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45 years of trusted experience
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Reviews
4.9623 Reviews
Showing 401-425 of 623 reviews
KATHARYN H.
09/2004
tree service
+ -1 moreTHE CREW WAS WONDERFUL, POLITE, VERY PROFESSIONAL AND EXACTLY ON TIME. THE CRANE OPERATOR ALSO. THEY "DANCED" IN THE TREE SO SMOOTHLY AND DID IMPECCABLE CLEAN UP AFTER. IF THIS WAS A RESTAURANT, I WOULD GIVE THEM 6 STARS! AFTER USING SEVERAL OTHER TREE SERVICES AND FINDING THEM INADEQUATE, I AM THRILLED TO FIND THIS COMPANY. I CERTAINLY WILL ALWAYS CALL ON THEM.
Description of Work: REMOVED A VERY LARGE WILLOW OAK FROM FRONT YARD, CLOSE TO HOUSE. STUMP GRINDING.
| Rating Category | Rating out of 5 |
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| value | |
| professionalism | |
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Yes, I recommend this pro
$2,700
GINGER W.
09/2004
tree service
+ -1 moreSALES REP WAS VERY PROFESSIONAL AND WAS ABLE TO GIVE AN ESTIMATE SEVERAL DAYS AFTER MY INITIAL PHONE CALL. THE WORK WAS SCHEDULED ABOUT A WEEK AFTER THE ESTIMATE. WORKERS WERE ON TIME AND VERY POLITE. VERY PLEASED WITH JOB.
Description of Work: COMPANY REMOVED 2 LARGE BRADFORD PEAR TREES AND GROUND THE STUMPS.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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| responsiveness | |
| punctuality |
Yes, I recommend this pro
$800
HANK S.
08/2004
tree service
+ -1 moreAS USUAL, HEARTWOOD DID AN EXCELLENT JOB. ANDREW OFFERED GOOD SOLUTIONS FOR MY PROBLEMS. THE CREW WAS PUNCTUAL. THEY CLEANED UP SO WELL THAT THE ONLY WAY I COULD TELL THEY HAD BEEN HERE WAS FROM THE MISSING TREES. I HAVE USED THEM BEFORE AND I WILL USE THEM AGAIN. I DON'T BOTHER WITH OTHER ESTIMATES, BECAUSE I KNOW HEARTWOOD WILL DO A GREAT JOB.
Description of Work: REMOVED 2 DEAD TREES, CLEARED THE DEAD WOOD FROM A THIRD TREE, AND TRIMMED, SHAPED, AND STRENGTHENED, WITH A CABLE, A FOURTH TREE. HAULED AWAY DEBRIS.
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$945
Jennifer R.
08/2004
tree service
+ -1 moreTHEY DID A GREAT JOB REMOVING THE TREE AND DISPOSING OF IT. YOU COULDN'T EVEN TELL THEY HAD BEEN HERE SHREDDING TREE LIMBS IN OUR DRIVEWAY. WE WERE PAYING BY THE HOUR SO I WAS PLEASED TO SEE THEY WORKED QUICKLY AND EFFICIENTLY.
Description of Work: REMOVAL OF FALLEN TREE.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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Yes, I recommend this pro
$840
ROD T.
08/2004
tree service
+ -1 moreMR. GEORGE IS VERY PROFESSIONAL AND KNOWLEDGEABLE. HE OFFERED GOOD SUGGESTIONS ON HOW TO PROCEED AND A REASONABLE ESTIMATE. HIS CREW ARRIVED WHEN SCHEDULED AND DID ALL THE WORK IN THE TIME PLANNED. THEY WERE VERY COURTEOUS TO ME AND TO EACH OTHER. THEIR FOCUS ON SAFETY AT ALL TIMES WAS OBVIOUS AND REMAINED CONSTANT THROUGH THE DAY (THEY DIDN'T LET SAFETY SLIP AS THEY GOT TIRED). THEY DID EXCELLENT WORK, MEETING ALL MY NEEDS AND PROTECTING THE HEALTH OF THE TREES WHILE DOING SO. I WOULD DEFINITELY CALL THEM BACK FOR ADDITIONAL WORK, AND RECOMMEND THEM TO ANYONE NEEDING TREE SERVICES.
