E. R. Plumbing Services

Plumbing, Water Heaters, Drain Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

E.R. Services formally known as E.R Plumbing Services. The company has been in business since 1997 servicing the community and truly lives by the motto "Service Once, Client for Life". We offer 24/7 Plumbing Service in the Charlotte and surrounding areas. The owner and team are very active in the community through the WSOC Family Focus Program and Do Good With Dave initiatives. Call us now at (704) 846-5371 for 100% guarantee remarkable plumbing services. Don't forget to check out our reviews.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Tankless water heaters, residential plumbing repairs, drain cleaning, gas piping, water heater replacement & repairs, fixture & faucet repair & replacement, drain vision equipment, commercial installation & repairs.

Services we don't offer

Service or supply gas inserts (gas logs).

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8667 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.3
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-50 of 667 reviews

David W.
09/2022
5.0
excavators, plumbing
  + 0 more
Great! Their employee, Taylor, explained the options and costs for each one. He answered all my questions.
Description of Work: Fixed leaking boiler valve

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Response from E. R. Plumbing Services
We are so glad Taylor was able to help! Thank you for the review!

Terry M.
09/2022
5.0
plumbing
  + -1 more
Everything went smoothly! Darryl explained what was going on at each step in the process. The water leak was fixed…quickly! We are very relieved and very grateful for Darryl’s fine work.
Description of Work: Water leak and stopped-up sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from E. R. Plumbing Services
Thank you for the kind words! So happy to hear Darryl was able to assist with your plumbing needs!

Belinda S.
08/2022
5.0
excavators, plumbing, water heater repair
  + 1 more
Absolutely 100% professionally addressed by this company- 1 - Came out same day I called to give me an estimate 2 - Completed the service request with a new tank and hauled away the old one at the same time the estimate was provided 3 - Courteous and demonstrated outstanding communication from the office staff arranging appointment and informing me when they were on the way to the technician himself 4 - Most reasonably priced of the top 5 customer rated companies googled MOST UNUSAL AND GREATLY APPRECIATED - THIS QUALITY OF SERVICE FROM ANY COMPANY AT THIS PRESENT TIME
Description of Work: Replacement of hot water tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,650

Response from E. R. Plumbing Services
Thank you for the kind words! We appreciate the opportunity to provide excellent service and are so happy to hear we were able to help. We are happy to assist with any plumbing needs you may have in the future!

Kristen H.
08/2022
5.0
plumbing
  + -1 more
Nick and John were terrific. I will use them again!
Description of Work: Look at potential leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Heidi M.
03/2022
5.0
water heater repair
  + -1 more
ER fixed our Rheem water heater for free even though it was due to a faulty part and we were 6 months past the expiration of their labor warranty!
Description of Work: Water heater malfunction

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from E. R. Plumbing Services
We are glad we could help, thanks for your continued business!

Janet G.
01/2022
5.0
plumbing, drain cleaning
  + 0 more
Mr. Helms and his associate arrived on time . They were very professional and courteous. They inspected the drain that was clogged and determined what needed to be done. They worked very efficiently and cleaned the area up nicely. Thank you for your service, we appreciate you.
Description of Work: Unclog a drain in the upstairs bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from E. R. Plumbing Services
We are so glad that Garrett was able to help! Thank you for the kind words!

John G.
11/2021
5.0
excavators, plumbing
  + 0 more
Brennan and his team were great. They had to use a back hoe and were very careful not to tear up our yard. Very pleased.
Description of Work: Replace defective sewer line to street

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from E. R. Plumbing Services
We are so glad that our team was able to help! Thank you for the kind words!

Martin K.
09/2021
5.0
plumbing
  + -1 more
Anthony explained everything, took care of it and made sure he waited for no water issues. Caulked and finished. Great job, courteous and knowledgeable. Thank you.
Description of Work: water leak tub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from E. R. Plumbing Services
We are happy to hear that Anthony was able to help! Please let us know if you need our services in the future!

MARCIO P.
08/2021
5.0
excavators, plumbing
  + 0 more
They came promptly on same day (a Sunday) and inspected the issue. As we had to shut off the water, they tried to accommodate the job for the next day and were able to. Upon arriving, we discussed again the job details and given that there could be potential for the solution to not work, the technicians listened again and were able to pinpoint the exact location of the leak and cut a small section on the driveway and there was the leak. They replaced the piece of the pipe that was slit and solved the problem quickly.
Description of Work: Driveway leak

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Response from E. R. Plumbing Services
We are so glad that our team was able to help! Thank you for the kind words!

Carl P.
08/2021
5.0
excavators, plumbing, drain cleaning
  + 1 more
EXCELLENT WORK! ...Anthony F. very thorough in fulfilling our requirements... Beyond Expectations.
Description of Work: refurbish 4-toilets, auger 1-toilet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,150

Response from E. R. Plumbing Services
We are happy to hear that Anthony was able to help! Please let us know if you need our services in the future!

Terry M.
06/2021
5.0
plumbing
  + -1 more
Everything went well! The drains work very well and Jeff kept be informed throughout the service call.
Description of Work: Clogged drains and possible bathtub replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$284

Response from E. R. Plumbing Services
Thank you for the kind words. Please let us know if you ever need us in the future!

Sharon I.
04/2021
5.0
plumbing
  + -1 more
Garrett arrived on time and was attentive to resolving our issues with getting two toilets refurbished/replaced that were damaged by Lowes installation services technicians. He also evaluated the installation of the toilet that was installed. We have not had any work done yet. I will update after we have received the estimates and the projects have been completed.
Description of Work: Estimates on replacing toilets, faucets and garbage disposal and dishwasher.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nathan F.
04/2021
5.0
excavators
  + -1 more
Garrett was professional, efficient and effective. I was pleased with the work he did.
Description of Work: multiple plumbing needs
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from E. R. Plumbing Services
Thank you so much for the kind words! We are so glad Garrett was able to help.

Delicia M.
03/2021
5.0
plumbing
  + -1 more
Hi! Nick was absolutely spectacular! I could not have asked for better service or for someone with better disposition! He was knowledgeable, pleasant and personable! I am grateful that he responded to our service request. We have found our plumber with ER Plumbing! Thanks again!
Description of Work: Shower handle replacement, interior cracked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$86

Response from E. R. Plumbing Services
Thank you for the kind words! We will be happy to help with any future needs!

D. M.
03/2021
5.0
plumbing
  + -1 more
The communication with ER Plumbing staff in setting up the appointment and confirmation prior to arrival was easy and helpful. The plumber arrived on time. The job was to replace a 10" rough-in toilet with an adaptor and a Kohler 12" toilet. This toilet replacement was complicated when removal of the old toilet revealed damage that had to be addressed. This was an older toilet with a metal flange that had totally deteriorated. The plumber from E.R. Plumbing explained to me what had to be done and left to obtain the needed supplies to make the unexpected repair. He returned a short time later and made the repairs prior to installing the new toilet. The work was completed without the need for an additional appointment.. The plumber showed consideration for my home and safety by wearing shoe covers and a mask and conducted himself in a professional manner. Upon completion of the work, he removed all the boxes and other packaging . I had confidence in his knowledge of his job, so I was able to feel he would be able to successfully complete the repair and install. Prior to staring the work, I was shown what the expected cost would be and gave approval for him to proceed. There have not been any problems related to the install. This was my first and a very positive experience with E.R. Plumbing.
Description of Work: A complicated toilet replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from E. R. Plumbing Services
Thank you so much for your positive feedback, we are so pleased that the tech was able to get everything taken care of for you. Please don't hesitate to call us with any future plumbing needs.

Linda S.
03/2021
5.0
excavators, plumbing
  + 0 more
Garrett did a great job and replace the master bedroom toilet in no time. We're very happy with the new one because it's a water saver, efficient and quiet.
Description of Work: Toilet malfunction. Needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$951

Response from E. R. Plumbing Services
We are so glad that Garrett was able to help! We appreciate your business.

Julie W.
03/2021
5.0
plumbing
  + -1 more
Excellent service from Taylor who helped us in a bind after we unsuccessfully attempted a DIY repair on a garden tub faucet. Taylor was very knowledgeable and professional.
Description of Work: tub faucet cartridge replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Terry M.
02/2021
5.0
plumbing
  + -1 more
The source of the leak was identified and the problem was solved.
Description of Work: Repair leak under the kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$485

Response from E. R. Plumbing Services
Thank you for the kind words! We appreciate your business.

John S.
02/2021
5.0
plumbing, water heater repair
  + 0 more
ER is the best. Friendly, knowledgeable and consistent. Hands down. The. Best.
Description of Work: Tankless Hot Water Heater & Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from E. R. Plumbing Services
We are so happy we were able to help! Please let us know if you need our services in the future!

Gina R.
02/2021
5.0
excavators, plumbing
  + 0 more
Mike was great! Super efficient and friendly!
Description of Work: Check of my sewer line and toilet repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from E. R. Plumbing Services
So glad Mike was able to get you guys taken care of. Let us know if we can help in the future.

David O.
01/2021
5.0
excavators, plumbing
  + 0 more
Taylor arrived on time, quickly diagnosed the problem and fixed it. No issues.
Description of Work: Dripping shower faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Bob N.
01/2021
5.0
plumbing
  + -1 more
My pro for over 10 years. Also checked water pressure.
Description of Work: Yearly maintenance of tankless water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$410

David K.
01/2021
5.0
plumbing
  + -1 more
Joe was prompt & explained the service to be performed in detail. He was very knowledgeable and experienced in servicing our model of tankless water heaters.
Description of Work: Tankless water heater descale & cleanout

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$437.58

Response from E. R. Plumbing Services
Thank you for your kind words! Please let us know if we can help with anything in the future.

Anna M.
12/2020
5.0
plumbing
  + -1 more
Gave me good advice. I need to start with tile removal. I did pay for a service call, but felt it was worth it.
Description of Work: Gave an estimate to have drain work done in a shower stall on a concrete slab floor

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from E. R. Plumbing Services
Thank you for the kind words! We appreciate your business.

ANN M.
11/2020
5.0
excavators, plumbing
  + 0 more
Everything went very well. Nick arrived promptly, always wore a mask and systematically diagnosed and fixed the problem.
Description of Work: fix low pressure to faucets in bathroom.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from E. R. Plumbing Services
We are so glad Nick got you taken care of. Please don't hesitate to call us with any future plumbing needs!

Contact information

11345 Allen Station Dr, Charlotte, NC 28227

https://www.erplumbing.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
L.20122
Trade License Locale
North Carolina
Trade License Authority
North Carolina: Plumbers
Trade License Expiration
12/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Excavating,
Gas Logs,
Sewer Cleaning,
Natural Gas Lines,
Wells and Pumps,
Garbage Collection,
Garage Doors,
Water & Smoke Damage

FAQ

E. R. Plumbing Services is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

E. R. Plumbing Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, E. R. Plumbing Services does not offer free project estimates.
Yes, E. R. Plumbing Services offers eco-friendly accreditations.
No, E. R. Plumbing Services does not offer a senior discount.
Yes, E. R. Plumbing Services offers emergency services.
Yes, E. R. Plumbing Services offers warranties.
E. R. Plumbing Services offers the following services: Tankless water heaters, residential plumbing repairs, drain cleaning, gas piping, water heater replacement & repairs, fixture & faucet repair & replacement, drain vision equipment, commercial installation & repairs.
Service or supply gas inserts (gas logs).

Contact information

11345 Allen Station Dr, Charlotte, NC 28227

https://www.erplumbing.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day