E. R. Plumbing Services

Plumbing, Water Heaters, Drain Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

E.R. Services formally known as E.R Plumbing Services. The company has been in business since 1997 servicing the community and truly lives by the motto "Service Once, Client for Life". We offer 24/7 Plumbing Service in the Charlotte and surrounding areas. The owner and team are very active in the community through the WSOC Family Focus Program and Do Good With Dave initiatives. Call us now at (704) 846-5371 for 100% guarantee remarkable plumbing services. Don't forget to check out our reviews.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Tankless water heaters, residential plumbing repairs, drain cleaning, gas piping, water heater replacement & repairs, fixture & faucet repair & replacement, drain vision equipment, commercial installation & repairs.

Services we don't offer

Service or supply gas inserts (gas logs).

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8663 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.3
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 626-650 of 663 reviews

Brett B.
10/2012
4.0
plumbing
  + -1 more
Explained above
Description of Work: The tech was excellent and a super nice guy. My main complain was the cost. I had a pipe with a leak in it from the upstairs pipes behind the bathroom. I just thought the cost was outrageous. I know it is expensive to run trucks, etc, but this was over the top. The main reason given is because the guy had to cut a 2ft square hole in the ceiling so they called it a "demolition" charge. I could have easily cut that out for him myself had I known. I also had him replace the other pipe while he was up there which consisted of about 2 lengths of 6ft PEX. The actual replacement of pipes took about 30 minutes. The opening of the ceiling about the same. I just don't get how it could be $900. I think it is crazy how all these plumbers seem to have "job" pricing, which essentially enables them to jack up the rates for simple jobs. Be fair with people, have a minimum charge, but no reason to charge easily double or more than what it should have cost.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$900

Bob N.
04/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: Routine service on my waterheater
Rating CategoryRating out of 5
Yes, I recommend this pro

Bob N.
09/2011
5.0
plumbing
  + -1 more
I have used him before
Description of Work: new sink disposal redid undersink drains fixed shower temperature valve -- now works well to prevent burning in the shower

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$589

MARTIN D.
07/2011
4.0
plumbing
  + -1 more
See above
Description of Work: New faucet installed in kitchen. Faucet was provided. The installation took 40 minutes. Work was satisfactory. When the bill came, found out that the standard fee was $ 199.00 The surprise was the ADDITIONAL charge of $ 69.00 for "Dispatch" The $ 20.00 Angie's List discount softened the blow a little. Total charge $ 248.00 which seems high for 40 minutes work, even if you include travel time. (We live in the Providence Road area)

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248

Lou O.
03/2011
5.0
plumbing
  + -1 more
See service performed.
Description of Work: I called because I thought I might have a leak in my water supply from the city. They told me how to check it myself which was dead simple. They told me that is what they would do if they came out to check it for me. They could have charged me to come check it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda T.
07/2009
5.0
plumbing
  + -1 more
Excellent
Description of Work: Emergency Response Plumbing is the best! Left a message with answering service on Sun. evening and received a call at 7:00 a.m. Monday - plumber was at house by 8:00 a.m. Prompt, professional and able to fix problem. Also used Emergency Response about a year ago to replace a broken water main ... they did so without completely ruining my front lawn. Will definitely use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

GLYNN T.
10/2008
1.0
plumbing
  + -1 more
Do not use this plumbing service.
Description of Work: My basement hot water sprung a leak that was ruining my floor. After researching different plumbing services on Angie's List I contact this company. There is a minimum, about $100.00 service charge just to show up. I found a water heater on a home improvement store's website that met my needs for less than $600.00. I had planned to have this guy give me an estimate for a couple of other plumbing projects that I am planning. When the plumber showed up, I told about the water heater I found. He stated that they only install water heaters they supply. At that 100.00 away or go ahead with him. They had me over a barrel, wait longer and run the risk of further damage my floors or, eat at least $300 to $400 excessive costs. He also stated the heater had to be inspected. Implying that the city requires new waters be inspected. At that point the plumber had lied to me. He was at my house a total of 2 hours. I was ripped off and lied to. I do not recommend companies that charge excessively and misstate important issues. I will not use them again.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$1,200

Anthony D.
08/2008
5.0
drain cleaning
  + -1 more
Perfect!
Description of Work: Cleared slow drain in shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

JOEANN C.
08/2008
5.0
plumbing
  + -1 more
Great!
Description of Work: Tankless Water Heater Installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

