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Frady Tree Care

Tree Service, Landscaping, Mulch and Topsoil,

About us

Certified Arborists, 3rd generation experience, professional, personalized service, top quality workmanship with excellent clean-up.

Business highlights

61 years of trusted experience
Emergency Services Offered

Services we offer

Tree removal, tree pruning, stump removal, hazardous removal, tree and shrub fertilization, disease and plant pest control, tree appraisals

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7207 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
3%
2
1%
1
7%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.8
responsiveness
4.5
punctuality
4.8
Showing 76-100 of 207 reviews

LINDA S.
03/2013
5.0
tree service
  + -1 more
Group arrived right on time and did all the work requested and then recommended additional work that they felt was needed, given the overgrowth of trees. We were very happy with the results. They recommended the correct way to prune the crepe myrtles, which had been mis-pruned the previous year.
Description of Work: Pruned holly trees near house, maples, crepe myrtles river birch

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Anne P.
03/2013
5.0
tree service
  + -1 more
Overall, I would recommend the service to anyone who had to have tree service. They were both professional and through in the performance of the service I required.
Description of Work: I purchased the service from Angie's List. I am unsure of the approximate dates but the service was professional and efficient. Unfortunately, I work during the day and they performed the service requested and cleaned up upon completion of the service. I had to trust them to come on my property when I was not thereand they were very through ( per my neighbor's observance) of their performance and did not encrouch upon any areas that was not agreed upon. I would definately use this service except they are too far away from where I live. I was very pleased with the overall performance of the service.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Carrie L.
03/2013
5.0
tree service
  + -1 more
It took several weeks to get the initial appointment set up, and Stewart Roberts then came out to inspect all the work I wanted to consider. He was very honest, told me that some of the trees that I wanted to trim etc. really didn't need it. All in all, out of my entire large yard, he agreed on 6 trees to trim/shape, and recommended removal of one tree that had grown in a strange spot, underneath several taller trees. Booking the actual work took several more weeks due to rainy weather, but Stewart kept me informed. All the work was done in several hours on a single day. I would definitely recommend Frady Tree Care to others.
Description of Work: I purchased an offer to purchase $400 worth of tree services for $200, and then I paid an additional $600, so total $800. For this amount, Frady Tree Care trimmed and shaped 5 trees and cut down one tree. Each tree looks great, and the men cleaned up all the debris after the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$800

Ginny N.
03/2013
5.0
tree service
  + -1 more
The entire Frady Tree Care staff was extemely knowledgeable and very professional in doing their job. They truly care about and understand the maintenance of trees. I would hire them again. The only negative was that their BiG DEAL coupon orders were backed up and it took longer than expected to complete the job. They were, however, always responsive to my calls. The stump grinder staff took extra care to avoid damaging flowers in my garden. Thanks guys, great job by everyone.
Description of Work: Trimmed elm tree, removed holly tree and ground stump, trimmed dogwood tree, cleaned up damage done to crepe myrtle trees by my own previous trimming.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0

Yes, I recommend this pro
$200

Chad N.
03/2013
5.0
tree service
  + -1 more
The are very good. They did a fantastic job. They came out and looked at everything, they quoted it out and we had discussions and planned. Then they came back with people and performed the work I requested. I was satisfied with their work.
Description of Work: We used the "Big Deal" for $400 worth of tree removal for $199 by Frady Tree Care. Then I had them do some other work as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

