, I WOULD HIRE THEM AGAIN, I JUST WISH THEY WERE A LITTLE MORE PROMPT WITH THEIR CALL-BACKS.

NO CALL, NO SHOW. WE MADE AN APPT. AND THEY NEVER SHOWED UP OR CALLED TO SAY THEY WOULD BE LATE. WE WAITED TWO HOURS AND WHEN WE CALLED THEM BACK, THE MOBILE PHONE WAS TURNED OFF.

I CALLED AND LEFT 5 MESSAGES OVER A 12 DAY PERIOD AND NEVER GOT A CALL BACK... I HAD HEARD THAT THEY WERE HARD TO GET A HOLD OF BUT IF YOU DID IT WAS WORTH IT SO I GAVE THEM A TRY. I WOULDNT CALL THEM AGAIN.

WE HAD A FEW COMMUNICATION DIFFICULTIES IN THE PROCESS, BUT THEY DID A GREAT JOB AND WERE APOLOGETIC ABOUT THE INITIAL DIFFICULTIES. WE WERE HAPY WITH THE FINAL OUTCOME.

THEY DID A GREAT JOB AT A GREAT PRICE. IT TOOK FOREVER TO CATCH UP WITH THEM ON THE PHONE AND THEY DID NOT RETURN PHONE CALLS VERY RELIABLY. HOWEVER, THAT DID NOT SEEM UNIQUE TO ANY OF THE COMPANIES IN THIS FIELD THAT I CALLED. HOWEVER, WHEN THEY DID GET OUT, THEY DID A QUALITY JOB AT A GREAT PRICE COMPARED TO OTHER QUOTES. I WOULD DEFINITELY HIRE THEM AGAIN IF MORE WORK IS NEEDED.

WAS DELAYED AND TOOK AWHILE TO COME OUT, BUT DID VERY GOOD WORK . WOULD AND WILL HIRE AGAIN FOR FURTHER GUTTER WORK.

MIKE WAS VERY POLITE AND ACCOMMODATING. ENJOYED HAVING HIM AROUND.

THE WORK CREW WAS EXCELLENT, BUT I HAD A HARD TIME GETTING THE ESTIMATOR TO RETURN MY CALLS. THE WORK QUALITY WAS VERY GOOD--GOOD MATERIAL. THEY WERE DEFINITELY THE BEST PRICE.

CAME OUT PROMPTLY. LET ME KNOW ABOUT THE WARRANTY AND THE COLORS. THE ONLY THING I WOULD SAY IS THAT SHE DID NOT BRING A SAMPLE.

WE WOULD US THEM AGAIN, THEY DID A NICE JOB.

SUSAN DID NOT SHOW UP FOR A SCHEDULED APPOINTMENT TO GIVE A QUOTE. I CALLED AND LEFT MESSAGE TO LET HER KNOW THAT I PUT THE DOGS IN SO SHE COULD STILL COME BY LATER EVEN IF I WAS NOT HOME. SHE NEVER CAME NOR DID SHE CALL ME BACK. TOTALLY UNPROFESSIONAL CONDUCT. NO CONSIDERATION FOR OTHER PEOPLE''S TIME (I TOOK OFF WORK TO MEET HER).

I WOULD DEFINITELY USE THEM ANY TIME I NEEDED HELP WITH MY GUTTERS.

FANTASTIC JOB!!! QUICK, CLEAN AND EFFICIENT!