Excel Cleaning Service

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

We are a detailed driven cleaning service that strives to satisfy our customers! We have been servicing the area since February 2007. We have an A rating with the BBB. We currently have 6 employees and continuing to grow. With our service we have a satisfaction gauratee clause that we will always stick to!

Business highlights

19 years of trusted experience
Black Owned & Operated
Minority Owned & Operated
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

General House hold cleaning, windows, Move In & Out, laundry & ironing service, carpet cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.5478 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
15%
3
5%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.6
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 426-450 of 478 reviews

Steve V.
07/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Excellent crew. Great thoroughness. Very pleased.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$149

Paula B.
07/2014
5.0
house cleaning
  + -1 more
She was very satisfied.
Description of Work: I purchased the Big Deal for my daughter. Two cleaners cleaned for four hours.
Rating CategoryRating out of 5
Yes, I recommend this pro

STAN F.
07/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: I purchased a Big Deal "deep cleaning" special for a house I was going to rent out. An after-hours appointment fell through one day, but when the two cleaners arrived on the revised date they worked hard and did a very nice job. Candace, the owner, was very professional to deal with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$149

Nell V.
07/2014
2.0
house cleaning
  + -1 more
unknown
Description of Work: started out ok but got worse . did not vacuum properly, left paper bits on carpet. one person was 30 mins late and did not make up the time. i will never use this co. again.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$149

Paige G.
07/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: I purchased a Big Deal for eight hours of deep housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

brian B.
07/2014
4.0
house cleaning
  + -1 more
pretty good
Description of Work: clean house

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

LINDA S.
07/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: A husband and wife team arrived at 8 AM sharp. I showed them the house and they got right to work cleaning. They even offered to clean an area that I never include in a house cleaning since is is high and without railings... I did not have them clean that area, but appreciated the offer to do so. The total cleaning area was about 3800 sq ft. They dusted, washed floors, did around door frames, picture frames and the usual things cleaners do. They were very thorough, worked quickly and were very pleasant to have in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

JUDITH Z.
07/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: I really enjoyed the couple that was here doing the work I needed done. I have fibro myalgia and cannot do heavy work without tremendous pain for days. |I had them clean and wax my kitchen and two bathroom floors and clean all the blinds in the house. There are blinds on all my windows and also the in the sunroom and on the sunroom french doors. |I was very pleased with the work and how wonderful it felt to walk on the cleaned floors. |I will use them again for this type of heavy work that I need done. | |Thank you! |Judy Zarlenga

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher F.
07/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: Good- new person in training and a little slow .... But very communicative and professional.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Elizabeth C.
07/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: I have 4 cats and cat hair everywhere!!! Candice and her team did a great job doing the deep cleaning that my house needed. Thanks Candice!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Excel Cleaning Service
Thanks [member name removed]!

shea G.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Outstanding job!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mitchell G.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: They did very well. I had not had the house professionally cleaned in many months so there was so much to do. They did do all but 2 rooms in the time period allotted . I'd have Excel back any time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

James H.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: They not only cleaned things I knew needed cleaning but also things I had not even noticed! Very thorough and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Rich D.
06/2014
5.0
house cleaning
  + -1 more
Great!
Description of Work: Spring Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Timisha M.
06/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned fridge, bathrooms and floors throughout the house. For the price and responsiveness I would use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Tracy Y.
06/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: They did a good job on the rooms they completed which were about seven rooms. |The owner Candice is the best, just make sure she is working the job, she far out performs the other cleaner.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$127

David C.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned complete interior home and did a very good job. Very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Christine S.
06/2014
3.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned inside home. It was a general cleaning and I would not call it deep. There were some areas undone (baseboards/cobwebs) however the most distressing part was the staff reeked of cigarette smoke. I quit 4 years ago and have a new baby. That was not very acceptable to me.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$150

Tim D.
06/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: Clean house
Rating CategoryRating out of 5
Yes, I recommend this pro

Jared E.
06/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

william W.
05/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: The initial 2 cleaners did very little in 4 hours. To complete the job initially paid for the owner came with another resource and completed the job for another $120.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
3.0

$149

JACQUELYN M.
05/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Deep clean house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Terry M.
05/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Gladys C.
05/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: They were very pleasant, easy to work with but couldn't finish the job that day. |We needed to reschedule a second visit.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

sharon R.
05/2014
5.0
house cleaning
  + -1 more
.
Description of Work: This is the second time I have used this service and they did an excellent job as expected. Very thorough, efficient and pleasant to employ. Will use them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Contact information

6624 Hawksnest Dr, Charlotte, NC 28269

http://xcelcleaningservice.com/

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:00 PM
Tuesday:
8:30 AM - 4:00 PM
Wednesday:
8:30 AM - 4:00 PM
Thursday:
8:30 AM - 4:00 PM
Friday:
8:30 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Carpet Cleaning,
Home and Garage Organization

FAQ

Excel Cleaning Service is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 4:00 PM

Tuesday: 8:30 AM - 4:00 PM

Wednesday: 8:30 AM - 4:00 PM

Thursday: 8:30 AM - 4:00 PM

Friday: 8:30 AM - 4:00 PM

Saturday: Closed

Excel Cleaning Service accepts the following forms of payment: Check,Financing Available,MasterCard,PayPal,Visa
Yes, Excel Cleaning Service offers free project estimates.
No, Excel Cleaning Service does not offer eco-friendly accreditations.
No, Excel Cleaning Service does not offer a senior discount.
Yes, Excel Cleaning Service offers emergency services.
Yes, Excel Cleaning Service offers warranties.
Excel Cleaning Service offers the following services: General House hold cleaning, windows, Move In & Out, laundry & ironing service, carpet cleaning

Contact information

6624 Hawksnest Dr, Charlotte, NC 28269

http://xcelcleaningservice.com/

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:00 PM
Tuesday:
8:30 AM - 4:00 PM
Wednesday:
8:30 AM - 4:00 PM
Thursday:
8:30 AM - 4:00 PM
Friday:
8:30 AM - 4:00 PM
Saturday:
Closed