Excel Cleaning Service

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

We are a detailed driven cleaning service that strives to satisfy our customers! We have been servicing the area since February 2007. We have an A rating with the BBB. We currently have 6 employees and continuing to grow. With our service we have a satisfaction gauratee clause that we will always stick to!

Business highlights

19 years of trusted experience
Black Owned & Operated
Minority Owned & Operated
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

General House hold cleaning, windows, Move In & Out, laundry & ironing service, carpet cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.5478 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
15%
3
5%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.6
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 301-325 of 478 reviews

marian S.
02/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: I was very happy with the house cleaning I received.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

carol K.
02/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia S.
01/2016
3.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Sarah K.
01/2016
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
$199

Donna M.
12/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro

Janine K.
12/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: They did an excellent deep cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robin P.
12/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$149

Candice S.
12/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Methodically worked through the house cleaning throughly it was an amazing job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jessica C.
12/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$149

Denise O.
11/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ELIZABETH B.
11/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: The date of service was 07/01/15 and the cost of service was $75.00.
Rating CategoryRating out of 5
Yes, I recommend this pro

Holli H.
11/2015
1.0
house cleaning
  + -1 more
They never did the job.
Description of Work: I called a couple of times to schedule a Dec cleaning. They were unable to schedule me at all. There was at least a three week window and perhaps more. I can't recall now. So I never got my house cleaned. Very unhappy.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0

$150

Response from Excel Cleaning Service
Hi [member name removed], I am glad we were able to get you scheduled.

David B.
11/2015
4.0
house cleaning
  + -1 more
OK
Description of Work: Inside cleaning

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$149

sharon R.
11/2015
5.0
house cleaning
  + -1 more
.
Description of Work: They did an excellent job, as always. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$149

Judith T.
10/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: They thoroughly cleaned my son's home 5 bedrooms 3 bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Paul F.
10/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Lori S.
10/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
1.0

Yes, I recommend this pro

Donna H.
10/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth R.
10/2015
2.0
house cleaning
  + -1 more
unknown
Description of Work: It was not a good experience and my floors needed to be redone. There were two women and one was pregnant. I had to move the cat box for them. THEN, the other screamed downstairs when my cat rubbed against her. Terrible experience.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$150

Leslie W.
10/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: Clean kitchen, bathrooms, dust and vacuum. One of the staff was pregnant and due any time . The other girl it was her first day. My thinking is - if your offering a promotion - you make an impression to get repeat business. They will not get repeat business with me. | |

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$149

WILLIAM & MARJORIE G.
10/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: When the work got started it went pretty well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

$180

Mary R.
10/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leisa H.
10/2015
1.0
house cleaning
  + -1 more
unknown
Description of Work: Failed to return my phone calls when I tried to schedule a cleaning time. Would get voicemails stating that they would call in the morning but call never came.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$150

Jack W.
10/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$149

X X.
09/2015
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

6624 Hawksnest Dr, Charlotte, NC 28269

http://xcelcleaningservice.com/

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:00 PM
Tuesday:
8:30 AM - 4:00 PM
Wednesday:
8:30 AM - 4:00 PM
Thursday:
8:30 AM - 4:00 PM
Friday:
8:30 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Carpet Cleaning,
Home and Garage Organization

FAQ

Excel Cleaning Service is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 4:00 PM

Tuesday: 8:30 AM - 4:00 PM

Wednesday: 8:30 AM - 4:00 PM

Thursday: 8:30 AM - 4:00 PM

Friday: 8:30 AM - 4:00 PM

Saturday: Closed

Excel Cleaning Service accepts the following forms of payment: Check,Financing Available,MasterCard,PayPal,Visa
Yes, Excel Cleaning Service offers free project estimates.
No, Excel Cleaning Service does not offer eco-friendly accreditations.
No, Excel Cleaning Service does not offer a senior discount.
Yes, Excel Cleaning Service offers emergency services.
Yes, Excel Cleaning Service offers warranties.
Excel Cleaning Service offers the following services: General House hold cleaning, windows, Move In & Out, laundry & ironing service, carpet cleaning

Contact information

6624 Hawksnest Dr, Charlotte, NC 28269

http://xcelcleaningservice.com/

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:00 PM
Tuesday:
8:30 AM - 4:00 PM
Wednesday:
8:30 AM - 4:00 PM
Thursday:
8:30 AM - 4:00 PM
Friday:
8:30 AM - 4:00 PM
Saturday:
Closed