ROBERT B.
12/2007
5.0
plumbing
  + -1 more
unknown
Description of Work: They installed the garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

DETRIECH H.
10/2007
5.0
plumbing
  + -1 more
Great.
Description of Work: Jim with E.R plumbing was very professional and didn't take up too much time. He very efficiently corrected the leak on my toilet without the need for any tools by making an adjustment which corrected the problem the leak. I was always afraid to call because of the upfront service fee and by the job fee but I am glad I called them and will call again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

10/2007
5.0
plumbing
  + -1 more
unknown
Description of Work: They did many repairs in our two bathrooms and kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Bob N.
08/2007
5.0
water heater repair
  + -1 more
Smoothly
Description of Work: Replace and relocate water heater with tankless style.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

TOM S.
06/2007
5.0
plumbing
  + -1 more
Very prompt and very good.
Description of Work: We have used them for our plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHRIS T.
03/2007
4.0
water heater repair
  + -1 more
Very well.
Description of Work: Replaced gas hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,085

DON W.
10/2006
5.0
plumbing
  + -1 more
Same as above.
Description of Work: Late Saturday (about 4:45 P.m.) I reached Emergency Response Plumbing by phone. They were here within an hour and had to replace my hot water heater. By the way the hot water heater was located under our home and a lot of work had to be done before they could get under the house. The had to remove the water first. They did a great job and worked for several hours. If I ever need a plumber again Emergency Response Plumbing will get a call from me. They did a wonderful job and were truly professionals at what they do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

CHRIS & MARION I.
10/2006
5.0
plumbing, drain cleaning
  + 0 more
Very well.
Description of Work: Toilet unclogged.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

MARK H.
09/2006
5.0
plumbing
  + -1 more
They did an outstanding job.
Description of Work: They replaced a valve in a toilet and replace a ice maker like.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$278

CATHERINE S.
05/2006
5.0
plumbing
  + -1 more
I'm a diamond club member.
Description of Work: They did some plumbing repairs and reinstalled a toilet after I had put some new tile in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Judy S.
04/2006
4.0
plumbing
  + -1 more
It was satisfactory.
Description of Work: Plumbing work.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MERLE H.
04/2006
5.0
plumbing
  + -1 more
unknown
Description of Work: Inspected the entire plumbing system and repaired a leaking toilet tank. I have used Parker Plumbing for the past four years, and have been impressed with the fine workmen the company sends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

BOBBY & LIZ C.
04/2006
5.0
plumbing
  + -1 more
Very good.
Description of Work: Drained gas Water heater and replaced anode. Also signed up for The Diamond club.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

WILLA M.
12/2005
1.0
gas logs
  + -1 more
BAD
Description of Work: I recently purchased a home where the starter on the gas logs is not working. They were very short with me on the phone and told me that they did not work on gas inserts. I mentioned one of the reports that I had read online and he just blew me off. Not a good first experience.

Rating CategoryRating out of 5
professionalism
1.0


ELISABETH & JACK W.
10/2005
4.0
gas logs
  + -1 more
unknown
Description of Work: I CALLED TO GET A QUOTE ON INSTALLATION OF GAS LOGS.

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
4.0


Anna M.
08/2005
5.0
plumbing
  + -1 more
unknown
Description of Work: ESTIMATE.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

11345 Allen Station Dr, Charlotte, NC 28227

https://www.erplumbing.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
L.20122
Trade License Locale
North Carolina
Trade License Authority
North Carolina: Plumbers
Trade License Expiration
12/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Excavating,
Gas Logs,
Sewer Cleaning,
Natural Gas Lines,
Wells and Pumps,
Garbage Collection,
Garage Doors,
Water & Smoke Damage

FAQ

E. R. Plumbing Services is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

E. R. Plumbing Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, E. R. Plumbing Services does not offer free project estimates.
Yes, E. R. Plumbing Services offers eco-friendly accreditations.
No, E. R. Plumbing Services does not offer a senior discount.
Yes, E. R. Plumbing Services offers emergency services.
Yes, E. R. Plumbing Services offers warranties.
E. R. Plumbing Services offers the following services: Tankless water heaters, residential plumbing repairs, drain cleaning, gas piping, water heater replacement & repairs, fixture & faucet repair & replacement, drain vision equipment, commercial installation & repairs.
Service or supply gas inserts (gas logs).

Contact information

11345 Allen Station Dr, Charlotte, NC 28227

https://www.erplumbing.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day