GANTT APPLIANCE SERVICE INC

Punctual and reliable!

Repair was done quickly.

unknown

THEY DID A GREAT JOB FOR ME. LOOKED AT REFRIGERATOR AND DRYER AND HELPED ME TO UNDERSTAND THE HOSES BEING REPLACED. VERY PLEASANT AND LESS EXPENSIVE THAN THE NOT SO NICE GUY I HAD IN BEFORE.

TECHNICIAN WAS PROMPT, POLITE, CALLED TO GIVE ME 30 MINUTES NOTICE BEFORE HE CAME TO MY HOME. HE IDENTIFIED MY PROBLEM IMMEDIATELY, REPAIRED IT, AND WAS ON THE ROAD IN ABOUT 30 MINUTES. VERY GOOD EXPERIENCE. $80/HOUR WAS THE RATE FOR LABOR, WHICH I THINK IS REASONABLE FOR AN APPLIANCE TECHNICIAN.

SHERRY AND LINDSAY, IN THE OFFICE, WERE VERY HELPFUL, AND POLITE, AND VERY ACCOMMODATING. SERVICE MAN WAS OUT THE NEXT DAY TO REPAIR THE DRYER.

CALLED BEFORE COMING AS I REQUESTED AND ARRIVED RIGHT ON TIME. WORKED QUICKLY AND FIXED THE DRYER FOR ME. VERY PLEASED.

I JUST CAN'T SAY ENOUGH NICE THINGS ABOUT THIS COMPANY. ALBERT ARRIVED ON TIME AND CALLED IN ADVANCE. HE TOLD US IMMEDIATELY THAT A IF CERTAIN PART WAS BROKEN THE OVEN WAS NOT WORTH SAVING (LUCKY FOR US IT WASN'T). SPENT TWO FULL HOURS WORKING ON OVENS - EVEN HAD TO REMOVE THEM FROM WALL. WHEN HE COULDN'T FIND A PART HE WENT BACK TO HIS SHOP AND RETURNED TO REPLACE IT. HE GAVE US ONE PART FREE! HOW OFTEN DO YOU HEAR OF THAT? REPLACING THIS DUAL OVEN SET-UP WOULD COST AT LEAST $1500 FOR THE CHEAPEST MODEL. FOR ALL THE WORK INVOLVED $254 IS AN ABSOLUTE BARGAIN.

CALLED AND ARRIVED ON TIME. WORKED QUICKLY, HAD THE CORRECT PARTS, CLEANED UP.

YOU WILL GET AN ANSWERING MACHINE SERVICE, BUT THEY ARE PROMPT ABOUT RETURNING THE CALL. ALSO, GANTT SERVICES STACKED WASHER/DRYER UNITS AND NOT ALL SERVICES DO. JEREMY FRANK, THE YOUNG REPAIRMAN, LISTENED TO MY PROBLEM AND INSPECTED THE MACHINE. HE TOLD ME THAT IT NEEDED A WATER PUMP AND SOME CLAMPS. THE ESTIMATE TO FIX IT WAS ABOUT WHAT I THOUGHT IT WOULD BE. FRANK HAD ALL THE EQUIPMENT NEEDED IN THE REPAIR TRUCK. FRANK WAS POLITE AND EFFICIENT. THE PARTS ARE GUARANTEED FOR A YEAR AND THE WORK DONE IS GUARANTEED FOR 30 DAYS. THAT WAS MY FAVORITE PART OF THE SERVICE.

THEY WERE VERY PROMPT AND COURTEOUS. IT TURNED OUT TO BE A LOOSE WIRE, REPLACED SOME OLD TUBING AND CLEANED THE APPLIANCE. HE WAS VERY KIND AND EXPLAINED EVERYTHING. HE WAS VERY PROFESSIONAL.