Description of Work: REMOVED SOME TREES, TRIMMED OTHERS. MOST TREES WERE IN "DIFFICULT" POSITIONS, WHERE MIS-HANDLING COULD HAVE RESULTED IN SIGNIFICANT DAMAGE TO THE HOUSE.
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$1,260
PHYLLIS & ROD V.
07/2004
tree service
+ -1 moreTHEY WERE FANTASTIC, AS ALWAYS; VERY INFORMATIVE & PROFESSIONAL. PAT GEORGE'S ENTHUSIASM FOR TREE HEALTH IS REFRESHING. NOTE: THE PRICE RATING IS "EXCELLENT" BECAUSE IT WAS FREE.
Description of Work: THEY EVALUATED OUR TREES FOR POSSIBLE DISEASE.
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Yes, I recommend this pro
CHARLOTTE & DON P.
06/2004
tree service
+ -1 moreWE THOUGHT SOMETHING WAS WRONG WITH IT AND WE WERE GOING TO LOOSE IT. HE CAME OUT AND LOOKED AT IT AND LEFT A VERY DETAILED MESSAGE! SO FAR, I HAVEN'T RECEIVED A BILL FROM HIM, AND I WOULD PAY HIM FOR HIS TIME, BUT HE HASN'T SENT ME A BILL!
Description of Work: HE CAME OUT AND LOOKED AT MY OAK TREE.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
SHEILA S.
06/2004
tree service
+ -1 moreTHEY WERE SAFE, THOROUGHLY CLEANED UP THE DEBRIS, AND DID NO DAMAGE TO ANYTHING ELSE IN THE YARD. THEY SHOWED UP EARLIER THAN QUOTED AND WORKED EXPEDIENTLY ONCE THEY WERE HERE. THIS WAS THE SECOND TIME I'VE USED THEM AND WILL USE THEM AGAIN.
Description of Work: HEARTWOOD REMOVED 1 LARGE DEAD AND SEVERAL LIVE TREES. WHILE INSPECTING THE TREES TO PROVIDE AN ESTIMATE, ANDREW ALSO LOOKED AT OTHER TREES TO MAKE SURE WE DIDN'T HAVE PROBLEMS I WASN'T AWARE OF. THE ESTIMATE WAS PROVIDED ON THE SPOT.
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$1,900
CAROLYN H.
06/2004
tree service
+ -1 moreTHEY LIST EACH ITEM TO BE DONE SEPARATELY ON THEIR ESTIMATE. THEN THEY DO EACH AND EVERY ONE EXCELLENTLY. WHEN I SAW ONE LITTLE OVER LOOKED BRANCH, THEY REMOVED IT WITH GREAT CUSTOMER SERVICE ATTITUDE. THE ESTIMATOR SAVES YOU MONEY BECAUSE HE WILL TELL YOU WHEN A GIVEN TREE DOES NOT NEED CUTTING. THEY MOVED YARD ORNAMENTS THE BRANCHES MIGHT DAMAGE, CLEANED CHIPS FROM THE AREA, AND THEN PUT THE ITEMS BACK.
Description of Work: REMOVE LIMBS FROM TWO TREES TO ALLOW 10' CLEARANCE OVER THE HOUSE. TRIMMED 3 LIGUSTRUMS FROM 25' TALL TO 12' TO LOOK BETTER AND, HOPEFULLY, FILL IN MORE FOR A GREEN SCREEN. REMOVED SMALL DEAD DOGWOOD AND CHIPPED ALL WOOD CUT OFF.
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$410
ROBERT S.
06/2004
tree service
+ -1 moreI WANTED THE TWO TREES REMOVED WITHOUT ANY DAMAGE TO A SCREENED-IN GAZEBO, OR TO ANY OF THE EXPENSIVE LANDSCAPING IN A NATURAL AREA SURROUNDING THE TREES. WORK WAS PERFORMED FLAWLESSLY WITH ABSOLUTELY NO DAMAGE. CLEANUP WAS EXCELLENT. VERY PROFESSIONAL OPERATION.
Description of Work: TWO LARGE TREES SURROUNDING A SCREENED-IN GAZEBO AND NATURAL AREA WERE REMOVED.
| Rating Category | Rating out of 5 |
|---|---|
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| value | |
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Yes, I recommend this pro
$1,080
Ariel G.
