This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
E.R. Services formally known as E.R Plumbing Services. The company has been in business since 1997 servicing the community and truly lives by the motto "Service Once, Client for Life". We offer 24/7 Plumbing Service in the Charlotte and surrounding areas. The owner and team are very active in the community through the WSOC Family Focus Program and Do Good With Dave initiatives. Call us now at (704) 846-5371 for 100% guarantee remarkable plumbing services. Don't forget to check out our reviews.
Business highlights
28 years of trusted experience
Emergency Services Offered
Services we offer
Tankless water heaters, residential plumbing repairs, drain cleaning, gas piping, water heater replacement & repairs, fixture & faucet repair & replacement, drain vision equipment, commercial installation & repairs.
We have searched for a good, reliable plumber for years and tried quite a few before finding E R a few years ago. We have used them for water heater replacement, water line repair, and most recently, replacing our main water line after our water bills shot out of sight. E R is not necessarily the least expensive, nor are the the highest, but they are extremely responsive, personable, professional and do quality work. I was very impressed when I submitted a request online on a Sunday, non emergency, and got a call back in a short time. That wasn't requested or needed, but very much appreciated. After they came out and determined the problem, I received a quote from Dave that night and prompt answers to questions via email. We've had the same plumber, Taylor, for most of our service and really like him. They did a quality job replacing my water line. U should have listened when they recommended replacing vs repair a few years ago and it would have save me some bucks. A few days after they left, I discovered my irrigation was off. The came back out the next day after I called and realized there was a connection problem and quickly rectified. I'm glad to have a trustworthy and reliable plumber and plan to continue using them in the future.
Description of Work: Main Water Line Replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,700
Stan G.
11/2020
5.0
plumbing
+ -1 more
Joe arrived promptly and immediately began to assess the damage and determine the cause of the leak. After asking several questions concerning our most recent water use, he inspected the lines in both bathroom. He came to the conclusion that the overflow drain in one of the tubs was clogged causing the leak. It was a rather simple fix as he cleaned out the clog and put on a new seal on the overflow drain. We were highly impressed with Joe’s professionalism but more importantly, his honesty. He could easily have told us he would need to cut into the drywall to find the leak, which would have resulted in a very costly repair. I will definitely be using ER Plumbing for my future plumbing needs and will specifically ask for Joe, if he’s available.
Description of Work: Repair water leak in garage ceiling
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from E. R. Plumbing Services
Thank you for your kind words. We are always happy to help!
Bernie W.
10/2020
5.0
plumbing
+ -1 more
The repairmen were prompt, polite, efficient and did a great job.
Description of Work: Install plastic sink trap in laundry room sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$266
Response from E. R. Plumbing Services
Thank you for the kind words! Please let us know if you need anything in the future!
Terry M.
09/2020
5.0
drain cleaning
+ -1 more
Everything went well. ER Plumbing installed a new pipe to alleviate a clog. They explained what they were doing each step of the way in terms I could understand. They also explained the cost involved in very clear terms. Special recognition to Taylor of ER Plumbing who did a great job!
Description of Work: Clean drain, install new pipe
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,550
Response from E. R. Plumbing Services
We are happy to hear that Taylor was able to help! Let us know if you need our services in the future!
Steven S.
09/2020
5.0
plumbing
+ -1 more
Ricky was punctual, knowledgeable with superior communication skills. E.R. Plumbing is a great company. AAA
Description of Work: Estimate of install, new kitchen sink
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from E. R. Plumbing Services
Thank you for your kind words, so glad Rickey got you guys taken care of.
T ROBERT AND JOAN W.
08/2020
5.0
plumbing
+ -1 more
Great! Service Tech found problem right away. Provided best and most cost effective solution to repair leak. J. Small was very courteous, professional and knowledgeable.
Description of Work: Finding water leak under my kitchen sink.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from E. R. Plumbing Services
So glad Joe was able to get you taken care of! Please let us know if you need anything in the future.