HAD TO ORDER PART SO A SECOND VISIT WAS REQUIRED. CHARGED $75 FOR SERVICE CALL PLUS $25 LABOR. ASKO IS A HIGH END MACHINE SO I WOULDN'T EXPECT SERVICE MAN TO CARRY A UNIQUE MOTOR ON THE TRUCK. THE SERVICE MAN RETURN CALL WAS AT 6:30 ON A FRIDAY NIGHT BEFORE A LONG HOLIDAY WEEKEND. THIS WAS IMPRESSIVE AND VERY MUCH APPRECIATED. IN ADDITION HE MADE ONE OR MORE ADJUSTMENTS SO THAT THE MACHINE RUNS QUIETER THAN IT EVER HAS. (SPECIAL KUDOS FROM MY WIFE.)

HE WAS CONSCIENTIOUS OF COST OF REPAIR AND FUTURE COSTS. GOOD WORK.

IT DID WORK. I COULDN''T BE MORE PLEASED.

THEY WERE EXTREMELY QUICK, PROFESSIONAL, AND THE PRICE SEEMED RIGHT! IT WAS A VERY, VERY OLD STOVE-TOP AND THEY WERE WILLING TO COME IN AND TAKE ON THE JOB AND THEY HANDLED IT JUST FINE!

ONLY CHARGED FOR ONE SERVICE CALL EVEN THOUGH THEY CAME MORE THAN ONE TIME. THEY HAVE ALSO HAD A WASHER REPAIRED TOO. VERY GOOD WORK!!! EXCELLENT!

THEY WERE ON TIME AND DID A GREAT JOB. THEY ARE ALSO VERY REASONABLE. IT WAS A VERY UNUSUAL PART AND HE FOUND A LESS EXPENSIVE PART. HE REALLY BENT OVER BACKWARDS FOR ME. THEY REALLY WERE FLEXIBLE IN WORKING WITH ME. I JUST FOUND THEM TO BE EXCEPTIONAL. WOULD ABSOLUTELY USE THEM AGAIN. BEFORE I JOINED ANGIES LIST, I CALLED THEM FOR REFERENCES.

HE WAS VERY POLITE AND CAME ON SATURDAY.

THEY WERE ON TIME, RESPONSIVE AND EFFICIENT. CLEAN AND GOOD COMMUNICATORS.

THEY REALLY WENT OUT OF THEIR WAY. EVEN THOUGH THEIR SCHEDULE WAS FULL, THEY CAME THE NEXT MORNING AND DID A TEMPORARY REPAIR ON REFRIGERATOR, THEN DELIVERED THE NEW ONE WHEN THE CO. WHERE WE BOUGHT IT WOULD NOT EVEN DELIVER IT.

WORKED ON OUR 25 YR/OLD TRASHMASHER, WHICH WE THOUGHT HAD DIED. WERE HAPPILY SURPRISED WHEN GANTT MADE A CALL W/IN 24 HRS. CHARGED $48 PLUS $6 FOR NEW BUTTON AND SAVED US FROM SPENDING $400 FOR A NEW UNIT. REPAIRMAN WAS COURTEOUS, CLEAN, AND HELPFUL.

MEMBER REPORTS DIFFICULTY IN DIAGNOSING THE PROBLEM, WEREN'T PREPARED WITH PARTS. "WOULD HAVE APPRECIATED BETTER COMMUNICATION ABOUT THE COST."

REPAIRED MY WASHING MACHINE. PROPMT AND NICE. INCREDIBLE, THEY ACTUALLY CALLED TO CONFIRM APPOINTMENT AND PROBLEM SO THAT HE WOULD BRING THE RIGHT PARTS. WAS GREAT WITH MY 4 YR OLD SON,LET HIM HELP OUT, HOLD TOOLS AND PARTS FOR HIM, I LOVED THAT.

THEY CAME OUT AND DID A REPAIR ON MY OVEN. THEY WERE ON TIME, AND VERY COOPERATIVE.

SERVICE CALL ON WASHING MACHINE. THE SERVICEMAN WAS FRIENDLY AND COURTEOUS.