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HARKEY TILE & STONE LLC

Countertops and Backsplashes, Marble and Granite, Ceramic Tile,

About us

We are the third generation of our family to provide stone and tile products and services to the Carolinas. We would appreciate the opportunity to earn your business. Let us show you why our family has been serving the Carolinas for three generations. It's very simple - "Golden Rule" service. Since 1939, this philosophy is what made our grandparents and parents company, Renfrow Tile, so successful. We look forward to serving you .

Business highlights

86 years of trusted experience

Services we offer

“Transforming your countertops from ordinary to extraordinary” Products and Services: Harkey Tile & Stone specializes in providing our clients custom design, fabrication and installation of granite, marble and tile. From your ideas, to design, to installation, we offer complete turnkey services. We are an industry leader that stands apart form our competitors by providing guaranteed quality, a lifetime warranty, unmatched capabilities, experienced craftsman and custom digital t

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.750 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
8%
3
6%
2
2%
1
8%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 26-50 of 50 reviews

Roberta E.
11/2017
5.0
ceramic tile, countertops, flooring contractor
  + 1 more
Always top notch
Description of Work: I have used Harkey in the past for renovation of three bathrooms. We are using again for a kitchen renovation. I cannot overstate how pleased I am with how helpful & patient these folks are. I have had numerous changes to our plans and ideas that dragged on for months. Despite all of this -- Harkey and in particular Holly Bumgarner have be there to help -- over and over. They have a large selection of all types of items -- granite, quartz, floor and wall tile. They know the products and have tons of experience. Do Not go anywhere else !!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HARKEY TILE & STONE LLC
Robbie, Thank you so much for your kind words. It was my pleasure to help you with your project. You were so much fun to work with!! Thanks, Holly

Roberta E.
07/2017
5.0
marble & granite, home remodeling
  + 0 more
Harkey is great !!!!!
Description of Work: We renovated three bathrooms in late 2015/early 2016. We got the granite for counters and tile for floor from Harkey. We worked with Holly and I cannot say enough good things about her. She helped with some overall design questions and helped us select great looking granite & tile. She was very responsive to our many calls and email! AND -- here is a real indicator of Harkey's ongoing customer service: Earlier this year (a year after the job was finished) a soap dispenser (not related to the job) leaked on the granite in the powder room and caused a dark stain. I called Holly who knew just who could help & transferred me to the shop. The fellow I spoke with told me exactly how to remove the stain. He also said if that technique did not work to let him know and he would come out and take care of it. We are having our kitchen done next and would not consider using anyone else. These guys know what they are doing plus they are super to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

thomas A.
05/2016
5.0
countertops
  + -1 more
unknown
Description of Work: Selected and Installed counter top and it was perfect

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

SHARON F.
02/2016
5.0
countertops
  + -1 more
unknown
Description of Work: Perfect fit, beautifully finished stone for my kitchen. Professionally installed with attention to details like matching.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Clara T.
01/2016
1.0
countertops, flooring contractor
  + 0 more
unknown
Rating CategoryRating out of 5

Lynn M.
06/2015
5.0
countertops, marble & granite
  + 0 more
Very well
Description of Work: Removed and re-installed granite counter tops after major kitchen re-do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Kim D.
08/2014
5.0
countertops
  + -1 more
Great!
Description of Work: Provided exact stone we wanted for our fireplace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,000

DONNA K.
02/2012
5.0
countertops, flooring contractor, marble & granite
  + 1 more
Harkey Tile is wonderful to work with. I had my kitchen remodeled during a very busy time at work so I was extremely grateful for their expertise and guidance in selecting my countertops, flooring and backsplash. They offer a wide range of options and quality is high. Harkey sets you up with a point person (in this case Holly, who's terrific) so that all of your needs filter through one person. What I really liked was that in addition to Holly, others would jump in to help out, which made the process fun. Harkey creates a team atmosphere and truly cares about your satisfaction and the success of your project. I will definitely use them in the future!
Description of Work: Cost part of Kitchen contractor payment. Purchased granite countertop, travertine tile and tile for backsplash as part of kitchen remodel. Worked with Holly to select each as project progressed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrea A.
01/2012
5.0
countertops, marble & granite
  + 0 more
My contractor used them and he stated they did a good job. I would use them in the future.
Description of Work: We had all new granite counter tops installed.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

David P.
01/2012
3.0
countertops, marble & granite
  + 0 more
Was working through a General Contractor who recommended Harkey as his tile and granite supplier. The "three party" arrangement didn't work well. I'm a picky consumer and demand alot of information. Arrangement was more of the problem than the actual service, I believe.
Description of Work: No services performed. Just estimates and a small purchase of a highlight tile.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
2.0
punctuality
3.0