06/2004
tree service
+ -1 moreVERY GOOD SERVICE. THE GENTLEMAN IN CHARGE OF OUR CREW EXPLAINED EVERYTHING TO ME AND SHOWED ME ALL THE WORK THEY HAD DONE. I SAW HIM BY CHANCE ON ANOTHER JOB AND HE TOOK THE TIME TO EXPLAIN SOME COMPLICATIONS WITH OUR JOB. THEY WERE A LITTLE LATE IN STARTING ON THE DAY THEY WERE SCHEDULED, BUT THEY CALLED THE NIGHT BEFORE TO TELL ME. VERY RESPONSIVE.
Description of Work: REMOVED DEADWOOD FROM A COUPLE OF LARGE TREES, STAKED UP LEYLAND HEDGE THAT WAS BENT OVER FROM SNOW STORM, PRUNED DOGWOOD, AND REMOVED BROKEN TOP OF SMALL CHERRY TREE.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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Yes, I recommend this pro
$1,300
JANET N.
05/2004
tree service
+ -1 moreAFTER A STORM WE HAD LARGE TREE BRANCHES IN OUR YARD. WE NEEDED TO HAVE THEM REMOVED AS QUICKLY AS POSSIBLE SO WE COULD MOW. HEARTWOOD CAME WITHIN A COUPLE OF DAYS TO DO AN ESTIMATE. WHILE HERE SUGGESTIONS WERE GIVEN FOR FUTURE TREE CARE. REMOVAL WAS PROMISED WITHIN 2 WEEKS AND THEY CAME ABOUT A WEEK LATER. TRIMMING WAS DONE THAT DAY AND ALSO ON THE FOLLOWING SATURDAY (NO FURTHER CHARGE) WHEN I REQUESTED A LITTLE MORE TRIMMING. THEIR REPRESENTATIVE (ONE OF THEIR ARBORISTS), STEPHAN ZIMMERMAN WAS JUST WONDERFUL: POLITE, VERY PLEASANT, EXTREMELY KNOWLEDGEABLE. HE GAVE ME HIS BUSINESS CARD WITH HIS CELL NUMBER SO I COULD CALL HIM IF I HAD QUESTIONS. I WILL CERTAINLY REQUEST HIM IF WE NEED FURTHER TREE WORK.
Description of Work: THEY REMOVED TREE DEBRIS ON THE GROUND AND ALSO TRIMMED OUT DEAD TREE BRANCHES. DID AN ASSESSMENT OF THE TREES IN OUR YARD AND WHAT WE COULD DO IN THE FUTURE TO ENSURE THEIR GOOD CONDITION.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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Yes, I recommend this pro
$900
TIMOTHY S P.
05/2004
tree service
+ -1 moreTHE WORK WAS DONE WHEN PROMISED AND THE PEOPLE SEEMED VERY COURTEOUS.
Description of Work: THEY REMOVED DEAD BRANCHES FROM A LARGE WILLOW OAK.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
$1,000
TRICIA C.
05/2004
tree service
+ -1 moreI WOULD HIGHLY RECOMMEND THIS COMPANY FOR ANYONE CONSIDERING THE REMOVAL AND/OR PRUNING OF TREES. THE ARBORIST WAS KNOWLEDGEABLE AND EVEN RECOMMENDED A WAY FOR ME TO SAVE COSTS ON THE MAINTENANCE OF THE TREES WHILE NOT HIRING HIS SERVICE. I PLAN TO HIRE THIS COMPANY IN THE NEAR FUTURE.
Description of Work: ESTIMATE ON PRUNING TWO TREES AND POSSIBLY REMOVING ONE.
| Rating Category | Rating out of 5 |
|---|---|
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| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
JOSEPH G.
04/2004
tree service
+ -1 moreVERY PROMPT ON ASSESSMENT OF NEEDS AND EXPLAINED OPTIONS CLEARLY.
Description of Work: ADVISED AND REMOVED LEELAND CYPRESSES BENT OR BROKEN BY SNOW STORM.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
$280
MARY S B.
03/2004
tree service
+ -1 moreEXCELLENT OVERALL, ON TIME, AND EFFICIENT.
Description of Work: CUT DOWN TREES AND REMOVED 6 STUMPS.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
$820
LINDA C.