Christine G.
08/2020
5.0
plumbing
+ -1 more
Punctual and efficient. Anthony could not have been more thorough. Left the job site clean as well. Would definitely hire again.
Description of Work: Replacement of main water line from street to house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from E. R. Plumbing Services
We are so glad Anthony got you taken care of. Please don't hesitate to call us with any future plumbing needs.
Richard R.
08/2020
5.0
excavators, drain cleaning
+ 0 more
In and out in about 15 minutes. Will was fast, friendly and professional.
Description of Work: Outdoor spigot replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Response from E. R. Plumbing Services
Glad we could help with your service!! Just let us know if you need anything else.
Heidi M.
08/2020
5.0
water heater repair
+ -1 more
They came out within 2 or 3 hours of my phone call. They charged me exactly what they quoted me. The work was done quickly and efficiently. The price was just a little higher than some of their competitors, but they do have solid warranties on parts and labor.
Description of Work: New Water Heater
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Response from E. R. Plumbing Services
We were happy to help! Let us know if you need anything in the future!
Kara S.
08/2020
5.0
excavators, plumbing
+ 0 more
Great! Joe found and removed a tiny object that was causing the disposal to rattle. Took care of it in about 5 minutes and only charged me the service visit.
Description of Work: Garbage Disposal Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$84
Response from E. R. Plumbing Services
Thank you for the kind words! We appreciate your business!
Matthew G.
07/2020
5.0
plumbing, water heater repair
+ 0 more
Travis was very thorough and professional. He gave us sound advice that was thoughtful and informative, and his insight actually exceeded our expectations. Dispatch charge was transparent from the establishment of the appointment. With the attention we got, it was well worth the cost. We absolutely plan to use this company again in the future.
Description of Work: Plumbing consultation for new home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from E. R. Plumbing Services
Thank you for the kind words!
Ellen T.
07/2020
5.0
excavators, plumbing
+ 0 more
Great, very professional, explained everything and timely.
Description of Work: Had a leak through ceiling through a tub/shower upstairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Response from E. R. Plumbing Services
We appreciate your business!
Deborah M.
07/2020
5.0
excavators, plumbing
+ 0 more
A holiday time but they worked us in. All as promised — with call ahead, text/email introduction to tech; very efficient with the job and most courteous with the customer—heard our concerns, explained what needed to be done, tallied the bill, and did the work.
Description of Work: Toilet repair due to leak
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from E. R. Plumbing Services
Thank you for the kind words!
Tina B.
07/2020
5.0
excavators, plumbing
+ 0 more
Went great. Fast efficient and very pleasant techs.
Description of Work: Replacement of pex piping toppers for sick faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from E. R. Plumbing Services
We appreciate your business!
gaye H.
06/2020
5.0
excavators, drain cleaning
+ 0 more
It went well. It was fast and fixed the problem. Easy to schedule.
Description of Work: Cleaned main drain
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from E. R. Plumbing Services
We appreciate your positive feed back and were happy to be of service!
Joseph C.
06/2020
5.0
plumbing
+ -1 more
completed quickly and professionally
Description of Work: leaking faucet repair
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Response from E. R. Plumbing Services
Thank you for your kind words, we appreciate your business!
Samuel K.
06/2020
5.0
excavators, plumbing
+ 0 more
Mike E. did an excellent job. All round good guy, and welcome back.
Description of Work: rehab toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from E. R. Plumbing Services
Thank You [Member Name Removed]! We are so glad to hear Mike was able to get you taken care of.
Jan H.
06/2020
5.0
excavators, plumbing
+ 0 more
Excellent... it’s free and clear of obstruction! Will definitely be relying on Travis for any and all future plumbing requirements and highly recommend.
Description of Work: Unclog toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from E. R. Plumbing Services
We are so glad Travis got you taken care of. Please feel free to call us with any future plumbing needs.
Gini S.
04/2020
5.0
excavators, plumbing, water heater repair
+ 1 more
Anthony discussed various options with me and helped me to understand what the cost and benefit would be for each. He explained everything he was doing in detail. I felt very comfortable not only with the work he did, but also felt he was very trustworthy.
Description of Work: A new regulator had to be installed on my hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from E. R. Plumbing Services
We are so pleased that your recent service from Anthony was a great experience and we appreciate your business.
Richard S.
04/2020
5.0
plumbing
+ -1 more
inspect crawl space to determine possible leaking pipes
Description of Work: Perfect, as is their standard. Dave Parker, the owner, sent the Service Manager, Trinity, to inspect for leaking pipes. Trinity had and donned all the recommended PPE. Trinity spent almost and hour inspecting pipes, joins, valves, drain, etc., taking several dozen photographs in the process. He thoroughly debriefed me. Everything was determined to be in order. He had some suggestions on areas to caulk and things to look out for.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from E. R. Plumbing Services
We apperciate your business!
Joyce G.
04/2020
5.0
plumbing
+ -1 more
Great On time and very efficient Joe is such a nice guy & has done many Repairs & replacements for me over the Years and I trust him & E.R. plumbing for Their efficiency & fairness.
Description of Work: Replaced kitchen faucet & minor toilet repairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from E. R. Plumbing Services
Thank you so much for the kind words! We are so glad Joe was able to take care of you.
Russell G.
03/2020
5.0
plumbing
+ -1 more
Leonard was terrific - explained everything to me, was careful and clean about his work, professional all the way. Would definitely recommend.
Description of Work: Kitchen sink trap replaced
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from E. R. Plumbing Services
We are so glad that Leonard was able to help! We apperciate your business!
LeeAnn H.
03/2020
5.0
plumbing, sewer cleaning
+ 0 more
It went very well. ER was able to respond within hours to unclog sewer and scheduled a date to come back and repair and reroute the broken line. (My outdoor deck was expanded before I purchased the house and one of the studs cracked the line.) Repair went better than expected and I was impressed at the initial appointment. The ability to diagnose the problem paired with the courtesy, respect and professionalism were top notch. It was expensive but this was a big job and I didn't know what to expect as I didn't ask for other estimates. I didn't feel the need. Based on the initial appointment, I felt confident and had peace of mind that I was in good hands and I was not let down.
Description of Work: Unclogged Sewer line were there was a break. Second appointment was to repair/reroute the broken line.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,100
ANN C.
03/2020
5.0
plumbing, water heater repair
+ 0 more
Both technicians arrived on time, and were courteous, professional, knowledgeable and efficient.
Description of Work: Unclogging a slow drain; routine service for tankless water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Response from E. R. Plumbing Services
Thank you, we are glad we were able to service you. We appreciate you taking the time to let us know how we did.
Brent M.
03/2020
5.0
plumbing
+ -1 more
a slight problem with the washer blockage but fixed right away
Description of Work: replaced leaky faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from E. R. Plumbing Services
We are so glad to be able to help, we appreciate your buisness!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Excavating,
Gas Logs,
Sewer Cleaning,
Natural Gas Lines,
Wells and Pumps,
Garbage Collection,
Garage Doors,
Water & Smoke Damage
FAQ
E. R. Plumbing Services is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
E. R. Plumbing Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, E. R. Plumbing Services does not offer free project estimates.
Yes, E. R. Plumbing Services offers eco-friendly accreditations.
No, E. R. Plumbing Services does not offer a senior discount.
Yes, E. R. Plumbing Services offers emergency services.
Yes, E. R. Plumbing Services offers warranties.
E. R. Plumbing Services offers the following services: Tankless water heaters, residential plumbing repairs, drain cleaning, gas piping, water heater replacement & repairs, fixture & faucet repair & replacement, drain vision equipment, commercial installation & repairs.