$120

Thomas L.
12/2011
4.0
countertops
  + -1 more
The work they did was good, there were some minor issues. They are more geared to new installation, than replacing counter tops.
Description of Work: They installed a new granite counter top.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sueann F.
11/2011
5.0
countertops, marble & granite
  + 0 more
I had granite countertops by them. They have a good reputation. They work to please the customers. They are absolutely wonderful. They finished the work on time.
Description of Work: I used the services of Harkey Tile & Stone LLC for countertops. I last used them in September 2011.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Ronald W.
08/2011
5.0
countertops, marble & granite, home remodeling
  + 1 more
Harkey Tile and Stone gave me an estimated cost to re-attach the sink to the granite counter top over the phone. They conveyed that they charge per hour and guestimated about the time needed to complete the job. Their completed bill came within what they predicted over the phone. The technician was very friendly and answered all of my questions about the work being completed. He reinforced the sink from under the counter and reassured me that it would not fall again. He completed a very tight water seal around the junction of the granite and stainless steel sink which will prevent any future water damage to my kitchen cabinets. I am very pleased with their professionalism from the initial phone call all the way through to the completion of the job. I would not hesitate to call Harkey Tile and Stone for any future need to service my kitchen granite counter tops.
Description of Work: Stainless steel, under-counter sink separated from the granite counter. Re-attached and reinforced the sink to the counter top.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Nancy C.
08/2011
4.0
countertops, marble & granite, home remodeling
  + 1 more
Everything was excellent from taking out the tile. Perry who works with the company spent a good amount of time with me. We looked at the choices of marble to go with the shower and the marble that I picked up. It was a great experience. I had one concern with them. The guy who had to come and plumb the sink didn't see that we had a re-circulating pump with the sink and he threw it out accidently. So the sink was a problem. He did not reconnect a line so when I turned the water on, it was all over. They had to come out the second time. They came and found the re circulating pump and installed it. That part wasn't good. The whole part got influenced with that. The quality of the material was fine. The other part was good. They were not the least expensive. The person who did marble and measuring and the people who came to install the countertop were great. It was the person who came to install the sink installation who did not seem to be professional and well prepared. They were punctual and came on time. The countertop and marble people were very professional. I would use them in the future.
Description of Work: I used Harkey Tile & Stone LLC in July. They installed marble countertops. The price included the honing of marble, two sink top areas, and installed the sink.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,822

Meg G.
07/2011
5.0
countertops, marble & granite
  + 0 more
We purchased a stunning granite remnant from Harkey in January 2010, intending to have it installed in our upstairs bathroom in a few weeks. However, due to a sudden death in the family, the project was put on hold. Harkey agreed to store the remnant until we were ready to proceed -- which turned out to be 11 months later! We called them right before Christmas 2010, hoping they could complete the work before the holidays, and they went above and beyond to do so. Every stage of the process, from help picking out the stone, marking the template, and installation was professionally executed. We will go back to Harkey when we are ready to replace the countertop in the master bath and now plan to use them for tile installation as well.
Description of Work: Purchased a granite remnant and had it installed in our upstairs bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Jason W.
07/2011
5.0
countertops
  + -1 more
Fantastic Job! Exactly what I had requested and the sales associate I worked with was very helpful! The installers were on time and very professional! Great company!
Description of Work: New Counter Top!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Madelon M.
07/2011
5.0
ceramic tile, countertops, marble & granite, home remodeling
  + 2 more
The people at Harkey's are knowledgeable and helpful. They were very patient with me as I changed my mind several times before making the final decisions. The installers were prompt and efficient and the finished product is beautiful!.
Description of Work: I purchased granite countertops through Harkey's and they did the cutting and installation. I also purchased stone tile for a backsplash through them but they did not do the installation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

ROBERT R.
06/2011
5.0
ceramic tile, marble & granite, home remodeling
  + 1 more
They were very helpful. When we went to pick up the granites we picked up a lot of them. We had about 30 to 40 options. It would have been strange to give estimates of all of those, but they did give me estimates on all those options. We bought tiles from another company and they installed all that for us. They were great. The person that came to do the work was very good. He helped me design the back slash. They printed another copy of my invoice for me long after the work was done. They really took care of me. The service was absolutely superb and so was their workmanship. It was a difficult job, but they did it very well. Cutting the stones took a lot of time, but they were good about it. They were very accommodating. The guy that did the granite cut the granite as well. I am very happy with them. The granite was expensive and not their price. The quality of work and material both was good. I rate them high overall. They were professional and friendly.
Description of Work: I used Karkey Tile & Stone LLC last year to put tiles in the bathroom. We bought granites form one of the places they sent us to. They also did out tile backlash. The work was done by one of their contractors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John S.
05/2011
5.0
ceramic tile, flooring contractor
  + 0 more
It was the best experience we have had working with a company. We were hesitate of scheduling a Saturday appt. as we knew or order would be very minimal and our budget might be hard to work with. Jeff Harkey was glad to schedule the appt. and emphasized that every order was important to them. He spent two hours with us looking at various combinations. We had tried to work with other tile companies with showrooms and they usually had set business hours and would not take an appointment on the weekend. In addition, the other companies thought we were not worth their time. We never felt that way with Harkey Tile and Stone at all.
Description of Work: A subcontractor actually recommended Harkey Tile. He even contacted them and they in return gave me a call to see what they could do for me. We were interested in tile for our show floor and backsplash for our vanity.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