03/2004
tree service
+ -1 moreOVERALL, I WAS TERRIBLY DISAPPOINTED. I RESEARCHED THE COMPANY WITH CUSTOMERS, ANGIE'S LIST AND AN ARBORCULTURE INSTRUCTOR. ANDREW, THE REPRESENTATIVE, DEFENDED THE CREWS AND INFERRED THAT I HAD UNREALISTIC EXPECTATIONS. A LETTER TO MR. GEORGE WAS NOT ANSWERED BUT GIVEN TO ANDREW. ANDREW CAME AND REMOVED A TRUCK LOAD OF STUMP GRINDINGS A WEEK OR TWO LATER. DID NOT CALL WHEN HE SAID HE WOULD. I WANT TO KNOW WHERE WAS THE CREW THAT ANOTHER CUSTOMER SAID WORKED SO CAREFULLY IN HER LANDSCAPED YARD AND DID NOT TOUCH ANY OF HER PLANTS, BECAUSE I CERTAINLY DID NOT MEET THEM. IT WILL TAKE ME MONTHS TO REPAIR THE DAMAGE DONE TO MY YARD AND WILL HAVE TO REPLACE MULTIPLE PLANTINGS THAT WERE NOT ANYWHERE NEAR THE SITE WHERE THE CREW WAS WORKING. AT LEAST THEY DIDN'T DROP THE TREES ON THE HOUSE.
Description of Work: SHOWED UP 2 HRS AFTER THE POWER CO. HAD DROPPED THE LINES. IT WAS VERY COLD. ALMOST DROPPED LIMB ON MY GAS GRILL BECAUSE IT HAD NOT BEEN MOVED. DAMAGED A NEW DOWNSPOUT. DID NOT TAKE DOWN THIRD TREE (CAME BACK THE NEXT WEEK AND DROPPED PART OF IT ON THE POWER LINE WHICH TORE FROM THE HOUSE AND THE POWER CO HAD TO COME AND PUT IT BACK UP)LITTERED THE YARD WITH TRASH FROM LUNCHES/BREAKS. PULLED UP 4 FT TALL BUTTERFLY BUSH BY THE ROOTS AND THREW IT ACROSS THE YARD TO DIE. COVERED THE YARD WITH 'SHAVINGS' FROM THE REMOVAL OF THE TREES. LEFT MOUNTAINS OF STUMP GRINDINGS INCLUDING ONE AGAINST SHINGLES OF HOUSE. COVERED PERINNEAL BED, HOSTAS, FERNS, AND ROCK PATH WITH STUMP GRINDINGS OBLITERATING THEM. TOOK DOWN NEIGHBOR'S WOOD FENCE WITHOUT PERMISSION OR PRIOR NOTIFICATION OF ANY KIND. STACKED WOOD ON $12.00 A POT GROUND COVER. DID NOT LEAVE FIREWOOD AS AGREED ON IN PROPOSAL.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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$6,000
ERIN C.
02/2004
tree service
+ -1 moreHEARTWOOD WAS GREAT!! THEY GAVE ME THE BEST QUOTE. THEY WERE PROMPT AND VERY PROFESSIONAL. THEY DID A GREAT JOB AND LEFT NO MESS WHATSOEVER. I RECOMMEND THEM VERY HIGHLY.
Description of Work: COMPANY REMOVED A DEAD TREE FROM MY BACK YARD.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$250
LINDA R.
12/2003
tree service
+ -1 moreHE WAS VERY HONEST WITH ME AND TOLD ME THE TREE WAS FINE AND WE SHOULD JUST KEEP AN EYE ON IT.
Description of Work: HE CAME OUT TO LOOK AT MY TREE THAT WE THOUGHT WAS SERIOUSLY DAMAGED.
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Linda J.
12/2003
tree service
+ -1 moreSOME OF THE THINGS THAT IMPRESSED ME THE MOST WERE THAT THEY RESPONDED QUICKLY, WERE ON TIME AND MORE IMPORTANTLY PERHAPS, THEY DIDN'T AS MUCH AS BREAK A TWIG OFF OF ANY OTHER PLANTS OR TREES IN OUR HEAVILY LANDSCAPED YARD. THEY WERE JUST AWESOME! THE WAY THEY ORCHESTRATED THE REMOVAL WAS UNBELIEVABLE.
Description of Work: THEY REMOVED THREE VERY LARGE TREES, A FEW SMALLER TREES, AND GROUND DOWN THE STUMPS.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$4,000
DOUG P.
08/2003
tree service
+ -1 moreTHE TRUCK THEY USED WAS TOO LARGE FOR THE JOB. IT LEFT RUTS IN THE YARD.
Description of Work: REMOVED A TREE.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$440
PAT N.
08/2003
tree service
+ -1 moreVERY RECEPTIVE AND PUNCTUAL, HOWEVER, THEY ARE A BIT MORE EXPENSIVE IN GENERAL.
Description of Work: GAVE AN ESTIMATE FOR TREE CLEARING.
| Rating Category | Rating out of 5 |
|---|---|
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$2,500
LAURA D.
08/2003
tree service
+ -1 moreTHE REPRESENTATIVE WAS EXTREMELY KNOWLEDGEABLE AND TOOK THE TIME TO EXPLAIN THE SITUATION AND HIS SOLUTION. WE PREFERRED TO HAVE THE TREE TRIMMED AND SAVED IF POSSIBLE. HE FELT THE TREE WAS DYING AND THE BEST THING TO DO WOULD BE TO REMOVE IT. HE WAS PROMPT, POLITE AND TOOK GREAT CARE TO EXPLAIN HOW HE SUMMED UP THE PROBLEM. I WOULD DEFINITELY CALL HEARTWOOD AGAIN FOR ANOTHER ESTIMATE ON A JOB.
Description of Work: THE REPRESENTATIVE RECOMMENDED THAT A LARGE TREE WE WANTED TO HAVE TRIMMED BE REMOVED INSTEAD.
| Rating Category | Rating out of 5 |
|---|---|
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
DAVID & ANGIE G.
08/2003
tree service
+ -1 moreTHIS COMPANY GIVES DISCOUNTS FOR RETURNING CUSTOMERS. THEY ARE SUCH A GREAT COMPANY TO WORK WITH. THEY ARE KNOWLEDGEABLE AND DO A QUICK JOB. THEY ALSO CLEAN THE YARD OF ALL DEBRIS. THIS COMPANY WILL ALWAYS GET MY BUSINESS.
Description of Work: CUT DOWN THREE LARGE PEAR TREES DAMAGED BY STORMS AND GROUND THE STUMPS.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,100
Karen G.
08/2003
tree service
+ -1 moreEXTREMELY PUNCTUAL AND VERY GOOD WITH COMMUNICATION. ALWAYS LET ME KNOW IF THEY WERE GOING TO BE LATE. ALSO, HAD A LOWER PRICE THAN THE OTHERS AND I WAS VERY PLEASED WITH THE SERVICE.
Description of Work: REMOVED A BRADFORD PEAR TREE, GROUND STUMP, AND TRIMMED ANOTHER
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$685
Contact information
PO Box 240881, Charlotte, NC 28224
heartwoodtree.comService hours
Monday:
7:30 AM - 5:00 PMTuesday:
7:30 AM - 5:00 PMWednesday:
7:30 AM - 5:00 PMThursday:
7:30 AM - 5:00 PMFriday:
7:30 AM - 4:30 PMLicensing
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Tree Service,
Lawn Fertilization & Treatment,
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FAQ
Heartwood Tree Service LLC is currently rated 4.9 overall out of 5.
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 4:30 PM
Heartwood Tree Service LLC accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
No, Heartwood Tree Service LLC does not offer free project estimates.
Yes, Heartwood Tree Service LLC offers eco-friendly accreditations.
No, Heartwood Tree Service LLC does not offer a senior discount.
No, Heartwood Tree Service LLC does not offer emergency services.
Yes, Heartwood Tree Service LLC offers warranties.
Heartwood Tree Service LLC offers the following services: Tree Pruning, Removal, Fertilization & Stump Grinding, Appraisals, Cabling, Lightning Protection & Consultation, Site Inventories, Inspections, Disease & Insect Control. Seasonal Planting.
Leaf removal or firewood.
Contact information
PO Box 240881, Charlotte, NC 28224
heartwoodtree.comService hours
Monday:
7:30 AM - 5:00 PMTuesday:
7:30 AM - 5:00 PMWednesday:
7:30 AM - 5:00 PMThursday:
7:30 AM - 5:00 PMFriday:
7:30 AM - 4:30 PM