Gentle Giant Moving Company is an award winning moving company with more than 30 years of experience offering the highest quality moving, storage facilities, and packing for moving. Gentle Giant Moving Company prides itself on being a different kind of moving company. We believe that it is the quality of our people that makes us stand apart from the rest. Whether providing local or long distance moving service, storage facilities, or any number of specialty moving services, we not only strive for satisfaction, but to create "customers for life." Customers expect a job well done when they contract with a high end moving company, so we provide the highest quality moving service in the industry, guaranteed.
Business highlights
45 years of trusted experience
Services we offer
Moving Services (local, long distance and international), Packing, Office & Piano Moving & Storage Facilities.
They moving guys were on-time and extremely professional. The took great care and did not damage the walls or my furniture.
Description of Work: Gentle giant moved my 2-bedroom townhouse.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
stephen Z.
04/2013
5.0
moving companies
 + -1 more
excellent service. very professional. about 25% more expensive but worth it. they sent enough people to do the job. chris, the team leader, was very communicative and made sure that his crew was careful and thorough. would use them again.
Description of Work: used them for storage and moving from our old house to new. this included moving major appliances without scuffing new paint or newly refinished floors.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Mary H.
04/2013
5.0
moving companies
 + -1 more
Very careful, honest, professional, and I would highly recommend them to anyone looking to find a packing company.
Description of Work: Came and packed my POD's for my move
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
linda K.
03/2013
5.0
moving companies
 + -1 more
We got their name from friends. And they were so good that we in turn have recommended them to friends. Both couples we recommended them to have used them. Both have been pleased. Gentle Giants were prompt, professional, neat, courteous, and went above and beyond their responsibilities. None of our furniture or possessions were damaged or lost. We felt comfortable with them in our homes and with our stuff. Cost a bit more than others, but you know what you're getting, there were no surprises, no extra charges - and they completed their jobs. If something needed to be moved after it was placed once, for example, they did it gladly, as a matter of course. Stayed late to accomodate us, in fact, worked around our needs and wants to accomodate us - not just followed the paperwork. And they were careful and clean and neat in our homes. Absolutely recommend.
Description of Work: We have used this company twice - once for a full move and once for smaller rearranging large furnture type of job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Andrea L.
01/2013
5.0
home & garage organization, moving companies
 + 0 more
This group was amazing, friendly, helpful and fast. They were always willing to go the extra mile to accommodate my wants and needs. They were extremely careful and cautious with every item and came up with arrangement ideas that were great and I hadn't thought of. I would definitely call them for assistance in the future, which I know will be upcoming, as the list of things they do and help with is so diversified! Thanks Gentle Giant! I couldn't have done it without you!
Description of Work: Unloading, organizing and/or placing 3 16ft. pods of furniture, boxes and other miscellaneous items
Rating Category
Rating out of 5
Yes, I recommend this pro
$565
Evano C.
12/2012
4.0
moving companies
 + -1 more
The movers were very prompt in arriving at Mashpee. Very professional and courteous.
Description of Work: Move 5 rooms of furniture from Mashpee, MA to Medford, MA.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
David A.
11/2012
5.0
moving companies
 + -1 more
I have moved many times and these guys are the best! Very clean, polite, careful, thorough, and they made sure we were happy before they left. Well worth the extra few bucks! Will definitely use them again.
Description of Work: Moved a bedroom set from one house to another.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Peter M.
11/2012
5.0
moving companies
 + -1 more
It was an excellent move. I don't normally make a big deal about service but these guys excelled in every area. The crew was professional, friendly, careful with our furniture and they worked fast.
Description of Work: We moved from Charlotte, NC to Pittsboro NC. They packed us up in Charlotte, stored our stuff for a few days and delivered it in Pittsboro.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$4,100
Jeff M.
11/2012
5.0
moving companies
 + -1 more
They exceeded my expectations from a moving company.
Description of Work: We used four guys to move a 4000+ sq ft house from storage and Pods.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
cyndi D.
10/2012
5.0
moving companies
 + -1 more
IT WAS GREAT! I HAVE MOVED SEVERAL TIMES AND THIS WAS THE BEST EXPERIENCE I'VE EVER HAD!!!!
Description of Work: VERY FRIENDLY AND ENERGETIC! HELPED WITH EVERYTHING FROM UNPACKING TO HELPING TO ARRANGE THE FURNITURE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Chris W.