MARK J.
02/2011
5.0
countertops
  + -1 more
They were great! They were helpful, cost effective and prompt. They cleaned up after themselves. We had no issues at all with them whatsoever and would highly recommend them to anyone!
Description of Work: They replaced our countertops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CATHERINE E.
10/2010
5.0
countertops, marble & granite, home remodeling
  + 1 more
I had done a complete kitchen remodel with another company from Angie's List. That contractor uses Harkey routinely but I had already previously purchased my granite countertops from a "friend". When time came in the project for the counter installation it turned into a disaster-- that's another report. The next day I went to Harkey with my woeful story and they were very nice. They very quickly sent someone to do a digital template. Kenya was great at helping me pick a color and options. The price was reasonable and once the new counter was installed, it looked great. The originally installer had butchered my brand new oven cabinet and left a hole. Harkey fit the new counter in the space and it is not even noticeable now. Their work is very professional.
Description of Work: New granite kitchen countertop. Approximately 23 sq. ft.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

DAVID F.
05/2010
5.0
ceramic tile, countertops, marble & granite
  + 1 more
Overall the experience was fantastic. Our only minor difficulty was connecting with the design consultant at time. Once the work was turned over from the showroom to the office for scheduling, everything was fantastic thanks in large part to Kenya. She was amazing to deal with. The work was scheduled very quickly (within about 10 days). All crews were very courteous and did their best to minimize the mess. We are very happy with new countertops and the new tile backsplash.
Description of Work: Removal of existing Corian countertops and installation of granite counter tops and tile backsplash.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$8,250

Tobi F.
03/2010
5.0
countertops, marble & granite
  + 0 more
Our general contractor committed to completing our guest bath and our kitchen countertops before Christmas Eve. The timing got down to the last minute (due to the contractor's planning, not Harkey's) and we were extremely worried that we would have to cancel our Christmas dinner guests due to the fact that we did not have countertops or a bathroom sink. We also had family coming in to stay in our home, so guest bathroom and kitchen countertops were a necessity! Harkey's made special arrangements to meet us at their showroom after hours and worked overtime to make sure that our countertops were cut, finished and installed before the holiday. They ensured our countertops were installed to perfection. They have a large selection of unique products that are not offered at every stone yard, and their prices are reasonable. Employees were professional and on time. We are very happy with their work.
Description of Work: Harkey's installed granite countertops in our kitchen and in our guest bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

MARK L.
09/2008
5.0
countertops, marble & granite, home remodeling
  + 1 more
The where absolutely the best. They where very easy to deal with and extremely helpful. They are very nice people to work with. They cleaned everything up after they finished. They even came back and took care of a minor problem. They wanted us to be happy
Description of Work: They did granite counter top in the kitchen, and they did a vanity top and the dressing master bedroom area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

MIKE F.
10/2006
3.0
countertops
  + -1 more
They have a great showroom. They managed, after doing a good install on the kitchen, to put the wrong granite on our bar. It was supposed to be the identical type as in our kitchen, but they put in the wrong style. Removal of wrong stuff did a little damage to the surrounding walls. They eventually made good, but it was a pain in the butt.
Description of Work: We got granite countertops for our kitchen.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$4,800

Response from HARKEY TILE & STONE LLC
WE AREN'T PERFECT, BUT WE DO STAND BEHIND OUR WORK. IN 2006, WE WERE GROWING EXTREMELY FAST AND WEREN'T AS ORGANIZED AS WE ARE TODAY. OUR CUSTOMER SERVICE, QUALITY, AND VALUE ARE SECOND TO NONE IN 2008. REID HARKEY
    • 1
    • 2(current)

Contact information

1822 SUNNYSIDE AVE., Charlotte, NC 28204

harkeytileandstone.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Countertops and Backsplashes,
Marble and Granite,
Ceramic Tile,
Kitchen and Bath Remodeling,
Flooring Sales and Installation

FAQ

HARKEY TILE & STONE LLC is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

HARKEY TILE & STONE LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, HARKEY TILE & STONE LLC offers free project estimates.
Yes, HARKEY TILE & STONE LLC offers eco-friendly accreditations.
No, HARKEY TILE & STONE LLC does not offer a senior discount.
No, HARKEY TILE & STONE LLC does not offer emergency services.
Yes, HARKEY TILE & STONE LLC offers warranties.
HARKEY TILE & STONE LLC offers the following services: “Transforming your countertops from ordinary to extraordinary” Products and Services: Harkey Tile & Stone specializes in providing our clients custom design, fabrication and installation of granite, marble and tile. From your ideas, to design, to installation, we offer complete turnkey services. We are an industry leader that stands apart form our competitors by providing guaranteed quality, a lifetime warranty, unmatched capabilities, experienced craftsman and custom digital t
ask for details

Contact information

1822 SUNNYSIDE AVE., Charlotte, NC 28204

harkeytileandstone.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed