This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Business highlights
27 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Warranties
YesEmergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.8663 Reviews
Filter reviews by category
Showing 1-25 of 663 reviewsTeia M.
08/2024
plumbing
+ -1 moreAll went well. Hunter was very polite and professional.
Description of Work: Inspect for source of leak.
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Yes, I recommend this pro
$96
Maryellen L.
07/2024
plumbing
+ -1 moreTwo other plumbing companies gave me quotes to replace my tankless water heater. ER was the only company that took the time to figure out the problem. Then, to my amazement, ER's plumbing expert, Andy Harbin, repaired it! I haven't had hot water in weeks. Last night I took the best shower in my life. Everything worked perfectly.
Description of Work: I had very limited hot water, and other plumbing companies told me that I needed to replace my indoor, 17-year-old, gas, tankless water heater. Andy Harbin resolved all issues.
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Yes, I recommend this pro
Shawn A.
06/2024
plumbing
+ -1 morei'm sure they would have done a fine job...if i would have hired them. i just did not care to be charged 85$ for an estimate. found other businesses that were more than happy to give a free diagnosis/estimate.
Description of Work: pipe leak in front yard near the water meter.
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Mary S.
03/2024
plumbing
+ -1 moreJeff was great. Dealt competently with complicated iaaues.
Description of Work: Faucets, toilets, basement leak
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Yes, I recommend this pro
$385
Tom S.
03/2024
plumbing
+ -1 moreIt went well. Kind, efficient service
Description of Work: Fish out earring that had dropped down drain.
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Yes, I recommend this pro
$225
Steve A.
12/2023
plumbing
+ -1 moreSteve and Jackson did an awesome job. On time, double and triple checked their work and went well beyond what normal plumbers would do. Highly recommended them and their company.
Description of Work: Replaced bathroom faucets and 3 outside spigots. Found my water pressure regulator was bad and replaced that as well.
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Yes, I recommend this pro
Christine D.
12/2023
plumbing
+ -1 moreExcellent experience. Noah H was knowledgeable, friendly, and Trustworthy. He thoroughly explained what needed to be replaced on the 10 yr old water heater and why. I expected to hear it needed to be replaced. Only a few items had to be replaced and the price even with the service fee was reasonable and much better than I expected. I highly recommend E R Plumbing, Noah H. and will use them again.
Description of Work: Water heater was leaking
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Yes, I recommend this pro
$250
Response from E. R. Plumbing Services
Veronica F.
12/2023
plumbing
+ -1 moreER Plumbing was prompt in scheduling initial visit and repair visit. The crew was very courteous and professional. They completed the repair expeditiously. They repaired and cleaned the area to its original state.
Description of Work: Outside water leak
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Yes, I recommend this pro
$3,500
Larry B.
11/2023
plumbing
+ -1 moreResponsive, efficient, friendly, cost effective.
Description of Work: Replace defective toilet shut off valve and toilet water supply line.
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Yes, I recommend this pro
$270
MARY FRANCES F.
10/2023
plumbing
+ -1 moreAppointment was easy to set up. The Customer Representative was attentive, friendly, and responsive. Steve Anderson delivered excellent plumbing service, and he really cared about doing a good job! Steve was friendly, professional, and easy to work with. A++ I would call ER Plumbing again!
Description of Work: Inside mechanisms of two commodes. Find and fix two leaks under sink. Also removed some sludge from the pipes under the sink.
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Yes, I recommend this pro
$701
ANDRE B.
10/2023
plumbing
+ -1 moreJeff came to fix our hot water recirculating problem and he completed the task efficiently, quietly, and in a very professional manner. I can heartly recommend E.R. Services as a first time user.
Description of Work: Correct hot water recirculating problem.
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Yes, I recommend this pro
$326
DIANE G.
10/2023
plumbing
+ -1 moreWe left a message for ER Plumbing Services on Sunday, and they called back promptly Monday morning. Garrett from ER was out here before noon and took care of all our plumbing needs superbly and thoroughly! We've used ER Plumbing in the past and will do so again.
Description of Work: We had a kitchen faucet whose handle was no longer working properly, an outdoor faucet that had failed completely, a jammed garbage disposal that we were unable to fix ourselves, plus a few other very minor items. Garrett installed a new outdoor faucet and associated piping, examined the kitchen faucet, and fixed the disposal. The kitchen faucet handle wasn't fixable (the internal parts were no longer functional), but Garrett sent us a link to a comparable faucet and a price quote for purchase/installation. He didn't charge us for a few minor tweaks (such as tightening a bathtub handle). Garrett answered questions and thoroughly explained what he was doing. We were very happy with the quick response and very professional work. It is not cheap (no plumbing is), but definitely worth it! Thanks Garrett!
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Yes, I recommend this pro
$572
Ronald T.
10/2023
plumbing
+ -1 moreThey replaced the disposal with a new unit but did not connect it to the dishwasher properly. The dishwasher is unable to drain. A follow-up call was required
Description of Work: Kitchen disposal was leaking and needed to be replaced
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Yes, I recommend this pro
$500
Bobbi K.
08/2023
plumbing
+ -1 moreER Plumbing is great! Everyone that shows up is pleasant and knowledgeable. Ben recently inspected our sump pump and serviced our tankless water heater that was installed by ER 2 years ago. Great job! Thanks!!!