ELIZABETH B.
02/2013
5.0
tree service
  + -1 more
I was very pleased with the work done by Frady Tree Care. The Big Deal was for one hour of tree work and they did more than that. I paid extra for that, but I expected to pay extra for the extra work. I had no complaints. They did exactly what I wanted done. They were prompt. They left everything cleaned up. The manager of that group seemed very knowledgeable about what he told me about different trees and how to do things. I was pleased. The workers that came out were great. There were no problems at all. Because I had the Angie's Big Deal, it was a very good price.
Description of Work: We had some trees taken care of.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Patricia P N.
02/2013
5.0
tree service
  + -1 more
Several trimmers worked under the direction of the head man. They worked efficiently and our grounds were picked up.
Description of Work: Excellent service. Great expertise and I felt comfort that they would not butcher my trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Delores R.
02/2013
5.0
tree service
  + -1 more
They came on time, did a good job, and I would recommend them.
Description of Work: I bought a Big Deal from them for $400 worth of tree services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Martha T.
02/2013
5.0
tree service
  + -1 more
The crew showed up on time and in looking at the job, observed further work that needed to be done, including taking down a larger tree furrher from the driveway (we hadn't noticed it was rotted at the root and it was threatening our cars.) The work itself was dangerous and tricky, and the day was extremely cold and windy. The crew (four men and a bucket truck) were professional, careful, and did an excellent job. They cleaned up the area before leaving. We were so glad they found the additional tree because that night we had a big wind storm and could easily imagine the dead tree falling onto our drive.
Description of Work: Three trees taken down and another trimmed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,700

A. L. C. M.
02/2013
4.0
tree service
  + -1 more
It was very difficult scheduling with them, and once I made contact it was a couple of months before they were able to come. Once they did get here they did a good job. I am pleased. The gentleman that I spoke with was polite and professional. I would use them again.
Description of Work: They cut down two trees and trimmed two others.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

George P.
01/2013
4.0
tree service
  + -1 more
Work was great but they are busy and scheduling was a challenge!
Description of Work: crown clean and elevate 4 trees

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$600

Howard S.
01/2013
5.0
tree service
  + -1 more
Stewart Roberts gave estimate for the pruning of two Willow Oaks in the front yard. He was very knowledgeable and I was pleased with the price. Due to a heavy workload, the job was scheduled several weeks out. When the job was performed, Kelly Frady came out to get the Crew started. I was very pleased with their service and plan to use them the future.
Description of Work: Purchased Angie's List BigDeal for Tree Service
Rating CategoryRating out of 5
Yes, I recommend this pro
$600

Mary M.
01/2013
1.0
tree service
  + -1 more
I purchased a special deal on Angie's List for tree service, I paid $199 for $400 worth of service. After making the purchase I called the phone number listed to schedule an appointment for them to come to give me an estimate. I was told they were backlogged and they would get back to me to schedule the appointment. Three months later I still had not heard from them despite trying to contact them twice at two different phone numbers. I called Angie's List and requested a refund. There was no problem getting the refund, the transaction was quick and timely.
Description of Work: Proposed tree removal
Rating CategoryRating out of 5

Tamra P.
01/2013
5.0
tree service
  + -1 more
It turned out fine, and they were very professional. It had started raining while they were cutting the tree down, and they had left truck divots in my yard but he did put grass seed and straw down.
Description of Work: I purchased a big deal for tree service.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0

Yes, I recommend this pro
$199

Dorothy E.
01/2013
5.0
tree service
  + -1 more
They did a good job and really seemed to know what they were doing. They also cleaned up after themselves very well.
Description of Work: They took down one tree and pruned a number of other Live Oak and pine trees.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Susan Y.
12/2012
4.0
tree service
  + -1 more
Initial response went well. They were professional and knowledgeable.
Description of Work: The initial apopointment to evaluate the work to be done was handled very professionally and it was obvious during our conversation that Kelly knew what he was talking about and had alot of experience. I found out that he is a 3rd generation tree trimmer. Originally I sent emails to set up an appontment and did not receive a reply but once Angie's list notified Frady tree they responded rapidly. The work has not yet been done but I am confident that it will be done well and that they will haul away the wood and debris as I do not have a fireplace to make use of the wood. I was satisfied with the amount of work that the coupon would cover. Kelly of Frady Tree did find a partially dead and dying scrub pine tree that needs to be cut down and ground that will be over the amount of the coupon but I felt that the price quoted was reasonable and I appreciated Kelly's knowledge as the tree is close enough to my house and the roadway as to cause damage or harm.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$199

Arene C.
12/2012
5.0
tree service
  + -1 more
Thanks for your professionalism and getting it done right the first time!!!
Description of Work: Wonderful, Wonderful, WONDERFUL!!! Love Kelly!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Dennis Z.
12/2012
5.0
tree service
  + -1 more
They came out and cut down 4 trees. Since they were so fast, they cut the wood into fireplace links. Then helped clean up the mess from cutting trees. I never seen 4 guys work so hard as they did.
Description of Work: Great company and they did just what we needed done. FAST and cleaned up all the mess from cutting down several trees. I would use them again and recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Susan K.
12/2012
5.0
tree service
  + -1 more
An amazing day and a thrilling event to watch. Almost all of the neighbors made some excuse to mosey by to see what was going on at our place. Frady & Co were very professional and observed all safety requirements - lumberjacking is a dangerous job. They chipped out all the debris and repaired our fence, once they removed the crane. Everything was cleaned up perfectly at the end. See pix.
Description of Work: We initially took advantage of one of the Big Deals for $400 dollars worth of service for $199: and had a lot of pruning of some very old and overgrown bushes done in March of 2012. At that time, Mr. Frady recommended that some of the large, old trees in the yard be removed because they were beginning to die from the top and might drop large branches or fall in a severe storm. Sure enough, one of them dropped half its crown and missed the deck by inches during a thunderstorm in August! We called Frady right away for an estimate on removal and replanting of some younger trees. The removal happened in September: 3 oaks, sectioned and completely removed (they needed to remove a part of our fence to get a crane into the yard to handle the heavy trunk sections), plus full clean-up and fence repair. We are now awaiting the replacement trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$8,000

SHEILA D.
12/2012
5.0
tree service
  + -1 more
I had excellent service! I learned about maintaining a tree, like an ornamental cherry, by trimming the crown. The crepe myrtles were thinned and no "crepe murder" where the top of the crepe myrtle is cut off. I have some large cypress that were growing over the public sidewalk and was given great advice on how to trim the cypress back. The team is very knowledgeable and extremely professional!
Description of Work: I have an ornamental cherry tree in my front yard that I wanted to have trimmed. I also have two crepe myrtles that I wanted to know how trim.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Emily S.
12/2012
5.0
tree service
  + -1 more
They came with a very efficient team and took down the two trees within an hour, cleaned up well and were gone. If you are looking for a clean, fast, efficient team, this company may be a good choice for you. I think you could find a better deal but then again, sometimes you get what you pay for, especially tree work. We have had trees taken down before and this was definitely the most efficient team I had ever seen. I would recommend them for just what we had done, a few trees, without disrupting your yard and landscaping, and leaving everything just as it was...minus the trees.
Description of Work: They took down two trees and ground the stumps. I felt their prices were a bit steep but we went with them due to an Angies List coupon deal. They were backed up due to the large response to the coupon and therefore it took a while before they could get to our job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$800

Chris M.
12/2012
4.0
tree service
  + -1 more
I purchased the Angie's List BIG DEAL for this vendor. I have not been able to have the service completed yet. I admit, that I was not the most persistent in trying to get in touch with them, but it did take about 4-5 phone calls over about 4 weeks just to get them to come out and give me and estimate. I di remember I first called on election day, but finally got to talk with someone about scheduling. I thought they were going to come out one week, but actually came the following Monday. According to my phone records, the last I heard from them was December 10, 2012. At that point they were apparently in my backyard to complete a price estimate for cutting down three trees. We were able to discuss which trees I was talking about by their locations in the yard. I thought it was completely understandable (as one tree was described as in the middle of yard with a bird feeder attached). At the conclusion of the conversation, the man said that he would give send me an estimate to my email and confirmed my email address. It is now December 21, 2012 and I have still not received an estimate or contact from the company. I wanted to wait for the service to be completed to do this review, but I am not sure that I am ever going to receive any service. I would be more than happy to change this review if they actually come back and do some work and complete the job in an efficient and clean manner. UPDATE- They finally sent me the estimate. I was happy with it and go the work done. However, they rushed me on the scheduling of the work getting it done sooner than I really wanted. However, they did do a great job once onsite. They also worked with me on a payment plan as just at the time of service, I had some unscheduled medical work come up.
Description of Work: Cut down and chopped up 3 trees as part of BIG DEAL purchase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$1,100

