This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
E.R. Services formally known as E.R Plumbing Services. The company has been in business since 1997 servicing the community and truly lives by the motto "Service Once, Client for Life". We offer 24/7 Plumbing Service in the Charlotte and surrounding areas. The owner and team are very active in the community through the WSOC Family Focus Program and Do Good With Dave initiatives. Call us now at (704) 846-5371 for 100% guarantee remarkable plumbing services. Don't forget to check out our reviews.
Business highlights
28 years of trusted experience
Emergency Services Offered
Services we offer
Tankless water heaters, residential plumbing repairs, drain cleaning, gas piping, water heater replacement & repairs, fixture & faucet repair & replacement, drain vision equipment, commercial installation & repairs.
ER fixed our Rheem water heater for free even though it was due to a faulty part and we were 6 months past the expiration of their labor warranty!
Description of Work: Water heater malfunction
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from E. R. Plumbing Services
We are glad we could help, thanks for your continued business!
Janet G.
01/2022
5.0
plumbing, drain cleaning
+ 0 more
Mr. Helms and his associate arrived on time . They were very professional and courteous. They inspected the drain that was clogged and determined what needed to be done. They worked very efficiently and cleaned the area up nicely. Thank you for your service, we appreciate you.
Description of Work: Unclog a drain in the upstairs bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from E. R. Plumbing Services
We are so glad that Garrett was able to help! Thank you for the kind words!
John G.
11/2021
5.0
excavators, plumbing
+ 0 more
Brennan and his team were great. They had to use a back hoe and were very careful not to tear up our yard. Very pleased.
Description of Work: Replace defective sewer line to street
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from E. R. Plumbing Services
We are so glad that our team was able to help! Thank you for the kind words!
Martin K.
09/2021
5.0
plumbing
+ -1 more
Anthony explained everything, took care of it and made sure he waited for no water issues. Caulked and finished. Great job, courteous and knowledgeable. Thank you.
Description of Work: water leak tub
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from E. R. Plumbing Services
We are happy to hear that Anthony was able to help! Please let us know if you need our services in the future!
MARCIO P.
08/2021
5.0
excavators, plumbing
+ 0 more
They came promptly on same day (a Sunday) and inspected the issue. As we had to shut off the water, they tried to accommodate the job for the next day and were able to. Upon arriving, we discussed again the job details and given that there could be potential for the solution to not work, the technicians listened again and were able to pinpoint the exact location of the leak and cut a small section on the driveway and there was the leak. They replaced the piece of the pipe that was slit and solved the problem quickly.
Description of Work: Driveway leak
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Response from E. R. Plumbing Services
We are so glad that our team was able to help! Thank you for the kind words!
Carl P.
08/2021
5.0
excavators, plumbing, drain cleaning
+ 1 more
EXCELLENT WORK! ...Anthony F. very thorough in fulfilling our requirements... Beyond Expectations.
Description of Work: refurbish 4-toilets, auger 1-toilet
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,150
Response from E. R. Plumbing Services
We are happy to hear that Anthony was able to help! Please let us know if you need our services in the future!
Terry M.
06/2021
5.0
plumbing
+ -1 more
Everything went well! The drains work very well and Jeff kept be informed throughout the service call.
Description of Work: Clogged drains and possible bathtub replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$284
Response from E. R. Plumbing Services
Thank you for the kind words. Please let us know if you ever need us in the future!
Sharon I.
04/2021
5.0
plumbing
+ -1 more
Garrett arrived on time and was attentive to resolving our issues with getting two toilets refurbished/replaced that were damaged by Lowes installation services technicians. He also evaluated the installation of the toilet that was installed. We have not had any work done yet. I will update after we have received the estimates and the projects have been completed.
Description of Work: Estimates on replacing toilets, faucets and garbage disposal and dishwasher.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nathan F.
04/2021
5.0
excavators
+ -1 more
Garrett was professional, efficient and effective. I was pleased with the work he did.
Description of Work: multiple plumbing needs
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from E. R. Plumbing Services
Thank you so much for the kind words! We are so glad Garrett was able to help.
Delicia M.
03/2021
5.0
plumbing
+ -1 more
Hi! Nick was absolutely spectacular! I could not have asked for better service or for someone with better disposition! He was knowledgeable, pleasant and personable! I am grateful that he responded to our service request. We have found our plumber with ER Plumbing! Thanks again!
Description of Work: Shower handle replacement, interior cracked.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$86
Response from E. R. Plumbing Services
Thank you for the kind words! We will be happy to help with any future needs!
D. M.
03/2021
5.0
plumbing
+ -1 more
The communication with ER Plumbing staff in setting up the appointment and confirmation prior to arrival was easy and helpful. The plumber arrived on time. The job was to replace a 10" rough-in toilet with an adaptor and a Kohler 12" toilet. This toilet replacement was complicated when removal of the old toilet revealed damage that had to be addressed. This was an older toilet with a metal flange that had totally deteriorated. The plumber from E.R. Plumbing explained to me what had to be done and left to obtain the needed supplies to make the unexpected repair. He returned a short time later and made the repairs prior to installing the new toilet. The work was completed without the need for an additional appointment.. The plumber showed consideration for my home and safety by wearing shoe covers and a mask and conducted himself in a professional manner. Upon completion of the work, he removed all the boxes and other packaging . I had confidence in his knowledge of his job, so I was able to feel he would be able to successfully complete the repair and install. Prior to staring the work, I was shown what the expected cost would be and gave approval for him to proceed. There have not been any problems related to the install. This was my first and a very positive experience with E.R. Plumbing.
Description of Work: A complicated toilet replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from E. R. Plumbing Services
Thank you so much for your positive feedback, we are so pleased that the tech was able to get everything taken care of for you. Please don't hesitate to call us with any future plumbing needs.
Linda S.
03/2021
5.0
excavators, plumbing
+ 0 more
Garrett did a great job and replace the master bedroom toilet in no time. We're very happy with the new one because it's a water saver, efficient and quiet.
Description of Work: Toilet malfunction. Needed to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$951
Response from E. R. Plumbing Services
We are so glad that Garrett was able to help! We appreciate your business.
Julie W.
03/2021
5.0
plumbing
+ -1 more
Excellent service from Taylor who helped us in a bind after we unsuccessfully attempted a DIY repair on a garden tub faucet. Taylor was very knowledgeable and professional.
Description of Work: tub faucet cartridge replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Terry M.
02/2021
5.0
plumbing
+ -1 more
The source of the leak was identified and the problem was solved.
Description of Work: Repair leak under the kitchen sink
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$485
Response from E. R. Plumbing Services
Thank you for the kind words! We appreciate your business.
John S.
02/2021
5.0
plumbing, water heater repair
+ 0 more
ER is the best. Friendly, knowledgeable and consistent. Hands down. The. Best.
Description of Work: Tankless Hot Water Heater & Service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from E. R. Plumbing Services
We are so happy we were able to help! Please let us know if you need our services in the future!
Gina R.
02/2021
5.0
excavators, plumbing
+ 0 more
Mike was great! Super efficient and friendly!
Description of Work: Check of my sewer line and toilet repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from E. R. Plumbing Services
So glad Mike was able to get you guys taken care of. Let us know if we can help in the future.
David O.
01/2021
5.0
excavators, plumbing
+ 0 more
Taylor arrived on time, quickly diagnosed the problem and fixed it. No issues.
Description of Work: Dripping shower faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$345
Bob N.
01/2021
5.0
plumbing
+ -1 more
My pro for over 10 years. Also checked water pressure.
Description of Work: Yearly maintenance of tankless water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$410
David K.
01/2021
5.0
plumbing
+ -1 more
Joe was prompt & explained the service to be performed in detail. He was very knowledgeable and experienced in servicing our model of tankless water heaters.
Description of Work: Tankless water heater descale & cleanout
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$437.58
Response from E. R. Plumbing Services
Thank you for your kind words! Please let us know if we can help with anything in the future.
Anna M.
12/2020
5.0
plumbing
+ -1 more
Gave me good advice. I need to start with tile removal. I did pay for a service call, but felt it was worth it.
Description of Work: Gave an estimate to have drain work done in a shower stall on a concrete slab floor
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Response from E. R. Plumbing Services
Thank you for the kind words! We appreciate your business.
ANN M.
11/2020
5.0
excavators, plumbing
+ 0 more
Everything went very well. Nick arrived promptly, always wore a mask and systematically diagnosed and fixed the problem.
Description of Work: fix low pressure to faucets in bathroom.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from E. R. Plumbing Services
We are so glad Nick got you taken care of. Please don't hesitate to call us with any future plumbing needs!
Sharon W.
11/2020
5.0
plumbing
+ -1 more
We have searched for a good, reliable plumber for years and tried quite a few before finding E R a few years ago. We have used them for water heater replacement, water line repair, and most recently, replacing our main water line after our water bills shot out of sight. E R is not necessarily the least expensive, nor are the the highest, but they are extremely responsive, personable, professional and do quality work. I was very impressed when I submitted a request online on a Sunday, non emergency, and got a call back in a short time. That wasn't requested or needed, but very much appreciated. After they came out and determined the problem, I received a quote from Dave that night and prompt answers to questions via email. We've had the same plumber, Taylor, for most of our service and really like him. They did a quality job replacing my water line. U should have listened when they recommended replacing vs repair a few years ago and it would have save me some bucks. A few days after they left, I discovered my irrigation was off. The came back out the next day after I called and realized there was a connection problem and quickly rectified. I'm glad to have a trustworthy and reliable plumber and plan to continue using them in the future.
Description of Work: Main Water Line Replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,700
Stan G.
11/2020
5.0
plumbing
+ -1 more
Joe arrived promptly and immediately began to assess the damage and determine the cause of the leak. After asking several questions concerning our most recent water use, he inspected the lines in both bathroom. He came to the conclusion that the overflow drain in one of the tubs was clogged causing the leak. It was a rather simple fix as he cleaned out the clog and put on a new seal on the overflow drain. We were highly impressed with Joe’s professionalism but more importantly, his honesty. He could easily have told us he would need to cut into the drywall to find the leak, which would have resulted in a very costly repair. I will definitely be using ER Plumbing for my future plumbing needs and will specifically ask for Joe, if he’s available.
Description of Work: Repair water leak in garage ceiling
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from E. R. Plumbing Services
Thank you for your kind words. We are always happy to help!
Bernie W.
10/2020
5.0
plumbing
+ -1 more
The repairmen were prompt, polite, efficient and did a great job.
Description of Work: Install plastic sink trap in laundry room sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$266
Response from E. R. Plumbing Services
Thank you for the kind words! Please let us know if you need anything in the future!
Terry M.
09/2020
5.0
drain cleaning
+ -1 more
Everything went well. ER Plumbing installed a new pipe to alleviate a clog. They explained what they were doing each step of the way in terms I could understand. They also explained the cost involved in very clear terms. Special recognition to Taylor of ER Plumbing who did a great job!
Description of Work: Clean drain, install new pipe
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,550
Response from E. R. Plumbing Services
We are happy to hear that Taylor was able to help! Let us know if you need our services in the future!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Excavating,
Gas Logs,
Sewer Cleaning,
Natural Gas Lines,
Wells and Pumps,
Garbage Collection,
Garage Doors,
Water & Smoke Damage
FAQ
E. R. Plumbing Services is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
E. R. Plumbing Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, E. R. Plumbing Services does not offer free project estimates.
Yes, E. R. Plumbing Services offers eco-friendly accreditations.
No, E. R. Plumbing Services does not offer a senior discount.
Yes, E. R. Plumbing Services offers emergency services.
Yes, E. R. Plumbing Services offers warranties.
E. R. Plumbing Services offers the following services: Tankless water heaters, residential plumbing repairs, drain cleaning, gas piping, water heater replacement & repairs, fixture & faucet repair & replacement, drain vision equipment, commercial installation & repairs.