Description of Work: Service and inspection
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Yes, I recommend this pro
$600
Response from E. R. Plumbing Services
Laura G.
07/2023
plumbing
+ -1 moreMy go-to plumbers! Super friendly, very helpful, explain things in an understandable way, and never try to price-gouge.
Description of Work: I needed them to help me identify a solution for our nonprofit organization’s mobile shower trailer to connect to a sewer drain. They came out and spent time helping us and ID-ing the easiest solutions.
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Yes, I recommend this pro
Response from E. R. Plumbing Services
Russell G.
05/2023
plumbing
+ -1 moreSincerely, these folks are terrific. Have used them multiple times and today's visit was in line with previous ones - Tricky was extremely helpful, courteous and professional. Highly recommended.
Description of Work: Shower work
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Yes, I recommend this pro
Response from E. R. Plumbing Services
Dorothy S.
03/2023
plumbing
+ -1 moreJeff found our problem after much work. He was very professional and honest about what we needed to do to correct the problem.
Description of Work: Putting a vent under a sink which had not been done correctly.
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Yes, I recommend this pro
Response from E. R. Plumbing Services
Marcia H.
02/2023
plumbing
+ -1 moreGarrett Helms and another E.R Plumbing Services crew arrived promptly , they were very cordial, they worked very efficient and professional. They provided me great information along the way as to what was going on and what were they doing and they cleaned up after themselves. Garrett Helms explained the entire project that was completed.
Description of Work: They made sure that the pipes were not clogged and they replaced the toilet.
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Yes, I recommend this pro
Ryan S.
01/2023
plumbing
+ -1 moreThe tech, Noah, was great--very professional, personable, and knowledgeable. He represents the company extremely well! I was also very impressed by E.R. Plumbing's staff that I spoke with, as well as with their automated reminder system. Seems like a well-organized company that I would use again and recommend to others.
Description of Work: Multiple sinks were backing up in our home.
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Yes, I recommend this pro
Matt G.
12/2022
plumbing
+ -1 moreThey were fantastic! We were in a bad way and they were the only ones that answered. Our technician was awesome. Very professional, quick, and knowledgeable. I couldn’t recommend them enough
Description of Work: Broken pipe. Fixed and repaired
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Yes, I recommend this pro
$600
Response from E. R. Plumbing Services
Robert D.
10/2022
excavators, drain cleaning
+ 0 moreWork done professionally. Plumber provided some tips as well.
Description of Work: Snake out a drain after several attempts with drano did not work
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Response from E. R. Plumbing Services
David W.
09/2022
excavators, plumbing
+ 0 moreGreat! Their employee, Taylor, explained the options and costs for each one. He answered all my questions.
Description of Work: Fixed leaking boiler valve
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Yes, I recommend this pro
$440
Response from E. R. Plumbing Services
Terry M.
09/2022
plumbing
+ -1 moreEverything went smoothly! Darryl explained what was going on at each step in the process. The water leak was fixed…quickly! We are very relieved and very grateful for Darryl’s fine work.
Description of Work: Water leak and stopped-up sink
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Yes, I recommend this pro
$800
Response from E. R. Plumbing Services
Belinda S.
08/2022
excavators, plumbing, water heater repair
+ 1 moreAbsolutely 100% professionally addressed by this company- 1 - Came out same day I called to give me an estimate 2 - Completed the service request with a new tank and hauled away the old one at the same time the estimate was provided 3 - Courteous and demonstrated outstanding communication from the office staff arranging appointment and informing me when they were on the way to the technician himself 4 - Most reasonably priced of the top 5 customer rated companies googled MOST UNUSAL AND GREATLY APPRECIATED - THIS QUALITY OF SERVICE FROM ANY COMPANY AT THIS PRESENT TIME
Description of Work: Replacement of hot water tank
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Yes, I recommend this pro
$2,650
Response from E. R. Plumbing Services
Kristen H.
08/2022
plumbing
+ -1 moreNick and John were terrific. I will use them again!
Description of Work: Look at potential leak
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Yes, I recommend this pro
$100
Contact information
11345 Allen Station Dr, Charlotte, NC 28227
https://www.erplumbing.com/Service hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
Bonded
Insured
Licensed*
Trade License Number
L.20122
Trade License Locale
North Carolina
Trade License Authority
North Carolina: Plumbers
Trade License Expiration
12/31/2025
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Excavating,
Gas Logs,
Sewer Cleaning,
Natural Gas Lines,
Wells and Pumps,
Garbage Collection,
Garage Doors,
Water & Smoke Damage
FAQ
E. R. Plumbing Services is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
E. R. Plumbing Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, E. R. Plumbing Services does not offer free project estimates.
Yes, E. R. Plumbing Services offers eco-friendly accreditations.
No, E. R. Plumbing Services does not offer a senior discount.
Yes, E. R. Plumbing Services offers emergency services.
Yes, E. R. Plumbing Services offers warranties.
E. R. Plumbing Services offers the following services: Tankless water heaters, residential plumbing repairs, drain cleaning, gas piping, water heater replacement & repairs, fixture & faucet repair & replacement, drain vision equipment, commercial installation & repairs.
Service or supply gas inserts (gas logs).
Contact information
11345 Allen Station Dr, Charlotte, NC 28227
https://www.erplumbing.com/Service hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day