09/2012
1.0
moving companies
 + -1 more
Mike from Gentle Giant came and performed an estimate, and at that time I informed him that we needed to move on a specific date (an upcoming Saturday) and we had a very inflexible schedule. He told me that this date would be fine. After receiving their quote a few days later, even though they were much more expensive than other movers we priced, we committed to use them for what we perceived to be a high level of professionalism and courtesy. As it turns out, we were wrong. When we called to confirm the moving date we were informed that they had no availability for that day. I reacted by reminding them that we had already been assured this date would be ok and we were unable to move at any other time. The person I was speaking with said that they would speak with Mike and fine out what he had in mind. Two hours later, I still hadn't heard from anyone and I called back, at which point I was informed that there was no available help that day because the entire staff was planning on attending an Octoberfest celebration, thus leaving us scrambling to find and schedule another mover at the last minute. They seemed much less concerned with honoring our previously agreed upon moving date than they did with the threat of getting a bad Angie's List review after our discussion. Thanks for having your priorities in order, fellas. I hope in the future the people scheduling the moves will actually carry a calendar in case they have a conflict. I don't recommend using this company. They'll probably have something better to do that day anyway rather than help you move, so you're better off using someone else.
Description of Work: Scheduled a move with Gentle Giant, got stood up instead.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
Response from GENTLE GIANT MOVING & STORAGE - CHARLOTTE
Hi Customer, I hope that your move went well and that you are settling into your new home. I'm sorry that you did not choose Gentle Giant and wanted to clear up and remaining confusion you may have following all of the conversations between you and us. When you asked, we did have availability for the date requested. by the time you informed us of your decision to hire Gentle Giant, the schedule had been filled. This obviously upset you but we do not reserve space for people until they confirm and pay a deposit, lest they choose another mover and leave us stranded. This is an industry-wide practice. Upon learning of your predicament, our manager in Charlotte rearranged plans with his family to accommodate your move. You told him not to bother. This was within hours of you e-mailing us to confirm. I'm sorry that the availability changed while you chose which company to use but Saturdays fill up quickly. We had someone willing to arrange his personal life to accommodate you inflexible date in this situation and you were not interested. On that note, I want to make very clear that we would never abandon a customer because we have "something better to do." We have been long-time sponsors of the Charlotte Oktoberfest so we had several employees present but we could have accommodated you had you booked with us when space was available. We even found a way to accommodate you even after you waited until the schedule was filled to reserve space on the calendar. You suggest that Mike carry a calendar with him. He does, and we had availability when he told you we did. Our schedule on the requested day was filled before you chose a mover. I'm sorry that your move date was not flexible and that you chose not to use us, even after we found a solution within hours. I'm sure that had you used us, you would have been more than impressed with the care and professionalism that we provide. Perhaps in the future you will have the opportunity to hire Gentle Giant and our award-winning movers. In the meantime, i hope that your move went well and that life in your new home is blessed. Take care, Gentle Giant
LARRY M.
08/2012
4.0
moving companies
 + -1 more
Very professional and completed the task without incident
Description of Work: Cleaned up moving mess I made by using a cheaper service on the first try. .
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Mary M.
07/2012
5.0
moving companies
 + -1 more
They arrived on time and were very professional. All members were polite and efficient. They protected all furniture and belongings very carefully. They finished under the amount of time and I could not be happier with the service!!! Not that I want to move again in the near future, but if I do.. this would be the company that I would use .. Thank you again
Description of Work: We moved on June 29th and could not be happier with the services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Lex L.
06/2012
5.0
moving companies
 + -1 more
They did a great job. They went above and beyond. I cannot say enough good things about my experience. It was a local move that required two trucks. That did the work in one day and completed it by 4:30. They placed everything as we wanted. They were respectful to our home and items. Nothing was damaged throughout the process. They were very cognitive about not slacking and getting the work done efficiently. They practically ran the entire time, it was unbelievable. We have done about eight moves already and by far they were the best.
Description of Work: They moved us from one home to another.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Mandy A.
06/2012
5.0
moving companies
 + -1 more
Michael and his crew did a good job. They do a lot of volunteer work for my church, which is why I chose them. They were very professional and on top of it. They were polite and clean. They offered to do things I had not expected them to do. I highly recommend their services. Nothing was broken and their prices are very competitive.
Description of Work: They moved me from one location to another. I first put my things in a Pod and a few weeks later they helped me remove it from storage and moved into my new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Deborah S.
06/2012
5.0
moving companies
 + -1 more
The move was less than ten miles. It took them for about three hours. They got in one truck load. They were great. They were running the entire time and nothing broke. They got the job done efficiently. The men were very nice. I thought they did a really great job. I would use them again and definitely continue to recommend their services.
Description of Work: They moved me to another home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Ann W.
06/2012
5.0
moving companies
 + -1 more
They were very careful with the furniture. It was raining during the move so they were very careful not to track anything into the apartment. They paid attention to the way they presented themselves to you.
Description of Work: They moved our daughter in charlotte.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Anita H.
04/2012
5.0
home & garage organization, moving companies, storage units
 + 1 more
Excellent, would recommend this company for both storage and moving.
Description of Work: We sold our home while we were in the process of building a new one and needed to not only move our furniture but store it as well. A Gentle Giant representative contacted us the same day as our request and came the next day and gave us a quote. The coupon from Angie's List helped out with the fees and storage cost. The crew came on 2/26/12 and wrapped all of our furniture and large art work, moved it to storage for one month and then delivered it to our new home on 3/30/12. They were very careful in documenting each item and the condition as well as taking extreme care in the loading and unloading our furniture. The staff was courteous and professional and set up all the furntiure and other items exactly as we requested I would highly recommend using this company for moving and storage services. We have used other companies in the area to move family members and were not satisfied with the end result.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Ann M.
04/2012
5.0
moving companies
 + -1 more
Overall we were satisfied with everything. We will use them again in the future.
Description of Work: I used them for moving services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Wayne C.
03/2012
5.0
moving companies
 + -1 more
They were absolutely great. They do what they say they are going to do. The experiences we have had with them was phenomenal. I've never seen anything like it. They were reasonably priced. The Gentle Giants were unbelievable.
Description of Work: We've used them for moving services several times.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jean M.
03/2012
5.0
moving companies, piano moving
 + 0 more
They did a great job. They were very friendly and respectful of our things. They were very quick.
Description of Work: I had them help us pack up and move the heavy stuff. They moved mostly furniture and the hot tub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Peter B.
02/2012
5.0
moving companies
 + -1 more
Excellent service! They arrived promptly. Two men were very friendly. Each piece of furniture was carefully wrapped in padding as if it were being moved across the country. They took extra care to properly handle a 50-inch plasma TV. Once at the new location, they also made sure all furniture was in its proper place. This was an emotional move for my parents, leaving a house for assisted living, and the movers helped make it a smooth, happy transition. The initial process was easy. They emailed a form for me to complete with the number and types of things to be moved. The form already has a wide range of furniture types listed, so filling it out and getting the initial estimate was also easy.
Description of Work: Moved furniture from a home to a studio apartment-sized room at an assisted living center about 15 miles away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
Brian T.
02/2012
5.0
moving companies
 + -1 more
They are an excellent company. They communicated well with me and the price was good.
Description of Work: I used them when I moved to a new home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
David H.
02/2012
4.0
moving companies
 + -1 more
It did seem rather expensive for a local move. They did well. The people were nice. We tried to use them again at a later date, but found it very difficult to get a hold of anyone and ended up not using them again out of our frustration with their responsiveness.
Description of Work: They moved us locally.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
cyndi D.
01/2012
5.0
moving companies
 + -1 more
It was a fantastic experience!! I had been burned in the past and this service renewed my faith in moving companies. They were friendly and helpful. They were so energized I expected to see a pink bunny somewhere. Everything I had was treated with care and respect. They even helped me "arrange" the livingroom and unpack some of the boxes! What a great team!!!
Description of Work: Moved items from my two bedroom apartment to my newly constructed home.
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Service Categories
Moving Companies,
Piano Movers,
Storage,
Home and Garage Organization
FAQ
GENTLE GIANT MOVING & STORAGE - CHARLOTTE is currently rated 4.8 overall out of 5.
Sunday: 8:00 AM - 12:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 1:00 PM
GENTLE GIANT MOVING & STORAGE - CHARLOTTE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, GENTLE GIANT MOVING & STORAGE - CHARLOTTE does not offer a senior discount.
No, GENTLE GIANT MOVING & STORAGE - CHARLOTTE does not offer emergency services.
Yes, GENTLE GIANT MOVING & STORAGE - CHARLOTTE offers warranties.
GENTLE GIANT MOVING & STORAGE - CHARLOTTE offers the following services: Moving Services (local, long distance and international), Packing, Office & Piano Moving & Storage Facilities.