howard S.
12/2012
4.0
tree service
  + -1 more
The gentlement from FRADY Tree Care came by and inspected our 5 tress. Seem professional and knowledgable Gave an aprrisal of the tress current condition.Recommended a scope of work to be done and a estimate of the additional cost. So far please with work. I will update after the actual work to the tress is complted in Jan 13. So he actual work on the trees will be done in Jan 13 ad will update.
Description of Work: The gentlement from FRADY Tree Care came by and inspected our 5 tress. Seem professional and knowledgable Gave an aprrisal of the tress current condition.Recommended a scope of work to be done and a estimate of the additional cost. So far please with work. I will update after the actual work to the tress is complted in Jan 13

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Janice S.
12/2012
5.0
tree service
  + -1 more
They were very nice, provided good suggestions and were professional. He provided a detailed estimate but I was able to find someone to do the work significantly cheaper.
Description of Work: I purchased a Big Deal for $400 worth of tree service.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike P.
12/2012
1.0
tree service
  + -1 more
I emailed Frady Tree Service (kelly@fradytreecare.com) on 10/23/2012 asking for an estimate to remove a tree in our backyard. It is now 12/17/2012 and I never got a response.
Description of Work: No response so no work was done.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Frady Tree Care
Customer, my name is Stewart Roberts. I am the General Manager for Frady Tree Care. First of all, I would like to sincerely apologize for the lack of follow up to your tree care needs. We were ini-dated with a large response of Big Deal customers from this last promotion with Angie's List and are working diligently to respond to every customer. Our goal is receive 100% customer satisfaction from each and every customer; however, we know that there are going to be times that we miss the mark and MUST address customer concerns. I learned about your review today through our new account representative from Angie's List. I am reaching out to you to try and make things right for your tree removal. We have added my contact information along with Kelly Frady's so that faster and more responsive measures are taken. We just received a great service award from Angie's List and are extremely proud of our accomplishments. However, as I stated before, we want 100% customer satisfaction. Would you please contact me at 704-644-2516 or stewart@fradytreecare.com to discuss your tree removal project. Thank you for your review and the opportunity to rectify your feedback. Stewart Roberts General Manager and ISA Certified Arborist Frady Tree Care 704-644-2516 stewart@fradytreecare.com

Contact information

8640 University City Blvd Ste A3-241, Charlotte, NC 28213

http://fradytreecare.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Trade License Number
SO-4323A
Trade License Locale
International
Trade License Authority
International Society of Arboriculture
Trade License Expiration
06/30/2018
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service,
Landscaping,
Mulch and Topsoil,
Lawn and Yard Work

FAQ

Frady Tree Care is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Frady Tree Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Frady Tree Care offers free project estimates.
No, Frady Tree Care does not offer eco-friendly accreditations.
Yes, Frady Tree Care offers a 10% senior discount.
Yes, Frady Tree Care offers emergency services.
No, Frady Tree Care does not offer warranties.
Frady Tree Care offers the following services: Tree removal, tree pruning, stump removal, hazardous removal, tree and shrub fertilization, disease and plant pest control, tree appraisals

Contact information

8640 University City Blvd Ste A3-241, Charlotte, NC 28213

http://fradytreecare.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM